We use Meraki MS Switches to can the VLANs to a particular port.
Technical Support Operations Manager at a financial services firm with 10,001+ employees
Simple initial setup, helpful support, and easy to use GUI
Pros and Cons
- "The most valuable features of Meraki MS Switches are the GUI mode which is helpful for access and good dashboards."
- "When we do any changes to the core switch it causes the devices to reboot."
What is our primary use case?
What is most valuable?
The most valuable features of Meraki MS Switches are the GUI mode which is helpful for access and good dashboards.
What needs improvement?
When we do any changes to the core switch it causes the devices to reboot.
For how long have I used the solution?
I have been using Meraki MS Switches for approximately one and a half years.
Buyer's Guide
Meraki MS Switches
December 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have approximately 1,000 people using the solution.
How are customer service and support?
The support that Meraki MS Switches provides is good.
I rate the support from Meraki MS Switches a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Meraki MS Switches is simple.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Meraki MS Switches a two out of ten.
Which other solutions did I evaluate?
I did not evaluate other solutions. I have always used Cisco.
What other advice do I have?
I rate Meraki MS Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solution Architect at a recruiting/HR firm with 10,001+ employees
It has a cloud-managed dashboard, is scalable, straightforward to set up, and has good technical support
Pros and Cons
- "I found the cloud-managed dashboard most valuable in Meraki MS Switches."
- "Management from a single dashboard is what I want to see from Meraki MS Switches."
What is our primary use case?
I use Meraki MS Switches for cloud-based management and web visibility, which I can control from a single pane of glass. I have a controller that lets me manage all devices.
What is most valuable?
I found the cloud-managed dashboard most valuable in Meraki MS Switches.
What needs improvement?
Management from a single dashboard is what I want to see from Meraki MS Switches.
What do I think about the stability of the solution?
The level of stability of Meraki MS Switches would depend on the environment.
What do I think about the scalability of the solution?
My rating for Meraki MS Switches is nine out of ten in terms of scalability.
How are customer service and support?
The Meraki MS Switches technical support is good, so I rate it nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Meraki MS Switches was straightforward and had no problems. The product is easy to manage and deploy. Deployment only took one week.
My company deployed Meraki MS Switches based on requirements. That was the only deployment strategy.
What's my experience with pricing, setup cost, and licensing?
My company pays for Meraki MS Switches yearly. Pricing-wise, the product is relatively inexpensive.
What other advice do I have?
My company is both a reseller and user of Cisco Meraki solutions, including Meraki MS Switches.
I work on different models of Meraki MS Switches.
My company has multiple clients using Meraki MS Switches.
I recommend the product to others for cloud-based management. You can manage everything from the cloud.
My rating for Meraki MS Switches is nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Meraki MS Switches
December 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Works at a consultancy with 1-10 employees
Having multiple VLANs is helpful for the switching infrastructure and firewall
Pros and Cons
- "I like the flexibility of the Meraki firewall. It gives you the ability to lock things down. Having multiple VLANs is helpful for the switching infrastructure and firewall. It's crucial when you have a public-facing VLAN, a private-facing VLAN, and a secure VLAN."
- "The documentation could be more extensive. For example, it could describe more scenarios. It would be great if they could incorporate AI engines into the switching infrastructure and firewall so you can configure it to prevent intrusion. They have intrusion prevention and detection, but they could enhance it by incorporating AI into their firewall."
What is our primary use case?
Meraki switches are appropriate for small and medium-sized businesses. Most recently, I worked with Meraki switches when I was helping my last two clients transition to a new service provider. One is a printing company, and the other is a tourist and convention center. One was moving from Ubiquiti to Meraki.
How has it helped my organization?
Meraki switches greatly increase our clients' security.
What is most valuable?
I like the flexibility of the Meraki firewall. It gives you the ability to lock things down. Having multiple VLANs is helpful for the switching infrastructure and firewall. It's crucial when you have a public-facing VLAN, a private-facing VLAN, and a secure VLAN.
What needs improvement?
The documentation could be more extensive. For example, it could describe more scenarios. It would be great if they could incorporate AI engines into the switching infrastructure and firewall so you can configure it to prevent intrusion. They have intrusion prevention and detection, but they could enhance it by incorporating AI into their firewall.
The switching infrastructure doesn't need AI so much, but it would undoubtedly benefit their firewalls. That would be enormously helpful in creating the secure infrastructure most clients want. Hacking is a significant concern as the country becomes increasingly dependent on digital infrastructures.
For how long have I used the solution?
