We use MikroTik's fiber router for Internet access.
Consultant and technical support at joudeh center for computer and modern software
Although we received the product with no licensing costs, it needs to improve its stability
Pros and Cons
- "I have seen a return on investment since we didn't have to pay a licensing fee."
- "I don't like the product's performance."
What is our primary use case?
What needs improvement?
I don't like the product's performance. Sometimes, it disconnects my network. Sometimes, when browsing or downloading something, the download rate comes down to zero. I have to use a VPN to check my right to use the Internet. The telecommunication company using MikroTik to control this does not give me satisfaction. I would like to see the product improve its buffering time.
For how long have I used the solution?
I've used their products for three to four years.
What do I think about the stability of the solution?
MikroTik should improve the stability of their products.
Buyer's Guide
MikroTik Routers and Switches
May 2026
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,645 professionals have used our research since 2012.
What do I think about the scalability of the solution?
With scalability, from time to time, I need to replace routers. Thirty to 50 users are using the product.
Which solution did I use previously and why did I switch?
We used Cisco previously. We switched to MikroTik because it was made compulsory by our telecommunication company. I, however, do not recommend it to be used by internet service providers.
How was the initial setup?
The initial setup is not easy. It took one hour to set up. You cannot set up the product remotely. You have to go to the location. Some ports might be closed. You have to set up the product at the location first and then make some rules to get the connection. After that, you must set up the security, which takes time.
We need two or three technical staff members to deploy and maintain the product. Sometimes more. One administrator, one engineer, and one or two developers.
What was our ROI?
I have seen a return on investment since we didn't have to pay a licensing fee.
What's my experience with pricing, setup cost, and licensing?
MikroTik makes some policies so we can get it for free. And if you disconnect the service from the telecommunication company, MikroTik asks you to pay a higher price. It's free at the start, but you will pay more and more if you don't like it.
What other advice do I have?
I rate MikroTik routers and switches a seven out of ten. We can't use all the product features due to telecommunications laws in my country.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical manager at Djamboree
Easy to setup, provides both CLI and GUI for management
Pros and Cons
- "The initial setup is very straightforward. You can typically set them up in about 30 minutes."
- "A central management platform would be great."
What is our primary use case?
We use them for running services, especially big PoE services and VLAN routing. We also use them at remote premises to provide quick Wi-Fi. For switching, we use them for regular switching and in places where we need a lot of fiber interfaces.
What is most valuable?
MikroTik Routers and Switches are very competitively priced, which is important. Also, they perform well and get the job done.
Additionally, I appreciate that they offer both a CLI and a user-friendly GUI for management.
What needs improvement?
A central management platform would be great.
For how long have I used the solution?
I have been using this solution for a couple of years. For routers, we use the 1036s and 1016s. For small businesses, we use the 1100s. For very small businesses, we use the Mikrotik 5-port switch, which is the 951. We use the whole range, basically.
What do I think about the stability of the solution?
MikroTik routers and switches are quite stable. The older OS versions are very stable, but the newer ones like RouterOS 7 are still a work in progress and have had some challenges.
What do I think about the scalability of the solution?
MikroTik routers and switches are quite scalable, but with a centralized management solution, they could potentially be even more scalable.
We have around 5,000 switches in use. We deploy them in small offices with 10 to 20 people and even in enterprise offices with over a hundred people.
We have plans to increase the usage. We use MikroTik a lot due to its price and performance, and it's usually the top choice for our clients for routing and switching.
How are customer service and support?
We usually find answers in online forums, so we haven't dealt directly with their support.
How was the initial setup?
The initial setup is very straightforward. You can typically set them up in about 30 minutes, and we do it in-house.
What about the implementation team?
We do it in-house. We set out a plan, and our technicians take care of setting up the units and putting them online. We often have a senior technician do the final tuning. We have three senior technicians and a couple of junior technicians who help out.
What was our ROI?
It's definitely worth the investment.
What's my experience with pricing, setup cost, and licensing?
There are no licenses required; you simply purchase the units.
What other advice do I have?
I would definitely recommend using this solution. I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
MikroTik Routers and Switches
May 2026
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,645 professionals have used our research since 2012.
CEO at Truenet
A highly stable and affordable solution that is easy to install
Pros and Cons
- "The features of the equipment fit all the needs of the customers."
