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reviewer1601091 - PeerSpot reviewer
Senior IT Consultant at a tech services company with 11-50 employees
Consultant
Easy to configure and manage with one easy-access dashboard
Pros and Cons
  • "They're easy to update."
  • "Technical support hold times seem to be getting longer."

What is our primary use case?

We typically use the solution at the client site. 

What is most valuable?

All switching technologies are pretty much the same. The best thing I could say is that I like how I can see everything on one dashboard along with the access point in MX. I prefer how you see everything in the dashboard easily, with no command-line interface. It makes it easy to check in to Meraki and easy to configure.

They're easy to update. Everything seems to be stable with Meraki switches the last couple of years.

We support clients and we do a lot of stuff remotely, and we can easily see everything remotely. You don't need to be a network engineer to support Meraki.

The setup is easy. It's pretty plug-and-play.

What needs improvement?

A while back, there were some update problems.

Pricing is higher than other options.

Technical support hold times seem to be getting longer. 

For how long have I used the solution?

I've been working with the solution for about four or five years or so. It's been a while. 

Buyer's Guide
Meraki MS Switches
May 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

The stability of the solution is very good. Currently, there are no bugs or glitches and it doesn't crash or freeze. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

The solution is scalable, however, it depends on which model you buy. We usually buy one that's stackable, in case we need to add more. We can easily stack them when we need to expand.

How are customer service and support?

You don't need to be a network engineer to support Meraki. We often support our clients and can do it remotely, which is helpful.

Technical support directly from Meraki is very friendly and they are knowledgeable folks. As of late, however, since maybe the last year or so ago, the hold time seems a bit longer. That said, the support personnel, the knowledge, it's all top-notch to me. It's just the time being on hold, it's getting longer and longer.

How was the initial setup?

The initial setup is not difficult or complex. We find it to be very, very easy. A company shouldn't have any issues with the initial setup.

What's my experience with pricing, setup cost, and licensing?

While the pricing is a bit high and a bit of a drawback, its ease of use makes the price almost worth it.

What other advice do I have?

I'm a consultant. 

If you don't have a dedicated network engineer, I would highly recommend Meraki.

I'd rate the solution at a nine out of ten. The switch is great. The price, however, is a bit high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 1,001-5,000 employees
Real User
Top 10
Great that you can configure all devices via the same access and just change the menus
Pros and Cons
  • "You can access a single pane of glass and configure all the devices via the same access."
  • "Doesn't enable a local configuration without internet access."

What is our primary use case?

I am a customer of Meraki. 

What is most valuable?

A good feature of Meraki is that you can access a single pane of glass and you can configure all the devices via the same access and just change the menus.

What needs improvement?

This product doesn't enable a local configuration without internet access. If you compare this product to Fortinet the granularity of blocks that you can do related to the firewall and reports that you can deliver and control about blocking all access on Fortinet is more than Meraki. And when you talk about number of WANs that you can put on the device, Meraki can have only two WANs and when you have Fortinet you can have at least six sources of WAN.

What other advice do I have?

I rate this solution a 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Meraki MS Switches
May 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,960 professionals have used our research since 2012.
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Cloud managed access and aggregation switches with a useful GUI, but the throughput path of the core switches could be better
Pros and Cons
  • "The cloud part of Meraki Switches is very good. They also have a good GUI. It's a complete solution. I like the switching and the monitoring part."
  • "The throughputs, especially the throughput path, can be improved on the core switches. I think they should improve the throughput in the core switches to enable higher throughputs."

What is our primary use case?

I had to provide solutions for a pharmaceutical company, where data plays a very important role. This is where testing takes place and security is critical, and they have a lot of security on-site. If you want to have more VLANs and so on, you can do it through a core switch.

It all depends on the customer's requirements. For example, if the customer uses SAP HANA, they will go for a new direct server. On the new direct server, you have an output of 10 GBs, and based on the output and the number of users, I provide the solution to the customer.

It also depends on the application. For example, in SAP HANA, it'll depend on all the customer's modules, how many servers will make a Nutanix server, for example, 12 to 16 servers, and the number of users. 

What is most valuable?

The cloud part of Meraki Switches is very good. They also have a good GUI. It's a complete solution. I like the switching and the monitoring part.

