Try our new research platform with insights from 80,000+ expert users
reviewer1209912 - PeerSpot reviewer
CSO at a tech services company with 11-50 employees
Reseller
Reasonably priced, and straightforward
Pros and Cons
  • "It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it."
  • "Many people believe that the Azure Active Directory is overly complicated and antiquated."

What is our primary use case?

Anyone who moves to Azure must have Azure Active Directory.

Azure Active Directory is identity management.

What is most valuable?

It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it.

It's in the background and anyone who is a member of a Windows domain must have it.

What needs improvement?

Many people believe that the Azure Active Directory is overly complicated and antiquated.

Active Directory Windows hasn't evolved that much in over 20 years. Azure Active Directory, has a few nuanced elements. It's fairly straightforward.

For how long have I used the solution?

I have been dealing with Azure Active Directory for well over 25 years.

Buyer's Guide
Microsoft Entra ID
October 2025
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.

What do I think about the stability of the solution?

Azure Active Directory is very stable.

What do I think about the scalability of the solution?

Azure Active Directory is quite scalable.

How was the initial setup?

When you've been dealing with a piece of technology for 25 years, it's simple, but the public perceives it to be complicated and antiquated.

What's my experience with pricing, setup cost, and licensing?

Active Directory is a Windows component that requires a per-user license. If you're on Azure, it can be free or it's incorporated,  at no extra cost, or it can become extremely complicated.

If there is a cost, it is not expensive, but you have to have it if you are running an Active Directory environment. It's a have to have, not a nice to have.

What other advice do I have?

We are partners with Microsoft.

I would rate Azure Active Directory an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1404414 - PeerSpot reviewer
IT Functional Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Scalable, reliable, and easy to use
Pros and Cons
  • "Azure Active Directory has been very useful for our company, it is not difficult to use."
  • "Azure Active Directory could improve the two-factor authentication."

What is our primary use case?

We are using Azure Active Directory in our company at a group level.

What is most valuable?

Azure Active Directory has been very useful for our company, it is not difficult to use.

What needs improvement?

Azure Active Directory could improve the two-factor authentication.

For how long have I used the solution?

I have been using Azure Active Directory for approximately four years.

What do I think about the stability of the solution?

The stability of Azure Active Directory is good.

What do I think about the scalability of the solution?

Azure Active Directory is scalable.

We have approximately 1,000 users using this solution. Not everyone is using Azure Active Directory but the ones involved in the cloud are.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup was very easy for Azure Active Directory.

What other advice do I have?

My advice to others is if they're going to move to the Azure Cloud Platform, this could be a highly valuable add-on, in order to take care of authentication matters in general. It's a very useful tool and not difficult to use.

I rate Azure Active Directory an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Entra ID
October 2025
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
Mathew Clarke - PeerSpot reviewer
Presales at Quest Software
MSP
The best solution you can implement for your identity protection
Pros and Cons
  • "Don't delay implementing this solution, it's the best thing you can do for your identity protection."
  • "It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access."

What is our primary use case?

I use Authenticator across my company for controlling access to our platforms and data.

What is most valuable?

The most valuable feature is the prompt for a number so that you're sure what you're seeing is what you're agreeing to.

What needs improvement?

It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access.

What do I think about the stability of the solution?

Authenticator is stable.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Don't delay implementing this solution, it's the best thing you can do for your identity protection. I would rate Authenticator as nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1781802 - PeerSpot reviewer
Infrastructure Manager at a consumer goods company with 51-200 employees
Real User
Improved stability and straightforward to set up but licensing is confusing
Pros and Cons
  • "Azure is the leading market solution because of its history, features, and maturity."
  • "The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."

What is our primary use case?

My main use is for directory services, including identity access, management policies, access control, authentication features, and endpoint management.

What needs improvement?

The licensing model makes it difficult to understand the real cost of the solution, especially because it changes all the time.  

For how long have I used the solution?

I have fifteen years of experience with Active Directory.

What do I think about the stability of the solution?

The stability has improved from a couple of years ago. From time to time, there are service interruptions, but they're not a problem.

What do I think about the scalability of the solution?

This solution is easily scalable.

How are customer service and support?

The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution. Google Workspace's support is stronger - it's fast and easy, and they go the extra mile without asking.

How was the initial setup?

Active Directory is straightforward to set up.

What other advice do I have?

Azure is the leading market solution because of its history, features, and maturity. I'd rate this solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NASSER ALY - PeerSpot reviewer
Computer Chief Specialist Engineer at a university with 1,001-5,000 employees
Real User
Cloud accessible, overall functions well, and simple deployment
Pros and Cons
  • "Overall the solution functions very well, such as the ability to access it from the cloud."

    What is our primary use case?

