We use the solution for isolation and load balancing.
Deputy Manager at Deloitte
An expensive solution  for isolation and load balancing
What is our primary use case?
What is most valuable?
The solution offers the ability to scale the bandwidth in real-time and observability.
What needs improvement?
The product should improve its cost-to-performance ratio.
For how long have I used the solution?
I have been using Microsoft Azure Application Gateway for 18 months.
Buyer's Guide
Microsoft Azure Application Gateway
October 2025

Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
All Azure services have the same support. There is no specific support. There is a similar team for all components and tickets. They need to do a much better job. The quality and speed of support should be improved.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup takes a few minutes.
I rate the initial setup a seven out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I advise other users to monitor their usage and not build unnecessary gateways.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior infrastructure engineer at Cubic Information Systems
An easy-to-use and useful solution with expensive pricing and complicated deployment 
Pros and Cons
- "The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use."
- "Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing."
What is most valuable?
The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use.
What needs improvement?
Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing.
What do I think about the stability of the solution?
Microsoft Azure Application Gateway is stable.
What do I think about the scalability of the solution?
The solution is scalable. My company has two projects that use it.
How was the initial setup?
The tool's deployment takes one week to complete.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing model is pay-as-you-go.
What other advice do I have?
Microsoft Azure Application Gateway is a useful solution. I rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure Application Gateway
October 2025

Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
Architect at a tech vendor with 5,001-10,000 employees
The solution comes with a strong WAF module but needs more features added to it
Pros and Cons
- "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
- "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
- "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
- "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
What is our primary use case?
Our client is using three to four applications. One use case is with the integration layer, which has the website running on the web app. It interacts with different applications and with their on-premise SAP solution as well. This app service works as an integration layer between the SAP solution and other different applications. The solution also has its patient application running, which is the patient appointment system, since our client is a healthcare organization. That separate application also runs on App Service and is deployed on Application Gateway.
What is most valuable?
I find its Application Gateway's WAF module valuable because it helps prevent layer 7 attacks.
What needs improvement?
Application Gateway’s limitation is that the private and the public endpoint cannot use the same port. But I believe they are working on it.
Another shortcoming is that the maximum permissive size for the request body size is two MB, and it needs to be increased up to five MB or more. Some other third-party solutions or even AWS provides better request body size in this regard.
I would like to see some more features in WAF with the next release to make it more competitive with leading web solution providers. When we compare the WAF with other solutions like F5’s WAF, Application Gateway’s WAF has fewer features.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten. It took us four or five months to optimize the solution.
What do I think about the scalability of the solution?
I rate Application Gateway's scalability a ten out of ten because it is very good. It has an autoscale feature. The solution is being used on close to 200 endpoints. My client is a medium-sized healthcare business.
How are customer service and support?
Sometimes customer support puts issues in loops, where they take us through L1 and L2, and it takes some time to get to the right person who can address the issue.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup an eight-point-five out of ten because it is easy. Deploying the solution takes a day or so, but all the configurations, working with the application team, and optimizations take time. Usually, it takes three to four days.
While deploying the solution, we gathered application data first, such as the URLs which we needed to run the app services, health probe ports, the certificates from the customer, and any custom flash rules which may need to be created. We gathered all the information from the customer and the customer's development teams.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing seven out of ten because some third-party solutions are even costlier than this. The product's price is good considering the set of features it provides. There is no cost in licensing, but they charge us based on the size of the application gateway, the data being transferred, and the gateway's scalability.
What other advice do I have?
The solution's app service and application gateway took us eight months to implement. It's a huge infrastructure.
