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Shareholder, Angel funder and coach at LucidView
Real User
Top 20
Useful for traffic shaping, firewalling, and categorization of internet access
Pros and Cons
  • "The tool's most valuable features are flexibility and configuration. It can be used in large setups."
  • "The solution is a complicated device."

What is our primary use case?

We use the product as a cybersecurity device. We use MikroTik Routers and Switches for a large client to provide them with services such as traffic shaping, firewalling, and categorization of internet access. This enables us to implement measures like blocking unwanted access

What is most valuable?

The tool's most valuable features are flexibility and configuration. It can be used in large setups. 

What needs improvement?

The solution is a complicated device. 

For how long have I used the solution?

I have been using the product for 15 years. 

Buyer's Guide
MikroTik Routers and Switches
May 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

MikroTik Routers and Switches is flexible and works well for small networks with a few users or large-scale setups with up to half a million users. Its adaptability allows it to handle different complexities in network configurations. I rate its scalability an eight out of ten. 

How are customer service and support?

The tool's technical support is limited, requiring users to handle most issues themselves. It comes with a learning curve for the technical team.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the product's deployment a three out of ten. It can be completed in five minutes. I have a range of setups, from relatively small to enterprise-level ones. 

What's my experience with pricing, setup cost, and licensing?

The product is cheap compared to Cisco. 

What other advice do I have?

The solution is relatively cheap and scales well. However, products like ours come in to assist in expanding the capabilities, such as reporting and cybersecurity features like traffic shaping. These additional functionalities don't come naturally with the basic setup. The tool's logical management can be problematic, especially for enterprise networks, and that's where add-on products become necessary. I rate the overall solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
General Manager at Qhawariy
Real User
Good bandwidth, suitable for any location
Pros and Cons
  • "These routers and switches are very stable."
  • "This product could offer better integration with VPNs."

What is our primary use case?

We are a solution provider and we focus on integrating and monitoring critical infrastructure. We offer many products to our clients for Wi-Fi, switching, cabling, and monitoring. We also offer sensors and other devices in our portfolio. 

We implement MikroTik Routers and Switches for clients with remote offices.

How has it helped my organization?

Our clients in Bolivia have very basic security, so the firewall features provided by our solutions are helpful.

What is most valuable?

This product is very good in terms of bandwidth administration.

What needs improvement?

This product could offer better integration with VPNs. We have a SOC for network monitoring and all of our clients are connected to it. Through the SOC, we integrate our clients with our VPN.

The switching capabilities could be improved. These devices have a lot of potential but need to improve first.

For how long have I used the solution?

We have been working with MikroTik Routers and Switches for approximately three years.

What do I think about the stability of the solution?

These routers and switches are very stable.

What do I think about the scalability of the solution?

Scalability-wise, these products are good.

We use MikroTik products for small locations. We sometimes only put one or two devices in a location, depending on the industry and the bandwidth requirements.

We have between 60 and 65 devices installed with four clients.

Which solution did I use previously and why did I switch?

We work with products from several vendors including Check Point, Extreme Networks, and occasionally Cisco.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
May 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Telecommunications Engineer at Universidad
Real User
Routers and switches that are easy to configure with applications, but it could be more stable and scalable
Pros and Cons
  • "I think they have very strong routers because they have multiple processors. I like its easy configuration with applications. For example, configuration with Linux, Iptables, and routing protocols."
  • "Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable."

What is our primary use case?

I configure and implement WiFi internet and wide area networks using MikroTik Routers and Switches. I also use it for connectivity with end-users and for implementing a firewall and routing protocols.

How has it helped my organization?

The switches Mikrotik have a good optimization with MSTP, they can interconnect with other brands equipment such as switches Huawei and Cisco. They can easily configure with the app Winbox, creating bridges, and attached ports to differents bridges, working like a differents virtuals switchs. Electing the spanning tree protocol mode into the bridge configuration such as STP,  RSTP and MSTP.

What is most valuable?

I think they have very strong routers because they have multiple processors. I like its easy configuration with applications. For example, configuration with Linux, Iptables, and routing protocols.

What needs improvement?

Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable.

For how long have I used the solution?

I have used MikroTik Routers and Switches within the past 12 months. I have vast experience with this solution. I have implemented it in other enterprises and also worked with my partners that have enterprises.

What do I think about the stability of the solution?

The stability of their switches is very poor. It doesn't have a good score with Spanning Tree Protocol, and it's very difficult to implement.

What do I think about the scalability of the solution?

