We use the solution for security patching of Windows devices.
Systems Engineering Manager at NEC Software Solutions
The solution helps with security patching of Windows devices but needs an improvement in stability
Pros and Cons
- "We use the solution for security patching of Windows devices."
- "Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
What is our primary use case?
What needs improvement?
Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate Ivanti Neurons Patch for Intune's stability an eight out of ten.
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What do I think about the scalability of the solution?
The tool is scalable.
How was the initial setup?
The solution's deployment is straightforward and can be done in a week. We have a team of 10 engineers who work on the deployment.
What about the implementation team?
A consultancy helped us with the solution's implementation.
What's my experience with pricing, setup cost, and licensing?
The license can get expensive if you have a lot of nodes.
What other advice do I have?
I rate Ivanti Neurons Patch for Intune an eight out of ten. You must be mindful of your infrastructure and ensure the tool meets your requirements.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Administrator at Zai
Feature-rich, easy to use, and has responsive technical support
Pros and Cons
- "The user interface is user-friendly."
- "MobileIron UEM is a scalable solution."
- "The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
What is our primary use case?
MobileIron UEM will be used to manage mobile devices. We will be able to manage a wide range of endpoints from the MobileIron console, similar to VMware Workspace ONE.
What is most valuable?
The user interface is user-friendly.
What needs improvement?
I don't believe I have, given the scope of this, because I haven't explored them thoroughly. So I don't think I have a problem with them right now.
For a new user, the initial setup could be simplified.
We had an issue with the integration of an add-on, but it has been resolved.
They are using a MobileIron as the base mobile device management solution, and we have added some additional solutions to that, such as Advanced Neurons. The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that.
For how long have I used the solution?
I have been testing MobileIron UEM for two to three weeks.
We are working with the latest version.
MobileIron is still with Ivanti. We are still working on the proof of concept with them, and I believe the tenant is still with them. I'm not sure who the host is.
What do I think about the stability of the solution?
MobileIron UEM is a stable solution.
What do I think about the scalability of the solution?
MobileIron UEM is a scalable solution.
We are only going to deploy it to 200 plus, users at first. That will increase in the future, depending on how our business grows.
How are customer service and support?
When it comes to technical support, the person who is fixing it is the one who leads the POC. The same engineer who is assisting us with the proof of concept is also the one who is repairing it. I believe technical support is quite responsive because he is the one who is resolving the issues.
Which solution did I use previously and why did I switch?
We are working on the proof of concept for both MobileIron and Workspace ONE.
We are only testing MobileIron and Workspace ONE. After that, we will decide which device to use.
Workspace ONE by VMware Similarly, we will use MobileIron as a mobile device management tool, allowing us to manage our endpoints remotely. So far, we have not had any issues with VMware, and we have resolved some, if not all, of the issues.
I have been testing with VMware Workspace ONE for the same amount of time as MobileIron UEM, three weeks. We are using the latest version, and it is deployed on a public cloud. The cloud provider is VMware.
I have also been working with Google Chrome. Google Workspace is an email production tool provided by Google.
We don't have a firewall because we're in the cloud right now. We have no on-premises network and all of our systems are hosted in the cloud.
How was the initial setup?
Perhaps because it is my first time, it is quite complex, but there are engineers guiding us, but it is quite complex on my end.
What about the implementation team?
We had assistance from a MobileIron team member. We will investigate their features and see what capabilities they have while conducting a proof of concept. That is our proof of concept's goal.
What's my experience with pricing, setup cost, and licensing?
We don't have the cost until we have completed the proof of concept.
What other advice do I have?
They need to research other platforms or solutions to determine which solution best meets their needs. In particular, I don't think I have any recommendations for MobileIron because my experience with it has been limited. I lack extensive experience with MobileIron.
I'm a potential customer.
I would rate MobileIron UEM an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ivanti Autonomous Endpoint Management
September 2026
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913,422 professionals have used our research since 2012.
Mobile Project Support at Maintel Holdings PLC
Easy to use and offers good control but needs to have better technical support
Pros and Cons
- "The solution is good, it's effective in what it is able to achieve and it's easy to use."
- "We would like the initial setup to be simpler."
- "It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
What is our primary use case?
I use this solution in order to manage mobile devices.
What is most valuable?
The solution is good. It's effective in what it is able to achieve and it's easy to use.
The control on offer is the most valuable aspect of the solution.
The product is stable.
We've found the scalability to be good.
What needs improvement?
We haven't really found anything lacking in terms of features.
The support on offer could be better.
We would like the initial setup to be simpler.
For how long have I used the solution?
I've been using the solution for at least the past 12 months or so.
What do I think about the stability of the solution?
The solution is pretty stable. We haven't had issues with bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale well. If a company needs to expand, it's not a problem. We have a lot of people using the solution currently. Likely there are hundreds of users on it.
How are customer service and support?
