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Data Analyst at a manufacturing company with 51-200 employees
Real User
Fast disaster recovery, seamless integration, and good protection
Pros and Cons
  • "I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable."
  • "Their support can be faster."

What is our primary use case?

I use Zerto for ransomware resilience and data recovery.

How has it helped my organization?

Zerto has improved my organization by allowing us to replicate individual VMs or groups of VMs. It allows flexible protection and recovery of data. It is also easy to integrate with other solutions.

It has had a positive effect on our recovery time. It is very fast.

Zerto is easy to use. As long as you have the technical know-how, it is easy to use.

The near-synchronous replication is good. It ensures data availability and fast data recovery. I love that. We use Zerto to replicate the VMs from one site to another, ensuring data availability, protection, and disaster recovery.

Zerto has had a good effect on our RPOs. There is continuous protection and availability of data because it is all automated.

It is very fast. It has had an effect on our RTOs. It has reduced our downtime by 20%.

Zerto offers a comprehensive solution for data recovery and protection. It has saved us a lot. It has saved about 30% of the time.

Zerto has a user-friendly interface and intelligent dashboard. It is easy to manage. It has saved about 40% of the time.

We have had a positive impact on our IT resiliency strategy. Continued data protection and automated DR have been very helpful.

Zerto has simplified our compliance with industry regulations.

What is most valuable?

I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable.

I also love that it provides real-time and historical analytics.

It simplified my work. It has a user-friendly interface. It is easy for me to create my views in the dashboard. It makes work easy for me.

What needs improvement?

I am enjoying it so far, and I am happy with its capabilities, but it is expensive.

Their support can be faster.

Buyer's Guide
HPE Zerto Software
October 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Zerto for three years.

What do I think about the stability of the solution?

It is stable. I have been using Zerto for three years, and my company had been using it before I joined. It is stable. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

Its scalability is good. Zerto can meet the needs of any business.

We use it in multiple departments and at multiple sites. There are ten people who use Zerto. They are strictly admins.

How are customer service and support?

My experience has been positive. They are always trying to help.

I would rate their support an eight out of ten because we sometimes do not get a fast response.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used the Microsoft Azure solution, but I could not get the fastness, scalability, and ease of management that I wanted. I was looking for these capabilities, and that is why I went for Zerto.

Zerto is a better solution, but it is expensive. Zerto is a bit faster than other solutions. Other ones have automated disaster recovery, but Zerto is faster.

How was the initial setup?

It is deployed on the cloud. Its deployment was straightforward. It took about three hours. Three people were involved in its deployment.

Like every other software, it does require some maintenance from time to time, but it is not much.

What was our ROI?

We have seen an ROI. Whatever we do, we are getting a fast result. It is always an advantage for the business. Zerto has had a positive effect. I do not have the metrics, but it has saved us a substantial amount.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend Zerto to anyone who wants fast disaster recovery and protection. It has most of the features that people are looking for. 

I would rate Zerto a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Ethan Johnson - PeerSpot reviewer
It engineering manager at Southern Veterinary Partners
Real User
Top 20
Phenomenal recovery time, good scalability, and fantastic support
Pros and Cons
  • "The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good."
  • "They are doing a lot of great things, but I have heard that Zerto is expensive."

What is our primary use case?

We use Zerto for disaster recovery. That is our main use for it.

How has it helped my organization?

Everybody at the top wants to be able to hear about our disaster recovery timelines. The ability to restore our Practice Management systems several states away in a matter of 45 minutes is phenomenal.

I love the near-synchronous replication of Zerto. We are based out of Alabama but we have our off-site disaster recovery in Colorado. Being able to have data very quickly over in Colorado is phenomenal.

Zerto has enabled us to do disaster recovery in the cloud, rather than in a physical data center. Having DR in the cloud is super important for our organization. That is where our business intelligence center lives. Without that data, we do not make money.

We have used Zerto to help protect VMs in our environment. It has been a huge contributor and has made a world of difference in terms of timelines. It helps spin up our Practice Management systems in a very quick time frame.