What needs improvement?

The throughputs, especially the throughput path, can be improved on the core switches. I think they should improve the throughput in the core switches to enable higher throughputs. A little bit of training for customers like online training would definitely help us.

For how long have I used the solution?

I provided a couple of Cisco Meraki solutions to clients last year. 

What do I think about the stability of the solution?

Meraki MS Switches are stable.

What do I think about the scalability of the solution?

Meraki MS Switches are scalable.

How are customer service and technical support?

Technical support is good. Our team is already certified in this area, and if anything critical happens, we try to log into their portal. If not, we'll have our own tech support handle it.

Which solution did I use previously and why did I switch?

On the switching front, I have provided a lot of solutions on Juniper and also on HP Aruba.

How was the initial setup?

The installation is not a problem at all. It takes about a day to configure all the systems.

What about the implementation team?

We have about four or five people working with Meraki switches.

What's my experience with pricing, setup cost, and licensing?

When you compare it to other switches like HP, Juniper, and Ruckus, Meraki MS Switches are cheaper.

What other advice do I have?

I would recommend Meraki MS Switches. I like Cisco Meraki Switches, and I have friends who've been using them. They're a couple of system integrators who only use Meraki.

On a scale from one to ten, I would give Meraki MS Switches a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1497534 - PeerSpot reviewer
Lead Engineer at a tech services company with 51-200 employees
Real User
Functions well, easily scalable, and installation simple
Pros and Cons
  • "I have found the solution to be stable."
  • "In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable."

What is our primary use case?

This solution is suited for the cookie factory just around the corner and up to including multinational organizations with locations spanning around the globe.

What is most valuable?

The solution is a switch and many of them do the same operations, it connects devices together.

What needs improvement?

In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable.

In some deployments, I would like stacking to act like RAID 1 but not if you are updating the firmware of one switch in a stack. Stacking and switches with Meraki, they need to improve on this. I had a different experience with Extreme Networks which behave completely different.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is plug and play. If you want to upgrade, all you do is plug it in and it works.

How are customer service and technical support?

In my experience, they sometimes reply with a proper answer and others they reply with, "You can always file the I wish button request" I am confused why an organization would push automatically scheduled release candidate firmware. They tend to be too pushy. After this, I have to look at every customer individually and cancel those updates, which does not make sense to me.

Which solution did I use previously and why did I switch?

I have used Extreme Networks and Cisco products in the past, some of the features are better than this solution in Extreme Networks and Cisco's licenses will not expire like they do in this solution.

How was the initial setup?

The setup was as easy as a setup can be, we had no issues.

What's my experience with pricing, setup cost, and licensing?

The licensing element is not favourite with Meraki. My opinion is if you buy something, it should be yours, and not if the license expires, the lights go out, or you might not be able to manage it anymore. The licensing is purchased on a one, three, five, and seven year basis.

What other advice do I have?

Switches are switches, they do what they say they do on the box. I do recommend this solution If you are looking for something easy, and do not mind having to renew your license or else you will not be able to manage it anymore. Then this solution could be a good fit. Cisco Classic 2900 Series and the likes, they just keep on going. Unless you really need support, that is extra, but at least functionality will not expire with the license.

I rate Meraki MS Switches an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Consulting and Design Engineer at Claro Ecuador
Real User
Dashboard is well integrated which enables easy monitoring
Pros and Cons
  • "Console of the dashboard is well integrated."
  • "The cameras should be better integrated."

What is our primary use case?

Our primary use case of Switches is for controlling and monitoring the clients. I'm a senior consultant and design engineer and we are partners of Meraki. 

What is most valuable?

A valuable feature is the console of the dashboard which is pretty integrated. It's also easy for the client to monitor their dashboard. 

What needs improvement?

I think the cameras should be better integrated so that clients can review real time images on the dashboard. That's a basic feature.

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

It's a pretty stable solution and there was no difficulty integrating the products to one dashboard. 

What do I think about the scalability of the solution?

The scalability of the solution is excellent. 

How are customer service and technical support?

It's somewhat difficult to contact technical support, there are several manual steps involved. If you don't know the process, it can take time. 