- "The solution should improve the features of Wi-Fi 6 a little bit."
What is our primary use case?
Our clients use it to implement network solutions.
What is most valuable?
Our clients like the product because it's an open-source solution. The features of the equipment fit all the needs of the customers.
What needs improvement?
The solution should improve the features of Wi-Fi 6 a little bit.
For how long have I used the solution?
I have been working with the solution as a distributor for more than ten years.
What do I think about the stability of the solution?
It's a good product, and I am satisfied with its stability. I rate the product’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight to nine out of ten. We can scale it to a large number of endpoints. We have more than 100 users in Portugal. Our clients are medium and enterprise-level businesses.
How are customer service and support?
The support is not very clear. The way they deal with issues is not very good.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution is easy to install. I rate the ease of setup a nine out of ten.
What about the implementation team?
We took only a few minutes to install the product. We install and configure the solution for our customers. We also provide support and maintenance to customers.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive. The pricing is good. There are no additional charges associated with the product. The product’s license is for life. I rate the pricing a nine out of ten.
What other advice do I have?
I am working with all the versions of the product. We have buyers on the market for the solution. People who want to use the product must be confident because the product is good and has a competitive price compared to other vendors. Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Managing Director at Smartlink Solutions Pvt. Ltd.
Helps businesses save a lot on bandwidth usage, which in turn saves costs
Pros and Cons
- "Load balancing is one of the valuable features of the solution...In short, MikroTik provides a very user-friendly GUI option."
- "The solution needs to be more robust. In case of power fluctuations, MikroTik routers are more vulnerable to malfunctioning."
What is our primary use case?
The solution is used for site-to-site VPN, and it can also be used as a router as a CPE. So, we normally give them the solution so that their NetLog and everything can be captured in the server because, ultimately, it is a requirement of the Department of Telecommunication in our country. For all the leased line users, we are supposed to keep the NetLog. MikroTik is mainly used by some SMEs, and more specifically, it is for SME clients only.
How has it helped my organization?
Users of the solution are able to save a lot of things on bandwidth, like, earlier, if they don't have anything to granularize the bandwidth for their end customer. In that case, it was difficult to manage. But, after putting MikroTik in place, they were able to control the use of their internal cost internal users. Also, they are able to manage multiple bandwidth sources using MikroTik.
What is most valuable?
Load balancing is one of the valuable features of the solution. The best thing, from an end-user perspective, is the GUI, which MikroTik provides vis-a-vis any other routing options. In short, MikroTik provides a very user-friendly GUI option.
What needs improvement?
The solution needs to be more robust. In case of power fluctuations, MikroTik routers are more vulnerable to malfunctioning. Also, there is an IPDR requirement to which MikroTik does not provide any information when it is used as a NAS, and it has to pass the parameter to the radius, so for a delegated IPv6 Prefix, MikroTik doesn't give any information to the radius. So there, they need to work on something, and they also need to work on IPDR logs using NetFlow.
In the future, I would like to see some more entry-level products with at least two SFP ports. What we normally face is we put the fiber on the ring, but there are no entry-level MikroTik products with two SFP ports inside. Normally, it has four or five copper ports and one SFP only. We need two SFPs to have the proper fiber ring sort of redundancy, which is the need of the hour for MSMEs.
For how long have I used the solution?
I have been using MikroTik Routers and Switches for more than fifteen years. My company is an ISP. We also have a company offering the solution to government agencies and intermediaries. Also, I am working with MikroTik Routers and Switches Version 7 x.
What do I think about the stability of the solution?
Personally, we have Huawei as our core router. Compared to Cisco or Huawei, MikroTik is not that reliable, and I would say that without any hesitation.
How are customer service and support?
In India, if you need technical support for MikroTik, there is no official channel partner or anybody who can help you out. Suppose there is anything that is, like, a support, where somebody can open a support ticket and get help. That will probably improve the performance of MikroTik, especially with SMEs where there is no talent available at every office.
Which solution did I use previously and why did I switch?
