MOHAMEDTRABELSI - PeerSpot reviewer
Senior infrastructure engineer at Cubic Information Systems
Real User
Top 5Leaderboard
An easy-to-use and useful solution with expensive pricing and complicated deployment
Pros and Cons
  • "The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use."
  • "Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing."

What is most valuable?

The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use.  

What needs improvement?

Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing. 

What do I think about the stability of the solution?

Microsoft Azure Application Gateway is stable. 

What do I think about the scalability of the solution?

The solution is scalable. My company has two projects that use it. 

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How was the initial setup?

The tool's deployment takes one week to complete. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing model is pay-as-you-go. 

What other advice do I have?

Microsoft Azure Application Gateway is a useful solution. I rate it a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HoangDang - PeerSpot reviewer
Presales Manager at Noventiq
Real User
Easy to use, helpful automatic scaling, and reliable
Pros and Cons
  • "The most valuable feature of Microsoft Azure Application Gateway is its ease of use."
  • "Microsoft Azure Application Gateway could improve by allowing features to use more third-party tools."

What is our primary use case?

We are using Microsoft Azure Application Gateway for load balancing and for an additional layer of security.

What is most valuable?

The most valuable feature of Microsoft Azure Application Gateway is its ease of use.

What needs improvement?

Microsoft Azure Application Gateway could improve by allowing features to use more third-party tools.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for approximately six months.

What do I think about the stability of the solution?

I rate the stability of Microsoft Azure Application Gateway a nine out of ten.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure Application Gateway is great and can be done automatically.

We are doing approximately 10,000 requests per second.

How are customer service and support?

The wait time for a response from the support can be too long. Additionally, we have called repeatedly and we did not have a good experience.

I rate the support from Microsoft Azure Application Gateway a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used Imprivata OneSign and F5 prior to switching to Microsoft Azure Application Gateway because of the better cloud performance.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Microsoft Azure Application Gateway an eight out of ten.

What other advice do I have?

The initial setup of Microsoft Azure Application Gateway is simple when you follow the instructions.

I rate Microsoft Azure Application Gateway an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Azure Application Gateway
April 2024
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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NavaponWisitthanon - PeerSpot reviewer
Infrastructure Specialist at SCB Data Ex
Real User
Top 10
Helps to manage web traffic for applications and filter out unwanted traffic
Pros and Cons
  • "I rate Microsoft Azure Application Gateway's scalability a ten out of ten. My company has more than 1000 users who use it daily."
  • "Microsoft Azure Application Gateway is harder to manage than Imperva. It is not intuitive and stable compared to other products."

What is our primary use case?

We use the tool to manage web traffic for our applications. It helps us to filter out unwanted traffic. 

What needs improvement?

Microsoft Azure Application Gateway is harder to manage than Imperva. It is not intuitive and stable compared to other products. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I rate the tool's stability a seven out of ten. 

What do I think about the scalability of the solution?

I rate Microsoft Azure Application Gateway's scalability a ten out of ten. My company has more than 1000 users who use it daily. 

How was the initial setup?

The tool's deployment is difficult. The time for provisioning varies depending on the company. It can range from as quick as five to ten minutes to as long as one hour or even half a day, depending on the specific requirements of the company you're provisioning for. The team depends on the size of the deployment. 

What about the implementation team?

Our in-house and outsourced resources helped us with the deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than Imperva. I rate it four to five out of ten. 

What other advice do I have?

The traffic must pass through the firewall server and proceed through the application gateway before reaching the application itself. I rate the product a five out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Architect at a computer software company with 1,001-5,000 employees
MSP
Top 5
The solution comes with a strong WAF module but needs more features added to it
Pros and Cons
  • "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
  • "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
  • "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
  • "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."

What is our primary use case?

Our client is using three to four applications. One use case is with the integration layer, which has the website running on the web app. It interacts with different applications and with their on-premise SAP solution as well. This app service works as an integration layer between the SAP solution and other different applications. The solution also has its patient application running, which is the patient appointment system, since our client is a healthcare organization. That separate application also runs on App Service and is deployed on Application Gateway.

What is most valuable?

I find its Application Gateway's WAF module valuable because it helps prevent layer 7 attacks.

