I work on a Mac, and sometimes Outlook on Mac is pretty slow. I experience some latency on Outlook on my Mac. I am not sure if users encounter the same issue on Windows, but on Mac, I sometimes experience slowness on Outlook. View full review »

In terms of disadvantages in Office 365, the cost is something some people complain about because I live in South Africa and it is quoted in dollars. By the time we exchange for our weak currency, it becomes quite expensive, but other than cost, there is nothing I would complain about. The product itself is absolutely superb, and while many companies in South Africa run Google because it is cheaper, cost remains a factor here. Microsoft does not give territorial pricing relative to exchange rates, unlike many other companies.

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I think when discussing the Word, Excel, PowerPoint apps in Office 365 specifically, they possibly do not have benefits in money savings or time savings.They could bundle in Copilot as part of the Office 365 subscription. I've been hands-on testing for a month, so that will definitely make a difference.Office 365 does not already provide me with some sort of AI features or integration capabilities; you have to have a separate account for that, as it just uses a separate license to work with all the different Office versions. View full review »

There is room for improvement in the exchange feature of Office 365. Sometimes users reach their emails quota; for example, if users receive a lot of emails and their quota has reached, they are not able to receive any more emails.

There is an archive service that Microsoft limits to 1 GB per day. This is a challenge currently faced by users. The migration part is also a bit tricky, especially from tenant to tenant or from third-party tools to Office 365, which relies on third-party tools to do the job. Improvements need to be made in this area.

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Microsoft could improve their online apps compared to the desktop versions, as they are not easy to use. Users often face issues with typing and incorrect inputs. I have noticed that when trying to use the online version, I immediately switch to the desktop version because of its superior usability.

I would give Office 365 a rating of 7. I appreciate Office 365, but some products, such as OneNote, are somewhat outdated. There could be improvements made specifically for OneNote. While it is a tidy, neat note-taking app, there is more potential for development. However, products such as Excel and Word rank very high, though some products could perform better.

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In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes.

The reload process can take some time, which I would prefer to be optimized.

The only thing I would suggest improving is optimizing the reload process.

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Based on my experience, the star feature on the Outlook in Office 365 is not so good. It doesn't give first of all on the mobile app, it functions better. If you use Gmail or Yahoo Mail, you will see all of the attachments in the previous mail on the mobile app. On the laptop or PC, you won't see it. If there's a way it can be synchronized where you can see it just as it is on the mobile app, then it would make it work much better.

Improvements for Office 365 have to do with the fact that although they respond as soon as possible, we have a very large size here. We have almost twenty thousand workers here, so maybe they can attempt to use it a little bit quicker. View full review »

For additional features that would make Office 365 even better, I think of better linking with Microsoft. Because we cross-sign, if Microsoft Excel could link up with a database, analyzing and getting information would be better.

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The support team needs to improve on the Microsoft side. That's the main issue I see.

There's a need for threat analysis from Microsoft. If those services are enabled for the customer, that would be good. Then we can monitor which users are using bad spam emails and everything from there. So, I think the threat analysis part is very needed for customers.

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Currently, I recommend that the focus remains on improving Teams since its interface still lacks certain features when compared to Skype, which has been retired. Chat-switching can be a bit challenging. While I enjoy that Teams serves small to large groups and integrates well with other Office 365 products, the user interface is where I see the most room for improvement.

On the SharePoint side, allowing more customization options would greatly enhance functionality; simpler out-of-the-box versions are fine for some scenarios, but customizing SharePoint can be super challenging with newer Office 365 versions compared to previous on-prem ones.

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The automatic updates are problematic because I come to work and find some things different than they were yesterday, which is not a very good idea.

The stability for Office 365 is not very good, as the application sometimes closes without any information; the old version was much more stable.

The scalability can be complicated because it depends on Microsoft's policy for licensing, and it's expandable, but very complicated.

The pricing for Office 365 is higher now because my previous calculation for the box version or standard version with installation and lifetime support was easier and cheaper, and when we use one version for more than three years, it compares unfavorably with Microsoft's license policy.

