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MOHAMEDTRABELSI - PeerSpot reviewer
Senior infrastructure engineer at Cubic Information Systems
Real User
Sep 28, 2023
An easy-to-use and useful solution with expensive pricing and complicated deployment
Pros and Cons
  • "The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use."
  • "Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing."

What is most valuable?

The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use.  

What needs improvement?

Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing. 

What do I think about the stability of the solution?

Microsoft Azure Application Gateway is stable. 

What do I think about the scalability of the solution?

The solution is scalable. My company has two projects that use it. 

Buyer's Guide
Microsoft Azure Application Gateway
June 2026
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How was the initial setup?

The tool's deployment takes one week to complete. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing model is pay-as-you-go. 

What other advice do I have?

Microsoft Azure Application Gateway is a useful solution. I rate it a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2226693 - PeerSpot reviewer
Architect at a tech vendor with 5,001-10,000 employees
MSP
Top 5
Aug 12, 2023
The solution comes with a strong WAF module but needs more features added to it
Pros and Cons
  • "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
  • "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."

What is our primary use case?

Our client is using three to four applications. One use case is with the integration layer, which has the website running on the web app. It interacts with different applications and with their on-premise SAP solution as well. This app service works as an integration layer between the SAP solution and other different applications. The solution also has its patient application running, which is the patient appointment system, since our client is a healthcare organization. That separate application also runs on App Service and is deployed on Application Gateway.

What is most valuable?

I find its Application Gateway's WAF module valuable because it helps prevent layer 7 attacks.

What needs improvement?

Application Gateway’s limitation is that the private and the public endpoint cannot use the same port. But I believe they are working on it.

Another shortcoming is that the maximum permissive size for the request body size is two MB, and it needs to be increased up to five MB or more. Some other third-party solutions or even AWS provides better request body size in this regard.

I would like to see some more features in WAF with the next release to make it more competitive with leading web solution providers. When we compare the WAF with other solutions like F5’s WAF, Application Gateway’s WAF has fewer features.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten. It took us four or five months to optimize the solution.

What do I think about the scalability of the solution?

I rate Application Gateway's scalability a ten out of ten because it is very good. It has an autoscale feature. The solution is being used on close to 200 endpoints. My client is a medium-sized healthcare business.

How are customer service and support?

Sometimes customer support puts issues in loops, where they take us through L1 and L2, and it takes some time to get to the right person who can address the issue.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup an eight-point-five out of ten because it is easy. Deploying the solution takes a day or so, but all the configurations, working with the application team, and optimizations take time. Usually, it takes three to four days.

While deploying the solution, we gathered application data first, such as the URLs which we needed to run the app services, health probe ports, the certificates from the customer, and any custom flash rules which may need to be created. We gathered all the information from the customer and the customer's development teams.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing seven out of ten because some third-party solutions are even costlier than this. The product's price is good considering the set of features it provides. There is no cost in licensing, but they charge us based on the size of the application gateway, the data being transferred, and the gateway's scalability.

What other advice do I have?

The solution's app service and application gateway took us eight months to implement. It's a huge infrastructure.

If you are considering using Application Gateway, you have to understand the application flow thoroughly. If it will be an integration layer where you might face a lot of issues, counseling with the developers and the customer's teams is very important. The solution requires optimization from the WAF perspective as well as timeouts and other settings. It may take some time to stabilize. The product is stable, but I rate it a seven out of ten based on the features I've seen in competitors, like third-party dedicated WAF solutions, which provide a lot more flexibility and features to their customers. However, they are more costly. And when you have to design scalable solutions, they cost a lot more.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Microsoft Azure Application Gateway
June 2026
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,067 professionals have used our research since 2012.
Carlos James - PeerSpot reviewer
Cybersecurity Administrator at Carrion Communications
Real User
Jun 10, 2023
It's easy to configure the solution and adjust the size of your instance as needed
Pros and Cons
  • "Azure Application Gateway's most valuable feature is ease of use. The configuration is straightforward. It isn't difficult to adjust the size of your instances in the settings. You can do that with a few clicks, and the configuration file is the same way. You can also set rules and policies with minimal time and effort."
  • "The solution is easy to use overall, but the dashboard could be updated with a better layout and graphical design so that we can see the data a bit easier. Microsoft could also add more documentation. The documentation Microsoft provides doesn't tell us about resource requirements. We found that the instances we had weren't sufficient to support the firewall, so we had to increase them."

