HPE Zerto Software Reviews

We store a lot of raw data for reporting and use Zerto to protect that data.

Before implementing Zerto, we lacked a data protection and recovery solution, resulting in a significant data loss incident of approximately 70 percent during a past event.

Zerto is easy to use.

The near-synchronous replication offers a critical advantage for our customers' multi-platform environments by providing continuous data protection with minimal delay.

The main benefit of Zerto is that it doesn't affect the performance of the cloud platform while protecting the data. We realized the benefits of Zerto within the first three months.

Zerto's implementation has significantly improved our recovery time objective, allowing us to get our systems back online much quicker.

Zerto has significantly improved our disaster recovery capabilities, reducing downtime from days to just two hours.

With Zerto in place, our disaster recovery time has been reduced to a maximum of two days, whereas previously we lacked a recovery solution altogether.

Our disaster recovery testing with Zerto exceeded expectations. We aimed to restore all data within five days, but using Zerto's capabilities, we achieved a full recovery in just two days.

Zerto saved our staff three days of work, freeing them for other tasks.

Zerto's continuous data protection, journal-based recovery, automation, multi-cloud and hybrid cloud support, and non-disruptive testing have significantly improved our IT resilience strategy. These features not only enhance data protection and improve our Recovery Time Objective and Recovery Point Objective but also provide the flexibility and scalability needed for a robust IT environment.

It facilitates a cloud-based disaster recovery solution, eliminating the need for a dedicated physical data center to ensure business continuity in the event of an outage.

Zerto was our disaster recovery solution of choice because it offers a cloud-based implementation, which perfectly aligned with our organization's prioritization of cloud-based disaster recovery.

It stands out for its user-friendly approach to data protection and recovery, allowing for quick and efficient backups and restores.

Zerto's pricing structure could be more competitive to better suit the needs of a wider range of businesses.

The setup process could be simpler. A more streamlined installation would improve the user experience.

Zerto's long-term data storage capabilities, specifically how long data can be retained and managed, could benefit from further development.

I have been using Zerto for ten months.

We sometimes face challenges that require multiple hours of downtime but it is rare. I would rate the stability eight out of ten.

Zerto is expensive.

The technical support is quick to respond.

Positive

Integrating the initial deployment into our infrastructure proved to be a complex undertaking.

To ensure a smooth implementation, we prioritized planning and engagement, starting with management and then incorporating other stakeholders. We piloted the project with the operations team for a month before a full organizational rollout.

The deployment took around one week and involved six people.

The implementation was completed in-house.

Zerto provides a return on investment through the peace of mind we get knowing that all of our data is protected.

Zerto is expensive.

After considering both Commvault and Carbonite, we ultimately decided Zerto was the best fit for our data protection needs.

Zerto emerged as our choice for data protection because its feature set directly addressed the specific needs of our organization.

I would rate Zerto eight out of ten.

Maintaining Zerto is manageable as we have a dedicated team of three people responsible for its upkeep.

Our organization consists of 40 analysts in one site.

Zerto provides robust data protection and excels in disaster recovery for businesses, but its cost may be steeper compared to other solutions.

We use Zerto for the disaster recovery capabilities that it provides us. It is for our Tier 1 applications. 

Zerto allows us to protect individual VMs. With the other solutions, we are protecting the storage that the VMs live on, which is costly, so Zerto does save us money.

Zerto has near-synchronous replication. It works very well. Our RPO or recovery point objective time was 20 minutes, and we were doing thousands of VMs. We not only met the RPO; we exceeded it. There were many times when it was just seconds behind.

We have used Zerto to help protect thousands of VMs in our environment. Zerto has had a good effect on our RPO. It has helped to exceed our RPO. Our RPO on some of our critical systems is 20 minutes, and we exceed that. Most of the time, we are under 2 to 3 minutes.

It is very easy to migrate data. We ended up migrating from one data center to another data center, and we moved 20,000 virtual machines with Zerto. It was great.