I've used Meraki switches for around seven years. I'm an integrator and a networking consultant. I assess the client's infrastructure and develop solutions for them. For example, I had one client for more than 20 years. I set up their initial infrastructure and updated it as it grew and increased in complexity over two decades.
What do I think about the stability of the solution?
In general, Meraki switches are highly stable. In one implementation, we had some issues, but that had more to do with how the facility was constructed. Some switches went down. The electrical setup in the facility wasn't as robust as it needed to be, so we had things go out because of storms. However, I've had no problems whatsoever with other clients.
What do I think about the scalability of the solution?
Meraki switches are highly scalable, but I've mostly dealt with small and medium-sized businesses. You need to add enough devices to scale up to a thousand or 5,000 users. These days, that can be challenging because of supply chain issues.
How are customer service and support?
Meraki support is fine. Sometimes it's a little slow, but I think that's due to the pandemic. It was superb prior to the pandemic. I rate Meraki support eight out of 10.
Which solution did I use previously and why did I switch?
I've worked with solutions from different vendors, including Cisco ASA 400s and Fortinet FortiGate firewalls. I had one client on FortiGate, but I transitioned them to Meraki when they doubled the size of their office. They needed a more robust solution.
The other client had Ubiquiti in place, but the whole network was cobbled together and hadn't been maintained properly. Their server infrastructure was toast. They had been a client many years earlier. I was called in to remedy their predicament because their in-house support was useless, so we designed some things and stabilized everything. Their security was far superior to what it was before.
How was the initial setup?
Deploying Meraki MS switches is pretty straightforward if you have a background in networking, and I've been doing this for 25 years. The deployment time depends on the complexity of your environment, but a simple deployment takes less than an hour. It will take longer if you are doing a more complex deployment with multiple DHCP servers and VLANs.
The switches don't require much maintenance, and you can manage them remotely once they are deployed. It's convenient to have someone on site, but not necessary.
What was our ROI?
My clients say they're fine with the investment. In one case, I work with the vice president and CFO. He's pleased with it, but I don't have the financial data points.
What's my experience with pricing, setup cost, and licensing?
You can buy licenses for one, three, five, or 10 years, and it's pricey. The hardware changes. For example, you couldn't get the speeds we have today unless you had some high-end internet.
You may have had a nice infrastructure that was fine for a hundred megabits per second, but the minute you get up to 500 or 1 gig or higher, the infrastructure is insufficient, so you need to purchase new equipment. That's just the name of the game. Equipment and licensing costs go up. I don't know if there's a way to get around that. I really don't think so.
Which other solutions did I evaluate?
I stopped evaluating other solutions later in my career because I was sold on Meraki by that point. If you spend too much time looking at other options, you don't solve the problem necessarily.
I'm a tiny outfit, and I was pretty much retiring. I knew Meraki to be a good solution, and I use it personally. It's something I'm familiar with that I can support remotely. If a device goes down, we simply get another one in place, and everything downloads from the cloud. Replacing or scaling up is simple once things are configured correctly and working,
What other advice do I have?
I rate Meraki MS Switches10 out of 10. I must add the caveat that I don't have experience with hundreds of different solutions. I haven't made a lot of comparisons, but Meraki solutions have worked extremely well for my clients. I'm happy with that.
If you asked me why, I would say it's the robustness of the solution. Cisco continues to invest in Meraki and come out with new products. Their support is top-notch, and the configuration is straightforward and logical. It's one of the better solutions out there.
These last two clients have been pleased with Meraki, though they also use FortiGate. This is probably their first real in-depth foray into Meraki infrastructure.
If you're considering Meraki, do your homework. You must have a clear idea of where your client is now and their expectations. What do they hope to get out of the solution? It has more to do with building a proper client relationship than it does with hardware and licensing costs. You have to be upfront with all of that, of course, because they're looking to you to get that information. You must be thorough in your research and present multiple options.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a educational organization with 1-10 employees
Reliable and easily accessible switches with a plug and play setup
Pros and Cons
- "Easy to set up, stable switches with good accessibility that makes it quicker to identify problems, find solutions, and fix problems."
- "The price for this product could be cheaper. For a low-budget school or institution, scaling up and implementing more switches could take longer because of budget constraints."
What is our primary use case?
We have computers around the school, but we've been cutting down on desktop computers and moving more towards Wi-Fi and laptops. In the dorms, we still have a docking station which is wired, so it's a mixture. The plan is to run everything through the Meraki system, so we can access it and we can control it, whether we are inside the school or outside the school.
How has it helped my organization?