What is most valuable?

The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good.

What needs improvement?

They are doing a lot of great things, but I have heard that Zerto is expensive.

For how long have I used the solution?

I have been using Zerto for two years.

What do I think about the stability of the solution?

I would rate it nine out of ten for stability because we had one virtual machine that was not backing up properly, but we did work with support. We got phenomenal support. They helped us fix it.

What do I think about the scalability of the solution?

I like the scalability. Because we are in the acquisition space, we wanted adaptability. As new engineers are coming in and adding more to our data center, they can go through and they can just add it to Zerto. That is a part of their process. 

How are customer service and support?

They are fantastic. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had a different platform previously, and we swapped it with Zerto about two years ago. 

We had Commvault. We were not getting consistent backups. We were not getting consistent disaster recovery. Each of our simulations did not match up, and nothing made sense.

I would rate Zerto a ten out of ten in terms of speed of recovery versus other solutions. 

How was the initial setup?

It was super easy. We did partner with Verinext to come in and help implement it, so the swapover was instantaneous. It was super quick.

Our experience with Verinext was fantastic.

What was our ROI?

We have seen an ROI. We had an outage in our data center, and we were able to use Zerto to spin up in Colorado to be able to continue to operate, which is multi-million dollars at 450 animal hospitals.

What's my experience with pricing, setup cost, and licensing?

I have heard that it is expensive, but that is not my world.

Which other solutions did I evaluate?

N-able was a solution we looked at, but it did not fit our needs. We had previously been using Commvault, and then we found Zerto. Our solutions partners were the ones that recommended it to us. After we saw what it was able to do, we made the swap.

What other advice do I have?

If someone is considering Zerto, I would advise them to go ahead and swap to Zerto. I would share my entire experience with it with them and how it has been phenomenal for us.

I would rate Zerto a ten out of ten because of the recovery time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Zerto Software
October 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
Trilok Khanna - PeerSpot reviewer
Lead Consultant at a tech consulting company with 10,001+ employees
Consultant
Top 10
A user-friendly UI, helps reduce recovery time, and DR testing
Pros and Cons
  • "The user interface is very user-friendly."
  • "It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."

What is our primary use case?

Our environment primarily integrates Zerto with VMware. This includes offering Zerto's self-service portal, which integrates seamlessly with Cloud Director. Additionally, we have Zerto integration at the vCenter level in situations where we don't use Zerto Cloud Manager and its self-service portal. This variety reflects the different use cases within our current processes. Since Zerto is our primary offering for disaster recovery solutions, we tailor the implementation based on customer needs.

We implemented Zerto to safeguard our private cloud infrastructure workloads. While disaster recovery is its primary function, we also leverage Zerto for data migration.

How has it helped my organization?

Our RPO with Zerto is under five minutes. The RPO time is dependent on the bandwidth. 

We have asynchronous replication with Zerto.

Zerto integrates well with Asynchronous Continuous Delivery tools. However, unlike SRM, Zerto offers protection during workflow rollbacks. This rollback functionality, along with its centralized reporting and UI management, makes Zerto an attractive solution.

Zerto offers a cloud-based disaster recovery solution, eliminating the need for physical data centers. In this instance, we leveraged Zerto to protect a private cloud workload running VMware and ensure its seamless recovery in Microsoft Azure. Disaster recovery in the cloud is crucial. As part of the private and hybrid cloud infrastructure team, I'm involved with a service in our catalog that runs workloads in a private cloud but configures disaster recovery primarily for the public cloud, Azure in our case. This is important for both the customer and the organization that provides the service.

Zerto offers significantly faster recovery times compared to SRM. SRM's recovery process involves multiple steps, requiring a detailed checklist to ensure the correct sequence is followed within protection groups and recovery plans. This complexity is a common issue with other data recovery products. Ideally, any product, not just from a design perspective but also from implementation and operation, should be user-friendly. It should be intuitive and easy to operate to achieve its intended purpose. This is a key reason we chose Zerto over other data recovery solutions.

