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reviewer794646 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 1,001-5,000 employees
Real User
Mar 27, 2019
The signature update is done securely, but there are performance issues affecting the server speed
Pros and Cons
  • "The signature update is done securely."
  • "The initial setup was straightforward, not so complex."
  • "There have been some performance issues. They provide good security, but this slows down the performance of machines' servers. The software is not updating as frequently as we need."
  • "There have been some performance issues. They provide good security, but this slows down the performance of machines' servers."

What is most valuable?

The signature update is done securely.

What needs improvement?

There are some issues that recently happened with this solution. The American government and other countries banned Kaspersky, since it is a Russian product, and customers lost their confidence in it.

There is too much deviation from Windows 7 to Windows 10.

Kaspersky could provide more training for the local support.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is very stable. I have no complaints when it comes to stability. 

There have been some performance issues. They provide good security, but this slows down the performance of machines' servers. The software is not updating as frequently as we need.

Buyer's Guide
Kaspersky Endpoint Security for Business
March 2026
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,837 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Scalability is good, but if I want to update any patch or update for 2000 to 3000 machines, it can be difficult sometimes. If it is below 2000 machines, then it is fine.

In our organization, we have 3000 users utilizing the product.

How are customer service and support?

The local support that they have here are great, especially for on-premise. If I call them, they can reach us very quickly. The issue is that they aren't always so knowledgeable. Kaspersky didn't provide enough training for them. 

How was the initial setup?

The initial setup was straightforward, not so complex. 

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is competitive. It's not so different from its competitors. 

Which other solutions did I evaluate?

At the moment, we don't have any alternatives that we are considering.

What other advice do I have?

Think about the performance issues first. If I have a very good solution, but it slows down your server performance, then the productivity of your place will go down. The performance issues should be considered. Scalability should also be considered, then security issues. 

We are not happy with this solution and want it to change.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ICT Manager at a computer software company with 1,001-5,000 employees
Real User
Mar 13, 2019
Will not hurt the overall performance of the end user by hurting the speed of their machine
Pros and Cons
  • "We used to have a lot of phishing attacks and all these kind of things for end-users so we decided that we needed endpoint security. We evaluated some solutions and found that Kaspersky is the most appropriate in terms of endpoint security and the speed of the user machine. The encryption is a major factor from our end."
  • "Kaspersky will not be a headache for your IT team and it will not hurt the overall performance of the end user by hurting the speed of their machine."
  • "There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions."
  • "There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions."

What is our primary use case?

It doesn't slow down your machine's speed for the end user which is why we chose Kaspersky. It's performing great.

How has it helped my organization?

We used to have a lot of phishing attacks and all these kind of things for end users so we decided that we needed endpoint security. We evaluated some solutions and found that Kaspersky is the most appropriate in terms of endpoint security and the speed of the user machine. The encryption is a major factor from our end. 

What is most valuable?

The encryption is the most valuable feature.

What needs improvement?

There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions.

The logs should be more simplified and more interactive for the end user. These are the areas I feel they need to improve on.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is very good as of now. Kaspersky has some cool features that every organization needs to adopt as far as endpoint security is concerned.

What do I think about the scalability of the solution?

I've had a good impression of the scalability. 

How are customer service and technical support?

Our first point of contact for support is from our partners. We mostly deal with them. 

Which solution did I use previously and why did I switch?

We have multiple criteria when choosing a solution. First of all the scalability of the solution is the main criteria for me, then the technical support, especially customer service. Lastly, the ease of use is important for us. 

How was the initial setup?

The initial setup was quite easy. We only needed some material that was available online and there wasn't any issue when installing Kaspersky. It was quite easy, a normal IT person can do it.

Which other solutions did I evaluate?

We evaluated two or three vendors before choosing Kaspersky. We chose Kaspersky because of the impact of endpoint machines. Usually, endpoint security software hurts the speed of the user's system while running scans but Kaspersky does not. Another reason we went with Kaspersky is because of the cost. 

What other advice do I have?

I would rate it an eight out of ten. An eight because of the ease of usability, the deployment is easier than other solutions and because the artificial intelligence is more stable than other solutions and finally, because of the scalability. 

