MikroTik Routers and Switches Reviews

We use MikroTik both in our company and clients. Even extended to our household clients. MikroTik devices offer you similar features you'll normally get from high priced devices like Cisco and HP, however at a fraction of the costs. This works very nicely with us since our clients are mainly small and medium. The device price doesn't dictate whether the client gets a solution.

VLANs, L3 Routing, Load Balancing, HotSpot are amongst some of the features we normally use in many of our deployments.

Costs saving and expansion of our product portfolio as a result of those features offered by mikrotik, but would have to pay for licenses from other providers. Dude also improved network management and service, which our re-skilled team enjoy. Many MikroTik devices can be powered from 12VDC and this is also a cost saving on electricity consumption and allow our deployments in areas where solar solutions are offered, extending our footprint.

The pricing is a great selling point.

We find the VLANs, Load Balancing, HotSpot, Traffic Management the most valuable part of the solution.

We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP.

We've had difficulties allocating different hubs with different IPs. At times, some users use it on one range and can access computers on another range. We thought isolation would help, but it hasn't. When you assign IP addresses to ports, people can still access those ports, and that's really frustrating.

The solution doesn't offer very good documentation. When we had questions around isolation and allocating different hubs and IPs, we couldn't find any verifiable answers.

The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information.

We've been using the solution for ten years.

Very stable, not major failures reported at this stage.

It's a very scalable solution. It's not really an issue if companies need to scale. However, the issue of port isolation and the difficulties we have might ultimately affect scaling as we have to maintain security and right now we're struggling with that. When you scale, you compromise security. It's a double-edged sword.

We have about 15 users on the particular solution currently. However, these are solutions that will be deployed across different clients.

I have never contacted technical support directly. I have gone to their support website, which, I feel, doesn't have enough information or documentation. If you compare it to Cisco, Cisco has got more support online; you don't even have to call them.

Much as MicroTik is cheaper than Cisco, and you can see a difference in support quality. Cisco does offer a lot of support on their website. When you go to Cisco, you get answers to all types of issues. With MicroTik, I need to go look at private third-party websites. That's why I feel their technical support is a disappointment.

You can try calling or writing emails, however, you don't get responses. In the end, you have to fiddle around and try things yourself. This is not sustainable. A client will eventually not mind so much if they need to pay a bit more to get proper service.

We've previously used Cisco, which was much more expensive.

The initial setup is straightforward. Deployment typically takes about one hour if it's just a basic initial layer that needs to be implemented.

In-house, it was more of a trial and error but finally got it. We still and constantly improving our know how but we will get there.

The costs of hardware reduces the ROI dramatically. Same way the Costs of Ownership does.

The pricing of the solution is quite reasonable.

What we do is we buy Level Four devices, so we don't have to buy license supported versions.

We came across MikroTik and immediately fell in love with it

We use the solution and we provide services to clients as well. It's much cheaper than when we used Cisco and other devices. We're a reseller and solutions provider.

I do advise people to use the solution, because of the price and features. The more you learn is the more you realize how valuable MikroTik devices are.

One thing I would mention to others is that MikroTik is on Linux, but there's nothing like WinBox for Linux, or what you might call a Linux box. You need to do something that looks like WinBox, because if you're using Ubuntu, you will need to use WinBox and there isn't one for Linux. Not everybody uses Windows and many people, especially technical people, are moving away from Windows. 

The solution is a good product and it has improved since the first time we used it. It's just support that is really lacking.

I'd rate the solution eight out of ten. I'd rate it higher if technical support was better.

We use MikroTik Routers and Switches as a router and firewall. We also use it to manage our Hotspot users. 

The MikroTik Hotspot is great. My company uses the Captive Portal as a staff login to access the internet and the company portal. Via the Hotspot, my company connects to the API.  

The overall performance could be improved. The CPU load is too high. This causes the Internet to lag. 

MikroTik should be open source.

I have been using MikroTik Routers and Switches for roughly four to five years.

The MikroTik operating system is not open source. The API is limited. 

Sometimes we consult with the online community, but it's quite limited in Indonesia — there are not many MikroTik users here. 

The initial setup was complex, but not too difficult in the end.

Compared to Cisco, I don't think MikroTik is very good. MikroTik is good for start-ups and small businesses with small budgets. If you have a big budget, I would recommend using 
UniFi, or Cisco.

Overall, on a scale from one to ten, I would give MikroTic a rating of seven.

We use this solution for normal routing, as well as load balancing for internet traffic. I have a dual internet load balancing setup.

This is an on-premises solution.

The improvement is that we can have two different internet service providers offering 2Mbps each, and you can combine the bandwidth to make it 4Mbps. You can also achieve multiple failovers.

The most valuable feature is controlling the bandwidth. This is helpful because the users' bandwidth requirements keep changing, and we have three connections to handle the data.

The wireless switches are good.

Configuring load balancing requires a very ground-level configuration that is not easy for normal users.

The user interface allows you to do a lot of things, but it is not user-friendly. 

This solution is quite stable.

Right now, I am not using it for VPN.

I have not contacted technical support for this solution. If there is a problem then I try to find solutions for the problem online.

