What is our primary use case?
As a threat hunter, I have integrated Ivanti Neurons for UEM for our clients, and I have been working with it for around one year and eight months.
I rely on Ivanti Neurons for UEM primarily for centralized device management and policy enforcement. We can also handle asset inventory, automation, security, and compliance.
A common part of my daily routine is using Ivanti Neurons for UEM to verify that managed endpoints are compliant with our organization policies. If a Windows laptop is missing or requires a security configuration such as BitLocker not being enabled or an outdated antivirus version, the device is automatically flagged as non-compliant. I can review the device status from the console, trigger the necessary remediation actions, and confirm once the endpoint returns to a compliant state. The centralized visibility helps us reduce manual effort and ensures the device consistently meets our security baseline.
Beyond routine day-to-day tasks, I primarily use Ivanti Neurons for UEM to monitor endpoint compliance, verify device health, check software and patch status, and help troubleshoot managed endpoints. Having everything centralized saves time and makes it easier to maintain a consistent security posture across the environment.
What is most valuable?
The standout features of Ivanti Neurons for UEM in my experience are centralized device management, policy enforcement, software deployment, patch management, endpoint visibility, and automation. Together, these features simplify endpoint administration, improve compliance, and reduce the time spent on routine management tasks.
Ivanti Neurons for UEM has positively impacted my organization by enabling faster patch deployment, quicker identification of non-compliant devices, and less time spent on manual endpoint administration. We likely save around three to five hours per week on routine endpoint management and compliance checks since using Ivanti Neurons for UEM.
Patch management has made the biggest difference for me. Instead of manually tracking which devices are missing critical updates, I can see the patch status across the managed endpoints from a central console and deploy updates to groups of devices with minimum effort. This reduces the risk of systems remaining vulnerable due to missed patches and saves a significant amount of administrative time. Compared to similar UEM tools, what stands out is how patch management is integrated with inventory, compliance, and policy enforcement in the same platform. Rather than switching between multiple tools, I can access device health, identify missing updates, deploy patches, and verify compliance from one interface, making the overall workflow more efficient.
One feature I find particularly useful is the unified visibility across endpoints. Having device inventory, compliance status, and software information available in the patch status from a single console makes it easier to troubleshoot devices and identify devices that need attention.
Ivanti's unified platform for IT and security operations has helped streamline processes, particularly in finding endpoints that have issues with patch management, enabling us to reduce work hours.
Ivanti's always-on patch compliance has a positive impact on my organization's ability to manage vulnerabilities by helping ensure endpoints receive critical updates promptly and remain compliant with security policies. It improves visibility into missing patches and reduces the window of exposure to known vulnerabilities.
What needs improvement?
The biggest improvement I would like to see in Ivanti Neurons for UEM is a more intuitive interface with simpler navigation for common tasks. Customizable reporting and broader third-party integrations would also make the platform more efficient for day-to-day endpoint management.
Overall, I think Ivanti Neurons for UEM has strong governance and security through role-based access controls, policy enforcement, and audit logging. I would just like to see more transparency into AI recommendations and finer control over AI-driven actions.
For how long have I used the solution?
I have been working in my current field for around one year and eight months.
What do I think about the stability of the solution?
Ivanti Neurons for UEM is stable.
What do I think about the scalability of the solution?
Ivanti Neurons for UEM's scalability is great.
How are customer service and support?
The customer support is excellent.
Which solution did I use previously and why did I switch?
Previously, we were using a different solution, but we shifted towards Ivanti because we saw that Ivanti is providing the quality that the previous solution was not offering.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Ivanti Neurons for UEM was smooth, and we did not face any issues with that.
What was our ROI?
We have seen a great return on investment with Ivanti Neurons for UEM. We have used three fewer people than usual, which helped us save around three to five hours.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Ivanti Neurons for UEM.
What other advice do I have?
My impression of Ivanti's ability to provide a comprehensive system of record that brings together asset, vulnerability, service, and relationship data is positive. Having asset vulnerability and device information in a centralized platform improves my visibility and helps prioritize remediation more effectively. Bringing the data together reduces the need to switch between multiple tools and makes IT and security workflows more efficient, though there is always room for deeper integrations and more customizable reporting.
I have used Ivanti's autonomous patching feature, and it has really helped me with maintaining continuous patch compliance in my organization.
I did not face any challenges in assessing the trust-building process of Ivanti's AI, from assist to advise to full automation in my organization.
We use the feature that consolidates devices, risks, and services data into one view in our daily operations, and it has helped us save a lot of time.
I would advise other organizations to use Ivanti Neurons for UEM in their organizations to help them save money and time. I rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.