Kaspersky will not be a headache for your IT team and it will not hurt the overall performance of the end user by hurting the speed of their machine. It is quite simple to implement and manage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2026
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,837 professionals have used our research since 2012.
it_user964356 - PeerSpot reviewer
IT Help Desk at Elsewedy Electric Algerie
Real User
Mar 7, 2019
Improves security for our mobile and VMware infrastructure
Pros and Cons
  • "It helps to improve our security for our mobile and VMware infrastructure. The remote tasks are great."
  • "It helps to improve our security for our mobile and VMware infrastructure. The remote tasks are great."
  • "The reports aren't so good. To make it a perfect ten they should improve the reports and web interface."
  • "The reports and email notifications have room for improvement."

What is our primary use case?

Kaspersky has performed nicely, we haven't had any issues with the end user. Our primary use case is for the detection features. 

How has it helped my organization?

It helps to improve our security for our mobile and VMware infrastructure. The remote tasks are great. 

What is most valuable?

  • Deployment 
  • Reports
  • Detection

What needs improvement?

I would like to see an enhanced web platform. 

The reports and email notifications have room for improvement. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability is very good. We haven't had any problems. 

How are customer service and technical support?

I haven't had to use their technical support yet. 

Which solution did I use previously and why did I switch?

We have only used Kaspersky. The criteria that was important to us when considering a solution was that it would be easy to use and that it would have easy upgrades. 

How was the initial setup?

The initial setup was easy. 

What other advice do I have?

I would rate it a nine out of ten. The reports aren't so good. To make it a perfect ten they should improve the reports and web interface. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Support Supervisor at PT. Tokai Rubber Indonesia
Real User
Mar 6, 2019
Enables us to detect a virus on all of the systems
Pros and Cons
  • "The blocking feature is the most valuable feature."
  • "Before Kaspersky, I had to control each PC one by one but now it's just one update and it can detect a virus on all of the systems."
  • "It needs more computer resources. They should have more anti-spam features."
  • "It needs more computer resources. They should have more anti-spam features."

What is our primary use case?

Our primary use case is for monitoring. 

How has it helped my organization?

Before Kaspersky, I had to control each PC one by one but now it's just one update and it can detect a virus on all of the systems. 

What is most valuable?

The blocking feature is the most valuable feature. 

What needs improvement?

It needs more computer resources. They should have more anti-spam features. 

For how long have I used the solution?

Less than one year.

What's my experience with pricing, setup cost, and licensing?

It's a little more expensive compared to other anti-virus competitors like Symantec. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because it needs more computer resources. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ICT/HMIS Supervisor at a healthcare company with 501-1,000 employees
Real User
Jan 22, 2019
The centralized management enables freedom to deal with the protection.
Pros and Cons
  • "The centralized management is a nice features. It gives us the leeway to deal with other things as protection is being carried on in the background. We do not have to keep on watching as long as we have the right updates. It also saves us time."
  • "The centralized management is a nice feature, as it gives us the leeway to deal with other things while protection is being carried on in the background, so we do not have to keep watching as long as we have the right updates, and it also saves us time."
  • "If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution."
  • "If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications."

What is our primary use case?

A networked environment with workstations in remote stations. The organisation has a HQ where the IT centrally manages resources with AV being one of the resources.

How has it helped my organization?

The centralized management is a nice feature. It gives us the leeway to deal with other things as protection is being carried on in the background. We do not have to keep watching, as long as we have the right updates. In addition, it saves us time. 

What is most valuable?

The centralised management console. Ability to discover machines and see their realtime state. Integration with AD also helps in identifying sources of infection and acting appropriately

What needs improvement?

If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution in the long run. There should be a remover tool that is embedded on the agent. Then, it could check on incompatible previous versions and remove the same on the background. This needs improvement. There have been cases where one installs newer versions on top of existing version e.g 10.2 on top of 10.1 going onto 11.0 the upgrades will refuse to install requiring one to clean the machine of any trace of Kaspersky using the removal tool. In settings where centralised management is used the requirement that you handle an single computer is time consuming. I just want to be pushing the patches and upgrades without a hustle.

I think that there are issues of agents and the upgrades. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is OK. I have not had any crashing at all. I also have not had to repair the application. Any patches that I have to do, I do it and move on.

What do I think about the scalability of the solution?