In general, Office 365 is good, but I feel that it is becoming more of a huge software with many functions that are preferred at this time; after a few years, nobody knows what this technology was.

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The areas of Office 365 that have room for improvement include PowerPoint, which I think needs significant improvement or should be removed. I don't know much about OneNote, and I don't find it useful. As for Access, people use it, but it's not widely adopted. Teams is in its early stages and requires substantial improvements, though it's making progress. I particularly dislike PowerPoint, though I acknowledge others may have different opinions.

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To improve CrowdStrike Falcon for the next release, I recommend that they should have a model where it works as an agentless solution. In terms of everything which agent pushes to the server or to the single console, if it could also have a feature where you can have other ports, which is SNMP or your network devices or OT devices, which you can specifically monitor, that would be great.

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I would rate Microsoft technical support as 3 or 4 out of 10. This rating is mainly because I didn't need much support since it works efficiently, though sometimes internet connectivity affects the experience.

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The value received is limited because I still rely on many third parties to do my work. It's not enough just to have Office 365, as I'm still dependent on some external tools.

Plugins and macros could be improved, such as Mouse broadcast and automation in Excel or SharePoint workflows.

More tools are needed, especially AI integrated features. This could be better in the Office 365 sixteen version. I'm using version eleven, but it still requires more enhancements, particularly in AI capabilities.

The download speed and safety need enhancement. At Huawei, we have WPS which is lighter, much better, and can adopt PDF files. As I don't have PDF capability in Office 365, I still need Microsoft separately. If Office 365 also includes PDF file capabilities, that would be perfect. WPS is much better as it has PDF functionality, scissors tool, and is more reliable.

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Based on my experience as a user, I think we are going into full integration with the Copilot, so hopefully this will improve functionality, but I haven't used it yet. I'm expecting more from the full integration with the Copilot for more automation.

In the future, it would be great to see full integration with the Copilot.

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I'm suggesting that Microsoft could improve the product, particularly in managing Office 365, which is not cumbersome but requires knowledge of several different portals. You need to become an expert on each product to administer everything properly, as each portal has a different format that is not unified.

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The areas of Office 365 that need improvement include the organization sharing option in Teams, which we found to be limited. If the organization does not enable it, we cannot get the IM details in Teams. If Microsoft can make it more reliable similar to social media - for example, if I am dealing with customers and I already had a meeting with them in Teams previously, the customer account should be visible to me along with their current status, such as busy, away, or available.

It would be easier for us to communicate with our customers or colleagues because it works within the organization. I am specifically referring to cross-functional connectivity for other organizations that we work with.

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I do not have anything in my mind related to Office 365 that really needs improvement; whatever I have right now is meeting my needs.

With respect to Word, if we could have some kind of chat interface where I can select the text and replace it via generative text, that could be a great option.

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Certain features such as the Planner and dashboards don't work as efficiently with the iPad version, the iOS version. On the iOS version, it's a little glitchy. On iOS if I want to access my Planner, I have to go to the browser and access it, which is very inconvenient. I hope that they improve that part and make the iOS app self-sufficient. The main challenge is its compatibility with iOS.

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It is already a very matured product, but there is always scope for improvement. Effective use of all products can be improvised with the use of AI, machine learning, and deep learning.

Microsoft is in the AI arena, so products can be improved in the coming time, and we can expect that.

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There is not much I would improve for Office 365, though fewer updates would be nice.

I probably have many improvements I'd want to see, but nothing specific comes to mind.

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The regression modules which help with regression analysis are the most difficult to use.

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What I would suggest Microsoft improve is creating a one-stop shop where you can see everything in a single pane of glass. For example, in Microsoft Intune, you have to access the Entra ID separately, and you have to access Microsoft Intune separately. Although these features are available on one website, if they could create a seamless integration to see everything in a single pane of glass, it would be more efficient. I believe they are working on this already or have plans to implement it.

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Regarding areas that could be improved in Office 365, they currently have an integration with Copilot, which I haven't used yet. It's not a new feature, but it's something I want to start exploring later. Additionally, more integration with AI could be beneficial.