We did not use another solution prior to this one.

When I first starting working with this solution I found the initial setup to be complex, but now I think that it's easy. It takes approximately ten minutes to deploy, although if you want to set up more advanced features like load balancing then it might take thirty minutes.

One person is suitable for both deployment and maintenance.

I performed the deployment myself.

This product is a one-time purchase.

This is a great product that gives you a lot of good features at that price.

I would rate this solution an eight out of ten.

We are a solution provider and we focus on integrating and monitoring critical infrastructure. We offer many products to our clients for Wi-Fi, switching, cabling, and monitoring. We also offer sensors and other devices in our portfolio. 

We implement MikroTik Routers and Switches for clients with remote offices.

Our clients in Bolivia have very basic security, so the firewall features provided by our solutions are helpful.

This product is very good in terms of bandwidth administration.

This product could offer better integration with VPNs. We have a SOC for network monitoring and all of our clients are connected to it. Through the SOC, we integrate our clients with our VPN.

The switching capabilities could be improved. These devices have a lot of potential but need to improve first.

We have been working with MikroTik Routers and Switches for approximately three years.

These routers and switches are very stable.

Scalability-wise, these products are good.

We use MikroTik products for small locations. We sometimes only put one or two devices in a location, depending on the industry and the bandwidth requirements.

We have between 60 and 65 devices installed with four clients.

We work with products from several vendors including Check Point, Extreme Networks, and occasionally Cisco.

I would rate this solution a ten out of ten.

We use MikroTik Routers and Switches for our CCTV, Voice IP, and .NET in our new stores.

MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure.

I have been using MikroTik Routers and Switches for approximately three years.

MikroTik Routers and Switches are stable.

We have not had any problem with the scalability of this solution.

We did not have any issues with the technical support.

The installation of MikroTik Routers and Switches is straightforward. It takes less time than other solutions, such as Cisco.

I would recommend this solution to others.

I rate MikroTik Routers and Switches an eight out of ten.

I mainly use this solution for hotspot networks but also for lots of other things, for example, to connect more than one type of server, merging more than one connection together, firewall, multiple ID cameras, wireless device to connect different sites, and VPNs.

I have found one of the most valuable features to be the hotspot network.

They need to create a license for IBS. I have a lot of clients that have spam on their networks. We need to purchase a firewall inside of this solution in order to make their networks secure from spam and to protect the blocking of wanted public IDs that are put in it. Additionally, there is an antivirus needed.

In the next release, there could be an improved user interface.

I have been using the solution for approximately 10 years.

The solution is stable. However, we do sometimes have some issues but they are normally fixed in an update.

We have approximately 10 people using the solution in my organization.

I have not used the support. I have always found information on the internet to solve my problems.

The installation can take anywhere from one hour to one day depending on the environment and the skillset of the person installing it.

I have done the implementation of the solution. There are times where I need an additional technician to assist me.

When I compare the price of this solution to competitors it is priced a little high. There is not a license required for this solution.

I would recommend this solution to others for a hotspot network.

I rate MikroTik Routers and Switches eight out of ten.

The routing features are the solution's most valuable aspects.

Next year, we are planning to buy a hardware firewall from Sophos. The firewall and the VPN features in MikroTik are a little bit hard to set and are not user-friendly in terms of configuring those features. 

The protection of the web servers, VPN, and spam mail management, will be better in the Sophos model which we want to buy. We'll still use MikroTik for routing between our objects, however, for the main firewall features and VPN features, we want to use something more specific for this job.

There's a new VPN protocol called WireGuard. It's very good to implement MikroTik in the router as firmware. It is more configurable, with WireGuard. It's very practical.

We've been using the solution maybe for five or six years at this point. 

The solution is extremely stable. We don't have issues with crashing. There aren't bugs or glitches. It's good.

The solution is very scalable. If a company needs to expand it, they can do so easily.

Ultimately, the whole company is using it as it s is the main router for distributing internet services.

We don't use technical support. If we need to troubleshoot, we tend to get our answers from the internet. We have access to forums and we have a lot of local technical support and knowledge. It's not official technical support. It's from the providers.

We didn't previously use a different solution. 

The initial setup can be a bit difficult. The configuration can take a lot of time. We only have one person in our company that can do this. It's somewhat impractical. If he's not at work, we can run into issues.

The pricing is very reasonable. It's not too expensive.

We're currently looking to replace some aspects of MikroTik with Sophos and will use Sophos next year as the main firewall.

We're just a customer. We don't have a business relationship with the company.

Originally, we had little MikroTik routers installed at first. Afterward, we bought a cloud core router and we've had that at this point for six or seven years.

We use the solution both at our company and for our clients.

I'd advise new users to take some time and learn about the configurations. They need to be prepared for a bit of a learning curve when it comes to implementation. However, after that, it's not a problem to use it.

Overall, I'd rate the solution eight out of ten.

The two most valuable features to me are the firewall and traffic bonding.

The interface could be more user friendly and more intuitive in terms of what information or features are found where. I also wish there was a dashboard, kind of like landing page with all the basic system analytics.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.