What needs improvement?

Application Gateway’s limitation is that the private and the public endpoint cannot use the same port. But I believe they are working on it.

Another shortcoming is that the maximum permissive size for the request body size is two MB, and it needs to be increased up to five MB or more. Some other third-party solutions or even AWS provides better request body size in this regard.

I would like to see some more features in WAF with the next release to make it more competitive with leading web solution providers. When we compare the WAF with other solutions like F5’s WAF, Application Gateway’s WAF has fewer features.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten. It took us four or five months to optimize the solution.

What do I think about the scalability of the solution?

I rate Application Gateway's scalability a ten out of ten because it is very good. It has an autoscale feature. The solution is being used on close to 200 endpoints. My client is a medium-sized healthcare business.

How are customer service and support?

Sometimes customer support puts issues in loops, where they take us through L1 and L2, and it takes some time to get to the right person who can address the issue.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup an eight-point-five out of ten because it is easy. Deploying the solution takes a day or so, but all the configurations, working with the application team, and optimizations take time. Usually, it takes three to four days.

While deploying the solution, we gathered application data first, such as the URLs which we needed to run the app services, health probe ports, the certificates from the customer, and any custom flash rules which may need to be created. We gathered all the information from the customer and the customer's development teams.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing seven out of ten because some third-party solutions are even costlier than this. The product's price is good considering the set of features it provides. There is no cost in licensing, but they charge us based on the size of the application gateway, the data being transferred, and the gateway's scalability.

What other advice do I have?

The solution's app service and application gateway took us eight months to implement. It's a huge infrastructure.

If you are considering using Application Gateway, you have to understand the application flow thoroughly. If it will be an integration layer where you might face a lot of issues, counseling with the developers and the customer's teams is very important. The solution requires optimization from the WAF perspective as well as timeouts and other settings. It may take some time to stabilize. The product is stable, but I rate it a seven out of ten based on the features I've seen in competitors, like third-party dedicated WAF solutions, which provide a lot more flexibility and features to their customers. However, they are more costly. And when you have to design scalable solutions, they cost a lot more.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Charles Salameh - PeerSpot reviewer
Senior Cloud Engineer at Netcetera AG
Real User
Top 5
A cloud-based web load balancer that needs improvement with technical support, scalability and initial setup
Pros and Cons
    • "The solution has many limitations. You cannot upgrade the VPN to the application gateway. So I started with version one, which has limited capabilities, and they provided version two. And unfortunately, I cannot upgrade from v one to v two like other services. So I have to decommission the version one and create a new one with version two. Also the version one was complex with the certificates uploading the SQL certificates."

    What is our primary use case?

    The solution is used to terminate the SSL configuration to do SL Inspection for securing your website, as we cannot provide the website directly to the Internet. To prevent it from attacks and to maintain authentication.


    What needs improvement?

    The solution has many limitations. You cannot upgrade the VPN to the application gateway. So I started with version one, which has limited capabilities, and they provided version two. And unfortunately, I cannot upgrade from v one to v two like other services. So I have to decommission the version one and create a new one with version two. Also the version one was complex with the certificates uploading the SQL certificates.


    For how long have I used the solution?

    I have been using Microsoft Azure Application Gateway for four years.


    What do I think about the stability of the solution?

    It is a stable solution.


    What do I think about the scalability of the solution?

    It is not a scalable solution. It's scalable because as I told you, if you are using version one, you cannot upgrade which means it's not scalable and not reliable. Because maybe later next year, they will provide you with version three and you cannot upgrade. So you are in a hassle every year to recreate it.


    How are customer service and support?

    The technical support team is not good.So they have to put the proper people in Azure to support other people. They should not put first client support, they have they read by the group and do support severity one and severity two cases. So it is an ongoing group with them. That's why I don't rely on Azure support. I do rely on my expertise and my findings.


    How was the initial setup?

    The initial setup is complex. The deployment needs expertise so one needs to be familiar and read properly and do the testing.


    What's my experience with pricing, setup cost, and licensing?

    It is an expensive solution. We have an enterprise agreement, it is monthly.


    What other advice do I have?