Zerto lowered our RTOs as well. As a part of the solution analysis that we did for the RPO and RTO, Zerto's interface to do a DR test or a DR recovery was the fastest. We had a 24-hour window to recover 5,000 virtual machines, and we were doing them in three to four hours.

Zerto has helped us to reduce downtime multiple times. We had one incident where we used it to do a recovery. The downtime was roughly about 20 minutes. We do not have a value on that because it is customers' health information. I do not know how it affected the end users or customers outside of our company, but it does affect them.

Zerto has saved us time. When files were deleted, we were able to recover the files quickly. While doing OS patching on the servers, when the servers failed on the reboot, we were able to recover all good things when it came to quick recovery on it. As opposed to pulling it from our backup, it has cut our time probably in three quarters.

Zerto has helped to reduce our organization's DR testing. A DR test or a recovery used to take us days, whereas now, it takes us hours. The system that we were using before took multiple engineers to do the DR test, whereas today, a single engineer can do the DR test, and then we need just a couple of engineers to do checks on it, so it saves us a lot.

Zerto has reduced the number of staff involved in a data recovery situation. Instead of a group of people, we now just need one.

We used Zerto for immutable data copies. It was good, and they were on a course, but they shifted their focus. They were doing DR specifically, and then Zerto started shifting over towards doing backups. We were very excited about their long-term backups, but when HPE bought them, HPE stopped that part of it because they were directly competing against their solution. At the time they were doing it, we were very excited about it.

The DR testing capabilities that it has are valuable. 

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature is great.

While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution.

For the actual application itself, we have put in our request for certain features, and so far, they seem to be adding those features. In their latest one going to version 10, they did an appliance, which we had asked about 6 years ago. It is great to see that they are doing an appliance. There would be even more savings for us now because we do not have to pay licensing for a Windows VM.

I have been using Zerto for about 7 years. I have used Zerto a few times at different companies.

We have seen very few issues. It is one of the few solutions that actually runs. If you do your leg work and implement it right and go through all the design and other things, you do not have to babysit the solution. Care and feeding is what it amounts to. That is all you have to do, whereas with a lot of the other solutions, you have to babysit them.

Its scalability is very good. It scales very easily.

They could do better in regards to escalating an issue. I would rate them an 8 out of 10. In defense of support, I know it is hard because they are talking to somebody who has got 28 years of IT support. When I get on the call, I am probably dealing with someone who is just starting out. He has to go through his standard process. However, somebody like me is looking for faster support and would like to get to a real smart guy quicker.

Positive

For disaster recovery, we were using VMware Site Recovery Manager, and it was not able to provide the recovery, the RTO, or the RPO that the company required. I went out and did a discovery for different DR solutions, and that is where I came across Zerto. Zerto replaced VMware Site Recovery Manager, and it saved us millions.

Our deployment model is hybrid. I was involved in the initial deployment. It was straightforward. It was a lot easier than VMware Site Recovery Manager. It took us a week to deploy it.

In terms of maintenance, other than typical patching and upgrades, it does not require any maintenance. VMware Site Recovery Manager required a lot of ongoing maintenance.

We implemented it in-house. There were just three of us involved in its implementation.

The pricing is based on virtual machines. They need to do better in regards to their tiering pricing rather than one price per VM. A lot of times we have VMs that are lower tier, such as Tier 2 or Tier 3, but we pay the same price as for Tier 1. I know they are developing this out, but it would be nice if they could provide a little better pricing in regards to their tiering protection.

We tested four different solutions, and Zerto was the only one that was able to meet our requirements. We did PoC on Zerto and two other solutions. Zerto was by far the leader when it came to disaster recovery.

To those evaluating this solution, I would recommend doing a PoC on it. Deploy it in your environment and test it. Most of the problems you are going to see are due to the replication, and that is the site-to-site connection. One of the problems that I have experienced with Zerto has been related to replication, not the solution itself.