Migrating data with Zerto is incredibly easy. It performs a continuous replication of our data in the background, even while our primary server is running. This live replication ensures all changes are captured before the server is shut down. In other words, it includes everything, resulting in a seamless migration process. Triggering the migration is also straightforward. We simply need to choose whether it's a move operation or a scale-over operation.

It helps reduce downtime during migrations. While there might be a brief interruption when workloads are shut down, there's no data loss. However, downtime for disaster recovery depends on the specific application's RPO. RPO isn't a fixed value; it varies based on how much data loss an application can tolerate.

It helps to reduce our overall DR testing. The solution is designed so that we can trigger the app or a move operation within three steps. Making it easier and quicker for the administrator or customer that is working on it.

Zerto's user-friendly interface simplifies operation and management, allowing us to minimize the number of people involved in overall backup and DR management.

What is most valuable?

The user interface is very user-friendly. Additionally, the journaling feature allows users to restore their progress to any point in time. This is a valuable feature, especially since similar products, like SRM and SCX, don't offer this functionality. In my opinion, this journaling capability makes Zerto unique.

What needs improvement?

Zerto integrates with vCloud Director to protect workloads deployed there. However, it would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation. For example, Site Recovery Manager recently introduced integration with VMware Aria Automation, allowing the protection of workloads deployed through Aria Automation. This functionality, including site recovery management, is currently not available in Zerto. Zerto's strength seems to lie specifically in its VMware capabilities, which could be an area for improvement.

Another point to consider is the potential for Zerto drivers to cause issues in ESXi environments. In some cases, users have reported problems and discovered that the Zerto drivers are not verified by VMware. While HPE is a technical alliance partner for Zerto, improved collaboration between VMware and Zerto regarding driver validation would be valuable. This information seems to be missing at the moment. We are currently in touch with our technical account manager to clarify this.

For how long have I used the solution?

I have been using Zerto for over five years.

What do I think about the stability of the solution?

Most Zerto issues we experience are at the ESXi level, likely due to the Zerto drivers. However, these issues are not currently impacting our work.

What do I think about the scalability of the solution?

Zerto is scalable.

How are customer service and support?

The technical support is quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use SRM but I believe Zerto is better because it's easier to integrate with other systems. While SRM also offers integration for workload protection through VMware Aria Automation and a SIM connection application similar to replication, it may have some limitations. For instance, Zerto might require an agent to communicate with the source system, which could be a disadvantage. This suggests that there might be features offered by other vendors that Zerto could incorporate to improve its functionality.

How was the initial setup?

The initial deployment is straightforward. Zerto has introduced an appliance, making deployment even easier by removing the need for patching and object installation.

One member of our deployment team is needed for the deployment.

What about the implementation team?

As a Zerto partner, we do all the deployments for our customers and provide comprehensive training.

What other advice do I have?

I would rate Zerto nine out of ten.

I recommend that new users take advantage of any training videos and documentation offered by Zerto to familiarize themselves with all the features and how to use them.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2098281 - PeerSpot reviewer
Sr Storage Adminstrator at a manufacturing company with 10,001+ employees
Real User
Reduced downtime and time to deploy new servers in an easy-to-use solution
Pros and Cons
  • "The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days."
  • "I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."

What is our primary use case?

We have critical servers at remote sites that failover or are replicated to our main data center in case of an emergency. If a remote site has a failure, we can spin up that virtual machine from our data center.

We operate a hub and spoke design with a centralized data center hosting our main instance, reaching out to roughly 78 remote locations. We handle the VPGs through the centralized management console at our data center.

We also use the Zerto to replicate from a primary host to a secondary host in case the primary goes down; we have a kind of cold box to which the solution replicates.

Our final use case is if we are updating a plant's entire server rack, and we use Zerto to replicate the old servers onto the new ones, which results in less downtime.  

How has it helped my organization?