What is most valuable?

Azure Application Gateway's most valuable feature is ease of use. The configuration is straightforward. It isn't difficult to adjust the size of your instances in the settings. You can do that with a few clicks, and the configuration file is the same way. You can also set rules and policies with minimal time and effort. 

What needs improvement?

The solution is easy to use overall, but the dashboard could be updated with a better layout and graphical design so that we can see the data a bit easier. Microsoft could also add more documentation. The documentation Microsoft provides doesn't tell us about resource requirements. We found that the instances we had weren't sufficient to support the firewall, so we had to increase them. 

What do I think about the stability of the solution?

Azure is pretty stable, but you need to plan your resource use properly. 

What do I think about the scalability of the solution?

Azure Application Gateway is easy to scale. However, you may need to adjust your resources. For example, if you're already using the application gateway and want to use the firewall, you probably need to increase the size of your instances because it will consume more CPU and other resources. Maybe the firewall could be a bit lighter so that you don't need to increase the size. 

How are customer service and support?

I rate Microsoft Azure support 10 out of 10. They always give us great advice and go the extra mile. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Application Gateway is effortless. 

What's my experience with pricing, setup cost, and licensing?

I'm not familiar with Azure pricing for this product, but I know that it is billed based on usage. 

What other advice do I have?

I rate Azure Application Gateway eight out of 10. It's a product that is still under development, but I think we'll see its full potential in a few years. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gabriel Oyeyemi - PeerSpot reviewer
DevOps Engineer at Stanbic
Real User
May 5, 2023
Adds an extra layer of security to our backend but expensive solution
Pros and Cons
  • "We find it valuable because it is compatible with our existing Azure solution."
  • "There is room for improvement in the pricing model."

What is our primary use case?

We are using it to add an extra layer of security to our backend, protecting against denial-of-service attacks and other security threats.

What is most valuable?

We find it valuable because it is compatible with our existing Azure solution.

What needs improvement?

There is room for improvement in the pricing model. 

For how long have I used the solution?

We just recently implemented it and are still exploring its features.

What do I think about the stability of the solution?

It is stable so far to our needs.

What do I think about the scalability of the solution?

It is scalable so far to our needs.

How was the initial setup?

The setup process is easy to follow by just following the official documentation. We were able to set it up within a few hours.

What's my experience with pricing, setup cost, and licensing?

It is relatively expensive but still within our budget, especially compared to more expensive alternatives like Barracuda. There's no license. It's a cloud-based solution.

As we are already fully on Azure, it leverages other functionalities and remains cost-effective.

What other advice do I have?

Overall, I would rate the solution a six out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architecture at a computer software company with 201-500 employees
Real User
May 30, 2024
It's really useful, and I have used it for API applications as well as web applications
Pros and Cons
  • "The solution's integration is very good."
  • "Microsoft needs to work on their documentation."

What is our primary use case?

It's really useful, and I have used it for API applications as well as web applications. Apart from that, you can write your custom rules. 

I have widely used it for applications. It's good if you have a single application, as well as a number of applications. You can have one application and configure everything in one application gateway. 

Microsoft can work on it as the pooling size as the max pool size is two hundred. Sometimes, when there's heavy traffic, it gives a bad gateway error. 

What is most valuable?

If you are using a third party application and have network constraints, you can use the API in your network and then create a proxy out of it. It is URL-based. 

The solution's integration is very good.

The troubleshooting feature is also good, as it gives you a fair amount of permission.

What needs improvement?

Microsoft needs to work on their documentation.

The scalability needs improvement.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for almost four years. 

What do I think about the stability of the solution?

It is a highly stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution can be made more scalable. 

How are customer service and support?

The technical support team is quick in their responses.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complex at the beginner level due to lack of documents. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced. 

What other advice do I have?

Overall, I rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
MuraliKrishna - PeerSpot reviewer
Deputy Manager at Deloitte
Real User
Dec 8, 2023
An expensive solution for isolation and load balancing

What is our primary use case?

