Netskope Reviews

Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for.

There is no real room for improvement that I can think of. Most of the features meet our requirements. I don't see anything that can be improved now. If something would need improvement I would offer the suggestion and I believe it would be taken care of.  

Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards.

I have been using Netskope for one year. 

It's quite stable. As of now, we haven't had any kinds of bugs or anything within our environment.

It's scalable. We have around 500 users using it at my company. 

Technical support is good. 

The initial setup was straight forward. 

I would recommend it. 

I would rate it an eight out of ten. 

We use Netskope CASB to establish an audit trail of all the accesses to SAS applications, and other applications hosted on our cloud infrastructure. We use it for the identification of shadow IT applications. Additionally, we use Netskope CASB to have the visibility of all the applications hosted on the cloud.

The client size and architectural components in Netskope are far better than other solutions.

There could be better integration with other solutions. 

I have been using this solution for two years.

The solution is stable.

Netskope CASB is scalable.

The solution is easy to implement.

There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license.

I would recommend this solution to others.

I rate Netskope CASB an eight out of ten.

I have done a couple of implementations from small to large enterprise IT companies.

I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust. Additionally, the UI is very simple to work with.

There should be some granular custom roles that are not available. However, this is on the road map. There are many devices that do not have the Zero Trust feature and other enhancements available which they should have.

In an upcoming release, they need to improve the reverse proxy. There are only a limited amount of applications that support it and are not able to be managed. Additionally, there should be improvements in the policy structure to restrict scrolling up and down.

I have been using the solution for approximately three years.

The solution is stable. However, if you do not keep the solution upgraded monthly you might run into some stability issues.

 The solution is suitable for small to large enterprise companies.

The technical support is very good with the premium service. They were very responsive with the solutions we needed and the tickets we were dealt with at a high priority.

The price of the solution is fair but it depends on your use case.

My advice to those wanting to implement the solution is you have to plan it out first. It is always good to know exactly how the solution operates before you are going to implement it. Plan it accordingly, rather than deploying it on all machines. First implement it on every business unit with some test users, test plans, test policies deployed, and test it out. Not all applications are supported by any of the security of the entire solution. Those applications that are not supported you have to bypass them. At this stage, only the deployment has to be done. You have a defined project plan and it is important to follow it.

I rate Netskope CASB a nine out of ten.

The solution primarily ensures the security of whoever's infrastructure as it relates to not only email but applications. It allows for the security of managed and unmanaged applications. 

Probably the most recent example of how the solution can assist a company is in terms of a false positive on a DLP. It was instituted to overcome a false positive due to the strain that was being used that was being captured as a positive issue. The false-positive was locking users out of their email addresses. This helped solve that issue.

Overall it's the supporting of not only the managed but also the unmanaged applications, which is quite useful.

This is a journey, this is not a destination. They're forever enhancing the solution to meet various and sundry requirements and needs. Just this year alone, they introduced the ability to support emails and being able to keep emails from a phishing perspective.

The automation offered by the product is pretty solid.

The initial setup is straightforward.

The training materials on offer are very good.

The solution can scale.

The stability has been pretty good so far.

The solution is always evolving and adding new features. However, I can't think of an area where it is specifically lacking per see.

I'm a reseller, so anytime we can get the solution cheaper I'm for that. From a pricing perspective, that wouldn't hurt. 

Their partner piece could be a little bit stronger than what it is right now.

The solution is still pretty new to the CASB environment.

We started dealing with the solution in November of last year. It hasn't been that long yet.

The solution is very stable. There are no bugs or glitches. it doesn't crash or freeze. Its performance is reliable.

The scalability is good. If a company needs to expand it, it can do so. It's highly scalable. It's one of the reasons why we chose the application over anything else. We've deployed it to anywhere from 50 users to 10,000 users.

I've never directly dealt with technical support. I've never needed their assistance. Therefore, I can't speak to how helpful or responsive they are. I have no personal experience. I also haven't heard any feedback from clients, which I take as a positive sign.

We found that the initial setup was pretty straightforward. It wasn't overly difficult or complex. 

How long it takes to deploy depends on the policies that a company has. It depends on what we're applying stuff to. It can range anywhere from two weeks to three months, depending on the policies that we need to adjust, amend and adhere to.

