We use Zerto for multiple use cases. We are using it for disaster recovery, backup and recovery, and data protection. There is an inbuilt feature where we can utilize the Zerto platform in a hybrid model which means we have one instance on-premises and another instance on our cloud for redundancy and for cross integration.
Senior Consultant at a tech vendor with 10,001+ employees
Competitive price, user-friendly, and continuous data protection
Pros and Cons
- "The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."
- "Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."
What is our primary use case?
How has it helped my organization?
Zerto’s near-synchronous replication works. We have configured near-synchronous replication between two different clusters. One cluster is on-premises, and another cluster is on the cloud. For near-synchronous replication, the value proposition is excellent. We are able to achieve the results for which we procured this solution. Near-synchronous replication is working perfectly. We do not see any challenges with data retrieval, complete replication, and synchronization processes. Everything is working perfectly and seamlessly.
We were able to see its benefits when we integrated it with our HPE GreenLake for DR purposes. It is a SaaS-based platform, so we are able to see the fastest way to recover data and applications. We were perfectly able to meet our recovery point and recovery times objectives through Zerto. On top of that, Zerto is protecting our data from ransomware, cyberattacks, cyber threats, national disasters, or human errors.
We are using a lot of virtual machines on-premises and in the cloud. Our main goal is to protect the complete data that we have in production and non-production clusters with different applications and big platforms.
Zerto is a market leader in continuous data protection technology. Previously, we had RPOs and RTOs in terms of minutes, whereas now, they have changed from minutes to seconds.
Zerto has an inbuilt disaster recovery protection and prevention with continuous replication. Whenever we faced any challenge related to our link being broken or not being able to access the data from the primary data center, all the backups were readily available because Zerto had replicated snapshots. We have not seen much latency or delay in recovery and the ability to get replicated data from different destinations.
We have not had any ransomware type of event. However, during the PoC and testing in an isolated environment, we have seen what would happen in the case of an attack. We could see how Zerto and its policies will take action and isolate that environment within a fraction of a minute or second.
For DR, we were previously using VMware Site Recovery Manager (SRM) but there was a lot of complexity. It was time-consuming. Most of the time, we saw a lot of human errors happening, and we were not able to test our DR activity. By leveraging Zerto for the past 14 or 15 months, we could achieve all of our desired results. There were no human errors. Everything went seamlessly. We are very happy with this solution.
Zerto has had a positive effect on our IT resiliency strategy. With the earlier vendor, we had a lot of problems. Our data got lost in transit during replication, snapshot creation, and recovery scenarios. By using this robust platform, we could achieve our resiliency metrics. The metrics are stable and never went below the benchmark.
Things are working perfectly. Each and every feature is complete with advanced options. It is a simplified DR operation platform. It has great visibility when it comes to protection from ransomware attacks. It has deep analytics features and robust data recovery policies. Everything is good in this platform.
What is most valuable?
The most valuable feature is the resiliency towards cyber threats for data protection. The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery. We can ensure that if the site goes down, data is available to all the users within a fraction of a second. On top of these, we have the resiliency towards malware and other security threats and attacks. Zerto has an embedded feature to protect our data from external and internal threats.
Zerto is very easy to use. It is very user-friendly. It is a GUI-based platform with a centralized dashboard where we can create policies, snapshots, replication policies, and disaster recovery policies. It is very user-friendly.
What needs improvement?
Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution.
Buyer's Guide
HPE Zerto Software
October 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
For how long have I used the solution?
We have been using Zerto for 14 or 15 months.
What do I think about the stability of the solution?
Since we deployed it, there have been no critical issues or major incidents. The platform is working as per the expectations. There was no downtime of any production activity. We are happy with the stability and overall performance of the complete platform.
What do I think about the scalability of the solution?
It is completely scalable in terms of adding licenses, subscriptions, modules, and different sorts of features. Its scalability is seamless, and it is easy to use.
How are customer service and support?
I have contacted them multiple times. Their support was good. We got a timely response and a timely resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using VMware SRM previously. We switched from VMware SRM to Zerto due to complexity, cost, human errors, and data protection.
The most important security feature in Zerto is protection against ransomware attacks and internal or external threats. These capabilities were not present in the VMware platform. Cybersecurity resiliency and protection are embedded in Zerto.
