Microsoft Entra ID (Azure AD) reviews, pricing and features 2025

reviewer2315517

Director of Application at a university with 501-1,000 employees

Dec 20, 2023

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Helps to manage user policies and group management

Pros and Cons

"The tool's most valuable feature is auto logs. It helps with user activity and monitoring. It also assists us with GLBA policies and procedures. Microsoft Entra ID gives a 360 view of what the user has access to, what applications are available to them, when they are logging in and out, etc. It makes knowing what is happening to our tenants incredibly powerful."

"I want to be able to identify the audiences effectively and manage them."

What is our primary use case?

I use the product for user policy and group management.

What is most valuable?

The tool's most valuable feature is auto logs. It helps with user activity and monitoring. It also assists us with GLBA policies and procedures. Microsoft Entra ID gives a 360 view of what the user has access to, what applications are available to them, when they are logging in and out, etc. It makes knowing what is happening to our tenants incredibly powerful.

What needs improvement?

I want to be able to identify the audiences effectively and manage them.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

Buyer's Guide

Microsoft Entra ID

June 2025

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What do I think about the scalability of the solution?

I rate Microsoft Entra ID's scalability a ten out of ten.

How are customer service and support?

The tool's support is very responsive.

How would you rate customer service and support?

Positive

What was our ROI?

We have seen ROI with the tool's use.

What's my experience with pricing, setup cost, and licensing?

Microsoft Entra ID's pricing is reasonable.

What other advice do I have?

Microsoft Entra ID is very transparent and easy to access. It is easy to understand, but you shouldn't get lost in the updates.

The product has helped our IT administrators save time. We will be onboarding the HR team soon.

My company is loyal to Microsoft products because of its consistency and flexibility.

I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1489584

Domain Admin at a government with 1,001-5,000 employees

Oct 22, 2024

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Enhanced user and multifactor authentication experience with a straightforward setup

Pros and Cons

"The most valuable feature is the ability to authenticate users using Microsoft Entra ID."

"I would like to see some additional attributes for user objects in Microsoft Entra, especially for tasks such as users and account validation, including guest users and guest accounts."

What is our primary use case?

We are using Microsoft Entra ID for Microsoft services and cloud services such as email and Teams.

How has it helped my organization?

We have seen benefits like user authentication and multifactor authentication, which are advantageous for us.

What is most valuable?

The most valuable feature is the ability to authenticate users using Microsoft Entra ID.

What needs improvement?

I would like to see some additional attributes for user objects in Microsoft Entra, especially for tasks such as users and account validation, including guest users and guest accounts.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

We experienced some performance issues with the solution.

How are customer service and support?

Technical support experiences can vary. Sometimes the support is good, and sometimes it requires escalation of the problem. Usually, we have a good experience. I would rate their technical support seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did not have any similar solutions before Microsoft Entra ID.

How was the initial setup?

Starting to work with it was straightforward, and the deployment process was okay.

What about the implementation team?

I am not aware of the details regarding the implementation strategy as I need to ask our security engineers.

What other advice do I have?

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Last updated: Oct 22, 2024