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Team Lead at a comms service provider with 1-10 employees
Real User
Traffic classification is helpful, provides convenient debugging features, and is flexible
Pros and Cons
  • "The flexible IP firewall and IP network address translation make it very easy to give access to internal services."
  • "I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over."

What is our primary use case?

We use this product to route traffic with dynamic routing protocols like BGP. We also use it for filtering traffic and making network translations to provide access to services that are behind it. In this regard, it acts as a firewall.

It hosts a lot of B2B sessions with our internal and external peers.

How has it helped my organization?

MikroTik provides us a quick way to give access to internal services from outside of our network, and a way to manage those services.

What is most valuable?

This solution offers features that make it convenient for debugging.

Traffic classification is a very convenient feature.

The flexible IP firewall and IP network address translation make it very easy to give access to internal services. 

What needs improvement?

I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over.

The stability can be improved.

Buyer's Guide
MikroTik Routers and Switches
April 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.

For how long have I used the solution?

We have been using a MikroTik router for seven or eight years.

What do I think about the stability of the solution?

This solution is not very stable. I would rate stability at seven out of ten.

What do I think about the scalability of the solution?

The scalability is good and we have 50 or 60 users, in addition to perhaps five technical staff who can connect devices and configure them.

How are customer service and support?

Technical support responds very quickly. However, we very often catch bugs that they are not aware of, which is bad. MikroTik should be finding these bugs itself.

We are happy with the communication from technical support, but they should improve with respect to testing and releasing updates.

How was the initial setup?

The initial setup is very straightforward and easy. It will take several hours to set up and have it work properly.

What about the implementation team?

The implementation was done by my team.

What's my experience with pricing, setup cost, and licensing?

There is no licensing fee in addition to the hardware, but we do pay an annual fee for support.

What other advice do I have?

I would recommend this solution for those who don't need a very stable solution. You will not have zero-downtime provided by MikroTik. Also, if you need clustered routers then this solution will not work. However, if you are willing to update several times a month with several minutes of downtime while upgrading and rebooting, then it will be fine.

The biggest lesson that I have learned from using this solution is to write the network plan out before implementing changes. Then, go only by the steps of the plan, and do not deviate.

Overall, it is a very good solution with a lot of features.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Erik Jansson - PeerSpot reviewer
Erik JanssonTechnology Manager at Klinic Community Health
Real User

Clustering would be nice, but it does support VRAP for redundancy making core router upgrades simpler with no downtime. Stick the stable release in most cases there is little or no reason to move to the most recent version for core functions, so read the release notes and decide if the fixes or features in the release are truly needed in your environment. We found stability to be excellent with routers and radios up for years at a time. Like any product, if you are pushing the limits particularly on a new feature there will always be some issues even with the big guys! On the flip side bug, fixes can be quick compared to others.

reviewer997284 - PeerSpot reviewer
Network Engineer at a maritime company with 201-500 employees
Real User
Good queuing functionality, good technical support and very good stability
Pros and Cons
  • "The radius and wireless features are the most valuable aspects of the solution."
  • "The queuing functionality needs improvement. The initial setup could be simplified."

What is most valuable?

The radius and wireless features are the most valuable aspects of the solution.

What needs improvement?

The queuing functionality needs improvement. The initial setup could be simplified.

For how long have I used the solution?

I've been using the solution for 10-15 years.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

How are customer service and technical support?

We've used technical support a few times and have always found them to be quite good.

Which solution did I use previously and why did I switch?

We have previously used Cisco and HP solutions.

How was the initial setup?

If you are not familiar with the solution, the initial setup can be a bit complex. It's quite different from other solutions. Deployment times vary, but it should only take a few hours.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is okay. It's not too expensive.

What other advice do I have?

I'd rate the solution nine out of ten. If they made it a bit easier for new users to implement, I would rate it higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

The big thing with using MikroTik is that their paradigm is very different from other solutions, so you really have to know what you want to do. Very flexible, but you have to look at things a bit differently.

Buyer's Guide
MikroTik Routers and Switches
April 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
CAD Engineer at Pro av
Reseller
Top 5
Reliable product with good scalability
Pros and Cons
  • "The product is very reliable."
  • "The product's setup process could be easier."

What is our primary use case?

We use MikroTik Routers and Switches for Wi-Fi distribution and connecting the network to all our IoT devices.