Zerto is very easy to use, operate, and administer. It is very simple and easy to create and work on any of the policies and rules. It is easy to extract reports and navigate to the other tabs where we can see the health scorecard and other things. We can see all the things. It is very easy to patch the entire system. Everything is good.
How was the initial setup?
We have a hybrid deployment. We have one instance of Zerto disaster recovery and protection running in an on-premises data center, and then we have another instance running on the cloud. Both are continuously replicated so that in case of any difficulty or problem with one, we can leverage the functionality of the other one. The on-premises one is taking care of the on-premises environment, and the cloud-based instance is taking care of the cloud-based environment.
Its initial deployment was very easy and flexible. We did not face any challenges. The solution is quite simple. It is easy to navigate, easy to use, and easy to migrate, although we did not go with any sort of migration. It was a fresh greenfield deployment, so we had no issues at all.
Its implementation took us about 12 weeks. It does require maintenance. The maintenance contract was already placed when we went with the purchase order for procurement. It was a multi-year support contract. It does require maintenance in terms of patch management, updates, health checks, performance tuning, policy updates, and recovery plans and procedures updates. We have a storage and backup team working 24/7 in this environment.
What about the implementation team?
We directly worked with a Zerto system integrator. That integrator was recommended by Zerto. We also worked with the Zerto team for the complete architecture, framework design, implementation plan, and other things. We did not take any help from any third-party vendor or resource.
We had five to seven people for its implementation.
What's my experience with pricing, setup cost, and licensing?
Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%.
What other advice do I have?
I would rate Zerto a ten out of ten as a platform. With the help of Zerto, we have very enriched features for ransomware protection of all our data repositories. It provides great support for disaster recovery and response. Our RTOs have improved after adopting the Zerto platform, so everything is good.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior system admin at JBS USA
Synchronizes our VMs and provides reliable backup to our hosts in different plants
Pros and Cons
- "Zerto's near-synchronous replication is extremely important to our organization."
- "It would be good if we could store a snapshot of the images coming through so that we can always go back and have a vision history."
What is our primary use case?
We have multiple plans across the US. We use Zerto to transfer VMs from one plant to another plant, from east to west.
How has it helped my organization?
Zerto is a really great fallback software that gives us the redundancy we need.
What is most valuable?
Overall, the solution is really efficient. Zerto really helped us prevent the delay in bringing up the VM once it transfers because we wanted to ensure everything works.
Zerto's near-synchronous replication works great. We've had some issues before trying to synchronize VMs across long territory ranges, but Zerto did everything we needed it to do. Zerto's near-synchronous replication is extremely important to our organization. Our production line to uptime is almost 99.99%, so the near-synchronous replication really helps out.
We use SAP HANA with Zerto.
We use Zerto to protect VMs in our environment. The solution helps with recovery and ensures that we can transfer our VMs when we have a host failure. We have plants all over the US, and Zerto has really helped us keep everything running at almost 100% capacity.
Because of its near-synchronous uptime and recovery, Zerto's speed of recovery is ten times better than that of other disaster recovery solutions like Veeam and Commvault.
Compared to other solutions, Zerto's ease of use is pretty straightforward. I'm really excited to see how GreenLake has integrated Zerto and made it even more seamless.
What needs improvement?
It would be good if we could store a snapshot of the images coming through so that we can always go back and have a vision history.
For how long have I used the solution?
I have been using Zerto for four years.
What do I think about the stability of the solution?
Zerto is pretty stable software, and it's always been up when we needed it.
What do I think about the scalability of the solution?
I don't see any issues with the solution's scalability. We have 100 plants across the US and hundreds of other plants worldwide and have never had an issue adding any hosts or notes to the tool.
What about the implementation team?
We deployed the solution through a consultant.
What was our ROI?
We have seen a return on investment with Zerto.
What other advice do I have?
Zerto is really good software. It has all the features that I need. I love Zerto's integration with GreenLake, and now that we know more about it, we'll start utilizing it more. Zerto synchronized our VMs and delivered reliability by ensuring our hosts in different plants had a reliable backup.
Overall, I rate the solution an eight or nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
October 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
Chief Information Officer & IT Security Chief & Officer at a insurance company with 5,001-10,000 employees
Integrates well with our environment and is very adaptable to our changing requirements
Pros and Cons
- "It's easy to install."
What is our primary use case?
