HPE Zerto Software Reviews

Our primary use case is to continuously replicate our VMs to our DR site. Having the ability to recover them at almost any point in time, mostly back thirty days, is the main purpose of Zerto. 

We didn't previously have a continuous replication tool and now we have the ability to recover to any number of points in time. That's really beneficial to us. It cuts down our recovery time. 

The most valuable feature is how quickly it powers down the original source VMs and the speed at which it powers up the new VMs. The amount of time it takes to put up the operating system is valuable. The speed is what I like the best. 

The near-synchronous replication is awesome. When you get hit by a cyberattack, you never know where the clean VM resides, and at what point in time it actually exists. Having the ability to find the point in time when we are clean is a good thing.

We are going from a physical data center to a physical data center at the moment.

We use Zerto to protect VMs in our environment. It increased our ability to restore at a point in time. We didn't have it before, and now we have it.

Compared to other tools, Zerto is a lot faster. There are tools with your primary block storage backup, but they're just not as fast.

I'm having a problem with CentOS 7 and with VMs with multiple network adapters. Zerto recognizes those multiple network adapters on CentOS 7 vm but it will not give me the option to specify a failover IP, for that particular VM. Something's not working right, but Zerto is going to follow up. 

Zerto has been in production for three months. 

It seems stable so far. 

The scalability seems pretty easy. 

Customer service is really good. Technical technical support is lacking. At least from who I've been talking to. Maybe my case has not gotten bumped up to the higher level technicians. Customer support is great, and they're really responsive but their technical knowledge is just not quite there.

Zerto's documentation is outdated. I'm finding it hard to find documents related to my questions. Their documentation is bad.

Neutral

The initial setup was very easy. We needed a little help with the initial configuration, but it was pretty straightforward. 

We worked with Eagle Technologies for the deployment. We loved them.

I wasn't involved in negotiating any pricing. It evidently worked into our budget.

We also looked at Cohesity and Rubrik. I don't know that there's anything like Zerto. We went with Zerto because our third-party vendor recommended it. We also did a proof of concept two years ago. We liked what we saw with Zerto so we went with it. 

Everybody taunts their one pane of glass but Zerto is simple to use. I really like the GUI, the interface is not too busy. 

I would rate Zerto a nine out of ten. We don't have a test network setup. I know with Zerto, you can simulate a recovery. 

Zerto would be a perfect ten if the documentation was easier and if level 1 support would be more knowledgeable.

We store a lot of raw data for reporting and use Zerto to protect that data.

Before implementing Zerto, we lacked a data protection and recovery solution, resulting in a significant data loss incident of approximately 70 percent during a past event.

Zerto is easy to use.

The near-synchronous replication offers a critical advantage for our customers' multi-platform environments by providing continuous data protection with minimal delay.

The main benefit of Zerto is that it doesn't affect the performance of the cloud platform while protecting the data. We realized the benefits of Zerto within the first three months.

Zerto's implementation has significantly improved our recovery time objective, allowing us to get our systems back online much quicker.

Zerto has significantly improved our disaster recovery capabilities, reducing downtime from days to just two hours.

With Zerto in place, our disaster recovery time has been reduced to a maximum of two days, whereas previously we lacked a recovery solution altogether.

Our disaster recovery testing with Zerto exceeded expectations. We aimed to restore all data within five days, but using Zerto's capabilities, we achieved a full recovery in just two days.

Zerto saved our staff three days of work, freeing them for other tasks.

Zerto's continuous data protection, journal-based recovery, automation, multi-cloud and hybrid cloud support, and non-disruptive testing have significantly improved our IT resilience strategy. These features not only enhance data protection and improve our Recovery Time Objective and Recovery Point Objective but also provide the flexibility and scalability needed for a robust IT environment.

It facilitates a cloud-based disaster recovery solution, eliminating the need for a dedicated physical data center to ensure business continuity in the event of an outage.

Zerto was our disaster recovery solution of choice because it offers a cloud-based implementation, which perfectly aligned with our organization's prioritization of cloud-based disaster recovery.

It stands out for its user-friendly approach to data protection and recovery, allowing for quick and efficient backups and restores.

Zerto's pricing structure could be more competitive to better suit the needs of a wider range of businesses.

The setup process could be simpler. A more streamlined installation would improve the user experience.