We have not used Zerto for blocking unknown threats and attacks. Thankfully, we have not had that. We do not have experience of that, thankfully.

We have used Zerto to do DR to both AWS and Azure, but the ability to do disaster recovery (DR) in the cloud is not something critical for us because the health insurance requirements for certification do not allow us to put our Tier 1 data in the cloud. Also, because our applications are multi-tiered where they reach out to the mainframe, Solaris, and other equipment outside of the virtual environment, it did not make sense to go to the cloud with it, but we do have it. We have a development environment there. A lot of times, we will use it to refresh the development environment. So, it is important, but in our case, it is not critical for us. 

We have not had any issues utilizing Zerto to support DR on AWS, but AWS is on the slower side. The reason is that for the connection to AWS, even though it is a direct connection, the speed does vary for us.

I would rate Zerto a 10 out of 10.

Our primary use cases are for disaster recovery, data center movement, long-term recovery, and backup recovery.

Zerto took our disaster recovery practice from sixteen hours down to thirty minutes. 

The most valuable feature is the fully automated failover. The orchestration made the failover very easy for anyone who wasn't necessarily technically knowledgeable to be able to failover a machine.

I love Zerto's near-synchronous replication. I've been using Zerto for three years at my current employer and many years before that. It's been great. Anywhere I've used it, it's made the failover process a lot easier so that pretty much anybody can do it. This feature is our number one priority because we can keep our critical apps running if we have a failure, or even if we have a misconfiguration, it's very easy to recover something quickly.

We've moved some of our workloads to the cloud and back from the cloud using Zerto. The native tools provided by the cloud provider were not as seamless. Having DR in the cloud is very important to us because we trust that the cloud provider will provide a solution, but we also want to make sure that for our business purposes, we have a backup to disaster recoveries so that we're able to recover somewhere else if necessary.

We use Zerto to support DR on the AWS platform. We go between two different clouds. We go from VMware to Azure and also AWS.

Zerto made this quite seamless, especially going between two different clouds. It's just a matter of a couple of clicks. You don't need to understand what's happening on the back end.

We use Zerto to help protect VMs in our environment. It took our RPO from around four hours and now it could be seconds. We can recover the machine in under a minute as far as the boot time. We're between five and ten seconds RPO.

The magnitude of Zerto is much faster. We used to do a disaster recovery failover of our critical systems. It took about sixteen hours and once we had implemented Zerto, it took around thirty minutes to do for the same exact systems.

I would like for them to support additional hypervisor options. They support VMware but if they supported Hyper-V or Nutanix, it would be beneficial.

We have been using Zerto for three years. 

It's been great. We've had it for three years. The only time we reboot the machines is for normal patches. We don't have to do anything else. It just works. We don't have to think about it. We've never had any issues over the three years we've been running.

We started Zerto with a small footprint. We only did a few VMs as a POC with two nodes on each side. Then we've grown it to 34 nodes on each side, including the cloud. It's always the same amount of resources. We're running 150 protected VMs in there. It runs really well. 

The few times we've had to use customer service, it's never been for anything that was really broken. It's more informational or because we didn't understand how the product works. They've been great with communication, they get back to us, and even if they don't get an answer right away in one day, they'll let us know with the ticket updates that they're still working on it. 

It's been really good as far as the little interaction we've had. The one nice thing is that we've never had to use it for anything that's been broken or that it's not working.

They have great communication. They don't just send you links to KB articles. 

Positive

We looked at other solutions before we purchased Zerto. We did a bake-off with a couple of other solutions. Zerto blew everything else away. The functionality is the same as everybody else, but the amount of time it takes to implement Zerto is a lot quicker. 

Making changes if you want to add another machine or another workload takes virtually seconds, whereas we found other systems took a planning time and could take hours to get implemented correctly.

