Meraki MS Switches Reviews

We are a consultancy and we work with a variety of networking products, including Meraki MS Switches. Our primary use case is cloud orchestration, where you can log in from anywhere and manage our devices remotely.

The most valuable feature is the ability to orchestrate the network from the cloud.

These switches are simple to use and the user interface is good.

Technical support can be faster to respond to non-telephone originated inquiries.

I have been using Meraki MS Switches for the past five months.

We are satisfied with the stability and plan to continue using this product.

I would rate scalability at 60% because it doesn't have the core functionality required for aggregated interfaces. For example, you can not use a virtual device context, so you can't scale easily.

We have close to 300 users in the organization.

The technical support is awesome. However, when you leave a case, they will not immediately contact you unless you first call them and explain that it is of high priority. They will respond immediately but it is important that you contact them by phone, first.

I used to work primarily with Juniper switches but I also work with Cisco and Meraki products. I was not part of the decision to use Meraki.

The initial setup is very straightforward and they can be deployed within minutes.

We have the hardware on-premises but it is a cloud-based, SD-WAN solution.

I normally deploy these switches myself.

For cloud usage, I recommend this product. 

I would rate this solution an eight out of ten.

We are a solution provider and the Meraki MS Switches are one of the products that we implement for our clients as part of their network infrastructure.

One of our typical use cases is connecting stores within a retail environment.

The SD-WAN capability is already integrated and it is excellent.

It can easily tie into the backend of Azure.

The most valuable feature is the granular visibility that they provide with a single pane of glass. It is a very useful dashboard.

The pain point for our customers is the pricing and it should be reduced to make it more competitive.

We have been dealing with this product for a couple of years.

I haven't had any problem with Cisco at all. I would say that they are pretty solid in terms of stability.

Different switch models are chosen based on the size of the site. We use certain models at smaller sites, whereas we use different models for the larger sites. Overall, scalability is excellent.

Technical support is good and they are on top of everything.

I work with several similar products by different vendors and sometimes, people buy them instead because they are cheaper.

The initial setup is straightforward. The administration is usually handled by people like the VP of technology in the company.

The pricing is high and it is where we get the most pushback from customers.

My advice for anybody who is considering this type of product is to do the research. From my experience, Meraki switches sell themselves and the only thing that people contest is the price.

I would rate this solution a ten out of ten.

We primarily use the solution for clients who need LAN access points.

The solution's most valuable aspect is the ease of stacking. The configuration on the MS Switches is very good, as well as its ability to assign the LANs.

The visibility of the solution is very good.

The solution needs to improve its ability to back up the auto-configuration.

The stability of the solution is good. I'd rate it nine out of ten.

The solution is easy to stack, which makes it scalable.

Overall, the solution's technical support has been helpful. They will stay with you for hours to help you sort out any issues and will help to review or check if the configurations are good.

We also use HP switches. We use both for various clients and which we use is largely based on the client's budget.

The initial setup is quite easy. The time it takes to deploy depends on the configuration requirements. It can take anywhere from 15 minutes to two hours. You only need one to two people to set it up.

There's a license fee. Sometimes you have to pay for extra services on top of that.

In terms of advice, I'd tell others to make sure they take a screenshot of their configuration if they don't have a good backup for the platform.

I'd rate the solution eight out of ten.

We primarily use the solution for our production, mainly our processing, and for some internal uses surrounding the sovereignty of data. 

The technical support is very good. They offer some of the best support on the market.

The pricing of the product needs to be improved. I find that Cisco products are usually priced quite high.

The solution needs to improve its scalability.

The solution is stable most of the time, but occasionally we have faced unpredictable issues that has affected the solution's stability for a short time. This has happened only two times over the last five years.

The solution is not scalable. If you need to scale, you need to change the equipment. Currently, about 100 users in our company are using Meraki MS switches.

Technical support is very good.

The initial setup is complex. We needed some specialized techs who were familiar with the setup.  We have very complex architecture, therefore it took us a few weeks to deploy the solution.

At first we had the assistance of an integrator, but afterwards, we handled the implementation by ourselves.

We use the on-premises deployment model.

My advice to others would be that they have good knowledge of Cisco products before attempting to implement the solution. This is most important for successful deployment.