In comparison with Huawei or Cisco products, MikroTik offers excellent prices and performance, along with probably the easiest GUI. So, these are the two best USPs of MikroTik, and I will give two thumbs up to them. Now, let MikroTik come out with a more robust mechanism. Also, they need to put in some better power equipment. Apart from that, MikroTik's availability is always a questionable issue because many times, certain models are not available in our country, maybe because of that disturbance of the supply chain, in that pandemic situation, or maybe something other than that. I would also like to highlight that from the 1st of July, all the products deployed in any of the license services deployed have to be MTCTE-certified and trusted telecom-certified products. So I request MikroTik's Indian channel to approach the appropriate authority. In case MikroTik needs any help, we can get them connected to the right people, but get it certified so that MikroTik's business prospects don't get hampered in the future.
How was the initial setup?
Our team is quite familiar with MikroTik with this many years of experience, so there is no such issue in terms of setup. But I would strongly recommend that MikroTik improves the quality of your power sources because there are a lot of cases which I have seen malfunctioning MikroTik in case of power fluctuations. Also, I think MikroTik needs to focus on some local support partners.
We are an ISP. So when we provide the connectivity to any MSME client, maybe a 20 MBPS or whatever. So we select an appropriate model to be deployed, which is pretty fine. Based on the availability, we put that model on their premises, and we connect it to our network. We also configure everything for them, and if they have another service provider, we also help them to configure that as well. There are cases where we have even had a customer configure their BGP as well. For those who have their own AS number, we have helped them to configure their BGP. Also, we have to integrate it all together.
Regarding the staff members to do the deployment and configuration, we have a kind of centralized thing. So if any help is required, we have some experts sitting at our place, and they can help since we already have around more than ten centers spread across the country. We are operating in four different states of this country. So anybody can call a NOC engineer and get it configured.
Regarding the time taken for deployment, it is almost a PnP technology, so it takes hardly ten minutes to configure. The best part, as I said, is the GUI of MikroTik.
Regarding the maintenance part, sometimes it gives some erratic behavior. That's the very key function. So we are unable to deploy it as our core router. I can give you an example where we have an augmentation point in Equinix in Mumbai. All our thirteen centers are connecting to Mumbai first. And from there, we have a couple of upstreams. So, we have three IX connectivities and a few PNIs. We have direct PNI with Google, Facebook, and a few others. However, in the aforementioned areas, we are still skeptical. Our entire team is skeptical about deploying the MikroTik as our core router because we need something more robust and more predictable. MikroTik has not been able to give that kind of confidence to our team even though we have been using it for the last fifteen years.
What other advice do I have?
We can always give a recommendation of the product to others, or if there is any help required, as community members, we can also help any small ISPs who are facing any issue. So we can always be there to help them out. We strongly recommend the solution to any small or medium-sized teams who want to start using it.
I haven't explored the switch much, but considering the routers, I rate the overall solution a seven and a half to eight out of ten, and to be more specific, I would go with an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Founder at Simpro Tech
Robust, reasonably priced, and easy to deploy
Pros and Cons
- "The deployment process of MikroTik routers and switches is very convenient since it is not command-driven and comes with a graphical user interface, making it much easier to operate."
- "The updates as well as the patches could be improved. I believe it would be beneficial to automate the process of router patching to avoid the need for manual checks. With automated patching, as long as the router is connected to the internet, it can automatically perform necessary updates. Failing to patch the router can leave me vulnerable to potential security threats."
What is our primary use case?
Using MikroTik Routers and Switches, I can perform network segmentation for both LAN and Wi-Fi networks, and even for 22-point solutions. Additionally, I can use these devices as a firewall.
What is most valuable?
The deployment process of MikroTik routers and switches is very convenient since it is not command-driven and comes with a graphical user interface, making it much easier to operate.
In comparison to Cisco products, which can be challenging to deploy, MikroTik devices were easier to set up and had a much faster turnaround time.
What needs improvement?
The updates as well as the patches could be improved.
I believe it would be beneficial to automate the process of router patching to avoid the need for manual checks. With automated patching, as long as the router is connected to the internet, it can automatically perform necessary updates. Failing to patch the router can leave me vulnerable to potential security threats.
Currently, my security is vulnerable due to this potential risk.
I would like to see automated updates for the patches.
For how long have I used the solution?
I have been working with MikroTik Routers and Switches for ten years.
I don't recall the version I started with.
What do I think about the scalability of the solution?
In our country, there is a single internet service provider that has been highly recommended by someone due to the affordability of their router.
