MikroTik Routers and Switches Reviews

We primarily use the product for load balancing and as a gateway.

The stability of the solution is excellent.

We've enjoyed the fact that it has very good performance.

The scalability potential is very good.

The solution is very easy to install and the implementation doesn't take too long.

The pricing is very competitive.

The solution needs to offer better documentation. That is what is lacking right now.

The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.

I've used this solution for a couple of years at this point.

The solution is very stable and we've found the performance to be excellent. There are no bugs or glitches and it doesn't seem to crash or freeze. The reliability is excellent overall.

The scalability capabilities have been very good. If a company needs to expand it, it can do so with relative ease.

We have about 1,300 users on the solution right now.

I've never been in touch with technical support just yet. I've never had a reason to reach out. Therefore, I cannot comment on how helpful or responsive they might be.

I've also used Cisco, Aruba, and HPE, for example. 

The initial setup is not difficult or complex. It's straightforward and very easy to implement. The deployment process is very fast as well. It only really takes a couple of minutes and you are ready to go. 

We are a team of four, and we can handle any deployment or maintenance tasks quite easily.

I handled the implementation myself, in-house. I did not need the assistance of an integrator or consultant when I deployed it. 

The pricing is excellent. It's very reasonable and much less than, for example, Cisco.

Typically, on the initial package, you do need a license.

I'd rate the solution, on a scale from one to ten, at a seven. For the most part, we've been pleased with its capabilities.

I'd recommend the solution, especially from a pricing point of view. If Cisco is out of a company's budget, it's definitely an option.

We primarily use MikroTik routers and switches for LTE solutions. It's 3G, 4G, and gravitating to 5G solutions and we do a lot of data center type of solutions with the heavy-duty cloud core routers. We also do premises type of solutions with a lot of their switches. 

As far as which version we're using, the products are fairly standardized—what changes is the version of the operating system. We try and use the latest long-term versions of the operating system, but we use a wide variety of their products. 

This solution is deployed on-prem. We use the whole rack of MikroTik switches and routers. 

The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes. 

As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes.

We've been using MikroTik switches and routers since 2014, so it's going to be the eighth year now. 

I have been using these routers and switches for eight years and they have proved rather stable. 

I think the solutions scale to multiple millions of packets per second products and that they scale right into the data center core. I know that there's still significant apprehension from a lot of large companies concerning their products, but I think that MikroTik has proved to be an extremely good tool for what we are trying to do. 

It runs our infrastructure and we provide services to clients, so we have several hundred nodes out in the field who are managed services providers. There are quite a few people that take advantage of the infrastructure that we provide. 

I haven't actually contacted technical support directly. We have a very knowledgeable partner that provides us Tier 4 consultancy in the UK. We've been working with him for many years, and so that's where we get all our technical support from. 

We gave up on Cisco and Cisco's competitor seven years ago, and we've been using MikroTik ever since. 

The installation process is extremely simple. I did it all by myself, but I'm a telecoms engineer, so I have a skill set in that area. 

We have a small technical team of five engineers. It's not a heavyweight job. 

We implemented this solution through an in-house team. 

There is a lifetime subscription already embedded when you buy the product. 

I rate MikroTik routers and switches a nine out of ten, and I would recommend them to others. 

We primarily use our MikroTik devices as layer three routers.

The best part about MikroTik Routers is the price.

The biggest thing that needs improvement is the support. There are lots of bugs but you can find workarounds for these. However, without support for professional use, you don't know when it fails and why it fails. You have to troubleshoot on your own.

I have been using MikroTik Routers for two or three years.

The stability is poor because it's dropping packets. As you control it through the GUI, the device is starting to drop packets, so it is not stable.

The scalability is hard for me to judge at this point.

Technical support is bad overall. However, when I contacted them last, the answer to that question was straightforward. It was a little bit confusing because they were talking about CPU queues versus hardware queues, and my English is not perfect, but I did get a straightforward answer after the second email.

If you read the manual and the documentation carefully, and also research the Wiki support sites, the setup can be quite straightforward.

The length of time for deployment depends on the type of scenario and what you want to do.

To have a working solution it can take weeks. You have to test all of the limits because if you don't know your limits then you don't know your product area. For example, can a device be placed when serving a 1G internet? Knowing the limits and testing the limits is a time-consuming activity. It can take one to two weeks depending on what you are testing.

The implementation can be done without the help of a consultant. You can do it on your own.

The technical features in MikroTik are not mentionable because it is a low-cost solution. There is no service, support, or proper training. We are using them because our competitors are using them, and we have to stay competitive.

The only real value of MikroTik is the price and I would not recommend this solution for any other reason. If you can get another device from a bigger company at a similar price then I would do that because the support is going to be better. Proper support is important.

I would rate this solution a five out of ten.

We primarily use the solution for the internet.

We are a mid-sized provider and we are acquiring smaller providers. MikroTik is a brand that is used across these ISPs and we have the experience with the product within our company. There's a familiarity with the solution we appreciate. The reason that we decided to keep this brand is that it's reliable. It offers good IT Station reports. 