It's used for general replication services and recovery. We're actually looking at its more integral use in DR in a business continuity role.
How has it helped my organization?
It integrates well with our environment, is very adaptable to our changing requirements, and is fairly easy for our team to use.
Zerto's near-synchronous replication is very efficient, very powerful, and very productive for us. It has helped us organize our recovery process a lot more, so it's led to process improvements.
Zerto is preparing us to do disaster recovery in the cloud rather than in a physical data center. But we are not there yet.
We use it to support disaster recovery on Microsoft, but we are also considering AWS.
We use Zerto to protect our VMs. We're still redefining our RPOs due to Zerto's performance. We're going back and replacing our baseline.
When it comes to speed of recovery, we believe Zerto is above the rest that we know of.
What is most valuable?
I just learned about Zerto's vault capability, which we're going to learn more about. That will be very valuable to us. We get almost real-time replication services.
Those features are so valuable because we're always prepared to restore if we need to.
What needs improvement?
The vault feature will be very valuable to us, so that's one feature we'd like to see implemented.
We're always looking for additional features and value from Zerto. Immutable replication services is one. I heard the vault will be totally protected from any outside influences, so that's another thing we're looking forward to.
We're always looking to integrate better with our environment.
For how long have I used the solution?
I have been using Zerto for roughly six years.
What do I think about the stability of the solution?
So far, it has been stable. No issues.
What do I think about the scalability of the solution?
We haven't tested scalability yet, but we are sure that scalability shouldn't be an issue. We'll find out.
How are customer service and support?
Good. Excellent. Now that Zerto is part of HP, we get greater support from HP's executive team.
Which solution did I use previously and why did I switch?
We used a variety of solutions in the past. Zerto does the job of two or three of those previous solutions, so we were able to consolidate.
How was the initial setup?
Zerto's team helped a lot. It was fairly straightforward and painless.
What was our ROI?
We have not come up with the metrics to determine the ROI yet, but we're working on it.
What's my experience with pricing, setup cost, and licensing?
The pricing, licensing, and setup costs are fair at best. It's not the cheapest, but it works for us.
Which other solutions did I evaluate?
We did evaluate other solutions. Cohesity, Commvault Cloud and Rubrik were the two others we considered.
We liked the resiliency, usability, and use cases of Zerto more.
What other advice do I have?
Overall, I would rate it around a seven out of ten. Once we understand the scalability, it could reach eight.
It's easy to install. Make sure your business requirements align with Zerto's capabilities. Others should study some of the use cases first before making a decision.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT at Leadway Pensure PFA
Provides near-synchronous replication, immutable data copies, and impressive recovery speed
Pros and Cons
- "Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
- "Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
What is our primary use case?
We use Zerto for our application data recovery.
How has it helped my organization?
Zerto's near-synchronous replication delivers exceptional results. The data at our recovery site is kept nearly identical to production in real-time, minimizing data loss to near zero.
By utilizing Zerto's immutable data copies and adhering to the three-two-one rule, we have established a highly effective recovery strategy.
While Zerto doesn't inherently block unknown threats or attacks, its detailed history logs enable us to revert to a pre-attack state, essentially restoring a clean system.
Our production machine experienced changes that caused the application to crash. To resolve this quickly, we restored the machine to its previous state using a recovery copy located at the recovery site that was made by Zerto. After powering on the restored machine, we changed its IP address, making it accessible again.
Zerto has a positive effect on our RPOs.
It boasts impressive recovery speed. As a customer, all we need to do is power on the machines at the recovery site - that's how simple and fast it is. Even if the recovered state isn't ideal, we can easily rewind to a specific point in time and power up another instance of the machine at that moment.
Zerto makes it easy to migrate data. The total configuration is user-friendly.
While our current RTO is three hours, Zerto can significantly reduce it to just five minutes.
Zerto helps us significantly reduce downtime during hardware failures, software updates, and natural disasters.
While we haven't experienced a ransomware attack, we have a recovery plan in place. If one were to occur, we could quickly restore production to a previous point in time, minimizing downtime and data loss.
Zerto helps us reduce the amount of disaster recovery testing we need to perform, which also allows us to reduce the number of staff required for the testing down to two.
The Zerto application is licensed per VM. However, the amount of data stored on each VM does not affect the licensing cost. Whether we have terabytes or just a few bytes on each VM, the licensing fee remains the same. This means we only pay for the machines we are replicating, which can lead to significant cost savings.