The product significantly decreased the time it takes to deploy new servers; we can work on them, build them, and then failover the old VMs to the new server with minimal business impact. What previously took hours to migrate the VMs with vMotion typically takes 30 minutes with Zerto, which is a phenomenal time saving for us. Our plants also have the reassurance that when we replicate their main servers back to a data center, we can keep their business running even if they have a total loss of a server rack or power.

The solution has helped to reduce downtime; we had a situation where a plant had its server fail, and we could failover their server to our data center and had them back up and running within 30 minutes. The required parts for a fix took three days to arrive, but thanks to Zerto, they did not have three days of downtime. Additionally, we just updated our hardware at our plants from HP servers to Dell, and we had to move 10 to 15 VMs per location from the old servers to the new ones. We completed this relatively significant move- roughly eight TB worth of data- in 30 to 45 minutes versus multiple hours, a remarkable reduction of potential downtime. Depending on the plant, downtime can cost $100/minute and potentially much higher if they are into online sales.   

The product helped to reduce our organization's DR testing; we previously used a Hitachi failover or manual VM move, but now we have Zerto VPGs at all sites. We can click the failover button, and it's done about 30 minutes later. It's good not to have to failover manually. Regarding time saved, we can get testing for a plant done in 30-45 minutes, resulting in between two and six hours' worth of savings.

What is most valuable?

The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days.

The solution is very straightforward, especially after using it a few times. We had users who were daunted by it, but once we walked them through how easy it is to failover, they felt pretty comfortable. Zerto is easy to use and doesn't take long to learn, which is nice.  

We like the near-synchronous replication feature, and it's essential as we want to reduce the amount of data lost during a failover. The RPO and RTO are excellent, thanks to Zerto, and we have some sites with poor bandwidth, so we understand the limitations we're working with. Near-synchronous replication allows us to roll back to a specific hour or minute in case of a failure, which is a great feature.  

One of our primary uses for the solution is to protect VMs in our environment, which has an excellent effect on our RPOs. We had a data breach several years ago, and Zerto helped us quickly get back up. We like it a lot because we can failover within minutes once we detect an issue.  

What needs improvement?

I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent.

For how long have I used the solution?

We've been using the solution for over five years. 

What do I think about the stability of the solution?

Zerto is very stable; we only have problems with sites with poor bandwidth, and there's little we can do to get around that. Sometimes VPGs get outdated because those sites can't copy the data fast enough, but the application is very stable.

What do I think about the scalability of the solution?

The solution scales exceptionally well; we add more licenses when required and keep running. We currently have over 400 licenses.

How are customer service and support?

I recently contacted technical support, and I rate them seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Veeam, Commvault, and a Hitachi solution. We switched because Zerto has a better RTO and RP, and it's much easier to use than Veeam. The Hitachi solution was very cumbersome as it was CLI only, and we had to unmount and remount storage.

Comparing the ease of use with other solutions, Zerto is excellent; once we have the VPG, there's a large failover button which allows our entire team to carry out the function. It's elementary. After showing a team member once or twice, they can operate the tool independently. The graphics and GUI show us the failover progression, so we don't have to wonder if it has taken place or how long is left. The tool keeps good stats and informs us of the step it's on. 

How was the initial setup?

I wasn't involved in the initial deployment, but we operate the solution with one team, our server team. Regarding maintenance, a minimal amount is required to keep up to date with patches etc. We occasionally run into an issue that necessitates upgrading to a newer version; for example, we were trying to move some vast data stores, and Zerto support said we needed to increase the timeout count. We keep fully up to date with security patches, and two staff members are responsible for maintenance. 

What was our ROI?

We have seen an ROI with Zerto, though it's hard to quantify precisely how much. It saved us a significant amount of downtime, and plants lose money when they're down, so it's a hidden ROI in that respect.

What's my experience with pricing, setup cost, and licensing?

As far as I know, the pricing is around $1,000 per VM, but Zerto is changing the pricing model to more of an enterprise-class license. I don't know if there are any additional costs or fees.

What other advice do I have?

I rate the solution nine out of ten. 