The solution is stable. 

The product has proven to be scalable.

The pricing is good. There's a good ratio of pricing to performance, which is why we use that product.

Better security is always better. If they can continue to improve in this area, that would be ideal.

We've been using the solution for a couple of years at this point. 

The solution has proven to be very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is consistently very good.

The scalability has been excellent. If a company needs to expand it out, it's not a problem. They can do so. 

A lot of our work is B2B with mid-sized clients that might have dozens of users. 

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. I don't have the direct experience to be able to comment. 

We also have experience using Cisco (for more demanding installations) and Huawei. Our company tends to use Huawei in B2C situations. 

It's my understanding that the installation process is quite straightforward. It's not too complex or difficult. 

We have administrators and technicians that can handle deployments. We are doing remote installations. We have one technician usually on-premise. They physically connect the device and another technician remotely configures the device. We have some configuration templates. It's quite easy and quick for our team to deploy everything.

We can handle the deployment for customers.

The pricing is very reasonable. It's not too expensive. 

I don't handle licensing costs. I'm not sure how payments are set up and whether a company would have to pay monthly or yearly.

I'm not an IT guy. I'm a business product manager. I'm more of a product or marketing guy. Therefore, I'm not overly technical. 

We're service providers for a variety of organizations. 

I'd rate the solution at an eight out of ten. We're pretty happy with the product.

I would recommend the solution to other organizations.

The radius and wireless features are the most valuable aspects of the solution.

The queuing functionality needs improvement. The initial setup could be simplified.

The stability of the solution is great.

The scalability of the solution is very good.

We've used technical support a few times and have always found them to be quite good.

We have previously used Cisco and HP solutions.

If you are not familiar with the solution, the initial setup can be a bit complex. It's quite different from other solutions. Deployment times vary, but it should only take a few hours.

I handled the implementation myself.

The cost of the solution is okay. It's not too expensive.

I'd rate the solution nine out of ten. If they made it a bit easier for new users to implement, I would rate it higher.

We use this product to route traffic with dynamic routing protocols like BGP. We also use it for filtering traffic and making network translations to provide access to services that are behind it. In this regard, it acts as a firewall.

It hosts a lot of B2B sessions with our internal and external peers.

MikroTik provides us a quick way to give access to internal services from outside of our network, and a way to manage those services.

This solution offers features that make it convenient for debugging.

Traffic classification is a very convenient feature.

The flexible IP firewall and IP network address translation make it very easy to give access to internal services. 

I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over.

The stability can be improved.

We have been using a MikroTik router for seven or eight years.

This solution is not very stable. I would rate stability at seven out of ten.

The scalability is good and we have 50 or 60 users, in addition to perhaps five technical staff who can connect devices and configure them.

Technical support responds very quickly. However, we very often catch bugs that they are not aware of, which is bad. MikroTik should be finding these bugs itself.

We are happy with the communication from technical support, but they should improve with respect to testing and releasing updates.

The initial setup is very straightforward and easy. It will take several hours to set up and have it work properly.

The implementation was done by my team.

There is no licensing fee in addition to the hardware, but we do pay an annual fee for support.

I would recommend this solution for those who don't need a very stable solution. You will not have zero-downtime provided by MikroTik. Also, if you need clustered routers then this solution will not work. However, if you are willing to update several times a month with several minutes of downtime while upgrading and rebooting, then it will be fine.

The biggest lesson that I have learned from using this solution is to write the network plan out before implementing changes. Then, go only by the steps of the plan, and do not deviate.

Overall, it is a very good solution with a lot of features.

I would rate this solution an eight out of ten.

Our primary use case for this solution is to provide wireless internet service.

This solution provides our service at a low cost with excellent quality.

The most valuable feature is that you can do anything on all platforms.

The GUI is also good, and the CLI is excellent.

Wireless throughput has not kept up with the competition.

I have worked more with the MikroTik Routers, as opposed to their switching products.

We use this solution to route traffic in our network. For example, if one group is experiencing a slow connection then we can re-route the traffic. This is possible because we have multiple links on our premises.

The most valuable features are the versatility and ease of use.

We make use of a script that will automatically re-route traffic when connections are slow.

The manageability of the web-based UI needs to be improved. I still prefer to use the Winbox application.

It would be great if they included some next-generation features in the future.

I have been using MikroTik Routers and Switches for about three years.

We had some trouble with the latest patch that was released. There were issues with high CPU usage, so we reverted back to the previous version.

This is a scalable solution. We have between 1,000 and 1,500 users.

We do not rely on technical support from the vendor. We do our own research, test situations in our lab, and solve our own problems.

The installation is straightforward.

Our in-house team deployed our routers.

This product is cheaper than competing products by other vendors.

I was not the person who selected and deployed this solution.

We have not had any issues with our MikroTik routers and I would definitely recommend them.

I would rate this solution a nine out of ten.