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Based on my experience, I would improve the desktop client of Office 365, particularly because we had a scenario recently where we were unable to group the emails by using the email addresses in Microsoft Outlook desktop application.

The main concern is about grouping of email addresses.

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It would be helpful if Office 365 integrated Copilot or more AI capabilities to provide proactive notifications. For task management, AI could offer insights and early indications of overdue tasks by analyzing activity updates. These features could improve intelligence and assistance for users.

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Office 365 tools work very well on Windows, but there is still some lag when using Mac computers. Sometimes, attachments cannot be opened on a Mac. The seamless integration seen on Windows is not there on Mac, so there is scope for improvement in optimizing support on Mac computers. View full review »

They can improve on the ease of use for each product. There is always a learning curve, and for apps like Excel, users have to go into training for optimal use. All of the apps should be more user-friendly. View full review »

The user interface of PowerPoint could be improved in future updates to make it easier to find features via search, because sometimes it's difficult to locate certain applications as the buttons are too small.

Regarding Excel processing a lot of data, I'm currently working with an Excel sheet that has approximately 10,000 lines, and I really see it struggling to process due to the many functions it contains, leading to downtime and loading problems.

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Regarding improvement, in Microsoft Word, I suggest addressing the difference in page length between the offline and online versions. When I download and open a document on Windows, it may show as a one-page document. However, the spacing might differ online, and I often need to re-edit to ensure it appears as one page online. View full review »

I want to improve my knowledge of Microsoft Intune.

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It does my job, that is what I will say. It accomplishes the tasks I need it to do. View full review »

In terms of improvements in Office 365, there might be things that need to be improved in many tools. I have some improvement suggestions for Copilot, but not the actual product itself, because I grew up with these tools. I did not know it differently. I had to use Outlook, and I learned how to do it, and now it's the default for me.

Sometimes there are simple bugs. For example, I create an appointment, and it disappears or is differently showcased in Microsoft Teams because Teams also has a meeting section as opposed to Outlook, but these are just temporary bugs. In general, these tools are very synchronized with each other.

What I would to be able to do is copy-paste meetings. If I want to send several blockers or potential meetings to the customer, I create the first one, and I want to be able to paste this first blocker on another day as blocker two, just paste and change the title. That's difficult to do. This is not something which works with Outlook yet.

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I think it would be better if Office 365 enhanced communication about update policies. Providing the possibility to delay or skip updates would also be beneficial. View full review »

The areas of Office 365 that have room for improvement are what should be better in this solution.

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Office 365 could improve by providing better integration with Azure Active Directory to streamline user management. It would also be beneficial if they could offer additional support for non-ABC characters like the Malay Arabic script, known locally as Jawi. View full review »

There is no specific area of Office 365 that needs improvement as of now, but it sometimes becomes difficult to find the latest used files. The search functionalities could be improved. Also, the amount of storage available with Power Apps is limited, and more integrations with AI and better search functionalities could enhance its scalability. View full review »

I would like there to be a feature where Office 365 can be linked with ChatGPT or Gemini to enhance our current setup. The introduction of AI features providing prompts is helpful.

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I cannot think of any specific features or functionality that needs improvement off the top of my head. Nowadays, the initial setup is much simpler compared to decades ago, though the backend and admin of Office 365 can be daunting. The frequent changes to module names like SharePoint and Exchange Plus can be tough as they make familiar features look different. View full review »

Currently, Microsoft can improve Office 365 by enhancing the persistence of the user experience from platform to platform and screen to screen, ensuring that wherever you log in, whatever you're doing, everything is still readily accessible and intuitive, as you left it.

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Based on my experience, I think Microsoft could improve the onboarding process for Office 365, particularly for end users who are not as technical, by providing more technical onboarding similar to what was done in the past with labs or demos that showcased capabilities.

There's much less video content now; it's more marketing content than technical content, which is not ideal for an end user.

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A key enhancement would be integrating AI-based prompting directly within Microsoft Word or Office apps. The ability to generate structured content using AI prompts would save time and improve document creation workflows.