We typically do the installation for our customers. We usually sell our implementation services along with the solution.

The solution is designed as a SaaS.

The pricing could always be better, and they need to strengthen their relationship with their partners.

We are resellers of the product.

The product is a SaaS and therefore is always up-to-date. It uses microservices. We're always dealing with the latest version of the product. It updates itself.

Our clients use different deployment models and different clouds for deployment.

I'd advise other companies to use the solution, and implement it now rather than later. 

I'd rate the solution at an eight out of ten.

Their ease of use, the training materials that they got, and what the solution actually covers are all very good. That said, they're fairly new into the CASB environment. However, they have done a pretty solid job with customer acceptance, with providing products that really meet the needs of what today's SaaS-based environments really require. When you start looking at how many SaaS applications are out there, being able to manage and secure against a multitude of threats, the solution ends up being quite impressive.

We use Netskope as a comprehensive security portfolio solution. It covers the CASB CSP. We have 300 end users in our company for this solution. We're customers of Netskope and I'm the regional IT security manager.

Valuable features of the solution are the KSP CASB and the DLP because we're not using the proxy or the web gateway. 

When we first deployed the solution we encountered some minor compatibility issues with another proxy polar, Bitscaler. It would play up and sometimes we'd get a blue screen. It was rare and the only issue we encountered with Netskope.

I would really like to see an improvement in compatibility with other platforms as it relates to issues as mentioned above. It would help to get rid of minor bugs and glitches. 

I've been using this solution for one and a half years.

This is a stable solution. 

The solution is not very scalable. Each time we need to get a new user on board to Netskope, we need to send the invitation from the portal. We need to have tools by SCCM or perhaps there's another window administration tool that I'm not aware of because I'm not the one deploying Netskope. It's still manageable in terms of getting a  new user onboard but could be easier.

The technical support is good but we pay for extended support and of course that's helpful. 

The initial setup is very easy and user friendly. You can set the profile database to see the scoring or the weighting of the security as it applies to Yahoo mail, Gmail, and Facebook, for example. Deployment time varies because we need to customize the policy for our to each cient. Deployment will probably average about a week. 

I would rate this solution a nine out of 10. 

For a secured web gateway in my company, everything revolves around Netskope CASB and Netskope DLP. I mostly use the tool for cloud access and to ensure a secure web gateway.

The most valuable feature of the product stems from the fact that there is a list of all Netskope POPs, which is the point of presence spread throughout the world. When you work on the backbone of the tool, you can break out, meaning you don't have to come back to your original service provider and then go to your new service provider to use the tool on the internet. If I am in the US or the UK, I can break out at that POP when using Netskope, so I don't need to come back onto my network and go back through my network again to access the product.

The product's high price is an area of concern where improvements are required.

Netskope is a good product. The tool has a whole new list of features that have come out now, but I have not checked them out.

The product's reporting capabilities have certain shortcomings, making it an area where improvements are required.

The solution's technical support response time is an area that needs to be improved.

I have been using Netskope for seven years. I don't use the product for my customers.

Stability-wise, I rate the solution a ten out of ten. The uptime offered by the solution is around 99.99 percent.

Scalability-wise, I rate the solution an eight out of ten.

The product is mostly used in medium to enterprise-sized organizations.

I rate the technical support an eight out of ten.

Positive

The product's initial setup phase was simple since a user basically just needs an agent to be rolled out.

The solution can be deployed very quickly. It may take you a bit of time to set up the rules, but the rollout of the product to its customers is very quick.

The solution can be deployed on the cloud.

It is an expensive solution.

The customers' budget may influence whether they would choose Palo Alto Networks, Palo Alto Networks K2-Series, or Netskope. I think Palo Alto Networks focuses on offering a bit more enterprise-oriented products, and I would probably also go with medium-sized companies since it is easier to administer than Netskope. Netskope and Palo Alto Networks offer the same functionalities, and it is all about support and implementation.

Palo Alto Networks has more integrations with other products, meaning it has a bigger integration stack with other products, which Netskope doesn't offer. With Palo Alto Networks, I can use EDR and all of its other tools, which Netskope doesn't offer. If I look at things from a consolidated view and consider my customer's requirements in terms of price and cost, then Palo Alto Networks would probably be preferable over Netskope.