What is most valuable?
Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site.
Another feature I appreciate in Zerto is its detailed logging. This functionality allows us to easily access past data and reconstruct the machine's state at any given point in time.
We can recover the replicated machine at the recovery site by simply clicking it back up from the replicated machine. This allows us to keep the original machine running while the recovered machine is active. It's also vendor-agnostic, meaning it works with different hardware vendors like HP or NetApp. In other words, Zerto adapts to the specific hardware we have regardless of the vendor.
What needs improvement?
Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site.
For how long have I used the solution?
I have been using Zerto for five years.
What do I think about the stability of the solution?
Zerto is stable.
What do I think about the scalability of the solution?
Zerto is scalable. We just need to add a license and they provide a new key.
How are customer service and support?
The technical support team offers an excellent service. They empower customers by providing comprehensive documentation and guidance, helping them resolve future issues independently.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial deployment was straightforward, and I handled it independently. My only reference was the provided documentation; I required no further assistance.
What's my experience with pricing, setup cost, and licensing?
Zerto's pricing doesn't depend on the number of virtual applications. Even if we have a server with 200 terabytes of data, we'll only pay for protecting that single server, not for the total size of the replicated data. This simplifies our cost structure.
The licensing cost is fair.
Which other solutions did I evaluate?
I evaluated Veeam and SIM before choosing Zerto. Zerto's interface is much easier to use than the other solutions I tested. Integrating into our environment is also seamless.
What other advice do I have?
I would rate Zerto a ten out of ten.
No maintenance is required.
You can save a lot of time researching solutions by choosing Zerto. It's efficient, easy to deploy, and easy to maintain. Additionally, Zerto offers excellent support, including comprehensive documentation, breach and RCM coverage information, and a knowledgeable customer support team.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a manufacturing company with 10,001+ employees
Is easy to migrate data, helps reduce our recovery and staff time
Pros and Cons
- "Zerto is scalable."
- "The RPO for our SQL server has room for improvement."
What is our primary use case?
We use Zerto for disaster recovery and cloud migration.
How has it helped my organization?
The near-synchronous replication is valuable to our organization.
Zerto's immutable data copies three-two-one rule is great.
The ability to block ransomware attacks and help recover our servers is great.
Since we don't have a backup data center, Zerto's cloud disaster recovery is of the utmost importance.
The recovery point objective for our virtual machines is good. We haven't encountered any significant issues. However, there have been some delays due to the substantial volume of data being written to the SQL server.
Migrating data using Zerto is easy.
Our RTO went from three days to a few minutes after implementing Zerto.
In the event of a ransomware attack necessitating data recovery, Zerto would undoubtedly prove invaluable in expediting the process.
Zerto has helped reduce our recovery time from days to minutes.
Zerto has reduced the time our staff spends on data recovery by 25 percent.
What needs improvement?
The RPO for our SQL server has room for improvement.
On-premises to cloud migration lacks certain features, such as the ability to directly rename virtual machines. In the cloud, renaming resources often requires cumbersome workarounds like cloning and manual renaming.
For how long have I used the solution?
I have been using Zerto for four years.
What do I think about the stability of the solution?
Initially, we had stability issues with the older versions but now I would rate the scalability an eight out of ten.
What do I think about the scalability of the solution?
Zerto is scalable.
How are customer service and support?
The level one technical support is slow to respond and we usually need to escalate our issue to get a resolution.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Azure Site Recovery and switched to Zerto because it is more user-friendly with more features.
How was the initial setup?
While the initial deployment presented some challenges and took approximately two weeks to finalize, subsequent deployments have been significantly more streamlined.
What was our ROI?
In the event of a disaster, we will certainly see a return on investment.
What other advice do I have?
I would rate Zerto an eight out of ten.
Deploying Zerto in the cloud saves us costs on maintaining on-prem hardware.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support Analyst at a non-profit with 1,001-5,000 employees
Offers continuous replication for mission-critical applications and near-synchronous replication
Pros and Cons
- "The continuous replication with a low recovery point objective (RPO) is crucial for us."
- "Better alerting is something that I feel is critical."
What is our primary use case?
We use Zerto to replicate our VMware VMs. We have two data centers in our company. We use Zerto to make sure these virtual machines which are VMware are replicated in the other data centres.