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It is a pain to use, to be honest.

Always having to log in repeatedly multiple times during the week is frustrating. Not being sure how it is connected to the cloud remains a gray zone.

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Office 365 should be able to handle larger datasets for cleansing, similar to SQL capabilities. Excel can presently only collect around ten thousand columns of data, which is limiting. Performance enhancements in Excel and Word are necessary as they sometimes experience lagging and delays. View full review »

From a performance point of view, Office 365 can be too slow, especially when used intensively. It consumes too much memory, causing other applications to underperform. Technical support could also be better. I have previously raised many tickets regarding issues with Microsoft tools and experienced delayed responses. View full review »

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

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To make it even better in the next release, they can improve the categorization and utilize AI help to suggest mail descriptions and everything to categorize mail in different ways, depending on the priorities of a user, and so on.

They still need to improve their email categorization, and their AI capabilities have room for improvement.

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Enabling macros could greatly improve Office 365. I was making a tool related to Infor called Query and Analysis or Vision, which is inherited in Excel. Through it, I can create a macro, essentially a button executing several formulas in order. Having such a function inside Office 365 would be beneficial for non-technical users to easily create buttons for specific actions, bypassing the need for Visual Basic. View full review »

The main issue is with the Microsoft Authenticator, which sometimes does not work as expected, causing a hassle. Additionally, Microsoft Defender sometimes does not work well with other antivirus software, causing conflicts. I often end up using Google Authenticator as an alternative. View full review »

When sharing documents, having a feature similar to a Box note would allow quick jotting down of ideas without the need for structured and aesthetically pleasing formats, making it easier to share thoughts promptly. View full review »

For the Office 365 environment, I believe they have a lot of features already covered, but it just relies on the kind of license that the customer or user has. I don't have any improvements right now.

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I wish Project could be more integrated into Office 365, as it currently requires a separate license. View full review »

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother. On the Zoho end, I find it is not intuitive and not a great CRM, especially compared to ACT CRM, which I found more intuitive and easier to use. View full review »

It's very difficult to say how we can add more to our Microsoft experiences, as they are constantly improving and changing; regarding the stability of Microsoft products, I have no complaints.

With regard to Jira, when they implement new functionalities, quite often they deliver a product that is not stable enough; we can see this clearly, as sometimes something is not working, but this is about Jira, not about Office 365.

We are not using integrated Copilot, but our developers use OpenRoute a lot, which serves as a broker to interact with several AIs like ChatGPT and Google Gemini. I also know that some developers are using grounding.

I never think of integrating these technologies with Office because when it comes to programming questions, the developers are not using Word; they work in development environments like Eclipse or IntelliJ IDEA.

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One area for improvement could be the meeting recordings. Currently, unless I change the expiry date, recordings have a default expiration period after which they cannot be retrieved. If the tool could give me more options regarding the number of days recordings are kept, it would be beneficial. View full review »

The user interface of Office 365 is very good and easy to use. I think they should reconsider the pricing as it tends to go up annually. Visibility in pricing is a concern as charges might increase without users being aware.

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In my opinion, Microsoft can make Power BI available in Office 365 as a basic version instead of making it a separate licensed product. View full review »

I would like to see improvements in the complexity of Office 365 administration. The backend can be daunting due to frequent changes in module names, which can be disruptive. View full review »

The look and feel of the new Outlook is complex. Some features do not work in the classic Outlook version, requiring me to ask IT to fix it. View full review »

There are many issues with Teams, OneDrive, SharePoint, and Exchange, making it difficult to identify positive aspects. Exchange has issues such as malfunctioning in specific regions and some features not working for certain users. There are also problems with Windows updates occasionally being faulty. Although it's possible to work around mailbox limitations with an archive or shared mailbox, larger mailboxes would be preferable. View full review »

Office 365 should be easier to integrate with other platforms, similar to Google Sheets. The APIs should allow for easier use across platforms. Additionally, Microsoft's sharing capabilities are more restricted compared to Google, and OneDrive is limited in terms of space and functionality for document management and conversion. View full review »

PowerPoint could have more features to assist users in design. AI features within Word and Excel could be improved as well. Enhancements to AI-based summarization in Teams would be beneficial. View full review »

Office 365 should improve data synchronization, especially when data is accessed through the web interface and SharePoint portal. Sometimes there is a discrepancy between data accessed via the web interface and through Excel, especially with linked files. It is also essential to ensure that users know exactly where their data is and that they are working with the latest version. Also, the interface should not change too frequently, as it can be frustrating for customers who are used to a particular layout. View full review »

The integration with third-party apps could be enhanced.