As Meraki MS Switches are accessible, we benefit from them as it's quicker for us to identify problems and find solutions, which means the downtime is reduced.
What is most valuable?
Accessibility is what I find most valuable in Meraki MS Switches, because I'm able to check things and see if they're working, without being on-site at all times. I can, for example, travel across the country, yet I can still check on how things are working, or what's not working. I can figure out what's the problem, what's the solution, and I can fix the problem, even when I'm not on-site. Easy access to these switches has been a great help.
What needs improvement?
What could be improved in this product is the price. It could be cheaper.
Gaining a deeper access or deeper understanding of certain things, and being able to look further into the workings of Meraki MS Switches, is something I'd like in the next release.
Having bundles in relation to price would also work perfectly for us.
For how long have I used the solution?
We've been using Meraki MS Switches for three years.
What do I think about the stability of the solution?
I find this product stable. It's very reliable. We've only had two or three instances when one of the two Wi-Fi systems in our school fluctuated, but I'm not certain what really caused it. It has been relatively easy to fix that, and it could just be a configuration problem.
What do I think about the scalability of the solution?
I don't see any problems with scaling Meraki MS Switches at the moment, but I will know more about it once we have replaced our old switches with this product. It's only then that I'll have a better understanding of its scalability in terms of it being a whole system, rather than individually.
Which solution did I use previously and why did I switch?
We used Cisco switches, then we decided to go with Meraki MS Switches for several reasons. One reason was that the Cisco switches were originally set up by a company that was in charge of the whole system, which was run from a company outside the school. Then, we had someone come in to take charge here in our school, then we transferred that responsibility to an outsider. I then came in, and I started learning the system, so the outsider became the backup plan.
It turned out, once we started digging into things, that the system was set up in a cumbersome and closed way, much like a banking system, rather than a setup that would be good for a school, that can rely on switches rather than closing the school into units.
Another reason was that our switches were getting outdated, so we had to do something. We started looking at various solutions, and we had to decided whether to continue the way we were doing things, which we did not like because it was cumbersome and it had to be done on-site, or if we could do it in a way that would be more accessible both inside and outside the school, while having the level of security and stability we need.
For example, we looked at Ubiquiti UniFi which was a cheaper system, but it was less stable, though I know that some schools were using that system. It was really just a question of stability and accessibility, and these were deciding factors in the system that we chose. Even though Meraki MS Switches were more expensive than the other solutions, we ended up with Meraki.
How was the initial setup?
Product setup wasn't complex. I was very surprised about how easy it was to set up.
What about the implementation team?
We implemented this product in-house, with the help of the head of our IT team.
What's my experience with pricing, setup cost, and licensing?
This product is pricey. We are a relatively low-budget school, and for a low-budget school to have a system like this, which is a great help, it means that instead of being able to move faster towards implementing everything, we need to take very small steps. What we should be able to do in two or three years, would take us five to seven years, so the price is a drawback.
Not only do we have to buy the product, we also have to get a license for each annually. For a school that doesn't have a lot of money, that is a problem, but we still decided to go with Meraki MS Switches.
Which other solutions did I evaluate?
We evaluated Cisco, Fortinet, and Ubiquiti UniFi switches.
What other advice do I have?
We ended up with Meraki Wireless, so we never got to use Fortinet, but we are happy with what we have. As of last summer, the state has taken charge of security issues, so we just follow them.
We set up a new firewall three years ago, and we went with Cisco Meraki firewall. We used to have Cisco and after having looked at various options, we decided on Meraki. The head of school made that decision, because he was advised that even though Meraki's a bit pricey, it's still secure and offers a high level of accessibility to us who are looking after the system, and making sure that everything's working fine. That has turned out to be rather true, because Cisco Meraki firewall has the level of security we are looking for, with the accessibility to implement all the changes we needed to do, and the access to the end points as we needed them.
Since we have a Meraki firewall, it goes through the Cisco Meraki Wireless LAN, and the rest of the school really just has switches that will be replaced with Meraki MS Switches as time goes by.
I'm unsure about what version of Meraki MS Switches we're using, but it could be the most up-to-date version. It's deployed in the Cloud, so we access the website and control everything through there. The hardware is in the building, but there isn't any specific need to access the hardware, except for the old Cisco switches that we still have which need to be accessed locally. Once we've replaced all the old switches with Meraki MS Switches, which will take us a few years, then we should be able to access everything through the cloud.
The deployment of this product took less than a day, particularly a few hours. The head of our IT team helped set it up, and it was plug and play. We plugged it in, set up the ports, and made sure that everything was working. The product worked fine. There were a few issues to begin with, but those had to do with conflicts between Cisco switches and Meraki switches, because even if they were from the same company, they were still different sets of products. That was really the only thing that took a little time to figure out.
