HubSpot Marketing Hub Reviews

We use the solution for marketing automation. It's used by the marketing team. For example, we use it to send emails automatically to customers. The main purpose is to have a hub for all marketing outreach and to keep track of members.

The workflows on offer are very useful.

It's a pretty flexible product.

There are customizable templates and we can easily make the templates more dynamic.

It is fairly straightforward to set up.

It's a good CRM tool.  

There aren't any missing features.

Sometimes we've had issues with the usability of the product. It's more of a user problem than a technology problem. The way the staff uses the system sometimes leads to processes not being followed. 

I've used the solution for two years. 

I'd rate the initial setup seven out of ten in terms of ease of use. It's okay to set up. It isn't overly complex.

We're a customer and end-user and use it for our CRM.

I'd rate the solution eight out of ten. It's an important tool to have in a company, and this solution meets all of our business requirements. 

The solution helps me to structure and track marketing and sales emails. It allows me to know when a person has opened them and if they have been disseminated. 

The solution does not enable one to know with certainty if another opened an email he had sent. It may, in fact, be the organization itself that has automatically opened the email and not its recipient. As such, this capability is not a reliable metric. 

I have been dealing with HubSpot Marketing Hub for around six months.

I consider the solution to be stable. 

I have not had any dealings with technical support. 

The initial setup was pretty straightforward. 

As I employ a corporate license, I cannot say for certain how much it would cost on an individual basis. I believe it amounts to $50 per month.

I rate HubSpot Marketing Hub as an eight out of ten. 

One of the companies I'm involved with is using HubSpot for their marketing automation. They also integrate their cloud solution with HubSpot to allow for lead nurturing based on their activities in the software.

It works well for email automation and workflows.

It has reasonable social tracking module.

They need to improve their report and the ability to customize them, especially as some of the more fancy reports they have are not available unless.

Pretty smooth

HubSpot have had multiple cases in the past 3 month where their performance was not good. Pages wouldn't load or require refresh.

No

Pretty good and very responsive support.

Very good

Yes, I've considered Marketo and Pardo.

When considering this product, check if all the features you need are in the tier you are planning to pay for.

I use it to monitor leads and engage in sales automation processes. We use it to identify certain leads or potential clients, and we use it to maintain contact with them, post-sale.

The most valuable feature is probably automating the system. I can send mass emails to pretty much all my contacts or certain ones that meet the demographic requirements. I've used this one and one other CRM with an auto sales company. From my experience, just the ease of use and the user interface on HubSpot is phenomenal. It's really simple and easy to navigate the program. The functionality is phenomenal, and not just the Microsoft Office part but also with LinkedIn Sales Navigator. It's pretty nice.

The upcoming tasks feature could be better. With HubSpot, whenever I put the contact information into Microsoft Office or Microsoft Outlook, it automatically inputs it into HubSpot. For example, it keeps telling me to contact my Solaris representative as an upcoming task. I've tried changing the contact in it to "not a lead," but it keeps sending me that notification.

I have been dealing with HubSpot Marketing Hub for about four months.

It has been pretty stable. I haven't had that many issues with this.

On a scale from one to ten, I would give HubSpot Marketing Hub a nine.

We use this solution as a central marketing automation tool, integrated with SFDC CRM. We are also using HubSpot CMS but will be moving off of this soon.

HubSpot has been very useful for a startup when we didn't have marketing ops expertise. It provides basic email automation tools, leads capture/scoring, and integrates with SFDC.  

Their blog platform and form capabilities are very easy to use and integrate within our web site.

API capabilities (including the performance) are minimal and the email workflow capabilities are too rigid, which results in very complicated workflow management.