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it_user1623573 - PeerSpot reviewer
Preventa TI at a tech services company with 51-200 employees
Real User
Jul 14, 2021
Good quality, integrates well, and provide a guarantee
Pros and Cons
  • "The main features of Meraki MS Switches are integration, high quality, and hardware guarantee."
  • "The solution does not fit all use cases."

What is our primary use case?

I use this solution as a network switch in colleges.

What is most valuable?

The main features of Meraki MS Switches are integration, high quality, and hardware guarantee.

What needs improvement?

The solution does not fit all use cases. 

For how long have I used the solution?

I have used Meraki MS Switches within the last 12 months.

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Meraki MS Switches
December 2025
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How are customer service and support?

I have not used technical support. However, I have used documentation for the solution.

Which other solutions did I evaluate?

I have evaluated other firewalls, such as Aruba.

What other advice do I have?

I rate Meraki MS Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2285133 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
Consultant
Oct 30, 2023
A cloud-managed simplicity with strong security features, and user-friendly support
Pros and Cons
  • "It offers a compelling solution due to its cloud management capabilities and strong security features."
  • "It might be perceived as more of a niche product, partly due to its name, as it's still not entirely recognized by the market."

What is our primary use case?

The primary goal is to assist the customer, and in some cases, it may be necessary to recommend Meraki when they have limited assistance or staff available to manage the infrastructure effectively.

What is most valuable?

It offers a compelling solution due to its cloud management capabilities and strong security features. In specific sectors like healthcare and hospitality, reliability is paramount, and customers demand reputable brands with a long track record in security and support.

What needs improvement?

One key challenge often encountered is the perception that strategic products like Cisco and Meraki tend to be more expensive than alternatives like Aruba. It might be perceived as more of a niche product, partly due to its name, as it's still not entirely recognized by the market. 

For how long have I used the solution?

We have been working with it for ten years.

How are customer service and support?

The support provided is truly impressive. They are offering excellent assistance and a product lineup that stands up to the big brand names.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial installation was easy, and the support team was readily available.

What other advice do I have?

The suitability of Meraki switches depends on the specific needs of customers, especially in industries like hospitality and healthcare where multiple units are involved. It requires a bit more effort to familiarize customers with its offerings. Overall, I would rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
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Updated: December 2025
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Ethernet Switches
Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros sharing their opinions.