We have 850 users of Meraki MS Switches in our school. We only have two people for its deployment and maintenance. I'm the one who handles it full time, and when I run into problems, I talk to the other guy, then he jumps in. That's all we need to maintain this product. It's being used everyday, e.g. we open up at 8 a.m. and we close at 4 p.m. We use these switches constantly, throughout the whole day. I also use this product when I'm working from home, as I'm also connected to the Meraki system.
We didn't have the need to contact technical support for Meraki MS Switches, so I can't evaluate their support.
My advice to people thinking about implementing this product is to look at the price tag, because in the end, the price will always be a big factor, especially when you have a system, then you buy the hardware, then you need to pay the license for each product annually, as the costs will mount up the more machinery you add in.
I would also tell them the same thing I always advise people when they're buying a computer, and that is to ask themselves what they need. Do you need a secure system, but is not very stable? This is highly unlikely, in my opinion. Do you need a stable system that is very accessible, both inside and outside of a school or a building? What is it you need?
I would tell them from that point, look at accessibility, reliability, stability, security, and look at all the systems that are available. There are at least four or five big names all around. Have a look at them all, and don't just jump on the first one. We all have our preferences, so just keep an open mind, have a look at the different options. For example, I commented about Fortinet this one time, that I like that system, and I think it's a very interesting system, but we decided on Meraki MS Switches and I'm happy with this product.
There's a return on investment because this product is worth it. It's so accessible, stable, and secure, and because it's so accessible, it's quicker for us to find solutions. Meraki MS Switches make things run more smoothly, making these switches almost priceless.
I'm rating Meraki MS Switches a nine, because I'm very happy with them, but I'm very skeptical about giving a ten out of ten. Nothing is perfect.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Administrator at a construction company with 501-1,000 employees
Easy configuration and valuable cloud and throughput visibility, but not data center ideal
Pros and Cons
- "The most valuable features are the cloud and throughput visibility, the ease of configuration, and being able to implement them into our umbrella DNS solution."
- "They're definitely missing some of the higher end data center Cisco features."
What is our primary use case?
My company currently has about a dozen switches in operation in multiple locations. We've got probably about four or five of them in our main headquarters, then we've also rolled out to individual sites to utilize them. We remove the Cisco router and go directly into what we currently have as an SD-WAN solution.
How has it helped my organization?
Updates are easier to administrate. Security is handled in real time updates.
Overall a great solution.
What is most valuable?
The most valuable features are the cloud and throughput visibility, the ease of configuration, and being able to implement them into our umbrella DNS solution.
What needs improvement?
As far as the downside, I would say that they're not data center ideal. They're definitely missing some of the higher end data center Cisco features, but I'm sure those are coming down the road. Probably the only other downside I see to these is that they're very limited in their GUI for the initial configuration.
For how long have I used the solution?
3 Years
What do I think about the stability of the solution?
So far, I have not seen any of the switches go down.
What do I think about the scalability of the solution?
I think the only downside that I've seen so far in the scalability of the product is that they don't have anything that's more than a 48-port switch. They're more useful as access switches than as core switches for large environments. I mean, you can stack them nicely, but I haven't seen anything like a blade switch. It's different from what we standardized on in the past, with the Cisco 6500 or the 4000 series blade switches.
How are customer service and support?
The support has always been really good.
How was the initial setup?
This product is very straightforward. They're a little bit of a change from the standard Cisco gear, but if you understand the networking and how things work, they're pretty simple to set up.
We have the switches on the cloud, so we can centrally administer updates from the cloud pretty simply. It's nice in that respect because you don't have to have hands-on maintenance.
What's my experience with pricing, setup cost, and licensing?
Everybody would love for the pricing to be cheaper than it is, but I don't know if that's a legitimate ask.
It's $150 per year for licensing on each 250 switch. The 425 switches are about $500 a year for the enhanced enterprise licenses.
Which other solutions did I evaluate?
What other advice do I have?
My advice to those looking at implementing the product would be to understand how to get into the console before implementing the switches because, in a secure environment, they may not be able to call back initially without a little bit of configuration. However, if you have broadband with DHCP, it's simple to get the initial configuration downloaded.
I would rate this solution as an eight out of ten. If they had a little bit more advanced features, I'd raise them up, but they're real good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a manufacturing company with 5,001-10,000 employees
Easy to maintain and offers device tracking features
Pros and Cons
- "he product is easy to integrate with other software tools."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
In my company, the solution is used to connect computers to a network.