What is most valuable?

The product is very reliable.

What needs improvement?

The product's setup process could be easier. Additionally, its interface needs to be modern, similar to Grandstream.

For how long have I used the solution?

We have been using MikroTik Routers and Switches for more than five years.

What do I think about the stability of the solution?

The product has good 100% stability.

What do I think about the scalability of the solution?

We have 20 customers for MikroTik Routers and Switches. It has good scalability. It provides more than enough internet access.

Which solution did I use previously and why did I switch?

Recently, we started using Grandstream.

How was the initial setup?

The initial setup is complicated. It takes half an hour to complete.

What about the implementation team?

I take help from an IT executive whenever I encounter any implementation issues.

What other advice do I have?

MikroTik Routers and Switches is a very stable equipment. I rate it a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1026921 - PeerSpot reviewer
ICT Manager/Systems Administrator at a university with 201-500 employees
Real User
Great performance, competitive pricing, and very stable
Pros and Cons
  • "We've enjoyed the fact that it has very good performance."
  • "The solution needs to offer better documentation."

What is our primary use case?

We primarily use the product for load balancing and as a gateway.

What is most valuable?

The stability of the solution is excellent.

We've enjoyed the fact that it has very good performance.

The scalability potential is very good.

The solution is very easy to install and the implementation doesn't take too long.

The pricing is very competitive.

What needs improvement?

The solution needs to offer better documentation. That is what is lacking right now.

The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.

For how long have I used the solution?

I've used this solution for a couple of years at this point.

What do I think about the stability of the solution?

The solution is very stable and we've found the performance to be excellent. There are no bugs or glitches and it doesn't seem to crash or freeze. The reliability is excellent overall.

What do I think about the scalability of the solution?

The scalability capabilities have been very good. If a company needs to expand it, it can do so with relative ease.

We have about 1,300 users on the solution right now.

How are customer service and technical support?

I've never been in touch with technical support just yet. I've never had a reason to reach out. Therefore, I cannot comment on how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I've also used Cisco, Aruba, and HPE, for example. 

How was the initial setup?

The initial setup is not difficult or complex. It's straightforward and very easy to implement. The deployment process is very fast as well. It only really takes a couple of minutes and you are ready to go. 

We are a team of four, and we can handle any deployment or maintenance tasks quite easily.

What about the implementation team?

I handled the implementation myself, in-house. I did not need the assistance of an integrator or consultant when I deployed it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is excellent. It's very reasonable and much less than, for example, Cisco.

Typically, on the initial package, you do need a license.

What other advice do I have?

I'd rate the solution, on a scale from one to ten, at a seven. For the most part, we've been pleased with its capabilities.

I'd recommend the solution, especially from a pricing point of view. If Cisco is out of a company's budget, it's definitely an option.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1042011 - PeerSpot reviewer
NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees
Real User
Good load balancing capabilities and features for the cost point
Pros and Cons
  • "The most valuable feature is controlling the bandwidth."
  • "The user interface allows you to do a lot of things, but it is not user-friendly."

What is our primary use case?

We use this solution for normal routing, as well as load balancing for internet traffic. I have a dual internet load balancing setup.

This is an on-premises solution.

How has it helped my organization?

The improvement is that we can have two different internet service providers offering 2Mbps each, and you can combine the bandwidth to make it 4Mbps. You can also achieve multiple failovers.

What is most valuable?

The most valuable feature is controlling the bandwidth. This is helpful because the users' bandwidth requirements keep changing, and we have three connections to handle the data.

The wireless switches are good.

What needs improvement?

Configuring load balancing requires a very ground-level configuration that is not easy for normal users.

The user interface allows you to do a lot of things, but it is not user-friendly. 

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This solution is quite stable.

What do I think about the scalability of the solution?

Right now, I am not using it for VPN.

How are customer service and technical support?

I have not contacted technical support for this solution. If there is a problem then I try to find solutions for the problem online.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

When I first starting working with this solution I found the initial setup to be complex, but now I think that it's easy. It takes approximately ten minutes to deploy, although if you want to set up more advanced features like load balancing then it might take thirty minutes.

One person is suitable for both deployment and maintenance.

What about the implementation team?

I performed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

This product is a one-time purchase.

What other advice do I have?