We also use Zerto as a backup tool for Windows files.
How has it helped my organization?
Zerto is already a leader in its field. I have seen the benefit of knowing that everything is protected. We've only started a disaster recovery program in the last year after running Zerto. The business is now understanding that recovering from the traditional backup software does take a long time, and it's very complex.
Using Zerto, I am the only department that can recover in minutes. The database team takes hours, the IBM platform takes hours as well. So time saving is what we see the most of Zerto.
Zerto's near-synchronous replication is very important. It's the reason we're still with Zerto. We collect blood in many hospitals, and some of our data centers are in hospitals with power grids that are not as good as commercial buildings. So, we do have servers that will crash. The servers are in the hospitals for latency reasons. And when a server crashes for any reason, it could be a chipmunk eating wires. We need to have another server with no data loss so that the clinics can keep going without having to do a whole bunch of data entry.
We don't use SAP HANA with Zerto, but we use SAP HANA with an Oracle database. These databases are replicated at the hardware storage level, not with Zerto.
Zerto has very little effect on our RPOs (Recovery Point Objectives). As long as we have the disk space, it works well. We currently have a one-hour to one-day RPO and are extending it to about four days based on recommendations.
What is most valuable?
The continuous replication with a low recovery point objective (RPO) is crucial for us.
We have mission-critical applications that, if we lose data, we lose a lot of money. Zerto's low RPO ensures minimal data loss in case of a disaster.
What needs improvement?
Zerto has the ability for us to suggest features, which we do often. We do see some of these features come to life. Better alerting is something that I feel is critical.
If you turn on the alerting of the on-prem appliances, it bombards your inbox over everything. It's too much. We had to turn that off. We use Zerto cloud analytics for alerting, and we just moved the Zerto ten about a month ago.
Some alerts, such as when one of my virtual protection groups does not have at least one day of logs configured. We find that after we do a disaster recovery failover test we recreate the virtual protection groups. Some of our junior systems admins won't specify. We need seven days of journal logs. So an alert for that would be handy.
For how long have I used the solution?
We've been using Zerto for over eight years.
What do I think about the stability of the solution?
It's excellent. The product has been solid for the entire time we've used it.
What do I think about the scalability of the solution?
We use Zerto to protect approximately 300 VMware VMs.
We have not grown Zerto in many, many years. We're likely going to double it. It should not be a problem because it's essentially almost agent-based. I feel that it can grow. We're not a very big client, so I don't know how big it can scale, but I feel that it can.
How are customer service and support?
I rarely need to contact the customer service and support. The product is very good. When I have used their support, I've never had to escalate a call.
There's nothing bad about the support. They are responsive and helpful. A 10 would mean having an experience so exceptional that I would have to tell my family about it.
How would you rate customer service and support?
Positive
How was the initial setup?
Zerto was deployed before my time, so I wasn't involved in the initial deployment. However, I have been involved in upgrades, which are very simple.
I appreciate the ability to open a case with Zerto support for assistance. For our recent Zerto 10 upgrade, we also had help from Zerto Professional Services, which is a feature that management likes.
Zerto can perform disaster recovery in the cloud, but our company is not cloud-ready yet. We do not have the governance We are still trying to figure out if we were to fail over an application, is the application team aware that they will have to pay additional funding out of their call centers. So we are at a governance stage right now of planning for recovery in the cloud.
We have two active-active data centers that replicate themselves at the VMware level. We use Microsoft Azure.
What about the implementation team?
We used Zerto Professional Services to assist us with the Zerto 10 upgrade. It was a great experience. The upgrade was done in about 15 minutes for both sites. They were well-prepared and knew exactly what they were doing.
What was our ROI?
We don't see ROI in terms of direct financial ROI, as we only started our disaster recovery testing about a year ago. However, based on client satisfaction and our decision to double our Zerto licenses, we see a return on investment in terms of overall client satisfaction.
What's my experience with pricing, setup cost, and licensing?
We have a licensing team that manages it, but it seems to be fairly easy to use.
Which other solutions did I evaluate?
We looked at Veeam and NAKIVO.
The business realized the importance of quick recovery and minimal data loss, which are the main reasons why we chose and continue to use Zerto.
From an end-user interface where you use your mouse to click, Zerto is definitely the easiest. However, for the monitoring piece, where my developers have to use the APIs, Zerto is much harder than the other tools that we've used.