Scaling is fine. 

What's my experience with pricing, setup cost, and licensing?

The licensing is fine, and it is well within reasonable rates.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Branch Manager with 10,001+ employees
Real User
Jan 20, 2019
A stable solution with good firewall protection
Pros and Cons
  • "It performs quite well as a firewall protection provider."
  • "I would say that the variety of features that Kaspersky provides is a benefit to any user."
  • "I would like to see better reporting."
  • "I would like to see better reporting."

How has it helped my organization?

It performs quite well as a firewall protection provider. 

What needs improvement?

I would like to see better reporting. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

So far, the stability is good. 

How is customer service and technical support?

I personally have not used tech support, but my colleagues have. There are not too many issues necessary for us to contact tech support. 

What other advice do I have?

I would say that the variety of features that Kaspersky provides is a benefit to any user.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Jan 9, 2019
Cost-effective solution for endpoint protection
Pros and Cons
  • "We have gained advanced threat protection without investing more into that area."
  • "After using Kaspersky, we never have those issues."
  • "It's does not have the architecture or structure to scale up."
  • "I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky."
  • "In terms of scalability, I would not give it such a high rating. I would rate it a four out of ten."

How has it helped my organization?

This solution hasn't really been improved any functionality on the organizational level except that there are no complaints related to the endpoint protection. With the new update, they have incorporated some advanced protection and behavior detection. We have gained advanced threat protection without investing more into it.

What is most valuable?

According to my security engineer, Kaspersky essentially protects the devices. Before Kaspersky, we had other solutions that always had some problems with phishing, malware, and other threats. After using Kaspersky, we never have those issues.

Prior to using this solution, we also had performance complaints from users. Now, with Kaspersky, we never have performance issues. I would say it is the protection. Yes, there is the ability to protect against normal malware and the performance of the endpoint. It doesn't degrade any performance while working.

What needs improvement?

I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky.

What do I think about the stability of the solution?

On a scale of one to nine, I would give this solution a nine. It is highly stable. It is live, and constantly updating and stable.

What do I think about the scalability of the solution?

In terms of scalability, I would not give it such a high rating. I would rate it a four out of ten. If I want to scale beyond, let's say 500 times, then I will have to read, and do my back-end. It does not have the architecture or structure to scale up.

How was the initial setup?

The initial setup was not easy. We had to consult a help-desk during the process.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective product.

Which other solutions did I evaluate?

We switched to Kaspersky because we had issues with other solutions. There were performance issues amongst other things. We switched to Kaspersky because we researched other opinions. 

Because of our security information, it is a good idea not to have a single endpoint protection solution for a long time. It is good to change the endpoint solution, after three or four years, for example. There should be a change in the endpoint solution because, let's say, most vendors are good at forensics. They also have a forensic ability. Some of them are very good at addressing malware protection, but not forensics. Kaspersky can do both.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager Business Productivity, IT with 5,001-10,000 employees
Real User
Dec 19, 2018
The central management policies of this product are valuable to us
Pros and Cons
  • "We swtiched to Kaspersky Endpoint Security because we found our previous solution did not meet our requirements."
  • "I value the modular capability to house the network, device, web and email protection, and the central management policies are valuable."
  • "I think it would be good for them to consider and cloud integration capabilities."
  • "We have experienced problems with downloads and integration in the past."

What is our primary use case?

My primary use case of this solution is to use a large enterprise endpoint protection for our computers and servers. 

What is most valuable?

I value the modular capability to house the network, device, web and email protection. Additionally, the central management policies are valuable.

What needs improvement?

We have experienced problems with downloads and integration in the past. I think it would be good for them to consider cloud integration capabilities.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability of this product on a scale of one to five, is a four.

What do I think about the scalability of the solution?

I would rate the scalability as a four out of five stars.

How are customer service and technical support?

We use a local partner who helps us with tech support. We are happy with the services they have provided.

Which solution did I use previously and why did I switch?

We switched to Kaspersky Endpoint Security because we found our previous solution did not meet our requirements.

How was the initial setup?

The initial setup was difficult, because we did not know the product. 

Which other solutions did I evaluate?

When choosing a product, we review product functionality, financial concerns and effective deployment. We looked at McAfee and others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.