I/O speeds. This products in basically a RAID comprised of SSD drives with PCI-Express interface, that you can connect to 16GB HBAs, making this storage one of the fastest available in the market today.
IT Specialist / IBM Software and Hardware support at a tech services company with 201-500 employees
One of the fastest available in the market today.
What is most valuable?
How has it helped my organization?
This storage has incredible performance, the I/O is awesome. It is difficult to understand how fast it is if you don’t have one, that’s why IBM gives you a month trial, to install it in your infrastructure and give it a try.
In my organization's case, we use the FlashSystem basically for virtualization (VMware). It's amazing how fast a virtual machine boots. We use it for databases too, and the disk I/O performance is incredible.
What needs improvement?
This storage is factory configured so it's very difficult and expensive to add more flash modules (disk capacity).
Scalability is the main area which needs to improve.
For how long have I used the solution?
Six months.
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What do I think about the stability of the solution?
No, no at all.
How are customer service and support?
IBM support is excellent as always.
Which solution did I use previously and why did I switch?
No, this is my first experience with a 100% SSD solution.
How was the initial setup?
No, in fact it was easier than I expected.
What's my experience with pricing, setup cost, and licensing?
If you are going to buy one, have in mind the amount of capacity you need, and your estimated growth for the following years. As I mentioned above, it is expensive to add more SSD modules.
Which other solutions did I evaluate?
Not really, it was recommended to me by a friend, and after the first month, my company couldn't live without it.
What other advice do I have?
I recommend adding a pair of SAN switches to the Flash solution, otherwise it's a waste to use as and direct attach storage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Technical Specialist with 51-200 employees
The FlashSystem 900: A Powerful Building Block for Flash Infrastructure
What is most valuable?
The most valuable feature is the continuity of the user interface. Many of our customers leverage Storwize and XIV storage subsystems. That continuity in look and feel has likely helped the FlashSystem because transitioning to using this new product doesn't require any additional training or familiarization time. Instead, customers leverage their experiences to perform 90-95% of the tasks necessary to get a new FlashSystem 900 running.
It's especially important to be able to walk into a customer site and say, "Hey, you have access to the same user experience that you have with your Storwize system, and/or a very similar user experience to your XIV."
How has it helped my organization?
Having a consistent user experience and user interface has helped save our customers' time: we don't have to retrain them for a new user interface, and they don't have the learning curve associated with understanding the nuances of a new interface.
The FlashSystem has really helped improve our customers' I/O intensive workloads. Many of our customers leverage Flash for database workloads and appreciate the extra performance boost it gives.
What needs improvement?
A lot of the beauty of the FlashSystem 900 is that it's very, very focused on what it does, and it does it well. I don't really think there are additional features required.
What do I think about the stability of the solution?
The FlashSystem 900 is a relatively stable platform. While any codebase will have some issues and require patching (nothing is perfect), the codebase on which the FlashSystem 900 is built is solid.
What do I think about the scalability of the solution?
As a building block, the FlashSystem 900 isn't really intended to scale out to a large degree. Instead, it's intended to be used as a block with which to build out a scalable solution (such as with an A9000/A9000R or a V9000).
How is customer service and technical support?
Customer Service:
IBM's support for storage hardware is usually excellent.
Technical Support:IBM's storage technical support is usually excellent.
How was the initial setup?
I have been involved in the initial setup with a number of customers. It's very straightforward. It's a lot easier than the old days.
What other advice do I have?
If you are looking for a great flash solution that can be virtualized or utilized as a building block for a scalable flash solution, or if you're looking for flash for a very specific workload, then you may want to consider a FlashSystem 900.
It's probably the most straightforward piece of hardware you can get. The user experience from the interfaces and the price points for the performance a really solid.
I'm an IBM Business Partner, so there's really only one vendor that we go to for our storage. However, even if I weren't an IBM Business Partner, having a pretty stable track record with their products, ease of use, and value delivered for price -- I would probably still recommend a FlashSystem 900 for the use cases I stated earlier.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are IBM business partners.
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San Admin at a healthcare company with 1,001-5,000 employees
It is easy to use and manage. We are a hospital and have zero downtime.
What is most valuable?
IBM XIV is the most valuable part of this solution. It is easy to use and manage. It is a cheap and also has reliable technology.
How has it helped my organization?
We actually are a hospital and we have zero downtime or any outage whatsoever.
What needs improvement?
There is need to put a SVC in there.
What do I think about the stability of the solution?
It is very stable. We've been using this solution for more than ten years. We're using it on our three big sites, there were no issues.
What do I think about the scalability of the solution?