Streamlining the user interface would help.

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It would be beneficial to have integrated analytics with SharePoint, allowing insight into workflow timelines and efficiency, such as identifying delays or fast completions for day-to-day operations. View full review »

I have issues with call licensing problems, and there is a lack of good information about PBX and IT integration with Teams. Questions regarding licensing, such as the appropriate license needed for integration with PBX or for supporting call centers and IVRs, are common, along with inquiries about pricing for domestic and international phone calls. Additionally, I would appreciate more documentation on specific integrations. View full review »

There is something called Office Script in Excel, which is not very user-friendly. Many team members find it difficult to apply recorded scripts to similar tasks. More training material or use cases related to Office Script would be helpful to maximize its potential because it has the capability to automate many Excel tasks. Additionally, there is interest in AI integration, particularly Excel and PowerPoint's capabilities, but access to Copilot is limited due to licensing costs. View full review »

I cannot tell anything specific that needs improvement in Office 365. View full review »

There are features that could be enhanced or added to Office 365.

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There is really not much difference between Office 365 and standalone MS Office. However, regarding PowerPoint, while the icons are there, I wish it was as good as Apple's presentation software because it is easier to create PowerPoint presentations with Apple's equivalent software. They could have done better work if they had provided that functionality.

To be very honest, we use Cute FTP to transfer most files, and if they had FTP portals which they could guarantee were secure, that would be a great help. Then I would not have to start Cute FTP and perform all those operations. I do not know whether Office 365 has that functionality because I have not seen it, but it would have been quite beneficial if it was there.

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Sometimes Excel crashes unexpectedly when working with large datasets. View full review »

I would suggest the inclusion of a data insights feature. In the past, there was a digest that provided insights into time distribution in emails and company mail, such as whom I communicate with most. There should be more relevant insights on the collaboration platform. It would be helpful to have an archive or a dashboard showing how much time is spent on collaborations or meetings. View full review »

The mobile phone applications are too heavy and should be lighter.

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There could be an easier way to find features in Excel. For example, implementing formulas could be made simpler by improving feature discoverability. View full review »

The language feature in Copilot for Arabic specifically needs more machine learning enhancement, and the tables in Microsoft Word need to be more flexible, similar to those in Microsoft Excel.

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It is difficult for me to access actual experts quickly as Microsoft support is slow. View full review »

Office 365 can be too heavy at times. I have had issues with Teams, such as experiencing many blue screens two months ago. View full review »

I would like to see improvements in the Excel forms. The backend I wrote in Visual Basic could be improved. View full review »

Based on my experience and the tasks that I handle, for my customers, I didn't notice that there is any need for improvement.

It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform.

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Office 365 could be improved in areas such as their collaboration functionality. I have used it before, but being able to work on documents in a cloud-connected manner with co-workers simultaneously would be super helpful. This feature is not available in the version we have.

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At times, Office 365 closes and restarts by itself. View full review »

From my side, I don't see any improvement needed in Office 365. However, there should be more integration of Copilot.

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There should be RAM optimization related to Teams and desktop applications since they are very RAM hungry. Performance optimization should be prioritized to improve efficiency. Additionally, cost optimization should be considered due to the recent price hikes. View full review »

It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating.

This is due to the fact that, if you haven't been on in a while, sometimes it takes a good hour or two to reorient yourself -especially when you're trying to find a setting. We went through an assessment about four months ago and I had the hardest time finding certain settings in my baselines. Just being able to demonstrate something as simple as an audit log, when they move things around, can be challenging. It seems like at least once or twice a month. It gets a little confusing.