How are customer service and support?
I have never contacted technical support.
I have only gone to be afraid to get patches and now patching the updates for the router.
Which solution did I use previously and why did I switch?
I have implemented several network solutions involving routers, switches, and point-to-point (P2P) connections.
I have used different types of routers, such as TP-Link, DLink, and Cisco. We switched to MikroTik Routers and Switches due to the cost.
How was the initial setup?
The initial setup was straightforward.
WinBooks, the customized model application, has already been successfully deployed and is considered effective.
Deploying it from your machine was straightforward because you simply connected to the network, had all the necessary network parameters, and then proceeded with the deployment.
What about the implementation team?
We were able to complete the deployment ourselves.
What's my experience with pricing, setup cost, and licensing?
When compared to deploying a Cisco router, the cost is extremely low.
I am confident that there are numerous individuals who use MikroTik, particularly those who own P2P networks.
No fees are required for licensing.
What other advice do I have?
I would suggest that they do not require extensive technical knowledge to deploy it, thanks to the graphical user interface.
This is one task that doesn't need to be repeated, making deployment much faster and easier than that of competitors. Additionally, the solution is highly robust, as the instance I deployed has been running for nearly a decade without issue.
I would rate MikroTik Routers and Switches a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at ERL
Stable, scalable, easy to handle, and has a good interface
Pros and Cons
- "What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface."
- "MikroTik Routers and Switches need a firewall policy to secure the network. I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices."
What is our primary use case?
We use MikroTik Routers and Switches for maintaining and controlling our network.
How has it helped my organization?
One benefit of MikroTik Routers and Switches is that it lets my company manage the network easily.
What is most valuable?
What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface.
What needs improvement?
MikroTik Routers and Switches need a firewall policy to secure the network. My company is looking for a new firewall device to secure the network.
I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices.
For how long have I used the solution?
I've been using MikroTik Routers and Switches since 2015.
What do I think about the stability of the solution?
I found MikroTik Routers and Switches stable. Sometimes, the device runs for more than thirty days without restarting or switch-offs.
What do I think about the scalability of the solution?
You can scale MikroTik Routers and Switches. The product is scalable.
How are customer service and support?
I have yet to contact MikroTik Routers and Switches technical support.
How was the initial setup?
I found MikroTik Routers and Switches very easy to set up; plus, you'll find many resources on how to do it on the internet.
After purchase, deploying MikroTik Routers and Switches only took one day.
My company went through the tender process for purchasing MikroTik Routers and Switches and had a contract with the ISP vendor who took the fiber optic line to the office. It was the same day that the company received and set up the Mikrotik devices.
What about the implementation team?
An in-house team implemented MikroTik Routers and Switches with a lot of guidance from the ISP.
What's my experience with pricing, setup cost, and licensing?
Here in Bangladesh, MikroTik Routers and Switches cost 90,000 Taka, or converting that figure to dollars is $1,000.
What other advice do I have?
I'm on MikroTik Routers and Switches version CCR1016.
Maintaining MikroTik Routers and Switches is straightforward, and there's always an update every four months.
My company has almost two hundred users of the product, and there is a plan to purchase another and have more users.
I'd tell people looking into using MikroTik Routers and Switches that the product is excellent but lacks a firewall solution. However, if you're a small to medium-sized company, I recommend it. For bigger organizations, you may have to look into another product.
My rating for MikroTik Routers and Switches is eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Support Engineer, VPN & Security | Network Operation at a tech consulting company with 501-1,000 employees
Flexible, easy to manage, and great for enterprise-level companies
Pros and Cons
- "The setup is easy."
- "The load balancing is very good; it works very well for enterprise-level organizations."
- "We'd like for them to improve the UI and improve on speed."
What is our primary use case?
We are using this as a pop router, and also as an enterprise solution. We are using this for load balancing.
What is most valuable?
The load balancing is very good.
It works very well for enterprise-level organizations.
The setup is easy.
It's stable.
We can scale the product.
The solution is very easy to manage.
We find it to be quite a flexible solution.
What needs improvement?
I have not really faced any difficulties.
We'd like for them to improve the UI and improve on speed. The interface capacity must be bigger.
For how long have I used the solution?
I've been using the solution for nearly six years.
