Our Meraki MS Switches are deployed in different environments. Some are in a bank, some are in a dental office, and some are in a business office in downtown Chicago.
Technical Consultant at a tech services company with 201-500 employees
Valuable dashboard makes managing switches easy
Pros and Cons
- "The most valuable feature is the dashboard because it makes it easy to manage all of the switches. It's easy to turn them up and get it configured."
- "Sometimes the controller in the cloud that controls the access points does not have the most accurate information. There is sometimes a glitch in keeping the management controller that is in the cloud up to date."
What is our primary use case?
What is most valuable?
The most valuable feature is the dashboard because it makes it easy to manage all of the switches. It's easy to turn them up and get it configured.
What needs improvement?
Sometimes the controller in the cloud that controls the access points does not have the most accurate information. There is sometimes a glitch in keeping the management controller that is in the cloud up to date.
For how long have I used the solution?
I have been using Meraki MS Switches for 12 years now.
Buyer's Guide
Meraki MS Switches
December 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
What do I think about the stability of the solution?
Meraki MS Switches are stable.
What do I think about the scalability of the solution?
Meraki MS Switches are scalable to an extent. I think it is scalable if you are using it for residential Wi-Fi or office Wi-Fi where there is not a lot of complex configuration, I think it will scale well.
How was the initial setup?
Initial setups are straightforward for us. We deploy in many different environments. Our deployment in the dental office took a few hours. Our deployment of about 200 APs in a residential retirement community was probably a month because it was 200 APs and a lot of integration. In other words, deployment can take anywhere from a few hours to four weeks depending on the size of the installation.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to five, one being the cheapest and five being the most expensive, I would rate the cost of Meraki MS Switches a three.
What other advice do I have?
My advice to anyone looking to deploy Meraki MS Switches is: be aware of the fact that you cannot activate it without a license. It does not work. There are benefits tied to the licensing. The licensing provides you with maintenance or replacement, which means that it covers you from a couple of different perspectives. The licensing is multipurpose.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
NOC Technical Lead at a tech services company with 10,001+ employees
More stable and reliable than other competitors on the market, easy to configure
Pros and Cons
- "It is easy to configure and claim the switches by their serial number directly from the portal."
- "In reference to an area of improvement sometimes the switch does not connect to the internet initially."
What is our primary use case?
I use it primarily when migrating from old or legacy to Meraki MS Switches supporting Meraki services and supporting the SD-WAN. But I am using them with the SD-WAN provided by FlexWare. I am also using it for connecting access points because it is easier than using the Catalyst with a command line. Meraki MS Switches has its own user interface on its platform. It is easier for configuring the interfaces and monitoring, getting the box and logs from Exporter. We are using it in some regions, especially in the Americas, North and Latin Americas, Asia Pacific, and some countries in the EMEA.
How has it helped my organization?
I like that the portal has maps inside it that detect a given location which makes searching on it easier. You can also attach photos to the portal.
The shooting portal side needs to have CLI access for deep investigations.
What is most valuable?
The most valuable feature is that it is more stable than Catalyst switches. It is easy to configure and claim the switches by their serial number directly from the portal.
What needs improvement?
In reference to an area of improvement sometimes the switch does not connect to the internet initially. One area that needs to be improved is the issue of the STP incompatible versions It occurs when there is another version of the opposite device. If you have an older version or newer version of the software, sometimes it is an issue that happens with STP incompatible versions for the uplinks. There is a lot of dependency on software compatibility. I would like to see the feature of the Catalyst Switches regarding the LLDB and CDP neighbors to be included.
For how long have I used the solution?
I have been using Meraki MS Switches for the past three years now.
What do I think about the stability of the solution?
Meraki MS Switches are a stable solution.
What do I think about the scalability of the solution?
The scalability of Meraki MS Switches depends on the compatibility of the version you are working with. In addition, it also relates to a small office or a warehouse.
How are customer service and support?
We have yet to send cases to the vendor.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and easy. The deployment is pretty fast and takes usually about an hour to complete. We configure the ports, and LANs, you can select multiple interfaces, and configure them at the same time. This is similar to the interface range command line and the user interface, simply connect the internet and everything will work.
What about the implementation team?
The solution was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
It depends on the cost center and the version of switches and their model no, so it varies from small places to large environments.
What other advice do I have?
Meraki MS Switches are more stable and reliable than Catalyst switches. They are an easy product to configure. You need to know the network essentials and what are the IPs. A professional engineer is not required to install them. I would rate them an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Meraki MS Switches
December 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Manager - Enterprise Networking Solutions at a tech services company with 201-500 employees
User-friendly with good visibility and a reasonable price
Pros and Cons
- "The product is reasonably priced."
- "The troubleshooting could be better."
What is most valuable?
The solution is user-friendly and offers good visibility of users, service visibility and program management. It is easy to handle the configurations.
The setup is simple.
We have found the product to be stable.
It is scalable.
The product is reasonably priced.