We use the solution for isolation and load balancing.

What is most valuable?

The solution offers the ability to scale the bandwidth in real-time and observability.

What needs improvement?

The product should improve its cost-to-performance ratio.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for 18 months.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

All Azure services have the same support. There is no specific support. There is a similar team for all components and tickets. They need to do a much better job. The quality and speed of support should be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup takes a few minutes.

I rate the initial setup a seven out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I advise other users to monitor their usage and not build unnecessary gateways.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HoangDang - PeerSpot reviewer
Presales Manager at Noventiq
Real User
Apr 10, 2023
Easy to use, helpful automatic scaling, and reliable
Pros and Cons
  • "The most valuable feature of Microsoft Azure Application Gateway is its ease of use."
  • "Microsoft Azure Application Gateway could improve by allowing features to use more third-party tools."

What is our primary use case?

We are using Microsoft Azure Application Gateway for load balancing and for an additional layer of security.

What is most valuable?

The most valuable feature of Microsoft Azure Application Gateway is its ease of use.

What needs improvement?

Microsoft Azure Application Gateway could improve by allowing features to use more third-party tools.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for approximately six months.

What do I think about the stability of the solution?

I rate the stability of Microsoft Azure Application Gateway a nine out of ten.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure Application Gateway is great and can be done automatically.

We are doing approximately 10,000 requests per second.

How are customer service and support?

The wait time for a response from the support can be too long. Additionally, we have called repeatedly and we did not have a good experience.

I rate the support from Microsoft Azure Application Gateway a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used Imprivata OneSign and F5 prior to switching to Microsoft Azure Application Gateway because of the better cloud performance.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Microsoft Azure Application Gateway an eight out of ten.

What other advice do I have?

The initial setup of Microsoft Azure Application Gateway is simple when you follow the instructions.

I rate Microsoft Azure Application Gateway an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Roopesh P - PeerSpot reviewer
IT Manager at Nivaata System Pvt ltd
Vendor
Mar 24, 2023
Support and stability could improve, but useful for traffic management
Pros and Cons
  • "The most valuable feature of the solution is traffic management."
  • "The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem."

What is our primary use case?

We are using Microsoft Azure Application Gateway which hosted our domain as a load balancer. We have an application visible to the public and the traffic passes through this solution.

What is most valuable?

The most valuable feature of the solution is traffic management.

What needs improvement?

The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for approximately three years.

What do I think about the stability of the solution?

We have had some issues with the stability.

I rate the stability of Microsoft Azure Application Gateway a three out of ten.

What do I think about the scalability of the solution?

We have approximately 600 requests from one balancer and a total of 3,000 requests.

I rate the scalability of Microsoft Azure Application Gateway a three out of ten.

How are customer service and support?

I rate support from Microsoft Azure Application Gateway a four out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used a solution prior to  Microsoft Azure Application Gateway.

How was the initial setup?

The implementation of the solution was complex, it took a few hours to complete.

I rate the initial setup of  Microsoft Azure Application Gateway a three out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is paid monthly. The solution is highly expensive.

What other advice do I have?

I would not recommend this solution.

I rate Microsoft Azure Application Gateway a four out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Consultant at productive it solutions
Real User
Feb 9, 2022
Probes and provides information about the backend health and works very well
Pros and Cons
  • "The health probe is pretty good for your backend health. It tells you whether it's communicating and talking to the endpoint correctly. It is quite useful."
  • "This product works well to secure my public facing websites from things like sql injections"
  • "It is a bit tricky to configure. You've got to have a very specific format to configure it. They should make it a little bit easier to configure. Mapping the certificates into it isn't easy, and it could be better. Currently, you've to write a bit of automation to pull certificates directly to HTTPS."
  • "It is a bit tricky to configure in the UI. You've got to configure front end back end ports ips and map the listeners and rules for single or multi sites to configure it."

What is our primary use case?

It is for securing traffic. It provides security against OWASP Top 10 vulnerabilities, so there is a V2 WAF App gateway. 

How has it helped my organization?

This product works well to secure my public facing websites from things like sql injections

What is most valuable?