What do I think about the stability of the solution?
For enterprise-level companies, it's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's mainly used in enterprises. We find it to be quite scalable.
We have about 1,300 employees and 200 employees use MicroTik.
How are customer service and support?
I haven't contacted technical support yet.
Which solution did I use previously and why did I switch?
We also use Cisco and Juniper. Cisco costs more comparatively. MicroTik is more flexible, and anyone can manage it.
How was the initial setup?
The solution is very easy to implement. It's not overly complex.
I'd rate the setup five out of five in terms of ease of setup.
The maintenance isn't too difficult. If we get new customers, we may need to do some reconfiguration. Maintenance depends on incoming projects or requests from clients.
What's my experience with pricing, setup cost, and licensing?
I don't directly deal with pricing. I can't speak to the exact costs. The procurement team is dealing with the price.
What other advice do I have?
We're a partner and reseller.
I'm using the latest version of the product.
I'd recommend the solution to enterprise-level companies.
Overall, I would rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Reseller
Information Technology Supervisor at JLR Construction and Aggregates Inc.
Robust with lots of features and excellent pricing
Pros and Cons
- "It has a lot of features. I haven't explored them all yet."
- "The interface for management could be improved."
What is our primary use case?
I've mostly been using the solution for mostly routing and user management.
How has it helped my organization?
It has rapidly improved the network capabilities of the company since all features are readily available with no pay walls. It up to your imagination and skill to deploy the said features. You also have the option to test out any of the modules you see fit for your organization.
What is most valuable?
We like that the solution is full-featured. I have access to all the functions that I need for routing without the cost involved of having those - compared to a Cisco device or other devices like HP. With those, you need to license some of the features just to access them. MikroTik has access to all the features of routing so you can customize or be flexible in your deployment.
The solution is stable and the performance is good.
It has a lot of features. I haven't explored them all yet.
What needs improvement?
There are some bugs in the newer modules. For example, when it comes to Routing, which is already a very old module, it is very stable. However, Hotspot is a fairly new module. They still need to work on things regarding that module. It's not as reliable.
The interface for management could be improved.
For how long have I used the solution?
I've been using the solution for about ten years.
What do I think about the stability of the solution?
We're very satisfied with the performance. It is stable. I could say if you are using only mostly the core functionality of the device that was built in it - primarily routing, firewall, and then the basic ones, it's very stable. However, for the newer modules, they still have some bugs to fix.
What do I think about the scalability of the solution?
We have 200 or more users on the product currently. They are in administrative and operations positions in all areas of the office.
The solution is very scalable. I would rate it a ten out of ten for scalability.
How are customer service and support?
While technical support is available, I haven't tried it since the core functions are very stable. I haven't seen any major problems where I would need to call tech support.
Which solution did I use previously and why did I switch?
I've also used Ubiquiti.
We did try TP-Link and Cisco previously. Those were the two types of routers that were in the office in production. The main reason we switched was due to the price, cost, and feature availability of the other options.
This product comes in at a very low price compared to buying a Cisco router. I also had a bad experience with Cisco routers.
How was the initial setup?
The initial setup is more complex than Ubiquiti since it's more full-featured. It's up to you how you want to do things. You have to face a slight learning curve. You have to have a background in networking or routing.
Currently, if I have to do a deployment for a simple office, it would be less than a day to have everything up and running.
For our organization, when I started using it, it took maybe a month or two to get used to the features before I migrated fully to the device.
I'm the one who is responsible for the network and therefore I handle any maintenance as well.
What about the implementation team?
I set it up myself. I didn't have any help from third-party consultants or integrators.
What was our ROI?
We have seen an ROI from MikroTik in that, for 12 years their equipment has been very robust. Even older versions I can still use now without any problems or stability issues.
What's my experience with pricing, setup cost, and licensing?
You just pay for licensing and you don't have to worry about add-ons or anything else. You don't pay yearly, you simply pay for the equipment.
What other advice do I have?
I'm a customer and an end-user.
I've mostly upgraded the product to the latest version. I have a few more left that are still on the older version.
I'd rate the solution nine out of ten.
MikroTik is very good, however, you need to know the fundamentals to use it. You have to have a solid foundation on the capabilities or concepts used in MikroTik for it to become very effective for your organization.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: May 2026
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