The existing setup is okay right now.
What needs improvement?
The troubleshooting could be better. Sometimes we get the wrong information.
Technical support could be better.
It's not perfectly priced. It could always be a bit lower.
For how long have I used the solution?
I've used the solution for two or three years.
What do I think about the stability of the solution?
It's a stable solution. The product is reliable. We have not faced any problems so far. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable.
We currently have hundreds of switches.
At this point in time, we do not have plans to increase usage.
How are customer service and support?
Technical support is not the best. We can't say they are very good.
How would you rate customer service and support?
Neutral
How was the initial setup?
It's an easy initial setup. It's straightforward. It's not complex or difficult.
We only need one person to handle the initial setup.
What's my experience with pricing, setup cost, and licensing?
The price is quite good. I'd rate it four out of five. It's affordable.
Which other solutions did I evaluate?
We did look into other solutions.
What other advice do I have?
We have a partnership with Meraki.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Manager at a tech services company with 51-200 employees
Fair pricing, good integration, and helpful support
Pros and Cons
- "Support has been very good."
- "We aren't missing any features."
What is our primary use case?
We primarily use the solution for switches.
What is most valuable?
The switches are great. The basic features are sufficient.
The stability is good.
You can scale the product.
Support has been very good.
The solution offers very good integration potential.
The pricing is fair and offers good value.
What needs improvement?
Since 2019, we have not encountered any problems with the switches. On our servers, there are occasionally some bugs or some problems with some features that need Meraki support; however, everything works well with Meraki Switches.
We aren't missing any features.
For how long have I used the solution?
We've used the solution since 2019. We've used it for a few years now.
What do I think about the stability of the solution?
For the most part, the solution is stable. Upgrades are typically great. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
We do not have issues with the scalability. It's very easy to expand.
There are more than 20 companies using the solution, however, I don't have details about how many individual users are at each company.
How are customer service and support?
As we have Cisco Premier, when we have to call them, Meraki is very fast in solving our tickets and definitely was very fast in their support. It's very, very good. We can call them directly and get immediate help.
What's my experience with pricing, setup cost, and licensing?
We pay for the solution on a yearly basis. We pay a standard fee and there are no additional costs.
While it may not be the cheapest, for the quality you receive, the price is very good.
What other advice do I have?
We are resellers.
We are a Cisco Premier Partner, and we're trying to do Meraki certifications. It's in progress.
We provide Meraki to our customers, and it's working well.
Meraki's on the cloud. All solutions that are using SD-WAN is managed on the cloud.
Almost all our customers here in the Madagascar area are 49 or 24FP versions of Meraki MS 210. It's suitable for all our customers here.
We recommend the solution.
It's reliable and I advise others to use it. If they are using Meraki Switches, I recommend them to use also the firewalls and access points. They work well with everything in one dashboard. It's better to pay and have the firewall, switches, and access points together to get a good view on the dashboard and the management. It's better to use Meraki. It is very, very stable.
I'd rate the switches a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of IT Services at a educational organization with 51-200 employees
It's scalable, easy to set up and not too expensive.
Pros and Cons
- "Setting up a Meraki switch is fairly simple. It can be done by one manager and a senior engineer developer."
What is our primary use case?
We use Meraki MS Switches to provide network security. We have around 900 users.
For how long have I used the solution?
I've been using Meraki MS Switches for five years.
What do I think about the stability of the solution?
Meraki switches are stable.
What do I think about the scalability of the solution?
Meraki switches are easy to scale.
How are customer service and support?
We haven't had any major issues, but we've gotten general support from them.
How was the initial setup?
Setting up a Meraki switch is fairly simple. It can be done by one manager and a senior engineer developer.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
The licensing cost isn't too expensive.
What other advice do I have?
I rate Meraki MS switches nine out of 10. I would absolutely recommend it to other people.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of IT at a hospitality company with 201-500 employees
Allows you to stagger the firmware updates and is easy to configure and use
Pros and Cons
- "The most valuable features are ease of use and configuration. It has a cloud-based configuration that makes it easy."
- "They tend to have some weird issues with fiber uplinks."
What is most valuable?
The most valuable features are ease of use and configuration. It has a cloud-based configuration that makes it easy.
They've added some improvements to firmware update scheduling where you can stagger the updates, which is the biggest advantage. Prior to that, you could not stagger updates when you have data center switches or stacks, which was difficult. They've now added some improvements for more update processes to stagger devices, which has greatly improved my happiness. It is in beta right now.
What needs improvement?
They tend to have some weird issues with fiber uplinks.
For how long have I used the solution?
I have been using these switches for six years. We have the latest version.
What do I think about the stability of the solution?
They are stable. The only issues I've encountered are with fiber uplinks.
What do I think about the scalability of the solution?
I don't have any scalability issues, but there are certain things for which I probably wouldn't use it, such as storage area, networking, etc. For local LAN, it shouldn't have any scalability issues.
How are customer service and support?