What is most valuable?
The most valuable feature of the solution is device tracking, which allows our company to know where the product is plugged into the environment.
What needs improvement?
I am sure that my company uses only some of the basic stuff attached to the solution. I don't know much about the higher models or ranges offered by the product.
My company knows how to carry out the setup of our networks and how it works in general. In short, everything in the tool works to meet our company's expectations.
The product's high price is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Meraki MS Switches for over five years. I am an end user of the product.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
In Europe, around 2,000 people use the product.
Which solution did I use previously and why did I switch?
I have experience with TP-Link.
Meraki MS Switches is an enterprise-grade solution that is well managed over the cloud. TP-Link lacks the features that Meraki MS Switches offers, and it also fails to offer proper services and devices. Discussing Meraki and TP-Link is like comparing apples with grapes.
How was the initial setup?
Based on the years of experience I have with the tool, the product's initial setup phase is easy.
One device can be deployed in half an hour to configure the connection with the cloud, and then everything goes on as the product states. Adding one device to an existing environment is simple, but building everything from scratch requires a lot of preparation, so I am not sure about the time required for the deployment from a wider horizon.
Currently, I am not involved in the deployment process of the product in Poland. I was only involved in the deployment process around five years ago.
What's my experience with pricing, setup cost, and licensing?
Securing licenses and devices for more than a year can make the product expensive. In general, the product is expensive.
What other advice do I have?
The product has simplified our network management tasks with a single console that provides our company access to an overview of our whole infrastructure.
The product has been helpful for our company in finding loops in the network. The tool also helps to identify some broken cables because there are testing tools available on the device.
The cloud management aspect of Meraki MS Switches has dramatically improved our company's operations because, previously, we had to go directly to the device to find it.
The product is easy to maintain as the updates happen automatically via the cloud.
The cost-savings from using the product stem from the fact that my company has experienced less downtime, so the business operates without any breaks.
The product is easy to integrate with other software tools.
I rate the product a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager at a comms service provider with 51-200 employees
A simple to use cloud managed Switch with a user-friendly portal
Pros and Cons
- "I like the portal, it's really interesting."
- "I like the portal, it's really interesting."
- "The pricing can be made cheaper."
- "The pricing can be made cheaper."
What is most valuable?
I like the portal, it's really interesting.
What needs improvement?
The pricing can be made cheaper.
For how long have I used the solution?
I have been using Meraki MS Switches for ten years.
What do I think about the stability of the solution?
I don't know about stability. But at present seven users are using it.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
I have not contacted the support, my team does.
How was the initial setup?
The setup is very very simple.
What about the implementation team?
It was done with the help of a technical team.
What's my experience with pricing, setup cost, and licensing?
It is very expensive so I want it to be cheaper.
What other advice do I have?
I give it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales System Engineer at a computer software company with 501-1,000 employees
Reasonably priced with good support and an easy setup
Pros and Cons
- "Its cloud feature and cloud management are great. They are the most valuable aspects."
- "If they added the option to manage it locally, not in the cloud, it would be better."
What is our primary use case?
We primarily use the solution as a switch.
What is most valuable?
It's better for small businesses.
The solution is well-managed and easy to deliver.
Its cloud feature and cloud management are great. They are the most valuable aspects.
The setup process is simple.
It is stable.
We can scale the product.
Cisco gives very good support.
The pricing is very good.
What needs improvement?
If they added the option to manage it locally, not in the cloud, it would be better.
Cisco has to make improvements to the ordering page CCW. If it could be the same as Cisco Switches, it would be way better.
For example, Cisco has a page called CCW where you can put in and order the switches and all other items from Cisco. Meraki has some difficulties in terms of adding its products to this page. You cannot enter it. You can memorize the product number ICQ by name. Other Cisco Switches, without memorization, you can put in them in.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
How are customer service and support?
Technical support is very good. Cisco offers the best technical support.
Which solution did I use previously and why did I switch?
I'm working with Cisco. That's all.
How was the initial setup?
We found the initial setup to be simple and straightforward. It's not overly complex.
What was our ROI?
This is an easy product to scale.
We only use it for a small business, for a branch offices and remote workers. There are maybe 50 users at this time.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I'd rate it four out of five in terms of affordability.
The licensing and support last up to seven years. You pay for it once, and it lasts for around that long.
Which other solutions did I evaluate?
We did not compare the solution with another vendor as we only work with Cisco.
What other advice do I have?
We're a distributor and reseller.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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