Zerto did not reduce the number of staff involved in data recovery, overall backup, and DR management because we already run a very lean staff; there are eight of us on the server team, and we manage over 3000 servers across the company. On the other hand, Zerto enables multiple staff to do the failovers rather than one of two specialized employees. 

None of the time saved in DR testing has been allocated to value-add tasks because the time saved occurs outside our regular business hours.

Comparing the solution's speed of recovery with other disaster recovery tools, Zerto is excellent and rapid; we can restore everything in the VPG simultaneously. A tool like Commvault is single-threaded, so we would have to restore VM by VM, which is very limiting. VPGs are excellent because we can restore everything within them and get on with life.  

We have not used the tool for immutable data copies; we use our pure storage.

When we had a ransomware attack, the solution didn't initially save us time as they attacked our Zerto environment and took it down. Once we had it back online, we could speed up the recovery, and we've since hardened the product with additional security.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
SatyendraSingh1 - PeerSpot reviewer
Recruiter at Digital Janet
Real User
Top 20
The non-destructive testing enables businesses to test their disaster recoveries without impacting production
Pros and Cons
  • "It's good for reliability, timing, and simplification. For reliability, it's a logical construction that behaves productively. It's a critical system where timing and coordination are necessary. It also offers simplicity to design and analyze the system by clearly defining the relationship between events and conditions."
  • "Sometimes we require extra storage for Zerto."

What is our primary use case?

We use Zerto to recover cloud services hosted on Azure and AWS and on-prem servers. We also use it to protect VMs. Our company has a small data operation, so we can upload all the data to the server. 

How has it helped my organization?

Zerto helps recover documents and protect data. It has excellent security and is easy to set up. We can make multiple backups and replicate different public or private cloud sites. It gives you versatility and confidence. It's because it's easy to manage and configure. There are no challenges using this tool.

We have near-zero data loss, and it has manual recovery checkpoints. We can create frequent recovery checkpoints in business for in-time backups. The second one is automated and non-destructive testing. 

The recovery time is very fast. I don't think another tool can deliver a recovery team that fast. When we ran a DR test on Zerto, it migrated quickly and efficiently. It has drastically reduced the time we spend on DR testing. We're less dependent on Hypervisor for storage resources. Our recovery time has been reduced to 30 minutes on average. It depends on the data. Sometimes, it may take only 15 to 20 minutes, but if we're uploading all of the company's data, it will take 35 to 40 minutes.   

What is most valuable?

The HR recovery is valuable because I work with the HR manager to recover the HR system first. The data will synchronize with the cloud. I also like Zerto's non-destructive testing, which enables businesses to test their disaster recoveries without impacting production. 

It has a user-friendly interface, so we can manage data protection and recovery tasks quickly. It's also cost-effective because it reduces the infrastructure cost. It's easy to integrate. Sometimes, I integrate it by myself when the manager isn't there. 

The onboarding is simple because when we're backing up, we have a copy of production running on the secondary side. We have real-time DR, meaning we can automatically remove and replace the data on the server.

It's good for reliability, timing, and simplification. For reliability, it's a logical construction that behaves productively. It's a critical system where timing and coordination are necessary. It also offers simplicity to design and analyze the system by clearly defining the relationship between events and conditions.

What needs improvement?

Sometimes we require extra storage for Zerto. 

For how long have I used the solution?

We have used Zerto for five to 10 months. 

What do I think about the stability of the solution?

Zerto is highly stable. We've never had any performance issues. 

What do I think about the scalability of the solution?

Zerto is scalable. 

How are customer service and support?

I rate Zerto 10 out of 10. Sometimes, we encounter errors, my manager talks with the support. They are helpful and always resolve our issues quickly.

How would you rate customer service and support?

Positive

What other advice do I have?