It's usually pretty good. It tends to lack when we run into some bug issues. They take time.
How was the initial setup?
It was straightforward. For maintenance, one to two people are enough for about 200 users.
What's my experience with pricing, setup cost, and licensing?
It depends on what type of equipment you have and other things. We're about $17,000 a year.
What other advice do I have?
I would rate these switches an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Network and Telephony at a healthcare company with 1,001-5,000 employees
Easy to use, good visibility, an awesome dashboard, and good support
Pros and Cons
- "It is easy to work with."
- "I would like to add a voice capability to Meraki, to make a call or receive a call."
What is our primary use case?
I use this solution at work and in my house. The network in my house runs on Cisco Meraki. I use it to connect my home network to the internet.
At work, we use it to connect the users, their network, and their computers to the network.
What is most valuable?
It is easy to work with.
The dashboard is awesome. It provides you with very rich information, and when it comes to troubleshooting, it provides you with a wealth of information on the network about what is going on.
It tells you what traffic goes out and what traffic comes in.
It's very good. It provides you with a very deep look and there is a lot of good information if you need it.
What needs improvement?
I would like to add a voice capability to Meraki, to make a call or receive a call. It can be done in the software or some type of hardware.
The switches have wireless, routers, firewalls, and SD-WAN. They have also added cameras to their product lines, as well as the sensors in their product lines.
I like to see to add some voice capability to complete the circle. That would make them complete in terms of having the ability to make a phone call. For example, if I am buying their products and I need a phone, then I would have to go buy a phone from another vendor.
It would be nice because if I had a phone added then I would need to go to any other vendor.
I would have one dashboard where I could see my sensors, my firewall, my switches, my wireless, and I can see the switch, I could see everything. I wouldn't need to go to the dashboard to look at my phone activity. It would all be on one dashboard and involve one vendor.
For how long have I used the solution?
I have used Meraki MS Switches for many years.
I am using the latest version.
What do I think about the stability of the solution?
Meraki MS Switches is a stable product.
What do I think about the scalability of the solution?
Meraki MS Switches are scalable.
How are customer service and technical support?
The technical support is awesome. When you send an email, they respond quickly. They run 24/7.
How was the initial setup?
It is easy to set up.
It is so simple that anyone could install it.
What's my experience with pricing, setup cost, and licensing?
I don't have an issue with the price of this solution.
Which other solutions did I evaluate?
I am currently doing research to see what technology would be best suited for a particular issue that we are facing.
What other advice do I have?
I haven't experienced any problems with this solution.
If I had, I would have switched to another vendor, and I wouldn't use it at home.
I use it at work and at home and I don't have any issues.
I would rate Meraki MS Switches a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at a construction company with 51-200 employees
Great support and definitely worth considering if you are looking for a cloud switch
Pros and Cons
- "I like the support, and basically, that's why I'm using Meraki by Cisco."
- "I've had some hardware failure issues on the POE side on several switches across the years. There seems to be a problem with the POE ports of their unit system."
What is our primary use case?
We use it for network connectivity in our organization. We use it across all of our locations.
It is cloud-based. So, the software is updated to the latest firmware on a regular basis by Cisco. We have a private cloud.
What is most valuable?
I like the support, and basically, that's why I'm using Meraki by Cisco.
What needs improvement?
I've had some hardware failure issues on the POE side on several switches across the years. There seems to be a problem with the POE ports of their unit system.
For how long have I used the solution?
I have been using this solution for probably seven or eight years.
How are customer service and technical support?
They're pretty good. I would give them a 10 out of 10.
What other advice do I have?
If you're looking for cloud switches, I would definitely recommend including them in your evaluation because they're really good.
I would rate Meraki MS Switches a nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Product Categories
Ethernet SwitchesPopular Comparisons
Cisco Ethernet Switches
Aruba Switches
NETGEAR Switches
MikroTik Routers and Switches
Ubiquiti UniFi Switches
Cisco Catalyst Switches
D-Link Ethernet Switches
Fortinet FortiSwitch - Secure Access
Arista Networks Platform
TP-Link Omada Switches
Huawei Ethernet Switches
Juniper EX Series Ethernet Switches
HPE Ethernet Switches
H3C Ethernet Switches
Cisco Linksys Ethernet Switches
Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can I use Meraki MS125-24 Layer 2 switch' SFP port for 10Gb NAS (as a simple connection)?
- Juniper vs Cisco ethernet switches: Which one is better?
- When evaluating Ethernet Switches, what aspect do you think is the most important to look for?
- Which Ethernet switch do you use? Why?
- What are your recommended Layer 2 and Layer 3 network switches if the main consideration is performance?
- Does anyone have statistics on how often a fire occurs in a computer room?
- Why does Cisco dominate the ethernet switching market?
- Juniper EX4600 vs. Cisco 3850
- What's your number one piece of advice for someone looking to purchase an Ethernet switch?
- User question: which of the following is the best Ethernet Switch?


















