IBM Cognos Reviews

It is a quick solution and has dynamic insights. The features that I liked about the system are:

• An easy creation of dashboards with insights. The dashboards that are created, are simple for data representation. Thus, the comparisons are quite user-friendly.
• A user-friendly table structure.
• Being able to create data drill up and down quite quickly. Drilling data down and up helps to understand the insights quickly. For example, in order to analyze the sales data, we get total sales-> region-wise sales-> country-wise-> district-wise-> and store-wise. Reversely, in order to understand the product performance, we would require a drill up chart, i.e., performance at the zonal level-> country level-> overall performance.

The organization was able to:

• Reduce the reporting efforts by 50%.
• Have more insightful reports.

I find areas where some improvements will help are:

• When the data becomes very voluminous, then handling and representing it becomes clumsy.
• The type of charts are only two dimensional. Currently, the charts are two dimensional to understand the trend. Also, one needs to compare the time horizon or the volume horizon separately and it will be really helpful, if that dimension could be included.
• The reporting output/UI is quite old-fashioned.
• The statistical insights are missing or they cant be created.

I have used this solution for two years.

There were no issues in regards to the scalability.

The technical support is average.

One of the reasons why we switched solutions was due to the maintenance cost and the cost of ownership.

We looked at other solutions, namely SAP and TIBCO Spotfire.

The most valuable feature is scalability. It works perfectly for companies from 100 users to companies with several thousand users.

It provides us with a wide range of professional report types through the central report designer tool, Report Studio. Standard reports, used through the whole international organization, have been made with user security to personalize the report output.

The Cognos BI suite is missing a user-friendly tool/functionality that makes it possible for regular BI users (not report developers) to make personalized reports. Generally, Cognos is not easy to use for non-experienced BI users who need to make their own reports.

We have been using this product for ten years.

There have been no stability issues. If the installation was done properly, it is a stable system.

There have been no scalability issues. The product is perfectly designed for smaller companies to multi-national companies. The server architecture must be designed accordingly, but it's easy to upscale by adding servers.

Technical support is good. The IBM Cognos support is usually dedicated and competent. Their reaction time is fast enough according to the support case priority.

I have worked in migration projects from BusinessObjects to Cognos, as the customer had bought a global IBM solution.

The initial Cognos setup requires experienced people. Besides a correct software installation on a multi-server architecture, it is important to design an adapted Framework Manager architecture. Furthermore, it requires experience to make some professional standard reports or other advanced reports, such as Active Reports.

Licensing is expensive and can be an issue to expand the number of users within a company or to get new customers. Only large companies invest in Cognos.

Cognos is not a very common BI product in Denmark, even though it's one of the best on the market with a broad palette of tools.

More creative licensing policies should be made by IBM in order to win market shares in the BI market.

Employ some experts with a lot of experience, or hire consultants with documented experience if it's difficult to recruit.

Be sure to give the right training to the developers/advanced users at the right time. In other words, don’t do it too early in the implementation phase before the product is used within the organization.

This version of Cognos combines a new modern interface and intent-driven data discovery, with the scalable, governed and managed architecture for which it has always been valued. Also:

• The ability to quickly get an engaging view of my data, with no scripting or SQL knowledge is a winner.
• The true common modelling layer (Framework Manager) ensures that data objects are re-usable across the business, lineage is easy to track, and reports can be protected from back-end changes.
• New releases are announced frequently, and it is constantly evolving.

Cognos Analytics allows our business the freedom of movement and self-sufficiency we require, while keeping the IT team happy that information is secure and easily sharable. A light data modelling tool allows business users to source and analyse their own data in a managed environment. This is the only tool I know of that keeps both business and IT teams happy.

As there are new releases every 3 months or so, enhancements to the new dashboards are regular being released. It would be useful though to be able to apply custom palettes, and change the spacing around each object, allowing dashboard objects to fit more snugly with each other.

We have used the solution since its launch in Dec 2015. I have been using previous versions of Cognos since 1996.

We have not encountered any stability issues.

We have not encountered any scalability issues. The architecture is scalable via the use of separate gateways and dispatchers, and can be scaled to include many servers across multiple locations.

The availability of the new Cognos Analytics community allows for global sharing of problem resolutions. As this version is evolving rapidly, finding in-depth training material can be challenging.

We switched from ‘desktop data discovery’ tools to a more stable, scalable, enterprise ready solution, to allow for secured distribution to a broad and varied audience. Cognos Analytics provides a complete toolkit from quick discovery, endless visualisation options to enterprise-scale report delivery, through any medium (e.g. call-centre LCD screens, mobile, executive dashboards, financial reports etc).

The new installation is very simple. Wizard driven installation takes about an hour. It can get more complex to install a distributed architecture, but still not more than a day or two to install it.

