- Common metadata repository: The most valuable feature is a single and integrated view of any number of heterogeneous data sources through a business perspective. In short, for any attribute or metric defined, a common definition is stored as metadata and available for all other components of Cognos.
- Scalability
- Stability
- Performance
Partner, CTO, CBIP, BI Solutions Arhitect with 11-50 employees
Common definitions for attributes or metrics are stored as metadata. The user experience could be better in places.
What is most valuable?
What needs improvement?
The Cognos Analysis Studio and Cognos Query Studio user interface has room for improvement in the area of user experience. Some of the functions are hard to find and complicated to use, but we're talking about advanced functions rarely used.
For how long have I used the solution?
I have used it for two years.
What do I think about the stability of the solution?
The product is very stable.
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IBM Cognos
March 2024
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769,334 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The product offers enough capabilities for a proper scalable setup.
How are customer service and support?
Technical support is adequate.
Which solution did I use previously and why did I switch?
We previously used Oracle Discoverer. Cognos' HTML user interface was the main reason we switched.
How was the initial setup?
Initial setup is straightforward, with minor problems in the area of configuring data source connectors. Because the product uses a JDBC data interface, the administrator needs to be familiar with JDBC.
What's my experience with pricing, setup cost, and licensing?
The licensing model had changed from the past and currently needs more flexibility in the area of advanced users. Other products make no difference between the user types. The licensing model should be usage based.
Which other solutions did I evaluate?
QlikView and Oracle OBIEE were tested.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an IBM partner and implementer.
BI Architect at a wellness & fitness company with 501-1,000 employees
Initial setup can be straightforward but expertise is needed to fully benefit from the capabilities of Cognos.
What is most valuable?
- Report Studio (ability to make pixel perfect reports and interactive dashboards)
- Framework Manager (the layer between the database and the user)
How has it helped my organization?
With Cognos we are able to present and analyze the KPI's and outcomes our hospital needs to take decisions.
What needs improvement?
- Adding workflow functions to the reports could close the PDCA cycle
- Speed of report-execution.
For how long have I used the solution?
7 years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
Moderate,.
Technical Support:Good.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
Initial setup can be straightforward but expertise is needed to fully benefit from the capabilities of Cognos.
What about the implementation team?
One day was needed to implement the product, and this was done by an experienced consultant from the vendor.
Which other solutions did I evaluate?
No other solutions were evaluated.
What other advice do I have?
Be willing to build up in-house knowledge of Cognos.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IBM Cognos
March 2024
Learn what your peers think about IBM Cognos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,334 professionals have used our research since 2012.
Business Analyst at a transportation company with 501-1,000 employees
Very powerful toolset with many options. But complex to learn and use
Valuable Features:
Very powerful toolset with many products and options. Has various ways to present data to meet requirements.
Room for Improvement:
Complex to learn and use. Need technical team to build solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Director with 1-10 employees
Needs to be more user-friendly, although it's compatible with all our apps
What is our primary use case?
We use it for financial purposes, and simple reporting.
How has it helped my organization?
It's compatible with the whatever applications we have. That's why we got it.
What is most valuable?
The scheduling and reports.
What needs improvement?
It should be more user-friendly.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
Scalability is okay.
How is customer service and technical support?
Not very good because we didn't get a deep, back-end partner fit.
What other advice do I have?
The most important criteria when choosing a vendor would be that the product is the very user-friendly and that we can upload the files into the system for reporting purposes.
I give this solution a rating of five out of 10 because it's not very user friendly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Specialist / Information - Business Analyst / Cognos BI Specialist at a local government with 1,001-5,000 employees
Connects to data sources to create business decision reports.
What is most valuable?
The solution connects to all data sources easily. There is an express and an enterprise version.
How has it helped my organization?
As a consultant, I build complete business decision reports with Cognos.
What needs improvement?
For the current dashboard, it would be nice to have a better layout and more functions.
For how long have I used the solution?
