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Technical Project Manager at a tech services company with 10,001+ employees
Real User
Top 20
Feb 12, 2024
The web application firewall feature has proven most beneficial for our security and load-balancing needs.
Pros and Cons
  • "The most valuable feature of the solution is the web application firewall (WAF)."
  • "Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful."

What is our primary use case?

I use Microsoft Azure Application Gateway for publishing.

What is most valuable?

The most valuable feature of the solution is the web application firewall (WAF).

What needs improvement?

We got other additional application delivery controllers. Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful. Some websites are published through an application delivery controller, which is not Azure or Microsoft. Having a standard implementation across the IT landscape is what we're trying to address at the moment.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for three years.

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Microsoft Azure Application Gateway
December 2025
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What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

Which solution did I use previously and why did I switch?

We previously used Citrix NetScaler.

How was the initial setup?

The solution’s initial setup was straightforward.

What about the implementation team?

The solution can be implemented in a couple of hours.

What other advice do I have?

We've implemented Microsoft Azure Application Gateway for web traffic management in our organization for inbound HTTPS access.

We use a standard app service plan on the back end. We're talking about some 6,000 to 7,000 concurrent connections, and we haven't faced any scaling issues so far.

The web application firewall feature has proven most beneficial for our security and load-balancing needs. There was a compliance and security requirement to enable OWASP. That's why we enabled SQL injection and other features on WAF.

I rate the solution an eight out of ten for its ease of configuration and management. Microsoft Azure Application Gateway is a great product, and I would encourage everyone to use it if they have a presence in Azure.

Overall, I rate the solution an eight or nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abdelrahman Anwar - PeerSpot reviewer
Cloud Solutions Administrator at a computer software company with 1,001-5,000 employees
Real User
Dec 17, 2022
The self-maintaining platform is very stable and easy to use
Pros and Cons
  • "The solution provides great automation and it is easy to upgrade service."
  • "It could be easier to change servicing."

What is our primary use case?

Our company uses the solution as a gateway for our customers' application services. We currently have seven users and six customers. 

How has it helped my organization?

The solution has been very helpful. 

What is most valuable?

The cloud platform is really easy to use and doesn't require any maintenance. 

The solution provides great automation and it is easy to upgrade service. 

What needs improvement?

It could be easier to change servicing. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Technical support is responsive and able to solve problems.

I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used F5.

How was the initial setup?

The setup is very easy and with a few clicks you can deploy. The entire process takes ten minutes. 

What about the implementation team?

We implemented the solution in-house.

There is no ongoing maintenance because the cloud platform is self-maintaining. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced compared to other solutions. 

Which other solutions did I evaluate?

We use the solution and Front Door. 

What other advice do I have?

The solution is suitable for any sized organization. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Azure Application Gateway
December 2025
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Advisor Cloud Master Architecture Azure AWS (USA, UK, Argentina) at a consultancy with 1-10 employees
Real User
Top 20
Sep 25, 2024
Enhanced security and network optimization with flexible, secure application integration
Pros and Cons
  • "The solution integrates different applications and APIs securely, enhancing overall security and network optimization."
  • "The solution needs improvements in integrating different services and creating a better application balance."

What is our primary use case?

I use Application Gateway because I need to integrate different resource management. In one project, I had two to three applications to integrate using the API Gateway for security and networking solutions.

How has it helped my organization?

The solution integrates different applications and APIs securely, enhancing overall security and network optimization.

What is most valuable?

It creates security, manages installations, and integrates different applications and solutions. It is flexible and scalable, provides better business solutions and controlled versions, improved security, and comprehensive documentation.

What needs improvement?

The solution needs improvements in integrating different services and creating a better application balance.

What do I think about the scalability of the solution?

It is scalable, allowing integrations with different cloud platforms like GCP and AWS, and creating varied environments in the Azure platform.

How are customer service and support?

Microsoft does not have personal tech support but contracts external consultants for deployment and support. When a client has an issue, Microsoft sends emails to different MVP architects around the world to provide the best support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

AWS has many features but presents issues with Microsoft applications integration. Azure is preferred for its flexibility, scalability, and strength as a cloud solution.

How was the initial setup?

The initial setup process is straightforward for me. However, depending on the project requirements, it might be complex for others.

What about the implementation team?

Deployment requires two developers and one architect. Maintenance can be handled by one person.

What was our ROI?

Depending on the project, the return on investment varies. As an Azure cost management specialist, I can provide detailed cost assessments using the Azure calculator.

What's my experience with pricing, setup cost, and licensing?

Using the Azure calculator, I evaluate projects and create cost prospects. The process is defined by Microsoft's framework and needs specific project assessments.

Which other solutions did I evaluate?

I have used other ADC or WAF products like AWS. However, Azure is preferred due to its flexibility, scalability, and strength.