The initial set-up price is higher than comparative tools, due to the base server component, but can be more cost-effective in the long run for a larger user base (> 100 users). Also, all features come standard, so add-ons are not required for printing, distribution etc.

We evaluated Qlik, Tableau, Microsoft BI.

Cognos Analytics allows for many ‘styles’ of deployment, and can be done simply ‘out-of-the-box’. To get the most from the product, explore the different features. Some creativity and thought should be applied on how to engage your audience in most interesting and intuitive ways.

• The ability to burst. It allows us to control the prompting activity and automate monthly reporting to our end users as we mass distribute to almost 900 end users.
• The GUI design interface is intuitive.

• We are able to rapidly communicate financial reporting and statements for reconciliation purposes.
• People are able to self serve with the provided authoring tools.

• The visualization tools have greatly improved but the active reports still need help.
• The build process of linking the variables can be a bit complex, especially for newbies.
• The ability to secure on the downloaded dataset that feeds the active report is prohibitive of its widespread use.

We have used the solution for seven years.

I would rate the technical support at about 5/10. We continue to struggle with IBM provided first or second time correct responses to cases we have open. Cases can drag on for months before resolution.

I am not aware of any previous solutions.

The setup was complex. We built scripts to create and configure at a redundant server level.

The prodict is expensive.

We evaluated Oracle OBIEE and Jaspersoft.

Investigate the cloud option for savings in maintenance and patching.

IBM Cognos Analytics is a data discovery and reporting platform for your department or your entire enterprise. But it's much more than just managed reporting: It provides departmental users with the self-sufficiency they need to bring in their own external data, explore it, and even merge it with corporately governed data, all without needing to go to IT. With that ability, they can get fresh perspectives that are simply not available in their existing reporting environment.

I will provide customer examples:

• Time savings on report creation and distribution
• Real-time data analytics to make real-time decisions to make or save money
• Eliminated silos of information for a true enterprise solution
• Offline reporting for executives
• Real-time dashboards
• Many others

IBM Cognos Analytics continues to improve with every release. On the horizon are some major enhancements that include:

• World-class mapping capabilities (This is now available with release 5. IBM partnered with Mapbox and now offer beautiful geospatial mapping capabilities)
• Connections to more data sources (with release this is greatly imporved.
• Storytelling features like Watson Analytics (available with release 4)
• Connections to Frame Work Manager packages for dashboards (available with release 5)

I have used IBM Cognos Analytics (Cognos 11) since it came out late last year (2015). I have used Cognos BI solutions for more than 20 years.

Stability has not been an issue with IBM Cognos Analytics – it is a very solid platform.

It is an extremely scalable product, across all distributed platforms.

Different levels of support are offered and level 1 has 24/7 support. On par with any software company.

I have always used Cognos BI products.

Setup is very easy. There are three options with this newest product that limit the involvement of a technical install specialist.

Work with an IBM partner like Lodestar Solutions to ensure you have the right mix of licenses and you are not over paying in support.

As an IBM premier selling partner, we constantly review other products. There are a number of fine products available; however, IBM has hit a home run with IBM Cognos Analytics.

Ensure your specific requirements are defined and that your data sources are clean. If you are not sure how to do this, work with a partner like Lodestar Solutions, who are experts in working with you to create an analytics roadmap.

• Advanced, enterprise-level data modelling
• Reporting
• Request routing
• Integrated security
• Auditing
• Jobs and scheduling
• Alerts and agents
• Content distribution

Centralised, balanced, scorecard-based dashboards with drill-through to detailed OLAP; datawarehouse; and operational reports keep the organisation focused on KPIs.

It is struggling to compete with the front-end ease of use and visual appeal of QlikView and Tableau.

I have used it for 14 years.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Technical support is good (7/10).

I did not previously use a different solution.

It is a mature, full-featured enterprise product and as such requires detailed configuration/administration knowledge to set up.

Before choosing this product, I also evaluated SQL Server Reporting Services, Tableau, and QlikView.

It provides value for larger enterprises.

The most valuable feature is the ability to quickly build cubes with Cognos Transformer. Transformer has enabled us to consolidate millions of rows of detailed data into multi-dimensional cubes. It enable business users to drill down, and slice and dice data by key business dimensions, such as product, region, customer, and time.

It has provided visibility into our customers; specifically, it has given us insight into high-value customers.

The Cognos Suite needs improvement in a number of areas. First, the products must be made more user friendly for casual users. Next, business users need the ability to quickly pull in data from non-structured sources without the need for IT to model the data. Another area for improvement is advanced charting and graphical elements that you can use in reports and dashboards.

I have been using IBM Cognos since 2012.

PowerCubes has limits and thresholds. Developers need to be aware of these when designing a cube, and take into consideration the cube performance versus the physical size.

