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Senior IT Manager at a pharma/biotech company with 1-10 employees
Real User
Top 10
Dec 3, 2020
Stable, easy to set up, and useful for people who travel a lot
Pros and Cons
  • "It has been stable, and we haven't had any issues since we started to use it."
  • "It has been stable, and we haven't had any issues since we started to use it."
  • "Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications."
  • "Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not."

What is our primary use case?

We use Microsoft Authenticator as well as Microsoft SMS Authenticator. Normally, we enable MFA for all users who have email access and application access. Users can choose which authenticator they want to use. Based on their convenience, they enable Microsoft Authenticator or Microsoft SMS Authenticator. Almost 80% to 90% of users use Microsoft SMS Authenticator. Users who travel a lot choose Microsoft Authenticator. 

We are using the latest version. It is updated by default, and we don't have to update the application. It is also automatically updated on mobile.

What is most valuable?

It has been stable, and we haven't had any issues since we started to use it. 

What needs improvement?

Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications.

For how long have I used the solution?

I have been using this solution for the last two years.

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What do I think about the stability of the solution?

It is stable.

How are customer service and support?

We didn't have any issues or concerns. Therefore, we have never raised a ticket for Microsoft Authenticator.

How was the initial setup?

The initial setup is very easy. You have to enable MFA on the portal for a user, and you have to put the user's phone number. The user can then log in with Azure ID. The user is redirected to the second level of code authenticator and receives an SMS on the mobile. The user needs to enter the OTP.

What's my experience with pricing, setup cost, and licensing?

It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it.

What other advice do I have?

We will keep using Microsoft Authenticator as a secondary solution. We prefer Microsoft SMS Authenticator over Microsoft Authenticator. 

I would recommend this solution to others. I would rate Microsoft Authenticator a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user920982 - PeerSpot reviewer
Head of enterprise systems at Fidelity Bank Plc
Real User
Nov 6, 2020
Easy to deploy and supports conditional access using multifactor authentication
Pros and Cons
  • "The most valuable feature is the ability to set up conditional access, where you can enforce users to connect using multifactor authentication."
  • "The most valuable feature is the ability to set up conditional access, where you can enforce users to connect using multifactor authentication, which means that users who are accessing the applications remotely are authentic."
  • "Technical support could be faster."
  • "Technical support could be faster."

What is our primary use case?

Typically, we have applications deployed within the office network that we need to make accessible to our staff outside of the bank. Some of them are also our clients, but mainly, this is for people working in the region.

So without having to put them behind firewalls, what we opted to do is publish them to the proxy. This means that they can then come in via a secure port and begin to access the resources as if they were internally and securely within the network.

What is most valuable?

The most valuable feature is the ability to set up conditional access, where you can enforce users to connect using multifactor authentication. This is one of the things that we are using it for. It means that users who are accessing the applications remotely are authentic.

What needs improvement?

Technical support could be faster.

For how long have I used the solution?

I have been using this product for three years.

What do I think about the stability of the solution?

This solution is stable and we plan to increase our usage.

What do I think about the scalability of the solution?

It is a scalable product. It can be deployed in a highly available manner, where you have to have two or three connectors. We have approximately 7,000 users.

How are customer service and technical support?

We are satisfied with the technical support from Microsoft, although it could be faster.

Which solution did I use previously and why did I switch?

This product is part of our enterprise license and we did not previously use a different one.

How was the initial setup?

This is a cloud service, so the initial setup is straightforward. It is not complex.

For each request, it does not take very long.

What about the implementation team?

We deployed this product ourselves.

No staff is required for maintenance.

What's my experience with pricing, setup cost, and licensing?

This product is sold as part of the enterprise package and our licensing fees are paid on a yearly basis. You can get it as an add-on and it's not expensive.

Which other solutions did I evaluate?

I have not evaluated other solutions, which makes it difficult to tell what additional features I would like to see in the future. It is sufficient and adequate for our current use case.

What other advice do I have?