It doesn't scale out that well. It actually goes up to 15 module and after that, you have to add another frame. But, they have come out with a new technology where you can do hyperscale. I wish they had put a SVC in front of it but, it's a hyperscale, i.e., you can be on either the A-side or B-side.
What other advice do I have?
The most important criteria while selecting a vendor are reliability and their level of maturity.
It's not the best solution, but it's very reliable.
It depends as every company is different. Some companies choose reliability, while others prefer the market. You have to assess your own stuff and see accordingly, what fits your bill.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tactical Expert at a tech services company with 201-500 employees
Easy to use GUI, both for me and the customers is the most valuable feature of this solution.
What is most valuable?
Easy to use GUI, both for me and the customers is the most valuable feature of this solution. It's very self-explanatory, very easy to install and of course, the IBM Easy Tier function is easy to maintain.
How has it helped my organization?
The benefits are pretty much the same as I have mentioned herein, i.e., it's the time that takes to do an installation as compared to the old products. So, everything is time-related, i.e., the less time you use then it's also cost-effective.
What needs improvement?
I really don't have any preference for it, this is very easy to install and is actually a customer setup. I've talked to many customers, and all of them agree that "This is so simple, so easy, and straightforward", so IBM has done a very good job so far.
For how long have I used the solution?
Since 2012
What was my experience with deployment of the solution?
Very easy so no problems.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
Scalability is also very good because in the first product you could add four expansions to it, but then today, with the later code you can add nine to the controller units. So, it's very good and also, if you put an SVC product on top of it, then it works very well together as we see in all of the products as well.
How are customer service and technical support?
Customer Service:
Out af 10 I would say 8 for none advanced users
Technical Support:Very good when it's needed.
Which solution did I use previously and why did I switch?
We are a business partner and what we sell are IBM Storwize products. That's our main focus, we don't sell any other vendors. So, it was a pretty straightforward decision to invest in this solution. But according to what I have seen in the past and worked with than this is without a doubt the most user friendly product.
How was the initial setup?
Actually, I've done many of the installations; it is very straightforward.
What other advice do I have?
This product is so easy to use.
Have it checked over, test it out and try it. Compare it to the other competitors and make a decision from there, because I think this will definitely be a winner.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a business partner.
Senior Technical Specialist at a tech services company with 11-50 employees
All of the company's storage infrastructure can be done underneath this single product.
What is most valuable?
Ease of use and the GUI are the most valuable features of this product. It's the same platform all over across the same product type.
How has it helped my organization?
The benefit of this product is how easy it is to use always. All this storage infrastructure can be done underneath one IBM Storwize product and this is how it has impacted our organization. For example, if they get the IBM Storwize V7000 then they can put the other to be decommissioned storage right underneath and they can get their work done on that.
What needs improvement?
There is a need for a little bit more of a drill down in the GUI part. There is a lot that they actually did, which is already available in the GUI but still, there's a lot that can't be done. So, I would like to see more improvements to be brought about in the GUI.
For how long have I used the solution?
I've been using IBM Storwize for about 10 years, it is pretty good.
What do I think about the stability of the solution?
It is very stable. I see a lot of code upgrades being done on the system. Probably twice or three times in a year, they get new upgrades and code upgrades. That's pretty stable.
What do I think about the scalability of the solution?
Scalability is neat as well. It can grow massively. We usually deal with SMB environments and it's pretty good for that environment.
How is customer service and technical support?
Technical support has been good as well. Other than, maybe a few five or six different incidents in the past, they've been pretty impressive.
How was the initial setup?
The setup was pretty straightforward.
What other advice do I have?
For us, it's all about the commodity while selecting a vendor. In addition, the other important factors are their support level, infrastructure, how good they are, and what is their roadmap for keeping the product around.
Give it a try and look at the demos. You will like it and you will want to get it.
It's pretty good; I've been happy with it. I've worked with other infrastructures as well such as HPE, Dell, Logic and Nutanix but I like IBM Storwize.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Design Engineer at a recruiting/HR firm with 10,001+ employees
I can provision the storage, find problems, and I can SSH in and do CLI commands.
What is most valuable?
For me and for the operations team, the ease-of-use of the GUI is the most valuable feature. It's really easy to understand. It's really easy to do tasks. That's what I like most. The performance is really good. From an operations perspective, definitely the ease-of-use stands out. Compared to other products and other vendors, it's much, much easier.
How has it helped my organization?
Time to value. You finish things a lot quicker. I can provision the storage a lot faster and find problems a lot quicker. The fact that I can SSH in and do CLI commands where some of these other vendors don't let you do it is a big deal. I can write custom scripts and do things a lot quicker. The ease-of-use is a lot better with this product.
What needs improvement?
There's always room for improvement. Adding deduplication would allow us to get more bang for our buck, basically.