We'd like for the product to offer better support so that if we need help we can feel confident we'd get it. They are just not as efficient or effective as we would like them to be.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
It was not an easy initial setup for us. It was a bit difficult and not really straightforward.
What's my experience with pricing, setup cost, and licensing?
I don't deal with the costs of the pricing. I'm not sure how much it is for the company.
What other advice do I have?
I'm not sure which version of the solution we're using.
I'd rate the solution a seven out of ten. It's okay. There are a few areas where it could improve.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Mobile Manager at Svevia AB
Great customer support which is imperative but lacks language support for non-English speakers
Pros and Cons
- "The company provides great customer service."
- "We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
- "UI needs an upgrade, feels very outdated."
- "I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
What is our primary use case?
I worked for a construction company and up until the last couple of months was the company mobile manager. We used MobileIron as security for the MobileIron networks in the company. I have retired now.
What is most valuable?
We get great customer service from the company.
What needs improvement?
It would have been helpful to have had some language support. The company is in the construction industry in Sweden and we had a lot of different people working with us and not everyone is an English speaker. I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works. The design could be upgraded because when younger people come on board and they've had a couple of years working with different tools, it feels like a return to the Ice Age for them.
For how long have I used the solution?
I used this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is quite scalable.
How are customer service and support?
We have very good technical support. When we had big issues, the support was fantastic, I have nothing to complain about. It was important for us to have that level of security from the company. With this kind of software, you really need to have a close connection with the support organization.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of MobileIron is not too complicated.
What other advice do I have?
In all the years I used this product, we never needed to implement the disaster recovery plan, so the solution works well. On the one hand, MobileIron provides great service support but on the other hand, there's no language support and the interface needs upgrading.
Taking everything into consideration, I rate the solution seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Administartor at a computer software company with 1,001-5,000 employees
Good device management functionality, contributes to a streamlined patching process, but the reporting needs to be improved
Pros and Cons
- "The most valuable features are device management and support for upgrading applications."
- "This product helps us to create a streamlined process and it is working as expected."
- "The reports have to show the compliance level of the patching, which Ivanti does not provide."
What is our primary use case?
This product has many use cases including device management, Windows patching, deploying applications, copying files to multiple systems, and USB blocking.
How has it helped my organization?
This product helps us to create a streamlined process and it is working as expected.
What is most valuable?
The most valuable features are device management and support for upgrading applications. If I want to upgrade a version of an application, for example, Google Chrome, then I can create a task and push a Google Chrome update.
What needs improvement?
The reporting is an area that can be improved, which is why we are looking for a replacement. The reports have to show the compliance level of the patching, which Ivanti does not provide.
We need reports that are both good and presentable.
For how long have I used the solution?
I have been working with Ivanti Patch for Windows for more than three years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
Ivanti scales according to the number of licenses. We have not had an issue scaling.
We have more than 800 users who are supported by our IT team of approximately 10 people.
How are customer service and support?
Technical support is through the vendor and it is fine. We have not faced any issues with them.
How was the initial setup?
The initial setup is complex. If I want to send a report then it is very complex. The reports are not easy to understand and not presentable. There are many manual steps that are required.
What about the implementation team?
I was not with the company when Ivanti was deployed. It was done with help through the OEM.
When a patch is released then we need to update it. Otherwise, there is no maintenance required.
Which other solutions did I evaluate?
We are looking for a product to replace Ivanti and are evaluating different solutions with similar functionality. Right now, I am in the process of evaluating ManageEngine to compare both of the products.
What other advice do I have?
My advice for anybody who is considering this product is that it is good enough for many situations but if you require a dashboard or reports to show your compliance level, then it is not there. In that case, you have to think about other options.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Solution Consultant at DWP Technologies
Has good Peer to Peer patching feature
Pros and Cons
- "I like the product's Peer to Peer patching feature."
- "The product's support and configuration need to improve. It needs to be more scalable."
What is most valuable?
I like the product's Peer to Peer patching feature.
What needs improvement?
The product's support and configuration need to improve. It needs to be more scalable.
What do I think about the stability of the solution?
The tool is stable.
How was the initial setup?
The tool's setup is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to other products.
What other advice do I have?
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Useful tunneling, beneficial enterprise integration, and priced well
Pros and Cons
- "The most valuable features of MobileIron UEM are tunneling and enterprise integration."
- "MobileIron UEM could improve the monitoring of devices."
What is our primary use case?
MobileIron UEM can be deployed on-premise or in the cloud.
I am using MobileIron UEM for a secure mobile device connected to a data center.
What is most valuable?
The most valuable features of MobileIron UEM are tunneling and enterprise integration.
What needs improvement?
MobileIron UEM could improve the monitoring of devices.
For how long have I used the solution?
I have been using MobileIron UEM for approximately four years.
What do I think about the stability of the solution?
MobileIron UEM is stable. We have some issues sometimes with conductivity but that is the internet connection, such as WiFi.
What do I think about the scalability of the solution?