I rate Zerto nine out of 10. I would recommend Zerto. My sister company also plans to implement it. To those considering Zerto, I would suggest using the trial version. The UI seems complex the first few times you use it, but after you work with it a little, it's easy to understand. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2507049 - PeerSpot reviewer
Chief Technology Officer at a healthcare company with 10,001+ employees
Real User
Faster and more cost-effective than other solutions
Pros and Cons
  • "The solution's most valuable features are its user interface, ease of implementation, and ease of execution."
  • "In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated."

What is our primary use case?

I use the Zerto in my company for all of our applications built on it. There are around 1,600 applications.

How has it helped my organization?

Zerto has enabled us to move and replicate systems much faster than we ever had before. We could move entire data centers in six months versus what would have taken three years.

What is most valuable?

The solution's most valuable features are its user interface, ease of implementation, and ease of execution.

Zerto's near-synchronous replication works. I work in the healthcare industry, where systems have to be up and working and are mission-critical, and Zerto is a part of that journey.

I have used Zerto to help protect VMs in your environment.

Zerto is an effective tool for bringing systems back at a pace. The limiting factor in Zerto is sometimes the application, but it has certainly allowed us to deliver more streamlined SLAs to our business.

In terms of comparing the speed of recovery of Zerto versus the speed of recovery with other disaster recovery solutions that I have used, I can say that my company moved from an old Commvault-based solution to a Zerto-based solution since the latter was far superior to the former.

Based on my usage or evaluations of other solutions, I would compare the ease of use Zerto provides with a product named Commvault. Compared to Commvault, Zerto is faster and more cost-effective.

What needs improvement?

Zerto can reduce its price.

In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated.

For how long have I used the solution?

I have been using Zerto since 2017.

What do I think about the stability of the solution?

The tool has been 100 percent stable for our company. In reality, the tool has been up since 2017.

What do I think about the scalability of the solution?

I have not seen any problems with the product's scalability, especially since we run 1,600 applications with it. There don't seem to be any problems with scaling up.

How are customer service and support?

The solution's technical support is excellent. The tool's technical support team is responsive, easy to get a hold of, and kind, and the team also listens. I rate the technical support a nine out of ten. For me, to rate the support team ten out of ten, in a perfect world, there are more SLAs at fixed times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Commvault. My company chose Zerto because it was modern and easy to implement, and the demonstrations we saw indicated that it should be part of our organization's future.

How was the initial setup?

The product's ease of setup made things straightforward, especially with good customer support, and backup when trying to get it all implemented.

My company uses the hybrid cloud services offered by GCP but hasn't added Zerto to it. My company also uses AWS and Microsoft Azure, but we haven't added Zerto to it.

What about the implementation team?

For the setup phase, my company bought some professional services because, obviously, my team hadn't had training, but now they are trained. My company bought some professional services, and my team got some hands-on training, so we now run the system in-house. I believe that Zerto's team should receive more training about the tool. I rate my experience with the tool's system integrator, WWT, as seven out of ten.

What was our ROI?

It offers more cost-avoidance than the return on investment, although the return on investment is possible to a certain extent.

What's my experience with pricing, setup cost, and licensing?

At the time I had purchased the product, the pricing was fair and reasonable. Over the years, costs have certainly gone up, which makes it hard for healthcare companies to use the solution.

What other advice do I have?

I believe that Zerto's team should have more training.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Server Operations at a manufacturing company with 10,001+ employees
Real User
Speed of recovery is simple and amazing compared to other disaster recovery solutions
Pros and Cons
  • "We use the solution for one-to-one replication from data center one to data center two, from server one to server two, or from the cloud to on-premises."
  • "The new licensing model didn't work out for us because we used one-to-one replication."

What is our primary use case?

We use Zerto to replicate critical VMs between data centers. We also use it to do local replication whenever the servers do not have shared storage. We have recently used it to migrate some workloads from Azure down to our on-premises data center.

How has it helped my organization?

Zerto has improved our organization by simplifying everything because the storage is agnostic. We used SRM (Site Recovery Manager) from VMware, and it's very tied to the storage, and it has to be the same storage on both sides. The whole replication is at the storage level unless you use vSphere in the middle, which defeats the purpose. This is data storage, and you can use it if you can see it, which is very convenient.