What other advice do I have?

I recommend using Azure for its flexibility, scalability, and strong solutions. It is the best cloud solution for various organizational needs.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Trader at a consultancy with 1-10 employees
Real User
Top 20
Jun 23, 2024
Easy to use and provides useful documentation
Pros and Cons
  • "Microsoft Azure Application Gateway is an easy-to-use solution."
  • "The solution can sometimes feel a little cumbersome unless you're a professional infrastructure person."

What is our primary use case?

I've used the solution for a simple at-home application where I just wanted to host something live and have load balancing built into it. I can't remember where the firewall came in. I know there's some sort of blocking for certain attacks through that firewall, but that was about as far as I really used it.

What is most valuable?

Microsoft Azure Application Gateway is an easy-to-use solution.

What needs improvement?

The solution can sometimes feel a little cumbersome unless you're a professional infrastructure person. I think the tool is just inherently complicated. You have to manually decide things that could have been done best by default.

What do I think about the stability of the solution?

I haven't seen any outages with Microsoft Azure Application Gateway.

What do I think about the scalability of the solution?

The solution should be able to handle any load.

Which solution did I use previously and why did I switch?

I've used all three cloud providers for side projects, including Microsoft, Google, and Amazon. If you have a docker container or an image and want to deploy it somewhere, they're all fairly similar. I would choose to stay on a cloud platform because of cost and convenience purposes. If I already have a database running in one cloud, I might deploy an application with that same cloud provider.

How was the initial setup?

The solution's initial setup is really easy, but it takes a long time to get that comfort.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

The solution's documentation was pretty good and useful. The solution is well-integrated, and I don't think any challenges exist. We are hosting an LOM application for internal use only, but I don't know the details. As an internal user of the LOM, I find it nice and fast. I would recommend the solution to other users.

I think some things in the tool are multi-step when they could have been a single step. Obviously, I understand that design decisions go into that. The solution can sometimes feel a little cumbersome unless you're a professional infrastructure person.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior DevOps Engineer at a healthcare company with 10,001+ employees
Real User
Jul 2, 2023
A Stable and Scalable Web Traffic Load Balancer which is Easy- to- Setup and is Secure
Pros and Cons
  • "The security feature in all the layers of the application is the most valuable."
  • "The support can be improved when you are configuring the system rules. The Disaster Recovery feature can be added in the next release. The price of the solution can be reduced a bit."

What is our primary use case?

We're using it to expose our application but the main purpose is to make use of the web in a location.

How has it helped my organization?

We have increased the security so now our infrastructure is more secure. And  all the inbound traffic is passing through the WAF and not our application because we have some APIs,  based on the encryption apps. So we are changing on the previous load balancer with this application gateway.

What is most valuable?

The security feature in all the layers of the application is the most valuable.

What needs improvement?

The support can be improved when you are configuring the system rules.

The Disaster Recovery feature can be added in the next release. 

The price of the solution can be reduced a bit.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It is a stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate the scalability a nine out of ten.

How are customer service and support?

The customer support team is not very good. I rate them six out of ten.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be reduced a bit. 

What other advice do I have?

We are migrating to the application gateway, not to the reduce the cost. We are migrating because we want to reduce the latency to the user.

I recommend the solution if you want to review the response time. So you need to understand why did you want to use it and if your application matches with the other source.

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Carlos James - PeerSpot reviewer
Cybersecurity Administrator at a consultancy with 11-50 employees
Real User
Jun 10, 2023
It's easy to configure the solution and adjust the size of your instance as needed
Pros and Cons
  • "Azure Application Gateway's most valuable feature is ease of use. The configuration is straightforward. It isn't difficult to adjust the size of your instances in the settings. You can do that with a few clicks, and the configuration file is the same way. You can also set rules and policies with minimal time and effort."
  • "The solution is easy to use overall, but the dashboard could be updated with a better layout and graphical design so that we can see the data a bit easier. Microsoft could also add more documentation. The documentation Microsoft provides doesn't tell us about resource requirements. We found that the instances we had weren't sufficient to support the firewall, so we had to increase them."

What is most valuable?

Azure Application Gateway's most valuable feature is ease of use. The configuration is straightforward. It isn't difficult to adjust the size of your instances in the settings. You can do that with a few clicks, and the configuration file is the same way. You can also set rules and policies with minimal time and effort. 

What needs improvement?

The solution is easy to use overall, but the dashboard could be updated with a better layout and graphical design so that we can see the data a bit easier. Microsoft could also add more documentation. The documentation Microsoft provides doesn't tell us about resource requirements. We found that the instances we had weren't sufficient to support the firewall, so we had to increase them. 

What do I think about the stability of the solution?

Azure is pretty stable, but you need to plan your resource use properly. 

