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Support Engineer at BIOS Middle East
Real User
Top 20
Helps block unknown threats, ensures minimal downtime, and fast recovery times
Pros and Cons
  • "Zerto's user-friendliness is valuable."
  • "It would be great if Zerto could automate replication more."

What is our primary use case?

We use Zerto for replication.

We implemented Zerto to help with the high bandwidth required for the live application replication.

How has it helped my organization?

In my minimal experience with Zerto, the near synchronization replication is good.

Zerto does a good job of blocking unknown threats and attacks.

Its easy-to-use application server has helped our organization improve its bandwidth.

Zerto has made disaster recovery in the cloud much easier for us than in physical data centers.

We've seen significantly faster recovery times compared to other recovery tools we've used, like Carbonite.

Zerto makes it much easier for us to conduct and manage our DR testing.

The replication feature ensures minimal downtime during disaster scenarios.

Zerto's failback capability automatically recovered one of our live applications after it disconnected.

Zerto helps us monitor our disaster recovery.

What is most valuable?

Zerto's user-friendliness is valuable. It's easy to use.

What needs improvement?

It would be great if Zerto could automate replication more.

Buyer's Guide
HPE Zerto Software
June 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,874 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Zerto for four months. I joined the company when they were already using it.

What do I think about the stability of the solution?

I would rate the stability of Zerto ten out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use Carbonite but Zerto offers faster speeds.

How was the initial setup?

The deployment of Zerto took a few weeks.

What other advice do I have?

I would rate Zerto nine out of ten.

We have over 300 clients using our web applications.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Accountant at TEE TEE
Real User
Helps our organization block threats, is user-friendly, and effective in storage
Pros and Cons
  • "Zerto is truly inspiring."
  • "The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."

What is our primary use case?

I use Zerto to store and protect my files. Whether I'm working on a project or just need to access old files, Zerto ensures everything is safe. This makes it very convenient, as I can easily access any information I need with just a single click.

How has it helped my organization?

Zerto is effective at blocking unknown threats and attacks. We might consider using it on the business website as well, but it's important to understand how it might impact our operations. It helps with blocking threats, which is certainly valuable. So, in terms of its effectiveness, I'd say it's close to 99% guaranteed.

Zerto has helped our organization block threats, is user-friendly, is effective in storage, and inspires users.

Zerto's Cloud disaster recovery is impressive, and recovering most of our data can be relatively straightforward. However, it requires careful planning and understanding. Navigating the recovery site is crucial, so ensure we read and comprehend the instructions thoroughly before clicking anything. This way, we'll know which box to choose and where to click to achieve our desired outcome.

It is easy to migrate data using Zerto.

It helps reduce downtime.

It has helped reduce our disaster recovery time. Before Zerto, we needed ten people for disaster recovery and now with Zerto, we are down to three. 

What is most valuable?

Zerto is truly inspiring. Sometimes, when I provide information and receive it back, it can be remarkably refreshing and motivate me to get the most out of it. There might be instances where I initially think something isn't applicable, but then I try it out and say "wow" as I realize I am getting something positive from it. it becomes quite inspiring and brings out my best creative potential. Witnessing these features makes me naturally want to explore and create more.

What needs improvement?

The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement.

For how long have I used the solution?

I have been using Zerto for four months.

What do I think about the stability of the solution?

While Zerto is stable, it can sometimes be slow to retrieve the data we need.

What do I think about the scalability of the solution?

Zerto is scalable.

Which solution did I use previously and why did I switch?

We used to complete tasks manually, which consumed a lot of manpower, before adopting Zerto.

What's my experience with pricing, setup cost, and licensing?

Zerto is affordable.

What other advice do I have?

I would rate Zerto a nine out of ten.

No matter what we choose to do, there will always be potential positives and negatives. When aiming for the best outcome, focus on visualizing success and avoid dwelling on negativity. However, even while striving for the positive, acknowledge that occasional setbacks like technology issues or unexpected problems might occur. Don't get discouraged in the present; trust that Zerto will ultimately lead to something beneficial and fulfilling.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE Zerto Software
June 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,874 professionals have used our research since 2012.
Real User
Top 10
Enhances resilience and data protection capabilities with real-time replication
Pros and Cons
  • "The live failover tests and point-in-time recovery options have been exceptionally valuable features of Zerto for our organization."
  • "The product could benefit from improvements in automation, specifically in the area of failovers."

What is our primary use case?

