What is our primary use case?
We are a software development company and solution provider, and this is one of the products that we implement for our clients.
This is an easy way to give users access to applications. I can share access with other organizations outside of our network.
What is most valuable?
This solution is easy to manage.
The ability to grant access to other organizations is helpful.
It integrates well with a large number of applications.
What needs improvement?
Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click.
I would like to see a secure, on-premises gateway that offers connectivity between the physical servers and the cloud. The capability already exists, but it is not secure enough when the setting is marked private.
For how long have I used the solution?
I have been using Microsoft Azure Active Directory Premium for about a year.
What do I think about the stability of the solution?
In the time that I have been using Microsoft Azure, I haven't had any problem with stability.
What do I think about the scalability of the solution?
This is the right platform if you are looking for scalability. We have more than 100,000 users.
How are customer service and technical support?
We have not needed to use technical support.
We have a couple of contacts in the Microsoft team, so we will reach out to them in case we have any questions.
Which solution did I use previously and why did I switch?
I have recently been working with Okta, and I find that most organizations are moving toward it. With this in mind, I think that Microsoft has to take care, and consider why so many people are switching. The most important reason is the single setup. Once they set up Okta, it's easy for the organization.
How was the initial setup?
I have been working in Microsoft Azure for a long time and I find the initial setup to be easy.
What about the implementation team?
For maintenance, we have a team of 20 administrators and developers.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a monthly basis and the cost depends on the number of users. There are no charges in addition to this.
What other advice do I have?
The suitability of this solution depends on the technology and the environment at the organization. Many companies are still transitioning to the cloud, leaving part or all of their data on-premises. Ultimately, it depends on the data that they have and their preference or requirements for keeping it on-premises. In some cases, people want to move only non-private data to the cloud. All of these things have to be considered before implementing Azure Active Directory.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner