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IT Manager at a construction company with 10,001+ employees
Real User
Sep 23, 2021
They're not expensive and configuration is very easy
Pros and Cons
  • "These switches are not expensive and their configuration is very easy. You can provision them on the dashboard, then you just connect them to everything."
  • "Some people would have some reservations about the yearly subscription. Maybe they could offer an option of having a one-off or perpetual license to let people test it and see how it goes."
  • "But I guess some people would have some reservations about the yearly subscription."

What is our primary use case?

We are using the Meraki MS120, MS425, and MS355 switches. We currently have a mixed environment with Cisco switches as well as these Meraki switches. We're replacing them one by one to see how well they perform. So far, we have only configured the MS120, which are the eight-port switches. We have some poor equipment, so we are replacing the existing switches. There are fewer network ports that are required, so we've set up these first.  

 We haven't yet finished setting up the MS425. They're supposed to work as the core of our network, replacing the 38 switches that we have on the core. They haven't been configured on the network. We're still trying to just do tests and see if they will work. The MS355 are supposed to be on the distribution, so we haven't configured those, either.

What is most valuable?

These switches are not expensive and their configuration is very easy. You can provision them on the dashboard, then you just connect them to everything. It picks up from there. Management is easy.

What needs improvement?

I wouldn't say I'm in a position to talk about any improvements because I'm still learning. We're still on the learning curve, so we have not implemented a lot of the things that we can do with the other switches. But I'm sure that maybe during the course of the next month or two, we'll be able to replace enough of these switches to see how well they work.

For how long have I used the solution?

We've only been using Meraki MS Switches for about a month or so.

Buyer's Guide
Meraki MS Switches
June 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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What do I think about the stability of the solution?

So far, it's been very stable. They run with no issues.

What do I think about the scalability of the solution?

It is scalable.

How was the initial setup?

The initial setup is very easy. It's not complex at all. It's much easier than the Leader switches we've had to configure that required us to learn some commands and so forth. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good especially if you have a tight budget, and you want to implement these. But I guess some people would have some reservations about the yearly subscription.  Maybe they could offer an option of having a one-off or perpetual license to let people test it and see how it goes. 

And then I'm not sure about the compatibility with other models because I haven't tried them to see if they work with other switching models. But I do know that they work with Cisco. With other brands, I don't know.

What other advice do I have?

I would rate it an 8.5 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal & Director of Operations at Net3IT
MSP
Jul 5, 2021
Rock solid, good support, and easy to deploy
Pros and Cons
  • "Quality of Service is easy to deploy. The ease of deployment, in general, is valuable. It is easy to do port configuration and VLAN assignments."
  • "For deployments of a changing environment, these are the best switches I've ever used."
  • "On the switches, I don't know a whole lot that I would change. Different levels of switches have different layer 2 and layer 3 functionality. It's always nice to have layer 3 functionality across the board if you can, but that drives up the cost. They've got different lines for different amounts of layer 3 functionality. However, on their models that do include full layer 3 access, when you choose to use layer 3 on a switch, it doesn't have the full functioning routing capabilities of an MX firewall. It can be limiting in some of those aspects."
  • "If there is a drawback to Meraki, it is the cost, but you also have to evaluate it based upon the other factors that you do get."

What is our primary use case?

We are using it for local LAN switching.

What is most valuable?

Quality of Service is easy to deploy. The ease of deployment, in general, is valuable. It is easy to do port configuration and VLAN assignments.

What needs improvement?

On the switches, I don't know a whole lot that I would change. Different levels of switches have different layer 2 and layer 3 functionality. It's always nice to have layer 3 functionality across the board if you can, but that drives up the cost. 

They've got different lines for different amounts of layer 3 functionality. However, on their models that do include full layer 3 access, when you choose to use layer 3 on a switch, it doesn't have the full functioning routing capabilities of an MX firewall. It can be limiting in some of those aspects. I have found myself in a situation where I thought I was going to have the ability to do all the routing from an MX firewall, but even on their fully functional layer 3 switches, you don't have that. There are drawbacks. So, it is not just a, "Oh, I can use a switch instead of a firewall for the routing part of it." The answer is, "That's probably not a good way to think about that."

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

They are rock solid. I've got hundreds of these deployed, and we rarely had any issues. Meraki support is always great to handle advance replacement regardless of how old it is. It is really good.

How are customer service and technical support?

Their support is really good.

How was the initial setup?

The setup of all Meraki products is extremely simple.

What's my experience with pricing, setup cost, and licensing?

We don't use standard licensing. Most of the time, we use the advanced security model. 

If there is a drawback to Meraki, it is the cost, but you also have to evaluate it based upon the other factors that you do get. Their support is really good; their hardware is really good. The ease of configuration and deployment is really good, but it is more expensive than most.

What other advice do I have?

If you're looking for a solution that is easy and quick to roll out, you can go for these switches. If you want to deploy them without having somebody on-site, you can hire somebody very inexpensively to plug these up and configure them remotely or do advanced configuration beforehand. For deployments of a changing environment, these are the best switches I've ever used.

I would rate Meraki MS Switches a nine out of 10. There is something that could be better, but I don't have a lot of performance needs that drive that situation.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Meraki MS Switches
June 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,933 professionals have used our research since 2012.
reviewer966840 - PeerSpot reviewer
IT Specialist at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Feb 28, 2024
Easy to maintain and offers device tracking features
Pros and Cons
  • "he product is easy to integrate with other software tools."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

In my company, the solution is used to connect computers to a network.

What is most valuable?

The most valuable feature of the solution is device tracking, which allows our company to know where the product is plugged into the environment.

What needs improvement?

I am sure that my company uses only some of the basic stuff attached to the solution. I don't know much about the higher models or ranges offered by the product.

My company knows how to carry out the setup of our networks and how it works in general. In short, everything in the tool works to meet our company's expectations.

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Meraki MS Switches for over five years. I am an end user of the product.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a very scalable solution.

In Europe, around 2,000 people use the product.

Which solution did I use previously and why did I switch?

I have experience with TP-Link.

Meraki MS Switches is an enterprise-grade solution that is well managed over the cloud. TP-Link lacks the features that Meraki MS Switches offers, and it also fails to offer proper services and devices. Discussing Meraki and TP-Link is like comparing apples with grapes.

How was the initial setup?

Based on the years of experience I have with the tool, the product's initial setup phase is easy.

One device can be deployed in half an hour to configure the connection with the cloud, and then everything goes on as the product states. Adding one device to an existing environment is simple, but building everything from scratch requires a lot of preparation, so I am not sure about the time required for the deployment from a wider horizon.

Currently, I am not involved in the deployment process of the product in Poland. I was only involved in the deployment process around five years ago.

What's my experience with pricing, setup cost, and licensing?

Securing licenses and devices for more than a year can make the product expensive. In general, the product is expensive.

What other advice do I have?

The product has simplified our network management tasks with a single console that provides our company access to an overview of our whole infrastructure.

The product has been helpful for our company in finding loops in the network. The tool also helps to identify some broken cables because there are testing tools available on the device.

The cloud management aspect of Meraki MS Switches has dramatically improved our company's operations because, previously, we had to go directly to the device to find it.

The product is easy to maintain as the updates happen automatically via the cloud.

The cost-savings from using the product stem from the fact that my company has experienced less downtime, so the business operates without any breaks.

The product is easy to integrate with other software tools.

I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Christophe ANDRIEU - PeerSpot reviewer
Sales Manager at Waycom International SASU
Real User
Mar 6, 2023
A simple to use cloud managed Switch with a user-friendly portal
Pros and Cons
  • "I like the portal, it's really interesting."
  • "The pricing can be made cheaper."

What is most valuable?

I like the portal, it's really interesting.

What needs improvement?

The pricing can be made cheaper.

For how long have I used the solution?

I have been using Meraki MS Switches for ten years.

What do I think about the stability of the solution?

I don't know about stability. But at present seven users are using it.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I have not contacted the support, my team does.

How was the initial setup?

The setup is very very simple.

What about the implementation team?

It was done with the help of a technical team.

What's my experience with pricing, setup cost, and licensing?

It is very expensive so I want it to be cheaper.

What other advice do I have?

I give it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tech Specialist, Client Network DeliveryTech at AT&T
Real User
Feb 18, 2023
Stable cloud managed network switches with a valuable plug-and-play feature
Pros and Cons
  • "Meraki MS Switches are amazing. Whoever built it is a genius. I like that it's a plug-and-play solution."
  • "It could be more advanced and secure. Meraki MS Switches are ideal for a mid-sized enterprise. But you can't work with this appliance if you need more security or want to do complex or advanced things. Technical support could be better."

What is our primary use case?

We are using Meraki MS Switches for our LAN users.

What is most valuable?

Meraki MS Switches are amazing. Whoever built it is a genius. I like that it's a plug-and-play solution.

What needs improvement?

It could be more advanced and secure. Meraki MS Switches are ideal for a mid-sized enterprise. But you can't work with this appliance if you need more security or want to do complex or advanced things. Technical support could be better.

For how long have I used the solution?

I have been working with Meraki MS Switches for the past six months.

What do I think about the stability of the solution?

Meraki MS Switches is a very stable product.

On a scale from one to ten, I would give stability a ten.

What do I think about the scalability of the solution?

Meraki MS Switches is a scalable solution.

On a scale from one to ten, I would give scalability a ten.

How are customer service and support?

Technical support is not good at all. Even those guys struggle, and they work on a US time zone. Whenever we raised a ticket, we had to wait one or two days to get a status and move the case forward to the next level.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. You just need the Internet, and you're good to go.

What about the implementation team?

We implemented this solution. You only need one person to install and deploy this product.

Which other solutions did I evaluate?

Cisco Catalyst is far more expensive compared to Meraki. That's the reason we are using more IT systems.

What other advice do I have?

I would tell potential users that it's an ideal solution if they don't have a complex network and don't want to do much IT work.

On a scale from one to ten, I would give Meraki MS Switches a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2012496 - PeerSpot reviewer
Chief Information Officer at a hospitality company with 501-1,000 employees
Real User
Nov 29, 2022
Intuitive, reliable, and able to expand
Pros and Cons
  • "It makes the management of SSIDs fairly easy."
  • "I don't like some of the mobile device management options. They're a little bit hard to find in the system."

What is our primary use case?

We use mobile device management to track our wireless access points, and that's basically what it does for our environment.

What is most valuable?

It makes the management of SSIDs fairly easy. It's pretty intuitive. I haven't used anything else to manage stuff, so I don't know what other things are out there.

What needs improvement?

I don't like some of the mobile device management options. They're a little bit hard to find in the system.

For how long have I used the solution?

I've used the solution for six years. 

What do I think about the stability of the solution?

It's a stable product. I don't see too much going on with it. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable. 

Which solution did I use previously and why did I switch?

I didn't have an opportunity to use another switch. We've been using this since I've worked with the system.

How was the initial setup?

I wasn't involved in the initial setup. I adopted the system. I did not go through the deployment.

What was our ROI?

We have seen an ROI. It's very good.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. I'd rate the solution a three and a half or four out of five in terms of cost, five being the most expensive. 

What other advice do I have?

We're just customers and end-users, not partners or resellers.

I'm not sure which version of the solution we're using. 

I would suggest new users get a really good understanding of the network requirements before implementation.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gregory Marron - PeerSpot reviewer
Technical Consultant at The Marron Group
Consultant
Nov 23, 2022
Valuable dashboard makes managing switches easy
Pros and Cons
  • "The most valuable feature is the dashboard because it makes it easy to manage all of the switches. It's easy to turn them up and get it configured."
  • "Sometimes the controller in the cloud that controls the access points does not have the most accurate information. There is sometimes a glitch in keeping the management controller that is in the cloud up to date."

What is our primary use case?

Our Meraki MS Switches are deployed in different environments. Some are in a bank, some are in a dental office, and some are in a business office in downtown Chicago. 

What is most valuable?

The most valuable feature is the dashboard because it makes it easy to manage all of the switches. It's easy to turn them up and get it configured.

What needs improvement?

Sometimes the controller in the cloud that controls the access points does not have the most accurate information. There is sometimes a glitch in keeping the management controller that is in the cloud up to date.

For how long have I used the solution?

I have been using Meraki MS Switches for 12 years now. 

What do I think about the stability of the solution?

Meraki MS Switches are stable. 

What do I think about the scalability of the solution?

Meraki MS Switches are scalable to an extent. I think it is scalable if you are using it for residential Wi-Fi or office Wi-Fi where there is not a lot of complex configuration, I think it will scale well.

How was the initial setup?

Initial setups are straightforward for us. We deploy in many different environments. Our deployment in the dental office took a few hours. Our deployment of about 200 APs in a residential retirement community was probably a month because it was 200 APs and a lot of integration. In other words, deployment can take anywhere from a few hours to four weeks depending on the size of the installation. 

What's my experience with pricing, setup cost, and licensing?

On a scale of one to five, one being the cheapest and five being the most expensive, I would rate the cost of Meraki MS Switches a three. 

What other advice do I have?

My advice to anyone looking to deploy Meraki MS Switches is: be aware of the fact that you cannot activate it without a license. It does not work. There are benefits tied to the licensing. The licensing provides you with maintenance or replacement, which means that it covers you from a couple of different perspectives. The licensing is multipurpose.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Amr Moustafa - PeerSpot reviewer
NOC Technical Lead at a tech services company with 10,001+ employees
Real User
Top 20
Oct 17, 2022
More stable and reliable than other competitors on the market, easy to configure
Pros and Cons
  • "It is easy to configure and claim the switches by their serial number directly from the portal."
  • "Meraki MS Switches are more stable and reliable than Catalyst switches, and they are an easy product to configure."
  • "In reference to an area of improvement sometimes the switch does not connect to the internet initially."

What is our primary use case?

I use it primarily when migrating from old or legacy to Meraki MS Switches supporting Meraki services and supporting the SD-WAN. But I am using them with the SD-WAN provided by FlexWare. I am also using it for connecting access points because it is easier than using the Catalyst with a command line.  Meraki MS Switches has its own user interface on its platform. It is easier for configuring the interfaces and monitoring, getting the box and logs from Exporter. We are using it in some regions, especially in the Americas, North and Latin Americas, Asia Pacific, and some countries in the EMEA.

How has it helped my organization?

I like that the portal has maps inside it that detect a given location which makes searching on it easier. You can also attach photos to the portal.

The shooting portal side needs to have CLI access for deep investigations.

What is most valuable?

The most valuable feature is that it is more stable than Catalyst switches. It is easy to configure and claim the switches by their serial number directly from the portal.

What needs improvement?

In reference to an area of improvement sometimes the switch does not connect to the internet initially. One area that needs to be improved is the issue of the STP incompatible versions It occurs when there is another version of the opposite device. If you have an older version or newer version of the software, sometimes it is an issue that happens with STP incompatible versions for the uplinks. There is a lot of dependency on software compatibility. I would like to see the feature of the Catalyst Switches regarding the LLDB and CDP neighbors to be included.

For how long have I used the solution?

I have been using Meraki MS Switches for the past three years now.

What do I think about the stability of the solution?

Meraki MS Switches are a stable solution.

What do I think about the scalability of the solution?

The scalability of Meraki MS Switches depends on the compatibility of the version you are working with. In addition, it also relates to a small office or a warehouse.

How are customer service and support?

We have yet to send cases to the vendor.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and easy. The deployment is pretty fast and takes usually about an hour to complete. We configure the ports, and LANs, you can select multiple interfaces, and configure them at the same time. This is similar to the interface range command line and the user interface, simply connect the internet and everything will work.

What about the implementation team?

The solution was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

It depends on the cost center and the version of switches and their model no, so it varies from small places to large environments.