What do I think about the scalability of the solution?

Azure Application Gateway is easy to scale. However, you may need to adjust your resources. For example, if you're already using the application gateway and want to use the firewall, you probably need to increase the size of your instances because it will consume more CPU and other resources. Maybe the firewall could be a bit lighter so that you don't need to increase the size. 

How are customer service and support?

I rate Microsoft Azure support 10 out of 10. They always give us great advice and go the extra mile. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Application Gateway is effortless. 

What's my experience with pricing, setup cost, and licensing?

I'm not familiar with Azure pricing for this product, but I know that it is billed based on usage. 

What other advice do I have?

I rate Azure Application Gateway eight out of 10. It's a product that is still under development, but I think we'll see its full potential in a few years. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Architect at a sports company with 501-1,000 employees
Real User
Top 10
May 14, 2024
Offers automatic redirection and security features but configuration was a bit tricky initially
Pros and Cons
  • "Application Gateway automatically redirects unwanted users and takes care of the security aspect. It also handles the performance side of things, which is why we use it."
  • "We have encountered some issues with automatic redirection and cancellation, leading to 502 and 504 gateway errors. So, I experienced some trouble with containers."

What is our primary use case?

We have multiple microservices connected to App Services, which are then connected to Application Gateway. External users communicate with the gateway, which directs them to the appropriate microservices.

What is most valuable?

The automatic redirection and security features are crucial for us. The performance is the main thing. Application Gateway automatically redirects unwanted users and takes care of the security aspect. It also handles the performance side of things, which is why we use it.

The Autoscaling feature in Application Gateway is very important to us. It allows us to scale based on the number of users without compromising performance.

What needs improvement?

We have encountered some issues with automatic redirection and cancellation, leading to 502 and 504 gateway errors. We suspect the containers we use might be contributing to these issues.

So, I experienced some trouble with containers.

For how long have I used the solution?

I joined a new project four months ago and have been using Application Gateway since then.

What do I think about the stability of the solution?

Since we're still in development, we haven't fully tested the stability and availability. We'll have a better understanding during testing and performance evaluation. We anticipate encountering various challenges related to stability and scalability as we expand.

What do I think about the scalability of the solution?

Based on my experience with limited users so far, it's working well. However, we plan to expand usage in the coming weeks, so I'll be able to provide more insights after seeing how it performs under increased load. 

At this point, I haven't experienced any lagging, so I'm yet to test it more thoroughly.

We have a minimum of ten users in development. However, once the product is released, we expect a significant increase, potentially reaching hundreds of thousands of users, as it's a mandatory feature for our medical-based use cases.

How are customer service and support?

We have a subscription and can reach out to their support team if needed.

Which solution did I use previously and why did I switch?

I previously used the API Gateway in AWS and found it to be good.

In AWS, there's the Load Balancer, Application Load Balancer, and API Gateway, which are comparable to Azure's Application Gateway.

How was the initial setup?

Deployment is done using containers since everything is saved in a container registry.

I work with the cloud-based version of Application Gateway.

The configuration was a bit tricky initially, but it has been smooth since then.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a three out of ten, with ten being cheap and one being expensive Because of some high costs. 

What other advice do I have?

Overall, I would rate the solution a five out of ten. Since I haven't fully utilized all its features, I need more real-world experience to compare it with AWS in terms of pricing, features, and scaling options.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
NavaponWisitthanon - PeerSpot reviewer
Infrastructure Specialist at a analyst firm with 201-500 employees
Real User
Top 5
Mar 20, 2024
Helps to manage web traffic for applications and filter out unwanted traffic
Pros and Cons
  • "I rate Microsoft Azure Application Gateway's scalability a ten out of ten. My company has more than 1000 users who use it daily."
  • "Microsoft Azure Application Gateway is harder to manage than Imperva. It is not intuitive and stable compared to other products."

What is our primary use case?

We use the tool to manage web traffic for our applications. It helps us to filter out unwanted traffic. 

What needs improvement?

Microsoft Azure Application Gateway is harder to manage than Imperva. It is not intuitive and stable compared to other products. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I rate the tool's stability a seven out of ten. 

What do I think about the scalability of the solution?

I rate Microsoft Azure Application Gateway's scalability a ten out of ten. My company has more than 1000 users who use it daily. 

How was the initial setup?

The tool's deployment is difficult. The time for provisioning varies depending on the company. It can range from as quick as five to ten minutes to as long as one hour or even half a day, depending on the specific requirements of the company you're provisioning for. The team depends on the size of the deployment. 

What about the implementation team?

Our in-house and outsourced resources helped us with the deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than Imperva. I rate it four to five out of ten. 

What other advice do I have?

The traffic must pass through the firewall server and proceed through the application gateway before reaching the application itself. I rate the product a five out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.