We have been using this solution for fifteen years.
What do I think about the stability of the solution?
Each product that I have worked with has bugs, and Cognos is no exception. There will be new releases that will fix these bugs.
What do I think about the scalability of the solution?
Scalability is fine. I never came across any major issues
How is customer service and technical support?
IBM has a complete knowledge base and support setup.
How was the initial setup?
The installation was straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing have many forms and possibilities. Take a good look at the number of users and the profiles needed. This will increase or decrease the price accordingly.
Which other solutions did I evaluate?
I worked with several BI products. The choice depends on the business size and preferences.
What other advice do I have?
Check all BI products, such as Microsoft, Oracle, and Cognos. Check the pros and cons before making the choice.
Disclosure: My company has a business relationship with this vendor other than being a customer: As consultants, our firm is a partner of IBM
Cognos Consultant at a insurance company with 51-200 employees
The Dashboards feature is almost a challenge to other BI tools
In the market, there are new cutting edge technologies that analyze data in a better way. Cognos is a tool where we can view the data in a more understanding way. In the new version, Cognos 10.2.1, there are new features to analyze the data, and this enables you to take better business decisions.
- Active reports are available to see the data offline and can be integrated to view the report outputs on an iPhone as well in an animated feature.
- Visualization feature is in the new version, 10.2.1, and can be compared with other BI tools such as Tibco, Spotfire, and Tabulae.
- Dashboards feature is almost a challenge to other BI tools to show the reports in the same way, i.e. a summary analysis.
- Other reporting options are almost complete compared to the other BI tools and offers more sophisticated performing.
We can say that it’s a very successful BI tool and it has gained acceptance with business users and hopefully will be in the market for a long time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Expert at a consultancy with 51-200 employees
Highly visual and interactive control without long waits; allows us to use the tool in an interactive and easy way.
What is most valuable?
- The ease of use and ability to create things.
- The security provided by IBM Cognos compared to other tools.
- Reduced time for answers on business panels; highly visual and interactive control without long waits.
How has it helped my organization?
Users used to have to wait long times to see information but can now view their information quickly and easily with IBM Cognos and also given the availability you can create your own reports.
For how long have I used the solution?
I have been using IBM Cognos for about two years.
What was my experience with deployment of the solution?
No, deployment is all right.
What do I think about the stability of the solution?
No, no problems were found.
What do I think about the scalability of the solution?
No, no problems were found.
How are customer service and technical support?
Customer Service:
We were given good service, fulfilling all the requirements that were requested.
Technical Support:The technical support provided by IBM is good, helps you with any problems with the tool.
Which solution did I use previously and why did I switch?
No.
What other advice do I have?
IBM Cognos is a good tool for viewing reports, allows us to use the tool in an interactive and easy way, with the option to display it on various mobile devices.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Consultant at a construction company with 1,001-5,000 employees
Allows authors to adapt and elaborate dashboards. I would like to see a more centralized environment.
What is most valuable?
- Report design
- Very flexible
- Intuitive
- Prompts capabilities, variables, and calculations
- Easy for authors to adapt and elaborate professional dashboards
How has it helped my organization?
It includes a dashboard developed for use in all branches across the country. This has improved their time to acquire the proper information to make decisions on a daily basis.
What needs improvement?
Nowadays, the finance team doesn't use Cognos as they should. They extract a bunch of data and create their spreadsheets all over the place.
With TM1 coming on board next year, this dirty job is going to be replaced by a centralized environment.
For how long have I used the solution?
I have been using the solution for four years in my current job.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
I am not aware of any previous solutions.
How was the initial setup?
The setup is a little bit complex with regard to the IT procedures, but the installation is quite easy.
What's my experience with pricing, setup cost, and licensing?
The price is a bit expensive.
Which other solutions did I evaluate?
I am not aware of any other evaluated solutions.
What other advice do I have?
If you have the budget to implement, then do it.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an IBM partner.
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Updated: March 2024
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