Zerto's recovery is the fastest, hands down. Compared to NetBackup, which takes hours, Zerto's recovery is a matter of minutes. We also use a tool similar to Veeam called NAKIVO for non-mission-critical systems, which has a one-day RPO. Nextiva is close to Zerto in terms of recovery speed, but Zerto's interface, orchestration capabilities, and ability to run scripts make it the top choice for us.
What other advice do I have?
I would rate it a ten out of ten. There's nothing that compares to Zerto, nothing that works as well as it. My only complaint about it is the alerting. There are a lot of alerts that come through, and they are legit alerts. It's excellent.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It team lead at a manufacturing company with 201-500 employees
Fast RPO and RTO, ease of use, easy interface, and is always available
Pros and Cons
- "The customer service and support are excellent."
- "I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning."
What is our primary use case?
I use it for yearly disaster recovery testing.
How has it helped my organization?
The main benefit we see from Zerto is that it helps to meet our disaster recovery objectives.
Zerto's near-synchronous replication is important and impressive.
Zerto helps protect VMs in our environment and has improved all over RPO.
The speed of recovery with Zerto is extremely fast. We're able to perform disaster recovery testing on dozens of VMs within an hour or even half an hour.
What is most valuable?
I like its fast recovery, fast RPO and RTO, ease of use, easy interface, ease of deployment, and that it's always available.
What needs improvement?
I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning.
For how long have I used the solution?
I have been using Zerto for over seven years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support are excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Commvault. It used a lot of scripting and configuration to make disaster recovery happen, and it was slow, with a low RPO.
How was the initial setup?
We haven't tried disaster recovery in the cloud rather than in a physical data center. We only use on-premises recovery.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing was straightforward.
Which other solutions did I evaluate?
We previously used or evaluated other backup and disaster recovery solutions.
We compared Veeam and Commvault against Zerto.
We chose Zerto because of its performance and ease of use.
What other advice do I have?
Overall, I would rate it an eight out of ten because there's always room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a engineering company with 10,001+ employees
Provides near-synchronous replication, and improves our RPO, but the backup functionality needs improvement
Pros and Cons
- "The most valuable aspect of Zerto is the recovery speed."
- "The recovery processes of large datasets in the Cloud have room for improvement."
What is our primary use case?
We use Zerto for disaster recovery and backup of our application server.
How has it helped my organization?
Zerto's ease of use is moderate.
The near-synchronous replication is good.
We use Zerto to help protect our VMs.
Zerto improved our recovery point objective, but to achieve long-term data retention we had to invest in additional local storage.
From an IT resilience perspective, our UK-wide implementation ensured a swift recovery, solidifying the strategy's effectiveness.
It has enabled disaster recovery in the cloud. This is important from a software recovery perspective to keep things running.
What is most valuable?
The most valuable aspect of Zerto is the recovery speed.
What needs improvement?
The recovery processes of large datasets in the Cloud have room for improvement.
The backup functionality can be improved.
For how long have I used the solution?
I have been using Zerto for five years.
What do I think about the stability of the solution?
Zerto is stable.
What do I think about the scalability of the solution?
Zerto is scalable.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used various solutions in the past including Veeam and Quest AppAssure.
We came to the end of what we could do with AppAssure so we moved on to Zerto.
How was the initial setup?
The initial deployment was difficult. The deployment took a couple of weeks and required around four people.
What's my experience with pricing, setup cost, and licensing?
While Zerto excels in disaster recovery, its backup capabilities fall short. To ensure proper data protection, we require a separate backup solution alongside Zerto for disaster recovery therefore the price for Zerto is high.
Which other solutions did I evaluate?
In our search for a cloud-based disaster recovery solution, we considered both Veeam Cloud Connect and Zerto, ultimately choosing the latter.
What other advice do I have?
I would rate Zerto seven out of ten. It only works for virtual machines, not physical ones. This means we need separate software for physical machine backup, which adds complexity and cost.
Zerto's recovery speed falls in line with what we've experienced from other disaster recovery solutions.
Disaster recovery testing was prevented due to security restrictions. Our policies don't permit creating a sandbox environment that interacts with Zerto.
Four people are required for the maintenance of Zerto.
I recommend Zerto for disaster recovery purposes.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2025
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Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
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