What other advice do I have?

Meraki MS Switches are more stable and reliable than Catalyst switches. They are an easy product to configure. You need to know the network essentials and what are the IPs. A professional engineer is not required to install them. I would rate them an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dhanushka Chaitanya - PeerSpot reviewer
Manager - Enterprise Networking Solutions at a tech services company with 201-500 employees
Real User
Oct 10, 2022
User-friendly with good visibility and a reasonable price
Pros and Cons
  • "The product is reasonably priced."
  • "The solution is user-friendly and offers good visibility of users, service visibility, and program management."
  • "The troubleshooting could be better."
  • "Technical support is not the best."

What is most valuable?

The solution is user-friendly and offers good visibility of users, service visibility and program management. It is easy to handle the configurations.

The setup is simple. 

We have found the product to be stable. 

It is scalable. 

The product is reasonably priced. 

The existing setup is okay right now.

What needs improvement?

The troubleshooting could be better. Sometimes we get the wrong information.

Technical support could be better. 

It's not perfectly priced. It could always be a bit lower. 

For how long have I used the solution?

I've used the solution for two or three years. 

What do I think about the stability of the solution?

It's a stable solution. The product is reliable. We have not faced any problems so far. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. 

We currently have hundreds of switches. 

At this point in time, we do not have plans to increase usage. 

How are customer service and support?

Technical support is not the best. We can't say they are very good. 

How would you rate customer service and support?

Neutral

How was the initial setup?

It's an easy initial setup. It's straightforward. It's not complex or difficult. 

We only need one person to handle the initial setup. 

What's my experience with pricing, setup cost, and licensing?

The price is quite good. I'd rate it four out of five. It's affordable. 

Which other solutions did I evaluate?

We did look into other solutions.

What other advice do I have?

We have a partnership with Meraki.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Antra Andrianarivo - PeerSpot reviewer
Technical Manager at Nexthope
Real User
Sep 13, 2022
Fair pricing, good integration, and helpful support
Pros and Cons
  • "Support has been very good."
  • "It's reliable and I advise others to use it."
  • "We aren't missing any features."

What is our primary use case?

We primarily use the solution for switches. 

What is most valuable?

The switches are great. The basic features are sufficient. 

The stability is good.

You can scale the product.

Support has been very good. 

The solution offers very good integration potential.

The pricing is fair and offers good value. 

What needs improvement?

Since 2019, we have not encountered any problems with the switches. On our servers, there are occasionally some bugs or some problems with some features that need Meraki support; however, everything works well with Meraki Switches. 

We aren't missing any features. 

For how long have I used the solution?

We've used the solution since 2019. We've used it for a few years now. 

What do I think about the stability of the solution?

For the most part, the solution is stable. Upgrades are typically great. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

We do not have issues with the scalability. It's very easy to expand. 

There are more than 20 companies using the solution, however, I don't have details about how many individual users are at each company.

How are customer service and support?

As we have Cisco Premier, when we have to call them, Meraki is very fast in solving our tickets and definitely was very fast in their support. It's very, very good. We can call them directly and get immediate help.

What's my experience with pricing, setup cost, and licensing?

We pay for the solution on a yearly basis. We pay a standard fee and there are no additional costs.

While it may not be the cheapest, for the quality you receive, the price is very good. 

What other advice do I have?

We are resellers. 

We are a Cisco Premier Partner, and we're trying to do Meraki certifications. It's in progress.

We provide Meraki to our customers, and it's working well.

Meraki's on the cloud. All solutions that are using SD-WAN is managed on the cloud.

Almost all our customers here in the Madagascar area are 49 or 24FP versions of Meraki MS 210. It's suitable for all our customers here.

We recommend the solution. 

It's reliable and I advise others to use it. If they are using Meraki Switches, I recommend them to use also the firewalls and access points. They work well with everything in one dashboard. It's better to pay and have the firewall, switches, and access points together to get a good view on the dashboard and the management. It's better to use Meraki. It is very, very stable.

I'd rate the switches a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Updated: June 2026
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