What is most valuable?

We use the solution for one-to-one replication from data center one to data center two, from server one to server two, or from the cloud to on-premises.

We have used Zerto to help protect VMs in our environment, and its overall effect on your RPOs has been fantastic.

The speed of recovery with Zerto is simple and amazing compared to other disaster recovery solutions.

I have previously used Site Recovery Manager.

We chose to use Zerto because of the RPO and because we wanted to eliminate the dependency on storage. Everybody on my team is familiar with the tool, and it's easy to use.

What needs improvement?

The new licensing model didn't work out for us because we used one-to-one replication. The other problem is that the Linux appliance is not available for everybody, and you must have a certain license. It's very important for us that if, at some point, those servers get compromised, or that server gets patches, I don't want to rely on Windows to protect Windows.

You want this hardened appliance to protect our critical workloads. If they can make that available from version one, it shouldn't matter what license you have. This is the best way to do it, and we are going to deprecate Windows support.

For how long have I used the solution?

I have been using Zerto for five to six years.

What do I think about the stability of the solution?

Besides running it on Windows, Zerto is a stable solution.

What do I think about the scalability of the solution?

If they need more space, they grab it. If you move the SLA or want to keep more logs or history for the DVR function, you have to check everything before making your claim.

How are customer service and support?

The solution’s technical support is very good.

How was the initial setup?

The solution's deployment is very easy.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BartHeungens - PeerSpot reviewer
IT Specialist at Bitcon
Real User
Top 5
Our recovery time went from hours to seconds and our DR testing is all automated
Pros and Cons
  • "There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover."
  • "The native Zerto implementation requires quite a big environment. My environment is rather small. I do not have hundreds of virtual machines."

What is our primary use case?

I have a main data center with a few virtual machines running. I am protecting my mission-critical VMs on a disaster recovery server that I have outside of the data center. This ensures that I have protection. If something happens with my main data center at any moment, I have a copy, and that copy is at a remote and physically separated site for disaster recovery.

How has it helped my organization?

By implementing Zerto, I wanted to lower the RTO and RPO. Previously, the time to restore those mission-critical VMs with the traditional backup application took too long which impacted my business. That is why I decided to evaluate and then keep Zerto to protect my mission-critical VMs. It helps to lower the time to recover when something happens with one of my data centers.

Zerto is very easy to use. I did not have to attend a multi-day training. Online training is available from Zerto. It is very easy to use in my opinion as compared to other solutions.

Near-synchronous replication was the reason why I evaluated Zerto. I then decided to use Zerto because it works effectively. It is different from the other solutions in the market. Because I did not know that technology, I evaluated it, and I found out that it effectively works. That is why I decided to use it. I am a fan of Zerto.

We have a faster recovery time. I am lucky that until now, I did not have to use it in production effectively. That means that I did not lose access to my first data center, but it gave me peace of mind. I know that if something happens, at that moment, I know what to do to recover and to fail over to that second data center. There is peace of mind for sure.

We use Zerto to protect virtual machines from VMware to VMware. Our RPOs went from hours to seconds. That is a huge improvement.

Before using Zerto, I had an issue, and we had almost a day of downtime. I had to put a lot of energy and time at that moment, not being able to do my regular job. Since moving to Zerto, I never had a big downtime, but when I evaluated Zerto and ran the tests, failovers always worked. I have not had to use it in production so far because everything has stayed online until now. I am keeping my fingers crossed.

Zerto has definitely helped to reduce our organization's DR testing. Previously, the procedure to do the testing took several hours, and now, it is all automated. The nice thing is that the testing is automated. It is a part of the solution itself, and it is very easy to perform.

Zerto has enhanced our IT resiliency a lot.

I do not have many regulations to follow because I am not in finance or health care, but it simplifies my work because it clearly shows me what I have, what is supported, and what is protected. Zerto definitely enhances my visibility.

What is most valuable?

