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Owner at It logic
Real User
Top 20
Scalable, easy to use, but no local support in India
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "There needs to be better support for this solution in India. We have no local support."

What is our primary use case?

We use this solution for high-speed wireless connections.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

I have found this solution to be stable.

Buyer's Guide
MikroTik Routers and Switches
May 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

How are customer service and support?

There needs to be better support for this solution in India. We have no local support.

Which solution did I use previously and why did I switch?

I have previously used Cisco Cloud Service Routers, such as the L2 and L3.

How was the initial setup?

The installation is very easy.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is a one-time license fee for the use of this solution and it is less expensive than Cisco products.

What other advice do I have?

I recommend this solution to others.

I rate MikroTik Routers and Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Administrator at Calm blue ambassador - abcallcenter
Real User
Easy to deploy and offers good technical support but troubleshooting can be difficult
Pros and Cons
  • "The stability is good."
  • "Troubleshooting can be complex."

What is our primary use case?

We are primarily using the solution as both a router, and we are using this for a wireless access point. And, we use the VPN, which is really helpful too. 

We also use it to connect to other branches that we have, and other organizations that we have to be connected to for our company.

What is most valuable?

The initial setup isn't too hard. The deployment is quite easy and rather quick as well. 

The stability is good.

Technical support is excellent.

What needs improvement?

Troubleshooting can be complex.

Sometimes, we see some problems specifically around the upgrading of the software and framework. It's not the upgrading that's hard. It's the fact that there isn't enough space. Typically, if we find we have a lack of space we must upgrade and the issue goes away.

Scaling can be an issue.

What do I think about the stability of the solution?

The stability is quite good. It's the kind of solution I recommend to other people to use as we don't really have any issues with it and find it to be reliable. 

What do I think about the scalability of the solution?

The product could be a little bit more scalable. The sizing and scaling depend on the device that you are going to buy. I'm going to say this is scalable, however, you do need to plan ahead. 

We have about 200 people using the solution currently.

At this point, we do not have plans to increase usage. If we do change, the biggest change will be to migrate from on-premises to the cloud. 

How are customer service and technical support?

Technical support is phenomenal. They are extremely helpful and responsive. We are quite satisfied with the level of support we are able to receive. 

How was the initial setup?

The initial setup isn't too difficult, however, the troubleshooting process can be a bit difficult. 

The deployment process is easy and it doesn't take too long.

What about the implementation team?

We initiated the assistance of a consultant and they proved to be quite helpful. 

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee on a yearly basis.

What other advice do I have?

We're just a customer and an end-user.

We use multiple deployment models, including cloud and on-premises. 

I'd rate the solution at a seven out of ten. We're mostly happy with the product, however, there are areas of improvement that need to be addressed. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
May 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1026921 - PeerSpot reviewer
ICT Manager/Systems Administrator at a university with 201-500 employees
Real User
Great performance, competitive pricing, and very stable
Pros and Cons
  • "We've enjoyed the fact that it has very good performance."
  • "The solution needs to offer better documentation."

What is our primary use case?

We primarily use the product for load balancing and as a gateway.

What is most valuable?

The stability of the solution is excellent.

We've enjoyed the fact that it has very good performance.

The scalability potential is very good.

The solution is very easy to install and the implementation doesn't take too long.

The pricing is very competitive.

What needs improvement?

The solution needs to offer better documentation. That is what is lacking right now.

The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.

For how long have I used the solution?

I've used this solution for a couple of years at this point.

What do I think about the stability of the solution?

The solution is very stable and we've found the performance to be excellent. There are no bugs or glitches and it doesn't seem to crash or freeze. The reliability is excellent overall.

What do I think about the scalability of the solution?

The scalability capabilities have been very good. If a company needs to expand it, it can do so with relative ease.

We have about 1,300 users on the solution right now.

How are customer service and technical support?

I've never been in touch with technical support just yet. I've never had a reason to reach out. Therefore, I cannot comment on how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I've also used Cisco, Aruba, and HPE, for example. 

How was the initial setup?

The initial setup is not difficult or complex. It's straightforward and very easy to implement. The deployment process is very fast as well. It only really takes a couple of minutes and you are ready to go. 

We are a team of four, and we can handle any deployment or maintenance tasks quite easily.

What about the implementation team?

I handled the implementation myself, in-house. I did not need the assistance of an integrator or consultant when I deployed it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is excellent. It's very reasonable and much less than, for example, Cisco.

Typically, on the initial package, you do need a license.

What other advice do I have?

I'd rate the solution, on a scale from one to ten, at a seven. For the most part, we've been pleased with its capabilities.