The setup was great. We had one of our newest engineers run through it because as part of the POC, the salesperson showed us how to install it. It was very straightforward. We took somebody who knew nothing about Zerto, had them install it and they had it installed and running in about fifteen minutes. It is quite easy to use. 

I can't say it's the same for SRM. There's a lot of documentation, whereas, with Zerto you point to the button, you push, and it works. 

We did the full installation ourselves.

We got the recovery time from sixteen hours to thirty minutes. Prior, when it took sixteen hours, there would be about ten or more people who were waiting for systems to come online to be able to test. 

With Zerto, within an hour, we get the systems up, and then it's thirty minutes to test. Everybody can go home. There's a lot less time for people to be available. Zerto makes it much easier and quicker to get completed.

The licensing model per VM is great. It's a good way to license it because you want to protect only the devices that you're looking to protect. As far as getting the licensing and working with the sales team, they're very responsive. There's a lot of great communication, it's good all around.

We looked at VMware SRM. We also looked at a manual process. We chose Zerto for the simplicity and the cost ratio was phenomenal. It's easy enough that we've had nontechnical people able to failover just by clicking a button. 

For Zerto, you add the VM in the VPG or workload, point it to the target, pick where you want it to land, hit go, and it's done. With SRM, in comparison, you'd have to make sure it's being replicated between the two SANs. You have to go to a different UI, configure all of it, make sure that's working, then go into SRM and configure all the orchestration parts. It takes a lot more planning. You really have to make sure that all the different systems work together, whereas Zerto takes care of all that for you.

I would rate Zerto a nine out of ten, there is some room for improvement. The drawback for me is that it's not compatible with every single hypervisor. If we wanted to go with another vendor for a hypervisor locally, then we'd have to look for a different solution, and there's nothing really out there that is comparable to what Zerto can do.

We use it for continuous data protection on our mission-critical clinical systems. I work for a hospital. We use it to prevent ransomware, malware, or basic recovery for things like our patient data and imaging system. At one point, we used to do recovery once a day. With Zerto, our recovery objective right now is in six seconds.

We had a database failure one night at around 11 o'clock, and it had probably been about 23 hours since it had a hard backup. With Zerto, we brought it up in my DR site within ten minutes, and it controlled all of the hospital's registration features. Without that system, we can't even ingest patients into our system. So we brought up that database within ten minutes, got it back in line, and continued operations.

The live test failover is the most valuable feature because it allows me to validate that my data is protected in the event of a failure.

The near-synchronous replication Zerto provides is awesome. This feature is very important, especially because in today's age of ransomware and everything is so data-centric in a hospital, I need to be able to identify the point in time of infection and recover to the most up-to-date available point in time that I can without having to lose patient data. At one point, we used to do a 24-hour recovery. but in today's day and age, you can't lose a day's worth of data.

We use Zerto to protect our VMs in our environment. It improved our RPOs because before we had 24-hour RPO, and now I'm within ten minutes. 

Zerto's speed of recovery is fast compared to other solutions. We use Zerto and Veeam. Zerto already has the disks, which must be signed into and presented. There's a lot of rescanning involved, but Azure builds the VM, attaches the disks, and powers it up. We're leveraging RTO in under ten minutes.

The price could be improved. It's pretty expensive per server, but in the long run, it's well worth the level of protection it provides.

I have been using Zerto since 2023.

Stability is very good.

Scalability is excellent.

Support is very good.

We used Veeam, which didn't offer any CDP. We use Zerto primarily for continuous protection.

The initial setup was easy. We had a professional services engagement when we bought our first pack of licenses. They came in and worked with us. We had monthly and weekly meetings for three months to set up everything.

We do not use disaster recovery in the cloud. We have an actual on-prem DR site. We have a multisite Zerto environment that I can bring up in multiple locations, but we do primarily on-prem recovery.

Overall, I rate the solution a nine out of ten for its ease of use, functionality, and multi-tenant support with ransomware detection.

