Meraki MS Switches Reviews

We've chosen the Meraki product because the configuration is very simple. They are Cisco products, so we are sure of their reputation, the quality, the brand, the performance, and the support.

What we like best is that the product makes configuration easy. We can configure a whole bunch of switches or ports at the same time. For example, if we select 200 ports and change some parameters, these options will be applied two minutes later on every branch anywhere in the world where we have selected the switches. This ability to configure multiple switches in one step is an incredible feature.

One simple way to improve the product is to reconsider the price. They are more expensive than their competitors. You have to take into account that it is Meraki by Cisco and they know they are the best and that if you need a less expensive solution you can buy other products. If you want the best, you have to pay for it. But certainly they are a bit more expensive than the competitors.

For us, this product has been very stable. We have had zero problems concerning stability.

This solution is currently serving about 270 users within our company. I think the product is very scalable and it would not matter how many users we add.

I have been in touch with technical support. The support is of course in English because they are an English speaking company, but the support was all very clear to me. The resolution of our issue was easy and it took maybe about 30 minutes for issues I called about. With any problems or questions that we had, they were there to help and we had a fast resolution every time. So personally I am very happy with the support.

Before we switched to Cisco Meraki, we were using Hewlett Packard Enterprise Switches. They are not cloud-managed and it's not a software-defined network solution. I don't know if we can compare these one-to-one. But we did make the change because we thought it was a better fit for our network model and the solution was a better fit for our ultimate goals.

The initial setup was very easy. We deployed eight switches with about 350 ports. Configuration of that took about two days.

We did not need help from the vendor or an installation team. I did it by myself.

I know that Cisco is a bit more expensive than its competitors. I know that we bought a license for a three-year term and that you can get discounts based on the length of the term. However, I do not know the exact amount that we pay.

Actually, we did not consider other solutions when we decided to make the switch. I had read many things about Cisco Meraki and a lot of my colleges are using this solution. I went to visit some places that were using the solution and they showed me what it could do. I was satisfied with what my colleagues showed me about the solution when I was at their businesses and we bought the solution based on that impression.

My advice to other people who are looking into this solution is that if they need a fast, scalable and easy-to-manage solution, they can buy a Cisco Meraki product. They pay the price for the quality of the product and the ease of use. It is not the cheapest, but it is the best. Maybe the time you save in configuration and use over other products is worth the extra cost.

On a scale from one to ten where one is the worst and ten is the best, I would rate Meraki Cisco as a nine. It is not a ten because of the price and if you give ten of ten points there is no room for improvement. Everything can improve, even the best.

• All the switches managed from one dashboard, forget about CLI
• One-click changing VLAN
• Aggregate ports, I can easy see what is connect to each port on the switch,
• I can see how the bandwidth is used
• Automatic firmware upgrade
• Adding new switch takes less than 10 minutes

We have about 20 switches across five offices in USA, Europe and India, and we can all manage all of them from one dashboard. No more spending time on the firmware upgrade, it is automatic, and the switches just work!

• Management
• Maintenance
• Support

I've used it for two years.

No issues encountered.

No issues encountered.

Unfortunately, they don't have an upgrade path, so if you need higher model, you need to buy a new one.

10/10.

10/10.

• Dell
• Cisco
• Arista

It is very easy, just add the switch to your dashboard network and you ready to go. And you don't need to be a network expert to do it.

We did it in-house.

• Arista
• Juniper

I hope they will have an upgrade path soon. For example, we bought a switch, and after two months we needed to upgrade it to the model with 10GB ports. Unfortunately Meraki said that we can upgrade because it is over 30 days, but we needed buy new switch.

The primary goal is to assist the customer, and in some cases, it may be necessary to recommend Meraki when they have limited assistance or staff available to manage the infrastructure effectively.

It offers a compelling solution due to its cloud management capabilities and strong security features. In specific sectors like healthcare and hospitality, reliability is paramount, and customers demand reputable brands with a long track record in security and support.

One key challenge often encountered is the perception that strategic products like Cisco and Meraki tend to be more expensive than alternatives like Aruba. It might be perceived as more of a niche product, partly due to its name, as it's still not entirely recognized by the market. 

We have been working with it for ten years.

The support provided is truly impressive. They are offering excellent assistance and a product lineup that stands up to the big brand names.

Positive

The initial installation was easy, and the support team was readily available.

The suitability of Meraki switches depends on the specific needs of customers, especially in industries like hospitality and healthcare where multiple units are involved. It requires a bit more effort to familiarize customers with its offerings. Overall, I would rate it eight out of ten.

Our primary use case for the solution is for switching and user connectivity. We deploy the solution on cloud.

The reporting could be improved and could be more granular.

We have been using the solution for approximately seven years.

The solution is stable.

The solution is scalable.

The initial setup is straightforward.

We evaluated Juniper.

I rate the solution an eight out of ten. It is suitable for small to medium business segments.