How was the initial setup?

The initial setup was not complex. 

What other advice do I have?

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Devanand PR - PeerSpot reviewer
Devanand PRIT Support Executive at a healthcare company with 51-200 employees
Real User

Very true about the support. The support center numbers for India is not working at all. 

reviewer1414806 - PeerSpot reviewer
IT Engineer at a printing company with 201-500 employees
Real User
Easy to set up, monitor, and check the switch status
Pros and Cons
  • "It is easy to set up and easy to monitor. It is also easy to check the status of the switch."
  • "It would be great if the switch can identify the IP address connected to the network port. It seems most of the switches cannot identify the IP address. They can identify the MAC address but not the IP address."

What is our primary use case?

We use it for general network switch purposes.

What is most valuable?

It is easy to set up and easy to monitor. It is also easy to check the status of the switch.

What needs improvement?

It would be great if the switch can identify the IP address connected to the network port. It seems most of the switches cannot identify the IP address. They can identify the MAC address but not the IP address.

For how long have I used the solution?

I have been using this solution for almost one year.

What do I think about the stability of the solution?

It is pretty stable. We had only one issue related to the cooling fan, and they had to call the hardware back. We had to switch the hardware to fix the issue, and it took a while. That was the only issue we had.

What do I think about the scalability of the solution?

In our company, we have about 400 users, but on this site, we have only 150 users.

How are customer service and technical support?

We didn't need any kind of support, but I think the support is good.

Which solution did I use previously and why did I switch?

We were using a Cisco switch. We switched to Meraki because of the monitoring capabilities. Meraki is on the cloud, so it is easier to monitor. It is also easier to check the status of the switch, which is a good thing for a network administrator.

How was the initial setup?

The initial setup is really easy because everything is on the web. Most of the stuff has been implemented on the cloud. Once you receive the switch, you just connect to the cloud. There is no installation as such.

What other advice do I have?

I would recommend this solution to others. This is a good product from my standpoint. We plan to continue using this solution.

I would rate Meraki MS Switches a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CECEO, ICT & Privacy ConsultantO at CHIP COMPUTERS S.r.l.
Real User
Easy to configure and provides us with complete visibility of the graphic end point
Pros and Cons
  • "It is easy to configure and provides complete visibility of the graphic end point."
  • "This is quite an expensive solution."

What is our primary use case?

We are partners with Cisco and I'm the company CEO. 

What is most valuable?

I like that this solution is easy to configure and it provides complete visibility of the graphic end point. 

What needs improvement?

This is quite an expensive solution so I'd like to see the cost reduced. The complete installation can be very expensive because the switch doesn't have an option to perform fiber connectivity.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How are customer service and technical support?

I have had good experience with the English support but I'd really like to see some technical support in Italian.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

It's an expensive solution in some environments but I would recommend it. 

I would rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
MD and CEO at Aster Networks
Real User
Easy to manage remotely and the SD-WAN features are good
Pros and Cons
  • "The most valuable feature is cloud management."
  • "I don't think that the cost is a problem, but sometimes the price requires convincing the customer of the value."

What is our primary use case?

We are a system integrator and Meraki MS Switches are one of the network infrastructure products that we implement for our clients. My goal is to give the proper service and proper ideas. Our customers for this product include educational institutions, manufacturing plants, and banks.

What is most valuable?

The most valuable feature is cloud management. In particular, if you are required to manage the switch remotely then this is a good solution.

The SD-WAN features are very good.

What needs improvement?

I don't think that the cost is a problem, but sometimes the price requires convincing the customer of the value.

For how long have I used the solution?

We have been working with Meraki Switches for the past 10 to 12 years.

What do I think about the stability of the solution?

Stability-wise, I have not had a bad experience in the past and none of my customers are complaining.

What do I think about the scalability of the solution?

Scalability has not been a problem.

How are customer service and technical support?

The Cisco technical support is good and we have had no problem at all. When we require help then they are excellent.

Which solution did I use previously and why did I switch?

I work with and promote many different switches including the standard Cisco and Meraki products.

How was the initial setup?

The initial setup is very easy to complete.

What other advice do I have?

Overall, this is a good product and I am actively promoting it. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: May 2025
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