We use Zerto for disaster recovery. That is our main use for it.

Everybody at the top wants to be able to hear about our disaster recovery timelines. The ability to restore our Practice Management systems several states away in a matter of 45 minutes is phenomenal.

I love the near-synchronous replication of Zerto. We are based out of Alabama but we have our off-site disaster recovery in Colorado. Being able to have data very quickly over in Colorado is phenomenal.

Zerto has enabled us to do disaster recovery in the cloud, rather than in a physical data center. Having DR in the cloud is super important for our organization. That is where our business intelligence center lives. Without that data, we do not make money.

We have used Zerto to help protect VMs in our environment. It has been a huge contributor and has made a world of difference in terms of timelines. It helps spin up our Practice Management systems in a very quick time frame.

The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good.

They are doing a lot of great things, but I have heard that Zerto is expensive.

I have been using Zerto for two years.

I would rate it nine out of ten for stability because we had one virtual machine that was not backing up properly, but we did work with support. We got phenomenal support. They helped us fix it.

I like the scalability. Because we are in the acquisition space, we wanted adaptability. As new engineers are coming in and adding more to our data center, they can go through and they can just add it to Zerto. That is a part of their process. 

They are fantastic. I would rate them a ten out of ten.

Positive

We had a different platform previously, and we swapped it with Zerto about two years ago. 

We had Commvault. We were not getting consistent backups. We were not getting consistent disaster recovery. Each of our simulations did not match up, and nothing made sense.

I would rate Zerto a ten out of ten in terms of speed of recovery versus other solutions. 

It was super easy. We did partner with Verinext to come in and help implement it, so the swapover was instantaneous. It was super quick.

Our experience with Verinext was fantastic.

We have seen an ROI. We had an outage in our data center, and we were able to use Zerto to spin up in Colorado to be able to continue to operate, which is multi-million dollars at 450 animal hospitals.

I have heard that it is expensive, but that is not my world.

N-able was a solution we looked at, but it did not fit our needs. We had previously been using Commvault, and then we found Zerto. Our solutions partners were the ones that recommended it to us. After we saw what it was able to do, we made the swap.

If someone is considering Zerto, I would advise them to go ahead and swap to Zerto. I would share my entire experience with it with them and how it has been phenomenal for us.

I would rate Zerto a ten out of ten because of the recovery time.

We use Zerto for data and disaster recovery replication. 

From time to time, we have to go look at the DR environment. Every time we go there, Zerto application always works. That's a benefit. 

Zerto's near-synchronous replication works. The value for our business case is okay. 

Zerto's near-synchronous replication is important for healthcare, but not as much because we have time to recover data.

Zerto helped protect VMs in our environment, just for the DR.

Our RPOs are not very aggressive. So, Zerto works just fine for us. 

It's very easy to set up. Up until now, even with an old version, it always worked fine.

There is room for improvement in the upgrades. We are planning an upgrade now, and it seems that it's not straightforward.

In future releases, I look forward to the security feature.

We have been using Zerto for more than five years.

Stability is very good. We have complaints about stability.

We haven't had issues with scalability. When we add VMs, we just buy additional licenses.

The customer service and support are very good. Every time we have problems, they're ready to help us.

They're always available and very knowledgeable. 

They need to be on-site. That would make them a ten on ten. 

Positive

We have only used Zerto. 

It was very easy to deploy. There wasn't a lot of configuration needed to get the syncing working.

It is an on-premises deployment.

We used HPE Services. Our experience with them was very good. 

We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto.

The pricing, setup, cost, and licensing are comparable to other solutions. Zerto is not more cost-effective.

We looked at Veeam. They're very similar. We already had the skills for Zerto, so we decided to stay with it.

We decided to stay because we have not had any problems with it, and moving to another solution doesn't make sense for us. 

I would rate it an eight out of ten. The version we have doesn't have security yet, so maybe the next version will get a ten.