Report Studio for operational reporting against relational data sources is very dependent on the underlying database performance and the design of your metadata model in Framework Manager. Report designers and modelers must analyze the generated SQL and tune the Framework Model and reports.

The technical support is good.

I did not use any other solution previously.

Setup for a multi-server environment is of average complexity. Tuning the environment takes time.

Negotiate on licensing and support costs.

We have often reviewed the BI landscape. For Enterprise BI, we have looked at Cognos, SAP Business Objects and MicroStrategy. These tools are very similar and leapfrog each other with each release. Newer tools such as QlikView, Tableau, and Spotfire have gained momentum and taken market share from the enterprise BI vendors. You need to analyze your needs and determine whether an enterprise BI suite is right for you, or if you need multiple tools for different capabilities.

Plan your reporting strategy. Do you intended to implement self-service reporting so that end users are creating reports? Do you need structured operational and management reporting? Cognos often requires IT resources for metadata modelling. Will you have the bandwidth and time to move at the speed your business requires?

• I love the new user interface! Finally, Cognos BI has a new face.
• New handling of JavaScript.
• Story board.
• Dashboarding with combined shared and local data.
• Backwards compatibility.

Our client was very unhappy with the v10 and earlier UX. They wanted something "sexy". Our UX team came up with a very pleasing design mock-up of the dashboards using Marvel (www.marvelapp.com/1c19h7d). I despaired that it couldn't be done in v10.2.2. However, we got v11.0.4 installed, and amazingly I was able to get very close to the "sexy" UX the client wanted! This is being done using the reports functionality of Cognos Analytics (Report Studio + Workspace Advanced + Analytics Studio + Query Studio all in one, but with a better UX).

Also, the tool UX is more more easily customised in this version.

IBM has stated that Cognos Analytics 11 will include RAVE2/D3 charting support by the end of the year. I am using v11.0.4 and it is not included. V11.0.4 is the latest release TMK.

IBM has stated that Cognos Analytics 11 will include a mapping engine (like esri) by the end of the year. I am using v11.0.4 and it is not included. V11.0.4 is the latest release TMK.

I ported a complex dashboard built in Report Studio v10.2.2 into the v11.0.04 environment. After the embedded HTML items were removed so that Full Interactive Mode could be used, and replacing that HTML functionality with external JavaScript (via Custom Controls), the same report runs slightly slower. Also, after spending a day working in the editor on a report, the UI gets slower and slower. I either have to log off close the browser, then open a new browser and log on again to restore the start of day performance, or restart the BI service to achieve the same result. I was using Firefox 49. I’m now on 45 ESR but haven’t don’t enough work yet to see if this makes a difference.

I have hidden objects (block type “none”) on the page. To edit these I need to set the “show hidden objects” on in the options. This setting sometimes sticks between editing sessions, sometimes not. I opened two separate browsers and open a different version of the same report in each. In one the hidden objects displayed, in the other they didn’t.

I have used it for two months.

I've done three installs to date (two alone and one where I supported):

• Stand-alone on a Windows machine - easiest install ever!
• Concurrent install with C10.2.2 on a Windows machine - smooth with little confusion except around SSO and WebDAV. Used port 9305 as 9300 is for 10.2.2 install.
• Upgrade on a Linux machine - quick and painless.

I have encountered stability issues. I was able to crash the browser a couple of times (Firefox, recent version). I've tested the UI with Firefox (49 & ESR 45), MS 11, Chrome, and Edge (not supported), and all appear to work fine.

The longer I work on a report through the day, the slower the system responds.

Customer service is very good. Given that support is coming from Canada and I'm in New Zealand, a 16 hours time difference, I've usually had a response by the next morning.

The old Cognos Help Knowledgebase (pre-Rob Ash) was brilliant. The next version was so so. The move to IBM's DeveloperWorks means I struggle to find the information I need now.

We needed to connect to a PI Historian database but IBMCognos BI/CA does not certify the JDBC (Linux) driver. IBM said they would not provide a fix to support the PI drivers. The workaround is now to get PI data via a web service using IBM Integration Bus into a DB2 table, then read the data from there.

I previously used CBI10.2.2; upgraded to CA11.0.4 to get a better UX.

Initial setup was 99% straightforward; only complex in getting ports opened by a third party, implementing SSO, and WebDAV configuration.

An in-house team implemented it.

Cognos BI or Cognos Analytics comes bundled with many IBM solutions now. E.g, PMQ, Maximo. Check if your company has this supporting program license first before purchasing a new license. BUT, a bundled license is limited, so check the wording carefully.

Before choosing this product, I did not evaluate other options.

If you go with Cognos Analytics, install at least version 11.0.4. It has backwards capability for old reports and dashboards, and includes the new JavaScript API.