There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover. At a regular moment in time, I can run that test and see if it effectively works when I have a major issue in the future.

What needs improvement?

I am switching to another HPE offering called HPE GreenLake for Disaster Recovery which is using Zerto technology in the backend but has a lower entry point. The native Zerto implementation is optimal for larger environments. My environment is rather small since I do not have hundreds of virtual machines. The initial Zerto offering was for a larger environment with more than 100 VMs. At that moment, it was not that easy to talk to HPE to get a good price. HPE GreenLake for Disaster Recovery uses the same technology, so it is a really good technology, but the entry point is much more interesting for me. They have lowered the number of protected VMs. That is why I am now evaluating HPE GreenLake for Disaster Recovery.

For how long have I used the solution?

I have been using Zerto for two years.

What do I think about the stability of the solution?

It is always available. So far, I never had any issues. It is very good. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

It is definitely scalable, at least in my environment. I do not have the biggest environment, but based on what I saw when HPE initially presented the solution and all the new things that I see in it now, it is a very scalable solution. Why I prefer this solution compared to Veeam, for instance, is its scalability. I am convinced that the way it works with journaling makes it much more scalable than other solutions.

How are customer service and support?

So far, I never had to call support because I never had issues with the platform at all. Until now, everything worked fine, and I never had to contact support. This is through HPE, and I expect the HPE support to work like before and provide the same experience for Zerto.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am still using Veeam, but with Veeam, I was never able to go up to a few seconds of RPO. Zerto is much more scalable and flexible as compared to the Veeam solution, so I am using Zerto for the short-term retention and protection of my data, and I am still using Veeam for the mid- and long-term retention of my data.

How was the initial setup?

It is for on-prem to on-prem DR. I am not using the public cloud for DR.

It took less than a day to set it up. It was very easy to deploy. In less than a day, everything was set up in two data centers.

In terms of maintenance, it is self-maintaining, so I do not have to put a lot of time into it. It is part of my testing. Every two or three months, I do a failover test, and at that time, I also check if everything is working fine and if any new updates need to be applied. When there are new updates, which do not happen that often, it is very easy to deploy the updates.

What about the implementation team?

Only one person was involved in its deployment. It was just me. To set up and maintain it, there is just me. I do not need several people because it integrates with my compute and my storage. I can see my hypervisor. Technically, there is one storage person who is responsible for all this.

We are a small company. Zerto is being used by one team, but there are two physical buildings. Here on-site, we have our main data center, which is highly available with multiple servers, and on our DR site, there is just one server. It is one big server where we have copies of the mission-critical VMs that we are protecting.

What was our ROI?

It is hard to measure because I have not had a real disaster since I have been using Zerto. If I consider the time while testing the procedure, it went down from hours and days to less than an hour. I see large gains, but it is hard to say in the percentage. It is effectively much better.

What's my experience with pricing, setup cost, and licensing?

I think the price is fair for what it is offering. It gives me the peace of mind that my data is protected. It is worth the cost.
It is like insurance for a car. You do not get the value until you have an accident.

Which other solutions did I evaluate?

I am now evaluating HPE GreenLake for Disaster Recovery, which is using Zerto in the backend.

What other advice do I have?

I would definitely recommend Zerto. I have really low RPOs of seconds since I started using Zerto, and it works effectively. That is why I love Zerto. It does what it should be doing.

I like the tool because you can go from anywhere to anywhere. I am currently using it for on-prem to on-prem DR, but it can go from anywhere to anywhere. It shows the flexibility and the scalability of the tool. It is a no-brainer to evaluate Zerto because you can also go perfectly to the public cloud from your on-premises so that the public cloud is your DR site. I did not use it myself, but you can even use it as a migration tool for migration from an old environment to a new environment. It is a very flexible tool. That is why I was impressed with it and how HPE integrated Zerto into its portfolio. It was a smart move to do the acquisition of Zerto.

I recently started looking into the AI insights that was added in the latest version. Need to evaluate further but it looks very promising from what I can see now already.

I would rate Zerto a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.