Implementing failover to a secondary data center is crucial for ensuring business continuity in the event of primary data center loss. This strategy involves automatically redirecting operations and services to the secondary data center when the primary one becomes unavailable. This not only minimizes downtime but also enhances overall system reliability. 

The failover process requires robust synchronization mechanisms to ensure data consistency between the primary and secondary data centers. Regular testing and monitoring are essential to validate the effectiveness of the failover mechanism and identify and address any potential issues proactively. 

In summary, failover to a secondary data center is a strategic measure to safeguard against disruptions, offering a resilient solution for maintaining seamless operations in dynamic and challenging environments.

How has it helped my organization?

Zerto has significantly enhanced our organization's resilience and data protection capabilities. Its real-time replication and failover features have played a pivotal role in minimizing downtime during unexpected events, ensuring business continuity. 

The platform's automation and orchestration capabilities have streamlined our disaster recovery processes, reducing manual intervention and accelerating recovery times. 

The point-in-time recovery options provided by Zerto have proven invaluable in mitigating the impact of data corruption or accidental deletions. This has bolstered our data integrity and provided a safety net against unforeseen data-related issues.

What is most valuable?

The live failover tests and point-in-time recovery options have been exceptionally valuable features of Zerto for our organization. Conducting live failover tests allows us to validate the effectiveness of our disaster recovery setup in a controlled environment. This feature ensures that all components are in place and functioning as expected, providing confidence in our ability to respond to real-world disruptions. 

Additionally, the ability to choose a specific point in time for recovery down to the seconds is crucial for data integrity. This granular control allows us to roll back to a precise moment, mitigating the impact of data corruption, accidental deletions, or other unforeseen issues. It adds a layer of precision to our recovery process, minimizing potential data loss and enhancing overall resilience.

What needs improvement?

The product could benefit from improvements in automation, specifically in the area of failovers. Currently, the process is largely manual, and introducing automated failovers after a certain time threshold would enhance efficiency and responsiveness. Automated failovers can reduce the dependency on manual intervention, allowing for quicker and more proactive responses to disruptions. In the next release, the inclusion of scheduled or automated failovers would be a valuable addition. This feature would empower organizations to set predefined parameters and triggers for failovers, ensuring a timely and automated response to potential issues. It not only streamlines operations but also adds an extra layer of reliability to the overall disaster recovery strategy.

For how long have I used the solution?

I've been using the solution for six months.

Which solution did I use previously and why did I switch?

We did not have a solution before.

How was the initial setup?

We had great help from the company in terms of setting up our environment.

What about the implementation team?

We implemented through a vendor; I'd rate the experience ten out of ten.

What's my experience with pricing, setup cost, and licensing?

Anything is the worth the cost for virtually no downtime. Time is money.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

It is a great solution overall, however, it could use some upgrades with automation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Security Engineer at North Shore LIJ Huntington Hospital
User
Near-zero recovery time and good security features but support needs to be more flexible
Pros and Cons
  • "Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards."
  • "Zerto needs to improve its documentation."

What is our primary use case?

We use the solution for replicating VMs from our on-site VMWare sites to both Google Cloud and Azure clouds. This allows us to feel confident not only in our disaster recovery capabilities but also in testing applications from our on-site data center to isolated cloud instances where there won't be any IP address or domain name system conflicts.  

The continuous backup gives us a better point in time recovery. It also reduces the amount of bandwidth to move the Zerto VM data from site to site, and we like that.

How has it helped my organization?

Zerto has improved our organization in several ways, particularly in the realm of disaster recovery, data protection, and business continuity.  

With Zerto's near-zero recovery time, our critical applications and services can be quickly restored, minimizing the impact on business operations.  

The data replication ensures that there is a consistent and up-to-date copy of the information. This helps protect against data loss and ensures data integrity.  With Zerto's single pane of glass, it's easier for IT administrators to monitor and manage their disaster recovery and data protection strategies. This has led to more efficient operations and reduced administrative overhead.

What is most valuable?

Zerto supports multi-cloud environments, allowing our organization to replicate and protect our important data across different cloud providers and sites. This flexibility has benefited our businesses with our diverse cloud strategies and our on-site data centers in different locations.  

Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards. 

Additionally, Zerto has incorporated security features to safeguard the replicated data.

What needs improvement?

Zerto needs to improve its documentation. It seems like some documents are copied from other older documentation, with misleading screenshots or incorrect steps.  