Zerto's long-term data storage capabilities, specifically how long data can be retained and managed, could benefit from further development.

I have been using Zerto for ten months.

We sometimes face challenges that require multiple hours of downtime but it is rare. I would rate the stability eight out of ten.

Zerto is expensive.

The technical support is quick to respond.

Positive

Integrating the initial deployment into our infrastructure proved to be a complex undertaking.

To ensure a smooth implementation, we prioritized planning and engagement, starting with management and then incorporating other stakeholders. We piloted the project with the operations team for a month before a full organizational rollout.

The deployment took around one week and involved six people.

The implementation was completed in-house.

Zerto provides a return on investment through the peace of mind we get knowing that all of our data is protected.

Zerto is expensive.

After considering both Commvault and Carbonite, we ultimately decided Zerto was the best fit for our data protection needs.

Zerto emerged as our choice for data protection because its feature set directly addressed the specific needs of our organization.

I would rate Zerto eight out of ten.

Maintaining Zerto is manageable as we have a dedicated team of three people responsible for its upkeep.

Our organization consists of 40 analysts in one site.

Zerto provides robust data protection and excels in disaster recovery for businesses, but its cost may be steeper compared to other solutions.

We primarily use the solution for data replication. We have it in Oracle. It helps with disaster recovery. We have a primary and secondary server and the data can move between the two thanks to Zerto.

Right now, I'm having issues with delays when archiving. We're facing issues with RPU and getting 20 or 30-minute delays. That's a bandwidth issue.

We do rely on the replication capabilities. When our one system went down, we were able to immediately replicate. 

It's a reliable solution - if we have great bandwidth. It offers near-synchronous replication. This is very important. We're a fintech company relying on Zerto for disaster recovery. We tend to only use the replication features.

We use the solution for immutable data copies. The 3-2-1 rule is very reliable. 

We can use Zerto to help protect our VMs.

It's had a positive effect on our RPOs. We have virtual protection groups and haven't had any issues. Our production server does need to be replicated in real-time, and everything else can be replicated whenever we like. 

It only takes five to ten minutes to switch over or failover.  During data migrations, our users can continue to collaborate just fine. It's fine and fast. 

The RTO is good. If a machine is storing more than two to three terabytes, it takes longer than ten minutes, but any time the storage is less than that, it takes ten minutes or less.

Our downtime is minimal.

We've saved a lot of time in a data recovery situation. 

We do switchovers from time to time to test DR. We do switchovers every three months. It only takes half an hour. It saves us about one hour at least. We can allocate the time we save to any other activity or task. 

It's reduced the number of staff needed for DR by three or four people.

The solution did replace some legacy solutions. It replaced small backup solutions. It's helped us save on the costs needed to manage them. We've saved around two resources so far. I'm not sure how much those tools cost. However, we needed four infrastructure and two or three database people looking after those. Now, we don't need to.

We don't have great bandwidth. When we don't have good bandwidth, it doesn't work so well. 

We're not fully satisfied with the support team.

The first time, it's difficult to migrate data. However, after that, it becomes easier. 

They need to give more options, such as more archiving options. 

The company has been using the solution for around one year. I've used it for three months.

The solution is stable, from what I have seen.

We have around 100 direct Zerto users. We have around 30,000 to 35,000 end-users. We have 10 production servers, Linux machines, five development servers, and five Unity servers. 

It is very scalable. We can scale up to 200 machines and have maybe around 80 right now. I'm not sure if we will scale more in the future. 

Support has dropped off. When I joined the organizations, they were very active. 

Positive

We also use Oracle. I used it in my previous company. In this company, we use HP, and it works well with Zerto.

Zerto is very easy to use, and the GUI is very comfortable. We can configure, replicate, and sync right from the GUI.

We have Zerto on an HP machine. 

I was not involved in the deployment of the solution. 

Maintenance is necessary, and we have two people handling maintenance tasks. 

The solution is worth the cost. Having disaster recovery is necessary. If we ever suffer from a hardware failure, we can easily replicate in one click. 

The solution is a bit expensive. 

We did not evaluate other options. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. 

The solution was primarily used for disaster recovery for clients. If there was a major issue in the data center, it allowed the client to move to the second data center. It was also used for migration to virtual machines.