I'd rate the solution seven out of ten. I'd rate it higher if it offered better scalability and more competitive pricing.

The primary use case is for local network connectivity for our customers.

The most valuable features are the cloud management, the monitoring, and the visibility available on the report's facts on the cloud controller.

The quote-building process is challenging and it needs to be simplified.

It is difficult to create a bill of materials and there should be a bundled solution. You still have to select different items from certain locations to build the solution. You can end up leaving out certain items that are needed unless you understand how everything works. Examples are the power supply and the power cable, which are not on the list by default. There should be a top-level part number that allows you to put all of the options that are available, rather than selecting each and every item separately and putting them together.

This solution is stable. I haven't had any issues.

This solution is scalable. It is easy to expand. 

Once the implementation is done and you have endpoints, then you can easily move configurations or copy from one site to another.

We have five to ten IT managers using this solution.

I am satisfied with the customer service and technical support.

The initial setup was straightforward.

This solution is deployed on-premises, but it is cloud-managed.

To implement this solution, I had the help of an integration company and I am not an end-user.

While I had assistance in the implementation, I didn't feel that I needed it.

This is a solution that can be considered for starting a small environment, to a large environment because it is easy to scale and it gives them the inbuilt visibility that comes with the solution.

There is also the ease of integration and migration from the unfinished to the defined environment.

I would rate this solution a nine out of ten.

Our primary use case of this solution is for connecting desktops to LAN.

I like the feature that allows us to copy conditions from one port to another.

I would like to see some automation and better integration with the editing tool.

The solution has been very stable so far.

For our current state, the solution has good scalability. We have around 400 users in our company. We use five people for maintenance. We don't have immediate plans to increase our usage, but perhaps after four or five years. 

The technical support is a good four out of five. Sometimes it takes some time for them to respond. Perhaps because of a backlog. But they always deal with the issues. 

The initial setup was straightforward and the entire process took maybe four or five hours. We did it ourselves.

We pay an annual subscription fee.

My advice to others would be to try the solution. Most of the features are cloud-based so it's easy to manage it from anywhere - even from your mobile. I rate the solution an eight out of ten. There are still some developments that need to be done. It's not perfect. But from a personal perspective, I can say that they are a good eight. Additional features that I would like to see included in the next release of this solution, is if they could create different teams for different standards, some API integration solutions, and other different applications. It could be easier to use and easier to implement. Perhaps they can also add automation.

We primarily use the solution for testing.

The solution is very user-friendly.

The solution could be simplified a bit.

For our purposes, the solution is stable.

The solution isn't scalable. 

I've had to contact technical support a few times and they have always been helpful. How long they take to respond depends on the time of the call. If I'm calling at off-office hours I can get answers quickly, but during actual office hours, there is a little bit of a delay.

We previously used HPE. We switched because we received a gift voucher after attending an IT Expo.

The initial setup is straightforward. You only need two people for deployment and maintenance.

I handled the implementation myself.

The pricing of the solution is fair. The licensing is paid on a yearly basis.

We use the MS 250 and 425 series.

I'd rate the solution nine out of ten. Switches wise, I'm really happy with the product. It is more user-friendly than competitors and I can do everything myself. That's why I prefer it.

We are a system integrator and this is one of the solutions that we provide to our customers.

This is a very easy solution to deploy.

The management is cloud-based so you do not have to be on-premises to work with it.

It is easy to configure using the cloud-accessible web-based interface.

The licensing would be improved if shorter terms were offered.

There is not much training available for this solution.

Better online and remote support is needed.

I would like to see support for IoT.

We need to be able to add an access point without requiring an additional controller.

This solution is quite stable but you must coordinate with a remote site where engineers have administrative access to the features. This makes it easy to repair in case of an emergency.

I have two or three projects that are using this solution. One of them has twenty-five hundred users.

The initial setup of this solution is straightforward as long as you have a good technical person. 

The DNA subscription is a three-year minimum term.

This solution is better than the Cisco Catalyst switches.

This is a solution that I definitely recommend but since it has limited information available on the web site, it is a bit difficult to configure the licensing.

I would rate this solution an eight out of ten.