If you are considering using Application Gateway, you have to understand the application flow thoroughly. If it will be an integration layer where you might face a lot of issues, counseling with the developers and the customer's teams is very important. The solution requires optimization from the WAF perspective as well as timeouts and other settings. It may take some time to stabilize. The product is stable, but I rate it a seven out of ten based on the features I've seen in competitors, like third-party dedicated WAF solutions, which provide a lot more flexibility and features to their customers. However, they are more costly. And when you have to design scalable solutions, they cost a lot more.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Cloud solution architect at a consultancy with 10,001+ employees
Helps to do load balancing of applications but needs to improve performance and support 
Pros and Cons
- "We use the product in front-end and back-end applications to do the load balancing smartly."
- "The product's performance should be better."
What is our primary use case?
We use the product in front-end and back-end applications to do the load balancing smartly.
What needs improvement?
The product's performance should be better.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I would rate Microsoft Azure Application Gateway's stability an eight out of ten.
What do I think about the scalability of the solution?
The tool's scalability is good. My company has 500 users for the solution.
How are customer service and support?
Microsoft Azure Application Gateway's support could be faster.
How was the initial setup?
Microsoft Azure Application Gateway's setup is neither complex nor easy.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure Application Gateway is expensive.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Provides security features comparable to AWS, but certificate updates take too long
Pros and Cons
- "It has a filter available, although we are not currently using it because it is not part of our requirements. But it is a good option and when it becomes part of our requirements we will definitely use it."
- "It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user."
What is our primary use case?
We are using it for application load balancing and scaling.
What is most valuable?
It has a filter available, although we are not currently using it because it is not part of our requirements. But it is a good option and when it becomes part of our requirements we will definitely use it.
What needs improvement?
It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user.
For how long have I used the solution?
I have been using Microsoft Azure Application for the last six months.
What do I think about the scalability of the solution?
I think the scalability is okay, but I haven't tried to scale it.
Application Gateway is tied into our applications. We have about 5,000 connections into Application Gateway, on average. There are around 800 to 900 requests per minute.
How are customer service and support?
I have not had to contact Microsoft tech support about Azure Application Gateway.
Which solution did I use previously and why did I switch?
Previously, we were in AWS. We just migrated to Azure.
How was the initial setup?
The initial setup is straightforward. If you compare it with AWS, it's a little bit complicated, but overall, the technical aspects are very simple.
A normal Application Gateway deployment takes around 20 to 25 minutes, but again, the application of certificate changes takes around 20 to 25 minutes, so the total time involved is about one hour.
What about the implementation team?
We did not use a third-party. Currently, I'm the only person handling the solution in our company. My main task in Application Gateway is configuration, as it's a service that is provided by Azure. There is not much more for me to do than configure it.
What's my experience with pricing, setup cost, and licensing?
Between v1 and v2, there is a lot of change in the pricing. It is very costly compared to AWS. Our main implementation strategy is based around the pricing. If there are any technical features that we need to consider in addition, we will. If the prices for those additional features are okay then we will use them.
Which other solutions did I evaluate?
The features in both AWS and Azure seem to be comparable. We are enabling all the security features that were available in AWS.
From my few months of experience with Azure, the configuration changes we are making in Application Gateway, such as a certificate change, are taking more time to apply to the service. In AWS it was very quick. It would take less than one minute, but here it takes almost 10 minutes to apply that certificate. That time difference is huge. That is the only drawback or issue that I have faced with the Azure Application Gateway.
Other than that, the two services look the same.
What other advice do I have?
There are two versions of Application Gateway. Version 2 is a seven out of 10. I would rate version 1 at three to four out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
RTD at Fidoka srl
Used from warehouse to production
Pros and Cons
- "The production is a valuable feature."
- "The working speed of the solution needs improvement."
What is our primary use case?
The solution is being used from warehouse to production. In short, for everything.
What is most valuable?
The production is a valuable feature.
What needs improvement?
The working speed of the solution needs improvement.
For how long have I used the solution?
I have been using Microsoft Azure Application Gateway for quite some time.
What do I think about the stability of the solution?
The solution is mostly stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
For the initial setup, I would rate it five or six.
What about the implementation team?
The deployment takes eight months.
What other advice do I have?