My customer recently (a few years ago), had a major issue in one of the data centers. It was a virus attack that destroyed the servers and virtual machines. We could not recover those servers or virtual machines. After that, we decided to remove the corrupted data center and get everything recovered using Zerto. We were able to do that with the agreed-upon RTO and RPO for the customer. 

The replication between data centers is great. It allowed us to ensure all data was replicated from one side to another.

The near-synchronous replication is great to have. It works better than other solutions. 

It's very user-friendly and straightforward. There are no bugs in the software.

The disaster recovery features are the best I've found. 

This product allows us to do disaster recovery in the cloud rather than the physical data centers. We have multiple customers who are on a hybrid cloud. Some are on a private cloud and some are on a public cloud and Zerto allows us to provide the functionality whereby we can cover both as well as across physical data centers. We use Zerto for AWS, Azure, and GCP.

It was nice to use with AWS. Everything was in place on AWS and the functionality is well documented. We've done a POC on it. We have not yet had a chance to do a real disaster recovery just yet.

Zerto has helped us protect VMs in the customer environment. The overall effect on the RPOs is good. We can do it at a maximum within 15 minutes, however, often we can do it within five minutes, or even one minute. 

The speed of recovery is very quick compared to other tools.

It's easy to migrate data with Zerto. It's simple. Even non-technical users can see what information is needed in order to enable the replication from one site to another.

Users can still collaborate during the migration process in Azure. It depends on how much data you are including from your data center. The bandwidth connectivity between two data centers is very high.

The RTO is pretty good. We typically give our customers a heads up it will be eight hours, however, it's often less.

It's helped us reduce downtime. For example, when I was using another solution, we wanted to restore a VM. It took more than eight hours to restore ten virtual machines. In contrast, Zerto only takes 45 minutes. 

We had a corruption at one point on 20 to 25 VMs, that were critical from the customer's point of view. They had already spent so much time trying to troubleshoot. We decided to use Zerto to restore the machines and give them the latest backup. We were able to give them everything in less than one minute.

For the customer to recover using a different solution, it would take much longer. Zerto takes far less time. For example, compared to VMware SRM, it takes almost double the time compared to Zerto. 

We've been able to reduce DR testing. When we used to give RPO and RTO time to our customers, two hours for RPO and eight hours for RTO, once we started using Zerto, we reduced RPO to 15 minutes.

It's reduced the staff time involved in a data recovery situation. When we initially set up Zerto, it immediately starts replicating and does incremental replication as well. Therefore, at any given point in time, the latest data is already available on the recovery side. We just have to trigger it and everything will be restored as per our configuration. We likely save three to four hours of work during the disaster recovery period. And, in the disaster recovery phase, every minute is crucial. 

It's also reduced staff involvement. It's not complex and very straightforward. Since tasks are reduced, we do not need so much staff. 

Previously, it was not compatible with the public clouds. However, now that it is, it's helped a lot. One of the most challenging aspects in migrating items from private to public.

We'd like to be able to migrate data without its operating system or any other functionality and without having to go through a virtual machine or server. 

I've used the solution since 2015. I stopped using it around 2022.

The solution is absolutely stable. We have customers that have used it since 2016 without any concerns. 

The product can scale. 

We haven't had to engage with technical support. 

I'm familiar with VMware SRM.

Not a lot of people in the market are aware of Zerto. They need to market it better.

However, Zerto is pretty simple and straightforward, compared to other options on the market.

Replacing the legacy solution has helped customers remove compatibility issues and reduce costs. 

The deployment of the product is straightforward. We have, for example, more than 100 VMware ESX-site servers and there are two agents in terms of virtual machines that get deployed on all of them.

To deploy the solution, it only takes 30 minutes. You only need one or two resources to manage the implementation. The maintenance is minimal. Once it's set up, it's fine. 

Our customers have witnessed an ROI. 

The product is cost-competitive and less than other options. I do not have too much data on the exact costs, however. However, we are definitely saving costs when we compare Zerto to VMware. 

My understanding is we have a partnership with Zerto. It provided free training to our employees and we have done multiple certifications. 

We did not use it for immutable data copies.

We don't use it for blocking unknown threats and attacks. We don't use it for security purposes. We have other security protection services for our customers, including firewalls and antivirus. We use Zerto only for disaster recovery.

I'd advise potential users to pay attention during the initial setup and watch what you are replicating from one side to another. After the setup, you will not have to put a lot of time in - as long as you pay attention during the initial phase. 