In our current use case, there is nothing that is lacking. This is definitely a product that I can recommend for other users.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Vice President of Technology at Ecuity Edge
Reseller
Sep 22, 2020
User authentication that is reliable and scales well
Pros and Cons
  • "The most valuable feature is the ease of scalability."
  • "If you are familiar with Microsoft, this is the product to use."
  • "I think the documentation and configuration are both areas that need improvement."
  • "I think the documentation and configuration are both areas that need improvement. The product changes and gets updated, but the documentation doesn't keep pace."

What is our primary use case?

I am using this product for user authentication.

What needs improvement?

I think the documentation and configuration are both areas that need improvement. 

The product changes and gets updated, but the documentation doesn't keep pace.

The initial setup could be simplified.

I would like to see a better UI tool.

For how long have I used the solution?

The company has been using this solution for approximately four years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

What do I think about the scalability of the solution?

Microsoft Azure Active Directory Premium is a scalable solution. It scales very well.

We all use this solution daily. We are a team of five the company.

Which solution did I use previously and why did I switch?

The most valuable feature is the ease of scalability.

How was the initial setup?

The initial setup is fairly complex.

We are a smaller company and it only took us two days to deploy.

What about the implementation team?

We did not use an integrator, we used in-house knowledge.

What other advice do I have?

If you are familiar with Microsoft, this is the product to use.

I would rate Microsoft Azure Active Directory Premium an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, Reseller
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it_user1391976 - PeerSpot reviewer
Vice President - Network and Infrastructure at NJA LLC
Real User
Aug 4, 2020
Great access control aspect of authentication, has an easy single-sign-on and is quite stable
Pros and Cons
  • "The single sign-on is very convenient for us."
  • "The access control aspect of the authentication is the solution's most valuable aspect."
  • "It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."
  • "It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification."

What is our primary use case?

We just use the solution for the authentication and the provision access control, among other tasks.

What is most valuable?

The access control aspect of the authentication is the solution's most valuable aspect.

The single sign-on is very convenient for us.

What needs improvement?

It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is quite stable. I haven't heard any bad things about it. It doesn't crash or freeze. I can't say that I've seen bugs or glitches. It seems to be very reliable so far.

What do I think about the scalability of the solution?

I believe the solution is scalable, although I have not tried to scale it myself personally.

We have many people on the system, including doctors, nurses, practitioners, assistants, etc. It might be around 100 people, give or take.

How are customer service and technical support?

I've never dealt with technical support for any reason. I wouldn't be able to evaluate their services or discuss their level of responsiveness.

How was the initial setup?

I didn't handle any aspect of the implementation, as I'm not technical in any way. I wouldn't be able to specify if it was complex or straightforward or how the deployment went.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into the licensing costs. I'm not a part of the accounting or payment process.

What other advice do I have?

Our organizations has a few partnerships with Microsoft.

I don't know which version of the solution we're using. It's most likely the latest, due to the fact that it's a cloud deployment.

The only advice I have for other organizations considering the solution is this: just make sure that you have the right requirements. It's never a carbon copy. Every environment has different needs and requirements.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chief Executive Officer at ZDAPT
Real User
Jul 12, 2020
Helpful B2B connectors with an interface that is well laid out and easy to navigate
Pros and Cons
  • "The interface is well laid out and it is easy to navigate."
  • "The most valuable features are the B2B connector and the external identity connection functionality."
  • "My only pain point in this solution is creating group membership for devices."
  • "My only pain point in this solution is creating group membership for devices."

What is our primary use case?

This product manages access for our compute space that includes Office 365, Salesforce, and other solutions.

What is most valuable?

The most valuable features are the B2B connector and the external identity connection functionality. These are helpful.

User group management works well.

The interface is well laid out and it is easy to navigate. You can get to things quickly and it works.

The portal allows you to create reports, which is a nice feature.

What needs improvement?

My only pain point in this solution is creating group membership for devices. This is something that could be improved. Essentially, I want to be able to create collection groups, or organizational units and include devices in there. I should be able to add them in the same way that we can add users.