The health probe is pretty good for your backend health. It tells you whether it's communicating and talking to the endpoint correctly. It is quite useful.

What needs improvement?

It is a bit tricky to configure in the UI. You've got to configure front end back end ports ips and the  map the listeners & rules for single or multi sites to configure it. They should make it a little bit easier to configure a pre-defined configuration Mapping the certificates from key vault. I think this would make app-gateway much better although it is a very good secure product. Automating this end to end takes a bit of of time to work out but once its done its very secure.

For how long have I used the solution?

I used it within the last six months. 

What do I think about the stability of the solution?

Its stability is pretty good. I've had it running now for about six months. 

What do I think about the scalability of the solution?

It scales pretty well. Its availability seems pretty good. As long as you set the metrics right, it will scale efficiently.

How are customer service and support?

Their support is all right. Microsoft's support has covered it pretty well. I would rate them a four out of five.

How was the initial setup?

It is a bit tricky to configure, but once you do it, it is all right. Its configuration is a bit tricky in terms of getting the rules right. You got to get the rules right, and you got to get the endpoints right. The backend is easy enough to configure, but you need to get the rules right. 

The mapping of the certificate got to be done in a very specific way for it to work. Once the certificate is there, pulling that certificate is easy enough, but you've got to map it manually because the configuration settings are quite tricky to do. You've to basically do it in the UI. I've had to do that a couple of times, so I've got it perfect in automation.

What other advice do I have?

I would advise going for OWASP Top 10 filtering. It is a must-have for V2 WAF security.

Overall, I'd rate it an eight out of ten. It is a good product, and once you get it configured, it does work well.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roopesh P - PeerSpot reviewer
IT Manager at Nivaata System Pvt ltd
Vendor
Sep 29, 2021
Provides security features comparable to AWS, but certificate updates take too long
Pros and Cons
  • "It has a filter available, although we are not currently using it because it is not part of our requirements. But it is a good option and when it becomes part of our requirements we will definitely use it."
  • "It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user."

What is our primary use case?

We are using it for application load balancing and scaling.

What is most valuable?

It has a filter available, although we are not currently using it because it is not part of our requirements. But it is a good option and when it becomes part of our requirements we will definitely use it. 

What needs improvement?

It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user.

For how long have I used the solution?

I have been using Microsoft Azure Application for the last six months.

What do I think about the scalability of the solution?

I think the scalability is okay, but I haven't tried to scale it.

Application Gateway is tied into our applications. We have about 5,000 connections into Application Gateway, on average. There are around 800 to 900 requests per minute.

How are customer service and support?

I have not had to contact Microsoft tech support about Azure Application Gateway.

Which solution did I use previously and why did I switch?

Previously, we were in AWS. We just migrated to Azure. 

How was the initial setup?

The initial setup is straightforward. If you compare it with AWS, it's a little bit complicated, but overall, the technical aspects are very simple.

A normal Application Gateway deployment takes around 20 to 25 minutes, but again, the application of certificate changes takes around 20 to 25 minutes, so the total time involved is about one hour.

What about the implementation team?

We did not use a third-party. Currently, I'm the only person handling the solution in our company. My main task in Application Gateway is configuration, as it's a service that is provided by Azure. There is not much more for me to do than configure it.

What's my experience with pricing, setup cost, and licensing?

Between v1 and v2, there is a lot of change in the pricing. It is very costly compared to AWS. Our main implementation strategy is based around the pricing. If there are any technical features that we need to consider in addition, we will. If the prices for those additional features are okay then we will use them.

Which other solutions did I evaluate?

The features in both AWS and Azure seem to be comparable. We are enabling all the security features that were available in AWS. 

From my few months of experience with Azure, the configuration changes we are making in Application Gateway, such as a certificate change, are taking more time to apply to the service. In AWS it was very quick. It would take less than one minute, but here it takes almost 10 minutes to apply that certificate. That time difference is huge. That is the only drawback or issue that I have faced with the Azure Application Gateway. 

Other than that, the two services look the same.

What other advice do I have?

There are two versions of Application Gateway. Version 2 is a seven out of 10. I would rate version 1 at three to four out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.