Scalability is very hard to implement because when I connect through the links, the network doesn't go back.

How are customer service and support?

Technical support could be better. MikroTik Routers and Switches don't have technical support in the cloud.

Which solution did I use previously and why did I switch?

We use MikroTik Routers, but for switches, we use Cisco or Huawei. Clients prefer Cisco, Huawei, and McAfee, depending on their budget. MikroTik's equipment is very cheap.

How was the initial setup?

It's easy to implement, but it's very hard to fix it when we have trouble. Depending on the project, it usually takes four days to implement this solution.

What about the implementation team?

I implemented this solution in universities, banks, and commercial centers. We have two or three people in charge of deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

MikroTik's equipment is very cheap compared to Cisco and Huawei.

What other advice do I have?

The routers are very good, and they are very cheap. We can buy a lot of these routers for backup.

On a scale from one to ten, I would give MikroTik Routers and Switches a six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Technician at Telone Zimbabwe (Pvt) Ltd
Reseller
Has good routing features and is easy to install
Pros and Cons
  • "I like the routing features."
  • "If the client wants bigger capacity, there may be some issues. That is, there may be issues with scalability."

What is most valuable?

I like the routing features.

What needs improvement?

If the client wants bigger capacity, there may be some issues. That is, there may be issues with scalability.

There's a general complaint of slowness, but it could be a bandwidth issue.

I would like to see the addition of Wi-Fi features in the next release.

For how long have I used the solution?

I've been using it for about a year.

It's deployed both on the cloud and on-premises.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They have really good customer service and technical support. On a scale from one to ten, I would rate them at ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In comparison to other solutions, MikroTik is easy to install. It's a small unit as compared to that of Cisco. Also, the Cisco router is complex.

How was the initial setup?

The initial setup is quite easy, and it took two days to deploy it.

What's my experience with pricing, setup cost, and licensing?

It's reasonably priced. It's not the most cheap solution, but also, it's not the most expensive one.

What other advice do I have?

I would highly recommend MikroTik Routers and Switches and would rate it at ten on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1126884 - PeerSpot reviewer
Principal Consultant at a tech services company with 51-200 employees
Real User
They're cost effective and provide you with an extensive feature set
Pros and Cons
  • "The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes."
  • "As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes."

What is our primary use case?

We primarily use MikroTik routers and switches for LTE solutions. It's 3G, 4G, and gravitating to 5G solutions and we do a lot of data center type of solutions with the heavy-duty cloud core routers. We also do premises type of solutions with a lot of their switches. 

As far as which version we're using, the products are fairly standardized—what changes is the version of the operating system. We try and use the latest long-term versions of the operating system, but we use a wide variety of their products. 

This solution is deployed on-prem. We use the whole rack of MikroTik switches and routers. 

What is most valuable?

The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes. 

What needs improvement?

As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes.

For how long have I used the solution?

We've been using MikroTik switches and routers since 2014, so it's going to be the eighth year now. 

What do I think about the stability of the solution?

I have been using these routers and switches for eight years and they have proved rather stable. 

What do I think about the scalability of the solution?

I think the solutions scale to multiple millions of packets per second products and that they scale right into the data center core. I know that there's still significant apprehension from a lot of large companies concerning their products, but I think that MikroTik has proved to be an extremely good tool for what we are trying to do. 

It runs our infrastructure and we provide services to clients, so we have several hundred nodes out in the field who are managed services providers. There are quite a few people that take advantage of the infrastructure that we provide. 

How are customer service and support?

I haven't actually contacted technical support directly. We have a very knowledgeable partner that provides us Tier 4 consultancy in the UK. We've been working with him for many years, and so that's where we get all our technical support from. 

Which solution did I use previously and why did I switch?

We gave up on Cisco and Cisco's competitor seven years ago, and we've been using MikroTik ever since. 

How was the initial setup?

The installation process is extremely simple. I did it all by myself, but I'm a telecoms engineer, so I have a skill set in that area. 

We have a small technical team of five engineers. It's not a heavyweight job. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

There is a lifetime subscription already embedded when you buy the product. 

What other advice do I have?

I rate MikroTik routers and switches a nine out of ten, and I would recommend them to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1704000 - PeerSpot reviewer
Head of Information technologies systems department at a manufacturing company with 51-200 employees
Real User
Stable, simple installation, and scalable
Pros and Cons
  • "MikroTik Routers and Switches are stable"
  • "MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure."

What is our primary use case?