The scalability of MobileIron UEM is good for on-premise and cloud deployments. MobileIron UEM has given the customer the ability to manage how many devices they have. If they have more than 10,000 devices, they need to upgrade the server. For example, they might need to upgrade the CPU or memory, et cetera.
We have approximately 5,000 to 10,000 users using this solution.
How are customer service and support?
I have used the support from MobileIron UEM.
I rate the support from MobileIron UEM a three out of five.
Which solution did I use previously and why did I switch?
I have not used another similar solution.
How was the initial setup?
MobileIron UEM is easy to deploy and the initial setup is simple.
What about the implementation team?
We did the implementation of MobileIron UEM in-house.
We have three people for the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of MobileIron UEM is very good.
I rate the price for MobileIron UEM a five out of five.
What other advice do I have?
I rate MobileIron UEM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. System Admin at a manufacturing company with 201-500 employees
Great patch module and package distribution
Pros and Cons
- "Ivanti Patch's most valuable features are the patch module and the package distribution."
- "Ivanti Patch is far better than other solutions."
- "Ivanti Patch could be improved with better integration with other cloud solutions."
What is most valuable?
Ivanti Patch's most valuable features are the patch module and the package distribution.
What needs improvement?
Ivanti Patch could be improved with better integration with other cloud solutions.
For how long have I used the solution?
I've been using Ivanti Patch for over six years.
What do I think about the stability of the solution?
Ivanti Patch's stability is pretty good.
What do I think about the scalability of the solution?
Ivanti Patch is pretty scalable.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
Ivanti Patch is far better than other solutions, and I would give it a rating of eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a pharma/biotech company with 1,001-5,000 employees
Centrally managed with everything in one place, but the interface needs to be improved
Pros and Cons
- "The most valuable feature is that everything is in one place, which makes it easy to manage."
- "The interface is complicated and not very easy to use."
- "My impression is that MobileIron is very expensive."
What is our primary use case?
Centrally manage every Mobilephone of the company.
How has it helped my organization?
We know who can access our internal Datas from a mobilephone. The Deployment of a new Device ist done in few Minutes.
What is most valuable?
The most valuable feature is that everything is in one place, which makes it easy to manage. It allows us to make sure that a mobile device is in place, and whether everything is okay with it, or not.
What needs improvement?
The interface is complicated and not very easy to use. We find it very difficult to understand.
A "single click" Deployment ist now possible. It took some time to implement everything. But the time safe now is huge.
For how long have I used the solution?
We began using MobileIron UEM approximately three years ago.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
It is certainly scalable. We have two or three people who use it regularly, but there are approximately 200 users who benefit from it.
How are customer service and support?
We do not contact MDM directly for technical support. Rather, we have a partner in Switzerland to contact. What I can say about the partner is that contacting them is not as easy as it should be. It's very complicated and they take a lot of time to implement something or to give an answer.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to this solution, we weren't using similar.
How was the initial setup?
I was not present for the initial setup and deployment.
Update: We now implemented all new. Impossible without external help.
What about the implementation team?
They are up-to-date. But they have to much to do, so it's difficult to catch them.
What was our ROI?
There is no real ROI, but we like to have a consolidated solution.
What's my experience with pricing, setup cost, and licensing?
My impression is that MobileIron is very expensive.
Which other solutions did I evaluate?
We are currently in the process of researching inTune as an alternative to MobileIron. Intune, is part of Microsoft 365. We are now deciding whether it's worth it to permanently change to MobileIron. Ultimately, we have to look at the cost and determine what product we should use.
Update: inTune is not an alternative at the moment
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Analyst at a tech services company with 51-200 employees
Useful for vulnerability management with many integrations
Pros and Cons
- "Most of the features are similar to what other tools have, but the UIs are quite user friendly. A beginner could use it."
- "They have an excellent support team."
- "I would also like to see more integrations, plugins, and user-friendly automation, similar to the multiple integration scripts that Rapid7 has."
What is our primary use case?
We use RiskSense for vulnerability management, and we have many integrations.
The solution is deployed on cloud.
We use this solution daily. There are more than 200 people using this solution in my organization.
What is most valuable?
Most of the features are similar to what other tools have, but the UIs are quite user friendly. A beginner could use it.
What needs improvement?
They could add more widgets, similar to Rapid7 and InsightVM. I would also like to see more integrations, plugins, and user-friendly automation, similar to the multiple integration scripts that Rapid7 has.
For how long have I used the solution?
I've been using this solution for about one year.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's quite scalable.
How are customer service and support?
They have an excellent support team. I would rate them 5 out of 5.
They're helpful and resolve tickets quickly.
What other advice do I have?
I would rate this solution 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: September 2026
Product Categories
Unified Endpoint Management (UEM) IT Asset Management Vulnerability Management Mobile Device Management (MDM) Enterprise Mobility Management (EMM) Mobile Threat Defense Patch Management Attack Surface Management (ASM) Application Security Posture Management (ASPM) Autonomous Endpoint ManagementPopular Comparisons
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