I'd rate the solution nine out of ten.

Our use case has evolved over the years. Initially, we strictly used Zerto for its original purpose: continuous replication of our virtual machines. We had a ransomware attack and needed to instantly restore virtual machines on or off-site without too much aggravation. That has been successful. The product expanded since then, and we're using many other features now.

We haven't replaced our other backup solutions yet, but we're considering it. I need to do some more testing of my databases and mail servers. It depends on how we utilize the cloud in the business. We're currently using an on-prem data center with a reserve disaster recovery site, but we're contemplating a transition to Azure. For example, if we are using Exchange Online, I'll need to find an appropriate backup solution. It may be something in the Azure stack, but I don't know yet.

We plan to use Zerto for cloud disaster recovery eventually. I'm in an upgrade cycle because I need to upgrade various backend elements to put me on 9.5, which I think is the latest release. That will give me immutable storage and benefits like single sign-on and multifactor authentication, which insurance companies increasingly request for all our applications. I plan to start shifting workloads into the cloud, and Zerto is one of the tools that will help me with that.

Zerto is deployed across my organization's entire computing infrastructure. We've got several different departments in the firm, so it handles many workloads. That sits on a Windows environment, and it replicates a data center where we just buy some shelving space. Including equity partners, consultants, and other visiting members of staff, we have around 250 users over seven sites.

Zerto is the ideal solution from a technical perspective. I have confidence that I can quickly and effortlessly restore data and train my IT colleagues to do the same. Ultimately, the benefit to the firm is knowing that everything's protected. My colleagues don't need to dive deeply into what I do because it's my specialty. It has been a massive game-changer to have that confidence in data recoverability. The rest of the firm considers it part of the suite of tools I've implemented. 

I've been working in IT for nearly 30 years. In the old days, you would need to know precisely the configuration, whereas now you only have to press a few buttons, and you're in the same situation that you would've been after maybe hours or days in the past. That's happened in a short period of my career. 

We've seen a massive improvement in our RPOs. It used to take hours, if not days. When I started working here 17 years ago, recovery took weeks because of the lack of preparation. Now, it's done in a matter of minutes. You've got to practice it, and the Zerto tool has a timer where it asks you to check your DR every six months. I do that religiously. The RPO is theoretically in minutes, but I've never had to do it. 

Zerto has also had an overall positive impact on RTOs. You don't need to maintain a massive set of documents to recover your systems. You can spin them all back up in your reserve site. Obviously, you must do them in the correct order. Then, you can then test your functionality, and you should be good to go. It massively reduced our RTOs.

Our RPO went down by about four hours, and the recovery time may have gone down from five or six hours to less than an hour. Some firms that invest in this can get it a lot lower than that, but I would say we're well below an hour now to restore the entire system.

Downtime comes in so many varieties, and you need a Swiss Army knife with the tools you need to deal with them all. Zerto is only one piece of a toolset I use, but it's one of the major elements. It offers the basic flexibility to have different destinations for your data and the ability to spin it up quickly. When recovering from a disaster, you typically deal with an issue you've never seen before.

Sometimes, you might have a failure that only affects a third of your network, or it's a ransomware attack that only affects specific VMs. You have no idea what will hit, so flexibility is essential. You need to be able to do it and get on with trying to recover your data rather than having to remind yourself how to do it. I've had to do that a few times with software. You practice it because you can't remember it, whereas you don't need to do that with Zerto.

The cost of downtime is hard to quantify with a law firm. There's an evident revenue impact when the system is not running. It means people are not earning fees because we're a professional services firm. However, the effect's size depends on the disaster type and how long you are down. If you're down for weeks, that will damage your reputation, which is everything in the legal field. It's a massive advantage if we can get our services online quickly. 

The solution has also reduced our DR testing time considerably. You're prompted to test every six months, and I can run through the test in a couple of clicks. I go into the reserve site and ensure the servers are spun up. I verified that all the services are running as expected, and they can see each other. Completing the test cycle takes me maybe 30 minutes.

Previously, it might have taken a few days to do a disaster recovery trial because I had no way to restore data accurately without affecting the live data. Zerto creates a sandbox environment where you can test without affecting operations. In the past, I might have needed to disrupt business for a couple of days to run a full test. 