We use MikroTik Routers and Switches for our CCTV, Voice IP, and .NET in our new stores.

What needs improvement?

MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for approximately three years.

What do I think about the stability of the solution?

MikroTik Routers and Switches are stable.

What do I think about the scalability of the solution?

We have not had any problem with the scalability of this solution.

How are customer service and support?

We did not have any issues with the technical support.

How was the initial setup?

The installation of MikroTik Routers and Switches is straightforward. It takes less time than other solutions, such as Cisco.

What other advice do I have?

I would recommend this solution to others.

I rate MikroTik Routers and Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1414179 - PeerSpot reviewer
B2B Product Management at a comms service provider with 201-500 employees
Real User
Scalable with good pricing and excellent reliability
Pros and Cons
  • "The solution is stable."
  • "Better security is always better. If they can continue to improve in this area, that would be ideal."

What is our primary use case?

We primarily use the solution for the internet.

What is most valuable?

We are a mid-sized provider and we are acquiring smaller providers. MikroTik is a brand that is used across these ISPs and we have the experience with the product within our company. There's a familiarity with the solution we appreciate. The reason that we decided to keep this brand is that it's reliable. It offers good IT Station reports. 

The solution is stable. 

The product has proven to be scalable.

The pricing is good. There's a good ratio of pricing to performance, which is why we use that product.

What needs improvement?

Better security is always better. If they can continue to improve in this area, that would be ideal.

For how long have I used the solution?

We've been using the solution for a couple of years at this point. 

What do I think about the stability of the solution?

The solution has proven to be very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is consistently very good.

What do I think about the scalability of the solution?

The scalability has been excellent. If a company needs to expand it out, it's not a problem. They can do so. 

A lot of our work is B2B with mid-sized clients that might have dozens of users. 

How are customer service and technical support?

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. I don't have the direct experience to be able to comment. 

Which solution did I use previously and why did I switch?

We also have experience using Cisco (for more demanding installations) and Huawei. Our company tends to use Huawei in B2C situations. 

How was the initial setup?

It's my understanding that the installation process is quite straightforward. It's not too complex or difficult. 

We have administrators and technicians that can handle deployments. We are doing remote installations. We have one technician usually on-premise. They physically connect the device and another technician remotely configures the device. We have some configuration templates. It's quite easy and quick for our team to deploy everything.

What about the implementation team?

We can handle the deployment for customers.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not too expensive. 

I don't handle licensing costs. I'm not sure how payments are set up and whether a company would have to pay monthly or yearly.

What other advice do I have?

I'm not an IT guy. I'm a business product manager. I'm more of a product or marketing guy. Therefore, I'm not overly technical. 

We're service providers for a variety of organizations. 

I'd rate the solution at an eight out of ten. We're pretty happy with the product.

I would recommend the solution to other organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1457472 - PeerSpot reviewer
Firewall Engineer at a marketing services firm with 1-10 employees
MSP
Useful hotspot capabilities, reliable, and many use cases
Pros and Cons
  • "I have found one of the most valuable features to be the hotspot network."
  • "They need to create a license for IBS. I have a lot of clients that have spam on their networks."

What is our primary use case?

I mainly use this solution for hotspot networks but also for lots of other things, for example, to connect more than one type of server, merging more than one connection together, firewall, multiple ID cameras, wireless device to connect different sites, and VPNs.

What is most valuable?

I have found one of the most valuable features to be the hotspot network.

What needs improvement?

They need to create a license for IBS. I have a lot of clients that have spam on their networks. We need to purchase a firewall inside of this solution in order to make their networks secure from spam and to protect the blocking of wanted public IDs that are put in it. Additionally, there is an antivirus needed.

In the next release, there could be an improved user interface.

For how long have I used the solution?

I have been using the solution for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable. However, we do sometimes have some issues but they are normally fixed in an update.

What do I think about the scalability of the solution?

We have approximately 10 people using the solution in my organization.

How are customer service and technical support?

I have not used the support. I have always found information on the internet to solve my problems.

How was the initial setup?

The installation can take anywhere from one hour to one day depending on the environment and the skillset of the person installing it.

What about the implementation team?

I have done the implementation of the solution. There are times where I need an additional technician to assist me.

What's my experience with pricing, setup cost, and licensing?

When I compare the price of this solution to competitors it is priced a little high. There is not a license required for this solution.

What other advice do I have?

I would recommend this solution to others for a hotspot network.

I rate MikroTik Routers and Switches eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.