On the endpoint protection side, they've done a merge with both our security center and their compliance center. You can do multiple things from doing the same thing, however, for multiple admin sites. You get used to like one and then it takes you to another. It gets a little cumbersome or confusing as the outlays are different, the menus are a little bit different. That's one of my biggest gripes about it.

Sometimes, if we have a user that is doing some work from home, for example, and they're not on their corporate laptop and they're on their regular laptop, or vice versa, and they have like a personal Office 365 license, they sometimes conflict with each other, which then puts the person into an authentication loop, which basically means they can't access their stuff properly. We're running into that problem, actually, with one of our users right now.

For some reason, there were three different Office products that were loaded on there. A regular Office 365, Office 365 Business, and then Office 365 Enterprise. How all three of them got on there, we're not quite sure. He can open up some of his documents normally that are stored on his machine from the OneDrive, yet, when they try to open up documents that are in SharePoint, every now and then, depending on the updates that are pushed out by Microsoft, they can't open up the documents. At that point, you kind of like have to uninstall or do an online repair of the Microsoft Office itself, and then re-install it.

Due to this issue, you're losing productivity time. This guy just happens to be our corporate recruiter. We're losing time with him being able to look at resumes and stuff like that, or look at qualifications or statements of work and stuff like that.

We've been working for about two hours and yeah, I mean, he can download the document and open it up, but he can't actually open it up while it's in SharePoint. When you don't have that, when you lose that capability, especially like when they're working on proposals and when time is of the essence, it can become a big issue. 

Sometimes when the software pushes security patches it breaks, Windows wide.

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I am not satisfied with the integration capabilities of Office 365, as we have not done any integration with third-party vendors.

I would like to see more AI tools in the next version of Office.

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One issue I face is that as the file size gets bigger, it takes more time to work through it. Improvement in backend processing to make such files run quicker would be helpful. View full review »

Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.

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Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment.

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Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need.

While using Microsoft OneDrive, which is part of Office 365, we use it to store all our data files. At this point in time, OneDrive doesn't support PST files. PST files are for our Outlook data. OneDrive doesn't take backup of the PST files, which is a big setback.

In the future release, there should be better automation. When you're scheduling a meeting, it should be in an automated way, it should prove us with more information about kind room slots. If there is a travel booking that is coming onto your email, it should go ahead and block your calendar as well in accordance with the times. This is an Outlook-related suggestion. 

On PowerPoint, there could be more templates that could be added in, which makes your job slightly easier when you're designing something. 

Excel, I think is a phenomenal solution, the only problem is it becomes very heavy as data increases. If they can work towards compression, that should be helpful.

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Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365.

In the next release, I would like for Office 365 to be more of a finished product. It should have the ability to place calls and do system messaging. Those would be good improvements.

I would also like for the license to include a video cloning feature.

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The price is getting more and more expensive. They increased the price recently.

We are thinking about the way we are using our ERP and our CRM. The integration with ERP is not so good, but mainly due to the ERP, not due to Office. For integration with CRM, we are using Pipedrive.

The phone systems are expensive at the moment. The integration with mobile services is not so good. It's coming, but they could improve a lot.

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They are a little bit behind Microsoft Word in regards to the ability it has. It has many things you can add, and they keep adding tables, diagrams, and everything in other places. However, Microsoft Word is a little bit left behind regarding the tools it has.

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We find that there is an abundance of features. Nothing is missing for us right now. 

We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files.

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I'm working with logistics a lot, and I'm seeing that the Business Center is not so good because I've been working in IT since 1984, so I have some experience in logistic systems. Three years ago, I had a project with a big client here in Portugal and I started using Microsoft Navision, which is the old version of Microsoft ERP. Now we are changing to Business Center, but it's not very good.

I think Office 365 is a good ERP for services but not so good for businesses, for industries, or for logistic systems. Those areas could be improved.

I'm not happy with how Microsoft Office 365 works. Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything. I think that's not a good point.