I can allocate that saved time to more valuable tasks. When I'm not maintaining the system, my role is to be a Solutions Architect, deliver new projects, and provide third-line support to help users with their day-to-day tasks. Zerto frees me up to concentrate on developing my team and working on value-added business projects. I estimate that it reduced my system management overhead by 15 percent. 

I can't say with certainty that it would reduce the staff need in a real-life disaster recovery situation because we never know what we'll get. We take disaster recovery seriously because we don't see the form disaster will take. People from marketing will be involved in communicating with our client base. Elements of management need to intervene to ensure the staff members are safe. "Disaster" is such a broad term. You could have a fire in one of your buildings or a ransomware attack. However, it would be easy for me to perform the disaster recovery by myself from the Zerto control panel.

Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation.

Near-synchronous replication is handy for instantaneous file restores. Over the next few years, I think I will have to be more flexible about how I run my network. We're transitioning from an on-premises to a hybrid setup and, finally, a cloud environment. It's crucial to have the ability to move around data recovery points, some of which are local, and it's becoming increasingly important as we move away from traditional backups. 

Currently, I'm still maintaining another backup regime due to the complexity of recovering some of my applications. Near-synchronous replication isn't one of the most vital factors yet. Continuous replication to remote sites is the primary concern and reason for the purchase. We are waiting to upgrade to version 9.5 before we start using immutable data copies, but I'm excited about that feature. Immutable backups will be a real game-changer because we'll have an incorruptible backup sitting in the background.

It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks. 

I have been using Zerto for around seven years.

The stability is excellent. I've never had a problem with it.

The scalability's been fine. I increased my licenses from 20 to 35 or 40. It scales horizontally too. I used to replicate to one destination: my data center. Now I replicate to two destinations, and I'm starting to replicate into Azure Blob storage, as well.

I rate Zerto's support 10 out of 10. They always answer my questions, but I have very few issues because it's so simple and flexible to use. It's well thought out. Software often isn't designed with the user in mind, but this one has been. It's aimed at the right professional level. It's obvious if you've got enough technical knowledge. It's so robust and easy to use that I rarely contact technical support.

Positive

I did use a different solution that was part of the EMC stack for my storage area networks. Zerto is probably 10 times easier to use. When you work for a small or medium-sized organization, you aren't generally exposed to a variety of solutions because there are higher opportunity costs for time spent learning and setting it up. 

When I was doing the assessment, I got some experience with SAN-based recovery tools integrated with VMware, but those didn't seem to work well. Zerto is simple and actually works. 

I purchased Zerto to simplify installation and configuration. I set aside a couple of weeks to install it, and I managed to do it in one afternoon. Managing the solution is pretty straightforward for someone with technical skills and experience. I find it simple to use, which is one of the reasons I like it. A lot of the products in the legal sector where I work are incredibly complicated and hard to use. This isn't one of them.

I couldn't believe how easy it was to install. Based on my previous experience with the EMC solution, I expected to be deploying it full-time for two weeks. I set up the prerequisites in advance, which included creating a couple of Windows VMs. We installed, set it up, and started replication within a couple of hours. I have a team of people, but I completed the installation myself.

Zerto is relatively low maintenance, which is another bonus. It just churns away. You need occasional upgrades and bug fixes. I spend an hour or two on maintenance every six months or so. Apart from that, the only other maintenance I do is testing every six months. 

Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business.

I've gone from a standard license to an enterprise license with an increasing number of VMs. Enterprise covers on-prem and the cloud, whereas the standard license is strictly on-premise. I'm not an expert on Zerto's licensing, but I know that I've increased my VMs and the range of destinations as part of an upgrade.

I didn't evaluate any other solutions because I instantly liked Zerto. I'd been given permission to look for new products to protect us in the future, but when I saw a demo of Zerto, it was pretty much over.

Virtually everything is fairly straightforward. The upgrade cycle is painful in other products, but easy to do in Zerto. The integration with the mobile app is seamless, so I can monitor the system from wherever. 

I rate Zerto 10 out of 10. It's given me tremendous peace of mind and confidence that the network can be recovered quickly and accurately. I would suggest future users take some time to do an in-depth trial. 

If that doesn't convince you, I don't know what will. In my job, a decision is sometimes obvious, but it's tricky in other instances. You might need to draw up a weighted scoring model and check a couple of suppliers. This time, it was so clear. It's hard to quantify the pleasure of getting a nice piece of software that just works.