It is possible to organize a secured web gateway with the use of Netskope.

In terms of the most efficient real-time data protection related to Netskope, it is possible for users to set up DLP rules in real time.

I have experience with Netskope's analytics and reporting capabilities. The product's analytics part is pretty fine.

I rate the overall product a seven and a half to eight out of ten.

Most of my customers are using Netskope CASB as a cloud DLP only to control applications, such as SharePoint, OneDrive, and Teams. They are using the Zero Trust access feature from Microsoft Azure and Amazon AWS to access their resources.

Netskope CASB can improve by working more similarly to a VPN technology instead of a proxy. They then could have visibility on the endpoint device. Most clients have some tools where they check the endpoint health or other things, such as the security posture, or if they want to access the resources. For example, if they should have antivirus running, this kind of posture check should be available but it is missing.

I have been using Netskope CASB for one and a half years.

The scalability of Netskope CASB can improve. It is not yet scalable for large organizations that can have millions of users. If this is an older and larger environment, there might need more improvements in the performance. However, Netskope CASB is good for small to medium-size businesses, but still not for large organizations. 

I found the support from Netskope CASB not to be responsive. There were delays and the customer was not happy because there was some critical issue. It should be an immediate response for critical issues, or at least in a day or two, but they were taking sometimes a week or more. The support could improve.

I rate the technical support from Netskope CASB a three out of five.

My clients are shifting towards using ZTNA because it is a VPN solution and has more benefits with a single agent they are given cloud resources with security.

The initial setup of Netskope CASB is easy, it is not complex.

I rate the ease of setup of Netskope CASB a four out of five.

Since we are a partner of Netskope CASB there should be a knowledge base document wherein we should not be dependent on customer support. I'm sure there'll be in the future. Netskope CASB will handle multiple cases with different issues. There should be a centralized knowledge base where they can put all their issues and have visualization, of whatever they have resolved in the past. It will be easy for customers to go and look if they have a similar issue, instead of relying on a support response. This improvement should be made.

I rate Netskope CASB a nine out of ten.

We have two main use cases. The first one is for APIs only. We have the APIs connected to this console, and they include the API from Facebook Workspaces, and also Google. 

The other use case is for URL filtering using an agent of Netskope.

The agent is the easiest to deploy. Once it's deployed, it easy to enable features such as URL filtering, et cetera.

The interface is good.

The onboarding process is pretty straightforward.

The configuration is okay.

There' lots of great new features. 

It's one of the best solutions on the market.

The way that policies or profiles are set up can be adjusted. You have to create a list of policies and then you need to reorder everything if you want to adjust the way that the policy is applied to traffic. In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI. Maybe they can improve on how to order everything.

In the short term, the solution really doesn't need to add any other features.

I've been using the solution for about a year or so now. It hasn't been that long.

At this time, after about one year of use, I have heard that there were a few issues, however, it's been minimal. For the most part, it is stable.

I haven't witnessed any issues with scalability. It seems that it would be possible to scale.

At the moment, most of our users are engineers and then we have 19 to 25 users at the bottom, and people from a few different departments including administration, finance, and IT. 

We do not plan to increase usage at this time, at least, in terms of users.

We haven't had any issues and therefore have never really had a need to reach out to technical support. I can't speak to how helpful or responsive they are overall.

We didn't previously use any other solution.

The initial setup was okay The deployment we handled was small. It only took us about two weeks to get everything up and running.

At this time, two people are in charge of deployment and maintenance.

I don't have any information about the licensing. It's not an aspect of the solution I really deal with.

We did take a look at McAfee before choosing this solution.

We also looked at Bitglass, however, there wasn't really an evaluation process that went into effect. We just took a quick look.

We looked at the infrastructure and how the solutions could control latency between users and applications.

We are both a partner and a high-end user.

We are always using the latest version of the solution, as it updates automatically. The console is running on a Netskope site. From there, a user can deploy agents to a computer or servers on-prem or on the cloud, however, it's not the console itself. It's the agent's server that is forwarded to the cloud.

It's important to look at the solution to see how it will work for your company, A solution might have a good user interface, a beautiful console, and nice graphics, however, you really need to look deeper to see if it fits your organization's needs.

I'd rate the solution nine out of ten. It's been very useful for us so far.