We want to be able to create members as devices in groups, without having to leverage a dynamic group membership with queries. I want to be able to just pick machines, create a group, and add them.

For how long have I used the solution?

We have been using Active Directory Premium for four years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

I have only used technical support on one occasion and I found it to be pretty good.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I have not used this product to its full extent but from what I have used, I find that it works well.

My advice for anybody who is implementing AD Premium is to understand what it is that they're going to use and how they're going to manage identity. I suggest doing a lot more in terms of identity governance.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Software Engineer at a computer software company with 10,001+ employees
Real User
Jul 1, 2020
Easy to manage and integrates well with third-party applications
Pros and Cons
  • "The ability to grant access to other organizations is helpful."
  • "This is the right platform if you are looking for scalability."
  • "Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."
  • "Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."

What is our primary use case?

We are a software development company and solution provider, and this is one of the products that we implement for our clients.

This is an easy way to give users access to applications. I can share access with other organizations outside of our network.

What is most valuable?

This solution is easy to manage.

The ability to grant access to other organizations is helpful.

It integrates well with a large number of applications.

What needs improvement?

Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click.

I would like to see a secure, on-premises gateway that offers connectivity between the physical servers and the cloud. The capability already exists, but it is not secure enough when the setting is marked private.

For how long have I used the solution?

I have been using Microsoft Azure Active Directory Premium for about a year.

What do I think about the stability of the solution?

In the time that I have been using Microsoft Azure, I haven't had any problem with stability.

What do I think about the scalability of the solution?

This is the right platform if you are looking for scalability. We have more than 100,000 users.

How are customer service and technical support?

We have not needed to use technical support. 

We have a couple of contacts in the Microsoft team, so we will reach out to them in case we have any questions.

Which solution did I use previously and why did I switch?

I have recently been working with Okta, and I find that most organizations are moving toward it. With this in mind, I think that Microsoft has to take care, and consider why so many people are switching. The most important reason is the single setup. Once they set up Okta, it's easy for the organization.

How was the initial setup?

I have been working in Microsoft Azure for a long time and I find the initial setup to be easy.

What about the implementation team?

For maintenance, we have a team of 20 administrators and developers.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis and the cost depends on the number of users. There are no charges in addition to this.

What other advice do I have?

The suitability of this solution depends on the technology and the environment at the organization. Many companies are still transitioning to the cloud, leaving part or all of their data on-premises. Ultimately, it depends on the data that they have and their preference or requirements for keeping it on-premises. In some cases, people want to move only non-private data to the cloud. All of these things have to be considered before implementing Azure Active Directory.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Engineer5368 - PeerSpot reviewer
Solution Engineer at a government with 1,001-5,000 employees
Real User
Sep 6, 2019
Supports our expansion of services to the cloud, but the MyApps interface needs enhancement
Pros and Cons
  • "This solution serves as the basis to understand the MS SSO and MFA capabilities."
  • "This solution serves as the basis to understand the MS SSO and MFA capabilities."
  • "The SSO MyApps interface is very basic and needs better customization capabilities."
  • "The SSO MyApps interface is very basic and needs better customization capabilities."

What is our primary use case?

We use this solution to extend on-premises Active Directory to the cloud.

How has it helped my organization?

This solution will support the expansion of services and servers into the cloud.

What is most valuable?

This solution serves as the basis to understand the MS SSO and MFA capabilities.

What needs improvement?

The SSO MyApps interface is very basic and needs better customization capabilities.

For how long have I used the solution?

We have been using this solution for six months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Enterprise Security Architect at Energir
Real User
Feb 28, 2019
Improved user experience with SSO logins but requires role-based access controls
Pros and Cons
  • "Improved user experience with SSO logins."
  • "Role-based access controls."

What is our primary use case?

How has it helped my organization?

Improved user experience with SSO logins.

What is most valuable?

Keeping the same credentials as Active Directory.

What needs improvement?

Role-based access controls.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.