We use Zerto as our disaster recovery solution for our servers in the multiple data centers we have. It allows us to replicate our servers from one data center to another and perform disaster recovery testing to ensure compliance with our organization's DR requirements.

Our organization wanted a solution for replication, whether for VMs or Azure sites, and the ability to migrate servers or VPGs in case of a disaster or for testing purposes. And we wanted something reliable.

We're migrating out of one of our older data centers currently, and sending them to either Azure or one of our two VM data centers. We've been working on getting all the servers out of the old data center for a year. Being able to migrate those servers, with the help of the service teams, is one of the best features. Instead of having to do them one at a time, we can build a VPG. That is especially helpful with some of these really large VPGs. We did one a couple of months ago that was 36 terabytes. We were able to migrate that entire VPG at one time, watch it replicate once it was there, and then do the reverse replication. That process has been amazing.

We use Zerto to protect VMs and our RPOs are very solid. The RPO is a little slower for Azure, but that was expected and it was covered in the documentation that Zerto provided. But the RPOs from one VM center to another are solid. The same is true for our RTOs. We have no complaints in that regard at all.

And it will definitely help reduce downtime if we have to migrate from one data center to another due to a disaster (which we have not had to do so far). Downtime would cost us a lot, no doubt. We have not had any major disasters as of yet or problems with spyware or ransomware. But we have had instances where a server was corrupted in one data center and because it was backed up with Zerto, we were able to fail over to the secondary site and get the VPG back up very quickly. From the time that the decision was made that we needed to fail over, it took around 30 minutes. It was very quick, especially compared to trying to troubleshoot and rebuild. Our patients weren't affected.

The platform has also helped us to streamline our DR testing. We're able to do our annual test as quickly as possible, whether it's a failover rollback or a system move. It has made that process much much quicker and a lot less painful.

I've only been in this position for a year, but from what I've heard, DR testing was not a pleasant experience prior to moving to Zerto. They were always having failures and then would have to set up another downtime and test again. With a lot of our applications, those that are tier-ones, we're having to do the DR test at 1 AM or 2 AM. Nobody wants to have to do a four-hour downtime test multiple times.

And not having long downtimes for DR has helped a lot. Our customers and service teams know that we have to do these tests once a year to stay compliant. We plan for a four-hour downtime every time we do a DR test. Very rarely do we need four hours. We block out that time just in case there are issues we didn't expect but we're usually done in under two hours, including failing over, doing the testing, rolling back, and testing again. I don't know if you can actually put a number on not having downtime, in terms of the impact on the service teams, nurses, or patients.

Right now, our DR team is just me and my boss. At one point, there were three people on the team. It says a lot about Zerto when it can be used with a minimal staff for DR. Prior to moving to Zerto, the team had four members. So it was double what it is now.

The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps. We need to make sure we can quickly and reliably migrate VPGs to the backup data center in a disaster scenario. Migrating systems as a failover rollback or a system move are two of the functions that I like the most.

It's also very simple to use. For example, when we need to move data so that our users can keep collaborating with one another, using Zerto is very simple. Putting the servers into maintenance mode and either moving or testing them for our teams, has worked very well. We have found very few hiccups with any part of the solution, especially with the new version that they released recently.

The near-synchronous replication-also works really well. When you move or have just built a VPG, watching it step through things is great. It's a well-made product. Near-synchronous replication is very important, making sure that it's done properly and that it's complete.

We have Azure data centers. When migrating out of our older data center, if we find that Azure is the best place for those new servers, we have been migrating them there and doing the DR test at the same time. I haven't found any problems with migration to the cloud. For our applications that will work in Azure, Zerto's disaster recovery in the cloud has worked really well.

I turned in a ticket a while back when I found a glitch within Zerto. When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate. When I sent that ticket in, the support manager said that it hadn't been found before, but that my report was accurate and that it was a bug, and that they were working on it. 

But I've been very pleased with the updates that they put out and the service. I don't have a lot of negative things to say about Zerto.

I've been in this position for a little over a year and have been using Zerto during that time.

I've never seen it go down. It has been stable and easy to use, which are some of the main reasons we're still with them. We haven't had any large bugs with it. The software seems to be well-tested before new updates go out.

