NinjaOne Reviews

NinjaOne's pricing and user interface needs improvement.

Compared to NinjaOne, Atera is more user-friendly and lightweight, has better infrastructure, and provides easy access to any machine. Also, NinjaOne has a user-based licensing plan, whereas Atera offers bundled licenses.

The product's pricing depends on the number of PCs or devices.

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked. Performance-wise, it works well for any enterprise tool. However, Atera is more cost-effective.

I would not recommend NinjaOne to other customers. I rate it a two out of ten.

I primarily use NinjaOne for monitoring clients and backups.

NinjaOne's best feature is its monitoring.

NinjaOne's dashboard could be easier to use. Its backup feature could also be improved. In the next release, NinjaOne should include backups to other clouds than their own.

I'm just starting to use NinjaOne.

NinjaOne is stable.

NinjaOne's monitoring is scalable, but its backup isn't.

NinjaOne's technical support is not responsive - they do not respond to inquiries.

The initial setup was easy and took around ten to twenty minutes.

We used a vendor team.

NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam.

I'm also evaluating Acronis, Veeam, and MSP360.

I would give NinjaOne a rating of seven out of ten.

NinjaRMM is used for remote monitoring and management.

The solution could improve by optimizing the internet connection being used.

In a future release, there should be better mobile device management.

I have been using NinjaRMM for one and a half years.

NinjaRMM has been stable in our usage.

The solution is scalable. You can add more computers by subscribing to more.

We have approximately 800 users using this solution in my organization. We have plans to increase usage.

I have not needed to contact the support, we have not had any problems.

I have not used a solution prior to NinjaRMM.

The installation is easy, it only took two minutes.

I did the implementation myself.

NinjaRMM uses a subscription model. 

I would recommend this solution to others.

I rate NinjaRMM a nine out of ten.