We plan to use Zerto for migrating our external customers from their private data centers to our data center and Zerto's application services or other cloud services.

Zerto has improved our migration capabilities. Before Zerto, we used other applications, but they had some limitations in terms of platform compatibility. With Zerto, we have platform freedom and can migrate any customer to our data center.

The migration capabilities are very good. The platform flexibility allows us to migrate customer resources and virtual machines from any platform, like Hyper-V or VMware, and it's fast and reliable.

We're in the process of a proof of concept. It's been about three or four months.

The stability is strong and reliable. 

It's scalable.

We will provide support with the help of HPE or Arlanje. We are just preparing that model.

The customer service and support are very helpful. Whenever we ask something, they respond very fast and quick. Their technical knowledge is really good.

Positive

Zerto is faster and more reliable. In the POC process, we compared it with other technologies and brands, and Zerto is very nice.

We compared it to Veeam. 

We still use our previous solution. In fact, we are not replacing that solution. We are just enriching our replication products with Zerto.

Zerto is more user-friendly.

It was easy and fast. The point is, it's really easy.

We used a consultant. The experience was very nice. They were very helpful.

It's very new for us, so we don't have that information yet.

We evaluated Acronis, Veeam, and Commvault. We chose Zerto for two reasons. 

• First, our customers want it. They always ask if we do replications with Zerto. 
• Second, we compared it with other products. 

Zerto is user-friendly, fast, and reliable. We wanted to improve our replication cycle. 

It's also platform-free. I can migrate resources from my customers' on-premises data centers, public clouds, and other cloud service providers' data centers to my data center. That's the biggest advantage for us.

Up to now, I would give it an eight out of ten. It's platform-free, which is the most important thing for us. 

It's also easy to use, fast, reliable, and the replication process is really nice.

We're using Zerto to move services between our on-premises data centers and Azure environment.

Zerto has really helped us streamline migrations to new hardware or other data centers.

We use the solution to move servers and VMs between data centers. Thankfully, we don't have to use it a lot for DR. 

I love Zerto's near-synchronous replication. It's better than other applications that we tried. This near-synchronous replication is super important to our organization because we don't want to lose any data.

We're now trying to do disaster recovery (DR) in the cloud with Zerto. We haven't had any real use cases, but we're piloting it. It's pretty important to our organization to have DR in the cloud because we're in a very rural area where we don't have a lot of redundancy. So, it's important to have the scalability of Azure where we don't have it.

We use Zerto to help protect VMs in our environment, which is our primary use case. Our RPOs are pretty short. We can roll over a data center in 30 to 60 minutes if we have to. It's pretty quick, and we could turn everything around.

We looked at VMware's SRM but decided not to go with it.

We chose to use Zerto because the RTOs and RPOs were a lot faster with it.

Compared to other solutions, Zerto is really easy to use, and its interface is really nice. It's really easy to set up the replication groups in Zerto.

We're struggling a little bit now with the appliance migration with version ten.

Zerto could make some small improvements with some of the newer features. You can back up VMs but can't back up individual objects, like email objects, which could be improved.

I have been using Zerto for about seven years.

The solution's stability is very good. We haven't had any stability issues with Zerto.

Zerto can go bigger than our environment, so I think it has good enough scalability.

The solution's technical support is pretty good. Since we haven't had a lot of issues with the tool, we don't really use the support much. The cases we've opened have been resolved quickly by the support team. The support team seems knowledgeable and quick.

I rate the solution's technical support an eight or nine out of ten.

Positive

We have Zerto deployed in our on-premises data centers and for Azure VMware and Azure native so that we can switch between them. The solution's deployment is really easy. You just deploy the main tool and then tie it into your virtual environments.

Zerto's pricing was not that bad. I think it's gone up since we went live and added the cloud options now that we are an enterprise. The solution is expensive, but it's worth the price.

We use both public and private clouds to deploy the solution.

Overall, I rate the solution an eight or nine out of ten.