    I don't have a lot of visibility on the traffic and I do not like it. So everything that I am locked with, I cannot see the root logs and I don't recommend it. So if it comes to me to decide which solution I would like, I won't go on the cloud unless I have full visibility on my resources. So because while troubleshooting, you will be in a non handling loop with the support and the support of the cloud. They are not able to provide you with the solution. They have to escalate and debug it. So you will be losing days and days troubleshooting. So once you have your appliance, you will have access to the root level, and you can collect the logs, read the logs, send it to the vendor and work with it.

    I rate the solution a three out of ten.



    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Thabani Dongo - PeerSpot reviewer
    Network Engineer at Cloud Direct
    MSP
    Top 5
    A stable solution with good performance
    Pros and Cons
    • "I like the tool's stability and performance."
    • "I want the solution's support to improve. The tool is also expensive."

    What is most valuable?

    I like the tool's stability and performance. 

    What needs improvement?

    I want the solution's support to improve. The tool is also expensive. 

    What do I think about the stability of the solution?

    I don't find the solution to be stable. 

    How are customer service and support?

    I have had issues with the customer service's responses. I want the support to be more quicker. 

    How was the initial setup?

    The tool's setup is straightforward.  

    What other advice do I have?

    I would rate the product an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Real User
    Top 5
    Used from warehouse to production
    Pros and Cons
    • "The production is a valuable feature."
    • "The working speed of the solution needs improvement."

    What is our primary use case?

    The solution is being used from warehouse to production. In short, for everything. 

    What is most valuable?

    The production is a valuable feature. 

    What needs improvement?

    The working speed of the solution needs improvement. 

    For how long have I used the solution?

    I have been using Microsoft Azure Application Gateway for quite some time. 

    What do I think about the stability of the solution?

    The solution is mostly stable. 

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How was the initial setup?

    For the initial setup, I would rate it five or six. 

    What about the implementation team?

    The deployment takes eight months. 

    What other advice do I have?

    I would rate the overall solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Senior Software Engineer at Varian Medical Systems, Inc.
    Real User
    Secures our internal applications and hides them from outside connections
    Pros and Cons
    • "This is a SaaS product, so it is always up to date."
    • "For the first-time user, it is difficult to understand so the user-interface needs to be improved."

    What is our primary use case?

    We primarily use this solution to hide all of our applications behind the firewall. The application logic and dependencies are not known to the outside world because you don't have to open your external public IP to them.

    It does not particularly improve functionality but you get the benefit of the security that is offered by Azure.

    How has it helped my organization?

    The Azure Application Gateway allows us to hide all of our backend components from our clients.

    What is most valuable?

    This is a SaaS product, so it is always up to date.

    Once the gateway is configured, you can route all of your client requests based on the relevant part. For example, if somebody is asking to upload an image then a separate part will be called, whereas if they are asking to upload a video then it will be a different repository.

    What needs improvement?

    The documentation is not user-friendly and it is not very easy to use. For the first-time user, it is difficult to understand so the user-interface needs to be improved.

    The tutorials are something that can be improved upon.

    I would like to see this more of a multitenant solution.

    For how long have I used the solution?

    I have been working with the Azure Application Gateway for almost 11 months.

    What do I think about the stability of the solution?

    It is a good service that is provided by the vendor and it is stable.

    What do I think about the scalability of the solution?

    It is getting more scalable as more features are being added.

    How are customer service and technical support?

    We have not been in contact with technical support for this solution.

    Which solution did I use previously and why did I switch?

    We use Microsoft products for the majority of our applications and we are completely dependent on them. We did use another service prior to this one, which was an internal tool, but we switched to Azure because everything is being controlled by the vendor.

    How was the initial setup?

    The configuration involves defining all of the routes. This is somewhat complex and is not easily understandable by just anyone. Our deployment took about 15 minutes.

    What about the implementation team?

    We have an internal team for deployment and maintenance.

    Which other solutions did I evaluate?

    We did not evaluate other options before selecting the Azure Application Gateway.

    What other advice do I have?

    My advice to anybody who is considering this solution is that it is not a must-have feature, but rather, a security service. If you're ready to bear the cost for security then you should implement the application gateway. 

    This is a product that is in good shape.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.