I'd recommend the solution, especially from a pricing point of view. If Cisco is out of a company's budget, it's definitely an option.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO & Founder at Dextro Solutions LLP
Reseller
Powerful with good speed, reliability, and price
Pros and Cons
  • "They have amazing speed and reliability, and they also provide value for money. They are pretty powerful."
  • "They can improve the way the user interface is laid out. Their user interface is slightly geeky. There is more than one way to do the same thing in the user interface, and they need to work on that."

What is our primary use case?

I am not using them personally. I've installed these in high-end residences and a few offices. 

What is most valuable?

They have amazing speed and reliability, and they also provide value for money. They are pretty powerful.

What needs improvement?

They can improve the way the user interface is laid out. Their user interface is slightly geeky. There is more than one way to do the same thing in the user interface, and they need to work on that. 

They should also provide official training and webinars to help us understand all of its capabilities and to be able to set it up easily.

It would be good if it comes with included tech support.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

They have good reliability.

How are customer service and technical support?

I don't need them because I can get someone to install these for me. 

How was the initial setup?

Its initial setup is not very clear. There are multiple ways to do the same thing. 

What's my experience with pricing, setup cost, and licensing?

They are very cheap and not at all expensive.

What other advice do I have?

I would recommend this solution. My experience has been awesome. They have good reliability and speed. 

I would advise others to go for it, but I would recommend either going through quite a lot of training before using this or having an expert who knows everything about it. You require eight-hour training to fully understand the capabilities of this solution.

I would rate MikroTik Routers and Switches a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Orlando Silva - PeerSpot reviewer
CEO at Truenet
Reseller
Cost-effective, resilient, and the technical support is good
Pros and Cons
  • "This equipment is resilient and available at a good price."
  • "The Soft-GRE support needs to be improved."

What is our primary use case?

We have a website with online shopping, and the MikroTik products are part of our network infrastructure. We also resell these products, and our customers buy them for both wired routing and wireless access points.

What is most valuable?

This equipment is resilient and available at a good price.

The operating system on the router, RouterOS, is open-source.

What needs improvement?

The Soft-GRE support needs to be improved.

To use this product, people must have some network knowledge and a little bit of training on the MikroTik devices.

The payment conditions from the manufacture need to be improved. Nobody wants to pay immediately, especially for large companies like ISPs and big corporations.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for 12 years.

What do I think about the stability of the solution?

In the past, we had heard complaints about stability. At this time, they are very stable.

How are customer service and technical support?

As we are a master distributor, we have direct access to the MikroTik support team.

The technical support team is good, and we haven't had any issues with them.

How was the initial setup?

This is not an easy product to install. You must have a little bit of training. For example, the IT people need to have a technician course.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. We have approximately 35 people on our team.

What's my experience with pricing, setup cost, and licensing?

The price of these products is good, which is one of the things that we like the best. When you buy a license, it is for life and you don't need to buy another one every year.

What other advice do I have?

Overall, this is a good product but everything can improve a little bit. The product is not perfect.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Chief Solutions Architect at Tech2go Strategic IT Solutions
Real User
A cheaper solution that delivers the same performance and capabilities as the top brands
Pros and Cons
  • "They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing WiFi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software. They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities."
  • "They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc."

What is our primary use case?

We manage wide area networks for our clients nationwide. We run a data center and provide internet services. We use MikroTik for our network operation centers. We also manage WiFi for hospitalities and a lot of multi-dwelling units. 

We have experience in deploying MikroTik, NETGEAR, and HP products.

What is most valuable?

They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing WiFi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software.  

They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities.

What needs improvement?

They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc.

For how long have I used the solution?

I have been using this solution for about eight years. 

How was the initial setup?

You need to learn how to use the software and run MikroTik Router OS or Switch OS. You have to be familiar with all these. If you're a network person, it's very easy for you to set it up. It is pretty much similar to setting up HPE, Juniper, Cisco, or NETGEAR. It's not for novice users. There's a learning curve.

Our team has to get trained and certified in MikroTik.

What's my experience with pricing, setup cost, and licensing?

MikroTik is very cost-effective and quite good for the price. It performs very well.

For one of our customers, the existing setup comprises Cisco Catalyst switches, and it is about 10 to 15 years old. We're looking into upgrading in a cost-effective way to get the performance and yet still be at par with the quality and expectations that customers have from Cisco.

Price-wise, Cisco is really expensive, and customers are expecting something different than Cisco so that they can save on IT costs. They don't have the same budget that they had before when they installed Cisco products. That's why they're looking for a solution that can provide performance and features without too much money or investment. We're looking at some alternative brands, such as NETGEAR and MikroTik, to support our proposal.

What other advice do I have?

I would rate this solution a nine out of ten for the reliability and the performance that you get out of it. I wouldn't rate it a ten because of the warranty limitation. 