I would rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at Cloud Direct
 A stable solution with good performance 
Pros and Cons
- "I like the tool's stability and performance."
- "I want the solution's support to improve. The tool is also expensive."
What is most valuable?
I like the tool's stability and performance.
What needs improvement?
I want the solution's support to improve. The tool is also expensive.
What do I think about the stability of the solution?
I don't find the solution to be stable.
How are customer service and support?
I have had issues with the customer service's responses. I want the support to be more quicker.
How was the initial setup?
The tool's setup is straightforward.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Probes and provides information about the backend health and works very well
Pros and Cons
- "The health probe is pretty good for your backend health. It tells you whether it's communicating and talking to the endpoint correctly. It is quite useful."
- "It is a bit tricky to configure. You've got to have a very specific format to configure it. They should make it a little bit easier to configure. Mapping the certificates into it isn't easy, and it could be better. Currently, you've to write a bit of automation to pull certificates directly to HTTPS."
What is our primary use case?
It is for securing traffic. It provides security against OWASP Top 10 vulnerabilities, so there is a V2 WAF App gateway.
How has it helped my organization?
This product works well to secure my public facing websites from things like sql injections
What is most valuable?
The health probe is pretty good for your backend health. It tells you whether it's communicating and talking to the endpoint correctly. It is quite useful.
What needs improvement?
It is a bit tricky to configure in the UI. You've got to configure front end back end ports ips and the map the listeners & rules for single or multi sites to configure it. They should make it a little bit easier to configure a pre-defined configuration Mapping the certificates from key vault. I think this would make app-gateway much better although it is a very good secure product. Automating this end to end takes a bit of of time to work out but once its done its very secure.
For how long have I used the solution?
I used it within the last six months. 
What do I think about the stability of the solution?
Its stability is pretty good. I've had it running now for about six months.
What do I think about the scalability of the solution?
It scales pretty well. Its availability seems pretty good. As long as you set the metrics right, it will scale efficiently.
How are customer service and support?
Their support is all right. Microsoft's support has covered it pretty well. I would rate them a four out of five.
How was the initial setup?
It is a bit tricky to configure, but once you do it, it is all right. Its configuration is a bit tricky in terms of getting the rules right. You got to get the rules right, and you got to get the endpoints right. The backend is easy enough to configure, but you need to get the rules right.
The mapping of the certificate got to be done in a very specific way for it to work. Once the certificate is there, pulling that certificate is easy enough, but you've got to map it manually because the configuration settings are quite tricky to do. You've to basically do it in the UI. I've had to do that a couple of times, so I've got it perfect in automation.
What other advice do I have?
I would advise going for OWASP Top 10 filtering. It is a must-have for V2 WAF security.
Overall, I'd rate it an eight out of ten. It is a good product, and once you get it configured, it does work well.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros
        sharing their opinions. 
Updated: October 2025
Popular Comparisons
Prisma Cloud by Palo Alto Networks
Imperva Application Security Platform
Azure Front Door
F5 Advanced WAF
Fortinet FortiWeb
F5 BIG-IP Local Traffic Manager (LTM)
Cloudflare Web Application Firewall
Fortinet FortiADC
Akamai App and API Protector
Azure Web Application Firewall
Radware Alteon
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros
        sharing their opinions. 
Quick Links
Learn More: Questions:
- What's the difference between Azure Front Door and Application Gateway?
- How does AWS WAF compare to Microsoft Azure Application Gateway?
- What are the pros and cons of F5 BIG-IP Local Traffic Manager (LTM) vs Microsoft Azure Application Gateway for a large construction company?
- When evaluating Application Delivery Controllers, what aspect do you think is the most important to look for?
- Comparison Between Kemp LoadMaster and Load Balancer.org
- Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
- What are your daily F5 BIG-IP LTM use cases?
- Why do I need an ADC solution?
- What is the best ADC solution?
- Why is Application Delivery Controllers (ADC) important for companies?


