    The solution is being used at Kuwait University for different things, such as email systems.

    What is most valuable?

    Overall the solution functions very well, such as the ability to access it from the cloud.

    For how long have I used the solution?

    I have been using Azure Active Directory for approximately eight years.

    What do I think about the stability of the solution?

    The stability of Azure Active Directory is good.

    What do I think about the scalability of the solution?

    Azure Active Directory has been scalable.

    How are customer service and support?

    If we have any problems we contact the local reseller, and if we need to contact Microsoft, we do it directly.

    Which solution did I use previously and why did I switch?

    We were previously using Microsoft Active Directory which was not on the cloud. Having Azure Active Directory on the cloud is a benefit.

    How was the initial setup?

    The initial setup is simple. There is not a need to do any installation or configuration, you only make a subscription and you run it.

    What's my experience with pricing, setup cost, and licensing?

    There is a subscription model that is used for Azure Active Directory.

    The subscription should be categorized by business size. For example, small companies should have a discounted price, this would help small companies and the organization to be automated.

    What other advice do I have?

    I recommend this solution to others.

    I rate Azure Active Directory a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Solutions Specialist at RV BYGGERI
    Real User
    Has good MDM and MI features
    Pros and Cons
    • "I like Intune's MDM and MI."
    • "I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution."

    What is most valuable?

    I like Intune's MDM and MI.

    What needs improvement?

    I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution. 

    For how long have I used the solution?

    I've been working with Intune for four years

    What do I think about the stability of the solution?

    I think Intune is more stable compared to five years ago.

    What do I think about the scalability of the solution?

    Intune's scalability is better now that it's on the cloud. We can deploy to all of our devices without performance suffering.  

    How are customer service and support?

    Microsoft support is good.

    How was the initial setup?

    My customers usually do a pilot project. Then it goes to the IT department after that. If they are happy with the features and functionality, then they will deploy it to the users. We typically have no problems, but sometimes we face issues with older devices.

    What's my experience with pricing, setup cost, and licensing?

    I would like to see Microsoft offer discounts for larger Intune deployments.

    What other advice do I have?

    I rate Intune nine out of 10. If the user is working with a Microsoft device or license, Intune is really powerful because it has a bundled license. Still, if we need to manage another system, Intune is too expensive. If the ecosystem is Microsoft, I recommend Intune because it's Microsoft's end-to-end solution. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer948819 - PeerSpot reviewer
    Systems and Networks Engineer at a insurance company with 1,001-5,000 employees
    Real User
    Scalable with good technical support and a simple setup process
    Pros and Cons
    • "The scalability is quite good."
    • "The dashboard and interface could be better. It would be ideal if it was easier to use."

    What is most valuable?

    The scalability is quite good.

    It's a very necessary product in today's technological landscape. 

    What needs improvement?

    I can't speak to many aspects of the solution that need improvement.

    The dashboard and interface could be better. It would be ideal if it was easier to use.

    For how long have I used the solution?

    I've been dealing with the solution for four years.

    What do I think about the stability of the solution?

    I have found the solution to be very stable. 

    What do I think about the scalability of the solution?

    The solution is extremely scalable. 

    How are customer service and support?

    I have had a few experiences with technical support from Microsoft. It's a very interesting support that they provide. We work closely with them, and, when we do work together, it's better.

    Which solution did I use previously and why did I switch?

    Before choosing this solution, we did not use any other product.

    How was the initial setup?

    The initial setup is very easy.

    What about the implementation team?

    I handled the implementation myself. 

    What other advice do I have?

    We are a Microsoft partner.

    Overall, it's a very interesting product.

    I'd rate it at a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1684548 - PeerSpot reviewer
    Advisor at a tech services company with 201-500 employees
    Real User
    Plenty of useful features, highly stable, responsive support
    Pros and Cons
    • "All of the features are amazing, such as identity governance and privileged identity management."
    • "Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions."

    What is our primary use case?

    I have been using Azure Active Directory mainly for access management, identity governance, access reviews, and patent management.

    What is most valuable?

    All of the features are amazing, such as identity governance and privileged identity management.

    What needs improvement?

    Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions.

    For how long have I used the solution?

    I have been using Azure Active Directory for approximately four years.

    What do I think about the stability of the solution?

    Azure Active Directory is highly stable.

    What do I think about the scalability of the solution?

    I have found Azure Active Directory to be scalable.

    How are customer service and support?

    Every time I open a support case or support ticket, the response is very quick. They have been able to have a resolution to the issues I have had in a timely manner.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan.

    What other advice do I have?

    I would recommend Azure Active Directory to others. it is integrated with all Microsoft platforms. It has a lot of useful features that can help security IT administrators.

    I rate Azure Active Directory a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
    Buyer's Guide
    Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.