We have it deployed across three on-prem data centers in two different states, plus the two different Azure sites that are also out of state.

We've added a couple of new data centers since I've been in my position and adding them to our Zerto interface was not very difficult. The scalability is good.

Whenever I have had any issues, I have contacted support and they have been knowledgeable. Getting a hold of Zerto's support has been easy. In general, compared to all the other applications that I've ever supported in my career, Zerto has been one of the easiest to contact and actually get help with. I've worked with some vendors that were really difficult to work with.

Overall, Zerto's technical support has been fantastic. When I've had issues, submitting a ticket online is fast. In all but maybe one instance, I had a callback within just a couple of hours. Their support has been awesome.

Positive

Our organization migrated away from a couple of other solutions prior to my starting this position. But the disaster recovery manager that I work for has said multiple times that Zerto is the easiest solution and has the most robust features compared to whatever they were using prior.

I know our organization still uses Veeam, but they do so in tandem with Zerto.

There is an annual cost for Zerto, but that is something that our director level works through. Our organization, St. Luke's, goes through all vendor contracts looking for the best value. The fact that we have been using Zerto for a few years says that the value must be there compared to other vendors.

Not having to take down our tier-one system for an extended period of time for DR testing is invaluable. You can't put a dollar value on the impact on a patient's life. We need our systems to stay up constantly because they are what keep people alive.

In terms of maintenance of Zerto, we do our monthly reboots of the servers so that they stay up to date with the Microsoft patching. And anytime that Zerto has updates to their software, we make sure that we stay compliant with that. And once every year or 18 months, we update the cert on the servers.

My advice is to look for a product that is easy to use and easy to learn and allows for scalability and DR testing that works well.

Our primary use case is for seamless migration to our client's cloud environment, ensuring a non-destructive migration with minimal downtime. We focus on cloud adoption and migration, and Zerto assists with the smooth migration of client workloads to the cloud environment. 

Additionally, Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration.

Zerto has significantly improved our organization's IT resilience by ensuring security, protecting against ransomware, and enabling seamless cloud migrations. 

It has enhanced our flexibility, ensured reliable recovery, and minimized downtime. 

Overall, it has increased our ROI by helping secure our digital ecosystem and improving client satisfaction.

The most valuable features of Zerto include its simplicity, ease of use, and automated features like failover and failback. It facilitates hybrid cloud and multi-cloud strategies, providing seamless migration with reduced risks. Zerto automates the complexity of manual tasks, which is beneficial for streamlined operations.

Zerto could improve by offering more flexible pricing models, especially for startups. In the Indian context, cost is a concern for many businesses, and a pay-as-you-go model would be beneficial. Additionally, more cloud support is needed beyond the major providers like AWS and Azure, such as support for Alibaba and Oracle Cloud.

I have been using the solution for three years.

The solution is stable, straightforward, and reliable. It consistently performs well in recovery situations.

As a large enterprise, we find the scalability of Zerto to be very good. It effectively supports our extensive use across many users.

I rate the customer service and support highly. They provide assistance with initial setup and other issues promptly.

Positive

Previously, we used different solutions like vMotion and NetBackup. We switched to Zerto as it provides faster recovery and minimizes recovery time, which was a limitation in the previous solutions.

The initial setup was smooth and straightforward, with the support team providing help, particularly in configuring work storage.

Our ROI has increased by about 15% since implementing Zerto.

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

Zerto is adaptable and straightforward, making it easy for new users to adopt. The solution has significant advantages in recovery and offers good scalability.

I would rate Zerto an eight out of a ten.

I'm a payroll specialist using Zerto to deploy virtual machines, store data, and a little disaster recovery. 

I saw benefits within a few weeks of beginning to use Zerto. It helps us protect virtual machines in our environment and has improved our RPOs by about five to 15 seconds. It has also had a positive impact on our recovery times. Zerto also improves application availability as our business continues to increase our lifespan.

Zerto saves time and helps us reduce the risk of data loss from ransomware. it has also reduced our DR testing time, but I'm unsure how much. 

Zerto is an easy platform to use. It makes work easier and reduces stress.

Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed.

I've used Zerto for three years.

I experienced some lag twice.

Zerto's scalability is just okay. In my experience, the multi-host support and automated scaling can squeeze performance.

Zerto is expensive. It costs too much for the service they offer.

I rate Zerto seven out of 10.