I think SAP is very well prepared for that compared to Microsoft because it has the rules that departments have to follow. So, there should be more rules regarding restrictions for partners.

Procurement could also be improved.

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Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions. For basic business subscriptions, Microsoft can think of providing PC and mobile management features to enable good security for data in different devices (It comes with additional cost). Overall Microsoft can think of providing DLP and ATP (at least some basic) options to Small and Medium organizations (Its already available for premium and enterprise customers).

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I'm not really sure whether this is possible, but maybe some sort of PDF editing. I also think that it could be more user-friendly for not-so-experienced people.

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As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request.

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I don't see any areas of improvement right now in terms of features. That said, I'd like to see them add more features in the future in order to continue to advance the product.

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Microsoft Defender for Office 365 could use some customization, but it's trivial.

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Integration with other platforms can be improved. As it is now, it works really well with Azure and other products from Microsoft. However, if you want to integrate something outside of this, especially with Excel, it gives us challenges. There are a lot of use cases in Excel where we want to integrate with other services.

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I would like to see the macro functionality in Excel made simpler. 

Excel should be made more intelligent in terms of being able to figure out data types. For example, it should understand that if I have 16,000 records, it should know the datatype of each of the columns. There might be numbers, dates, and other types of data, and it should be able to recognize these based on context. If this were the case then it would make things easier for me.

I would like to see Azure artificial intelligence available in Office 365 so that it is available to everyone.

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The product could be improved if there was integration with other single sign-on solutions that are available on the market. I'd also like to see integration with other privileged identity or access management solutions. If there are only particular solutions that we have to go with and other market leaders have other solutions that we'd like, then that becomes costly. If they came up with more access or solution integrations that were less expensive, then that would be helpful.

Microsoft should come up with some documentation or presentation related to specific use cases. There are times when companies or organizations migrate to Office 365, but they are not aware of each and every feature that's available and that they could be using. I think they should have special feature-based training sessions, where information can be shared with users. It can be subdivided into departments whether it's accounting, HR, technical.

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The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question. 

What I don't like is that not all of the capabilities exist on a chat. You have to have a Teams channel to use, for example, a planner. It would be nice if I could still use a planner board on a chat.

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One part of the suite that can be improved is their online applications. Those are quite limited compared to the desktop applications and this can make them more difficult to use. That is one area of improvement that Microsoft should address.  

The cost is a big challenge. It is really quite expensive and puts quite a strain on our budget. Because of that, we have to set a limitation on the use of the online application and the distribution of user licenses. If the pricing were more friendly, we might want to get more people using the product.  

The pricing is really the key feature that holds us back from making more and better use of the product.  

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There's a matter of sharing with other users. If someone is working on it or disconnects from the mutual storage, I need to save it as is and I need to override it. I cannot work together with other users on the same document. That may be possible on the cloud version of Office 365, however, I'm not sure as we use the desktop version. This is one issue we have with the solution.

If two people update the same file, it causes issues.

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In general, the desktop apps could be a little leaner and open faster in less powerful machines. 

The interface for Outlook could use a refresh, to make it more like the other software in the suite.

Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application.

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It's sometimes challenging to find a file within a team as it's not always intuitive where it might be stored. View full review »

Teams could be better. It is not very well integrated with the rest of the solution. It's too heavy.

I would like to see better integration with Teams, and better usability with SharePoint. It's complicated.

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The security should be improved.

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Sometimes the synchronization between the desktop and online is a little bit slow.

Office 365 would be improved if the CRM integration were better.

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In terms of improvement, a better help bar would be good. I find it's generally not very helpful and I have to search online.

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I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app. I would prefer it as separate options (advanced vs basic). Currently, it is all bundled in one big product and it's confusing.

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In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it.

It can be complex in the beginning. 

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I'm not sure if there are areas of improvement. For us, it's working quite well.

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Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs. For example, if the user has their focus on a different sheet, one that you do not expect, then the program begins to behave unexpectedly. This means that you cannot use relative paths, and you have to use absolute paths. Microsoft could issue warnings if you are programming in a way that might have side effects.