There is also a learning curve to be able to successfully manage it, but once you do that, it's going to work wonders. It's also not that expensive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1405380 - PeerSpot reviewer
Information Technology Manager at a logistics company with 51-200 employees
Real User
It seems to run on its own without maintenance but is old, slow, and will elsewhere for replacement.
Pros and Cons
  • "We have not had any downtime with it. It has been a solid performer that way."
  • "It is slow, old and unfriendly."

What is our primary use case?

MikroTik is our main router for incoming and outgoing traffic throughout the system architecture.  

What is most valuable?

I really have not found anything valuable or special about MikroTik routers. I have not used them a lot and have not done enough with the product to know if it is good or bad in certain areas that I can put my finger on.  

In general, I know that it is functioning and we have not had any breaches or any kind of attacks through our firewall. We have not had any downtime with it. It has been a solid performer that way.  

What needs improvement?

My first impressions of the MikroTik router I have are that it is old and slow. I would like to see a higher throughput in the switch. The throughput speeds are killing us. Our VPN speeds are not up to par. MikroTik may make some routers and switches that do have higher throughput, but the models that we are using are not in that group of products.  

The security itself is lacking. For instance, most later model routers have web filtering so we can filter out websites and types. I would like to just be able to go in and say that I want to block out porn sites, or I want to block out hate speech — whatever the case may be. I would like to do that and get it done in an expeditious manner and have it work as expected. There is nothing like that type of simplicity and functionality in this router.  

So, the two main things that I look for in a router — speed and filtering by classification — are two things that I did not see. It is working, so I kind of leave it alone for right now because I do not really have the time to figure out what is making it work at all.  

I do know that the interface is very archaic-looking. It does not seem like the ease-of-use was a major concern in the development of the product. It is not very good in the area of user-friendly.  

Another problem that I do not like about the MikroTik routers is that I have to use a specific program called Winbox to access it and configure it. I should not be limited to accessing the configuration using just one tool.  

For how long have I used the solution?

I have actually been able to use and access it for maybe three weeks now. It has been at the company for several years.  

What do I think about the stability of the solution?

One thing I can say for the product is that it has been stable. There has not even been downtime. I checked the uptime on it and it has been up almost a year without having to reset or do anything of that nature for maintenance. So by whatever magic, it is stable.  

What do I think about the scalability of the solution?

I would say that these products do not have much potential for scalability. They are limited to what is in the hardware now without doing a firmware update. But one thing is for certain, any firmware update is not going to change our throughput speed. The actual hardware itself is limiting us.  

We have approximately 52 employees passively using these products.  

How are customer service and technical support?

With a year of uptime, we obviously have not had to use the tech support at all. On the day when the thing falls apart and I do not know a thing about it, that is when I will find out how good the support is as well.  

How was the initial setup?

Because the product has been here for several years, I was not involved in the installation. I assume it was not much different than other routers and switches.  

What's my experience with pricing, setup cost, and licensing?

There are not any external or hidden costs. The company bought the products and put them in. They are not paying for any kind of maintenance or anything of that nature at this point.  

What other advice do I have?

My main advice to people considering this solution based on my experience is that I would suggest looking for other robust solutions. I know they are out there because I have used them.  

On a scale from one to ten where one is the worst and ten is the best. I would rate MikroTik routers and switches as a six-out-of-ten. It seems to be working by its own devices but there is just too much old, slow, and unfriendly about them.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bambang Andjar  Prasetyono - PeerSpot reviewer
Head Corporate Service at a tech services company with 201-500 employees
Real User
Top 10
A simple and reliable solution that helps to manage connections
Pros and Cons
  • "The tool is simple and reliable. The most valuable function for us is filtering. We can manage which connections users can and cannot make. This is important as our office has about 2,200 employees using the Internet. It provides benefits because it's available and simple. Our IT staff is familiar with it, making it easy to operate and manage."
  • "The tool needs to add more tutorials and documentation for new functions."

What is our primary use case?

We use the tool for internal Wi-Fi and to manage our Internet connection from the provider.

What is most valuable?

The tool is simple and reliable. The most valuable function for us is filtering. We can manage which connections users can and cannot make. This is important as our office has about 2,200 employees using the Internet. It provides benefits because it's available and simple. Our IT staff is familiar with it, making it easy to operate and manage.

What needs improvement?

The tool needs to add more tutorials and documentation for new functions. 

For how long have I used the solution?

I have been using the product for 16 years. 

What do I think about the stability of the solution?

I rate MikroTik Routers and Switches' stability as nine out of ten. 

How are customer service and support?

We support ourselves through YouTube. 

How was the initial setup?

MikroTik Routers and Switches' have simple deployment. 

What about the implementation team?

We did the deployment ourselves. 

What's my experience with pricing, setup cost, and licensing?

MikroTik Routers and Switches' pricing is reasonable. 

What other advice do I have?

I rate MikroTik Routers and Switches a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.