This is a great product that gives you a lot of good features at that price.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technology Manager at Klinic Community Health
Real User
A low cost solution that is easy to manage using both GUI and CLI
Pros and Cons
  • "The most valuable feature is that you can do anything on all platforms."
  • "Wireless throughput has not kept up with the competition."

What is our primary use case?

Our primary use case for this solution is to provide wireless internet service.

How has it helped my organization?

This solution provides our service at a low cost with excellent quality.

What is most valuable?

The most valuable feature is that you can do anything on all platforms.

The GUI is also good, and the CLI is excellent.

What needs improvement?

Wireless throughput has not kept up with the competition.

For how long have I used the solution?

Eight years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

I used them for wireless for a while, but there were some initial hardware bumps at that time, and I eventually moved in a different direction.

See all 3 comments
IT Manager at a educational organization with 51-200 employees
Real User
Top 20
Suitable for small businesses, but not for large enterprises
Pros and Cons
  • "The MikroTik Hotspot is great."
  • "The CPU load is too high. This causes the Internet to lag."

What is our primary use case?

We use MikroTik Routers and Switches as a router and firewall. We also use it to manage our Hotspot users. 

What is most valuable?

The MikroTik Hotspot is great. My company uses the Captive Portal as a staff login to access the internet and the company portal. Via the Hotspot, my company connects to the API.  

What needs improvement?

The overall performance could be improved. The CPU load is too high. This causes the Internet to lag. 

MikroTik should be open source.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for roughly four to five years.

What do I think about the scalability of the solution?

The MikroTik operating system is not open source. The API is limited. 

How are customer service and technical support?

Sometimes we consult with the online community, but it's quite limited in Indonesia — there are not many MikroTik users here. 

How was the initial setup?

The initial setup was complex, but not too difficult in the end.

What other advice do I have?

Compared to Cisco, I don't think MikroTik is very good. MikroTik is good for start-ups and small businesses with small budgets. If you have a big budget, I would recommend using 
UniFi, or Cisco.

Overall, on a scale from one to ten, I would give MikroTic a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1414179 - PeerSpot reviewer
B2B Product Management at a comms service provider with 201-500 employees
Real User
Scalable with good pricing and excellent reliability
Pros and Cons
  • "The solution is stable."
  • "Better security is always better. If they can continue to improve in this area, that would be ideal."

What is our primary use case?

We primarily use the solution for the internet.

What is most valuable?

We are a mid-sized provider and we are acquiring smaller providers. MikroTik is a brand that is used across these ISPs and we have the experience with the product within our company. There's a familiarity with the solution we appreciate. The reason that we decided to keep this brand is that it's reliable. It offers good IT Station reports. 

The solution is stable. 

The product has proven to be scalable.

The pricing is good. There's a good ratio of pricing to performance, which is why we use that product.

What needs improvement?

Better security is always better. If they can continue to improve in this area, that would be ideal.

For how long have I used the solution?

We've been using the solution for a couple of years at this point. 

What do I think about the stability of the solution?

The solution has proven to be very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is consistently very good.

What do I think about the scalability of the solution?

The scalability has been excellent. If a company needs to expand it out, it's not a problem. They can do so. 

A lot of our work is B2B with mid-sized clients that might have dozens of users. 

How are customer service and technical support?

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. I don't have the direct experience to be able to comment. 

Which solution did I use previously and why did I switch?

We also have experience using Cisco (for more demanding installations) and Huawei. Our company tends to use Huawei in B2C situations. 

How was the initial setup?

It's my understanding that the installation process is quite straightforward. It's not too complex or difficult. 

We have administrators and technicians that can handle deployments. We are doing remote installations. We have one technician usually on-premise. They physically connect the device and another technician remotely configures the device. We have some configuration templates. It's quite easy and quick for our team to deploy everything.

What about the implementation team?

We can handle the deployment for customers.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not too expensive. 

I don't handle licensing costs. I'm not sure how payments are set up and whether a company would have to pay monthly or yearly.

What other advice do I have?

I'm not an IT guy. I'm a business product manager. I'm more of a product or marketing guy. Therefore, I'm not overly technical. 

We're service providers for a variety of organizations. 

I'd rate the solution at an eight out of ten. We're pretty happy with the product.

I would recommend the solution to other organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: April 2025
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