There is a problem with the Microsoft Office documentation in terms of undocumented features. When you are programming and there is an undocumented and unexpected behavior in the background, it can be very painful to find the bugs.

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There are several areas that this service can be improved. The email, there are certain features we would like to see improvements from Microsoft, and also there are applications called BlueJeans, and there are certain things.

There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks.

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Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable.

I would like to see a more user-friendly interface in the next release. We worked with a developer to upgrade the settings and optimize the base functionality. If the UI was more intuitive, all the user would need to do is click through.

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The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command. 

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Using Office 365 is not that flexible on some mobile devices, like Android.

They need to improve the security of the product. For example, I don't trust the OneDrive product on my computer.

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• They should reduce the license fees....otherwise its the best office solution till date from the Microsoft.

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They should stop releasing new features and focus on making the existing ones work. Their support is so terrible and unusable except during dire emergencies.

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• It needs improvements around its compatibility with non-Microsoft products.
• They should do more testing before product releases.

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Teams still has some shortcomings, however, new features and fixes being rapidly released. Security is still complex, but the admin console improving. 

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We have had some connectivity issues.

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• Performance
• Scalability

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Many of the compliance facilities, whilst available, require a bit of 'digging' around the back end of the admin/security facilities. It would be nice to have industry/regional templates which could be adopted and customized to help get compliance settings made more easily, especially for user organizations that face a lot of compliance issues.

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The ability to work with SharePoint from within the Office applications is limited. (There is still a need for third party tools like Harmon.ie).

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Skype for Business could use some help. But, they constantly update and improve the full suite of apps.

The UI/UX feels a bit clunky. Especially compared to consumer Skype or Teams. There isn’t persistent chat, so it is hard to having on-going conversations. We actually stopped using it for instant messaging, but still use it for the CloudPBX/PSTN (landline calling) which works pretty well. There are some stability issues, but better than a lot of VoIP options.

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The Skype for Business admin centre could be easier to use.

The Microsoft Intune admin portal still needs some compatibility support to run on all browsers. Presently, it requires IE 11.0 and higher version to work properly.

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I would like to see a little more native documentation in more frequently used languages, such as Spanish.

There is very good documentation of the different modules and components, however, all are in English, and the product is widely distributed in Spanish speaking countries. It would be beneficial if the documentation is also in the second highest language: Spanish.

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The default reporting is not very helpful; extendable mostly through PowerShell; must have knowledge of PowerShell to fully utilize.

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Task management needs to improve. There still doesn’t seem to be a unified view of my tasks that follows me around from SharePoint to Groups to Yammer to Planner.

Planner seems the best model in terms of functionality, but tracking my personal responsibilities still seems the tiniest bit soiled.

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I would like to see improvements in connections to external content types and their connectors.

While consulting at a client’s office, I found it very difficult to connect SharePoint designer external content types to the IBM AS400 iSeries connector. I was also trying to connect to the JDE connector.

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Microsoft Excel for Mac (version 15.30) is very slow with a large Excel document. Microsoft Excel for Windows is much faster on the same Mac with Windows (Boot Camp). I’d like to see an improvement in the speed of Excel for Mac in relation to Windows.

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• Yammer
• RMS
• Delve

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Be sure you understand ADFS and, if you decide to go with it, what you get and don't get with it. Your users will want it.

ADFS was sold to overcome the issues with entering passwords in all your clients (Outlook, Skype for Business, OneDrive) but, if your password changes, you do have to manually update passwords in all of these clients.

Also, this does not get you direct access to the 365 portal or SharePoint without modifying links to use Federated Services.

This becomes an issue if you use generic accounts for the shop. It will work if each of your users are required to use their own ID. Also, note there is a cost for the Azure instance of ADFS (servers, compute, network, VPN).

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Office 365 is not cheap for individual users. It is more affordable when used under an organization. View full review »

When buying an external product, I believe the security is lower. Therefore, there is room for improvement or development internally for better security.

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The search feature in email just doesn't work effectively. If it could be fixed, it would be excellent. View full review »