What do I think about the stability of the solution?
Overall, stability is really, really good. We ran into some issues with compression, but it was because we were trying to overload it. So if we don't do that, it runs really, really well.
What do I think about the scalability of the solution?
We have it architected to keep it at a certain level. But if we needed to, we could scale it pretty easily because it's virtualized storage. There's a lot of flexibility with it.
How are customer service and technical support?
Technical support is really good. Because we're a bigger company, they get to us a little bit quicker. There's more on the line for IBM, so they really treat us well. It's been pretty good. We get good feedback quickly.
Which solution did I use previously and why did I switch?
We needed the performance of the applications. Payroll applications are very I/O intensive and flash systems are a perfect fit. It makes sense.
How was the initial setup?
I was involved in the setup and it was easy. I've done those for years.
Which other solutions did I evaluate?
We looked at pretty many vendors. Anybody you could name, we looked at them. We have multiple vendors in the environment, not just IBM. But for our really critical, high performance apps, we put it on the V9000.
What other advice do I have?
Just be careful if you're going to try to use compression, because of the specific issues we've had. If it's a high performance computing environment, just keep it thick provisioned. Get the best performance from it. Don't try to save and then screw up the user experience.
If something fails, it's not going to bring down the application. V9000 is redundant through and through, so it's a great product.
When selecting a vendor, stability, ease of use, and resiliency are the most important things.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Engineer at a tech company with 10,001+ employees
We don't have to learn more than one interface to manage the storage arrays.
What is most valuable?
The ease-of-use and scalability are the most valuable features.
How has it helped my organization?
The common interface has improved the way we work. We don't have to learn more than one interface to manage the storage arrays.
What do I think about the stability of the solution?
So far, it seems pretty stable. We haven't had any major issues.
What do I think about the scalability of the solution?
We find the product very scalable. We've been able to implement many storage arrays in our environment with very little effort.
How are customer service and technical support?
We have used technical support. So far, we haven't had any bad experiences with them. We have been able to get the proper support we needed.
Which solution did I use previously and why did I switch?
When selecting a vendor, I want stability, years in the industry, and overall stability.
How was the initial setup?
The setup was straightforward.
What other advice do I have?
Make sure you look at a wide variety of products. That way you can come to an intelligent decision on what platform you are going to go with.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Architect at a tech services company with 11-50 employees
Incorporates both the Spectrum virtualization layer and flash technology.
What is most valuable?
The V9000 incorporates both the Spectrum virtualization layer as well as flash technology. It does it in such a unique manner that it provides super fast response times. There's low latency for the customers. It's very simple and easy. It uses the same interface as all the Storewize products do, so it's a very short ramp-up time for customers.
How has it helped my organization?
Speed. I mean it's flash. It's speed. The benefit is to reduce the amount of workload and transaction time. When customers have put data on the V9000, their response times go down and they can do more work within a shorter span of time.
What needs improvement?
They've already got one. The clustering host came in 7/8 code, so that's coming in. I would like to see deduplication come very soon. That would be really good to have deduplication built in, not only with compression, but also have deduplication with it.
What do I think about the stability of the solution?
The stability is awesome. It's based off a mature product line, Spectrum Virtualize. It's a long standing product. It's been around since 1999, so that core technology is there.
The flash system has grown from the old TMS days. It's a well-known and proven technology, so they've combined the two well-known and well-proven technologies to form this solution. It's just very solid.
What do I think about the scalability of the solution?
Scalability is also good because you can add an additional FS900 behind it or you can stack in other V9000s and cluster them together. You can either go deeper or wider with your solution set. It really just depends on how much performance or workload insulation you need, whether you go wide or you go deep.
How are customer service and technical support?
I haven't used technical support and none of my customers have had to call technical support on a V9000 yet. That kind of speaks to the product itself. It is a relatively new product, but the field time is still good. The resiliency is there.
Which solution did I use previously and why did I switch?
Our customer was a legacy Storewize customer. We knew that when they were announcing their combination of Spectrum Virtualize and flash that it would be a winning combination. You can't go wrong with that kind of combination.
Our company decided that we needed to train up fast and get on top of it quick. Because of that, we were able to turn out some of the first in the Eastern area.
How was the initial setup?
It can be complex if you don't follow the guide. Follow the instructions that IBM sets forth in the Redbooks and make life simple.
What about the implementation team?
The implementation was very easy. It's almost a "set it and forget it" kind of product.
What other advice do I have?
Read the Redbook.
The most important thing when selecting a vendor for me is how well the vendor works with me. It's a partnership, not just a sales, “here's a product” kind of thing. If you partner with us, you really get in, dive deep with us, and work through the solutions if needed. That's what makes a good vendor.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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