This can be confusing when newly introduced to a product or in a crisis situation such as a disaster recovery test or a true disaster recovery. The documentation needs to be revised, reviewed, and registered to be correct. Perhaps Zerto should consider an outside consultant to review and approve any documentation that is released.

For how long have I used the solution?

I've used the solution for about a year.

What do I think about the stability of the solution?

It's very stable, and we have had no issues.

What do I think about the scalability of the solution?

it does scan well and does what it claims to do.

How are customer service and support?

Support needs to be more flexible.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have only used vRealize.

How was the initial setup?

The documentation was confusing and, at times, incorrect.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

I don't any ROI information.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to start small.

Which other solutions did I evaluate?

We also evaluated Veeam.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Barry Bontrager - PeerSpot reviewer
Business Continuity and Disaster Recovery Manager at The First National Bank of Hutchinson
User
Top 20
Flexible with easy integration capabilities and good restoration ability
Pros and Cons
  • "It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
  • "We would like the LTR function to be able to retain the past 12 months."

What is our primary use case?

We utilize the solution for our primary backup and recovery source. We use VMware for all of our servers. 

With the ease of integrating with our complete virtual infrastructure, it is nice that we can replicate easily between our HQ and DR sites. 

The flexibility in utilizing the test environment to allow production servers to be test restored with no interruption to the actual production server in use is really nice for quick and efficient testing. 

I highly recommend it for companies using virtual infrastructure.

How has it helped my organization?

The product allows us to restore to any given point within 15-20 second increments, including just files and whole servers. 

It allows us to efficiently test restore and restore files that were accidentally deleted within seconds of the deletion, giving the option to have the most up-to-date file restored with little to no data loss. 

It also allows reporting on the results of the testing, which can be provided really easily for board reporting, as well as auditing. There are many great features for sure.

What is most valuable?

The LTR function has by far been the best feature to allow us to retain our backups for at least a year. Also, it allows us to have full monthly and weekly incremental backups for that year, which can be restored or even just files from that period. It has come in handy for those accidentally deleted files. 

It also helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those.

What needs improvement?

We would like the LTR function to be able to retain the past 12 months. Before the update to version 9, we could do this in the GUI. I am hoping that in version 10 (which is on the roadmap to be installed), this feature will return in the GUI to provide an easy way to lengthen our retention. The journaling can also be a problem at times. Also, I'm not sure why, however, retention processes randomly fail and have to be rerun periodically.

For how long have I used the solution?

We have been utilizing this solution since 2017.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jason Tucker - PeerSpot reviewer
IT Infrastructure Manager at Majestic Realty Co.
Real User
Top 20
We could replicate and turn up a VM in seconds, but it is expensive
Pros and Cons
  • "When we replicated our data, I turned up the machine, and it was up in seconds. It blew my mind. I could not believe it."
  • "It is expensive."

What is our primary use case?

We are using it for disaster recovery. We have recovery point objectives (RPOs) for our ERP systems, financial systems, and real estate systems.

We only use it for on-prem disaster recovery. We are not using it for the cloud.

What is most valuable?

When we replicated our data, I turned up the machine, and it was up in seconds. It blew my mind. I could not believe it. We made a change to the database and tried to bring it back, but it did not work. I was floored by how quickly the system came up, but unfortunately, I need to get the rest of it working. We have not spent a tremendous amount of time on it. We are stuck, and we have not been able to play around with the full features of the system.

What needs improvement?

Unfortunately, we have not been able to get it to be fully functional. We were able to replicate and turn up a VM, but we were not able to bring the VM back because my team was spread thin. However, we worked with tech support and got the VM back.

For how long have I used the solution?

I have been using Zerto for one year. 

What do I think about the stability of the solution?

We have not been running it long enough to see its stability.

What do I think about the scalability of the solution?

I have a small group of virtual machines. If I buy more licenses, I am sure it would work just as well. We have fifteen VMs for our core production, financial systems, and real estate systems.

How are customer service and support?

I did not work directly with them. My systems engineer worked with them, and he was not tremendously impressed. He had called their support, and the impression that I got from the engineer was that they had never seen that before, and they did not know.

Which solution did I use previously and why did I switch?

We purchased VMware Site Recovery Manager, but we made a lot of hardware changes. I never got it working, and I stopped paying for the licensing. I cannot compare Zerto with VMware Site Recovery Manager because I never got VMware Site Recovery Manager working, so I did not use it.

We went for Zerto because we wanted something from a reputable company that I know works and that I can get up and running with the recovery point objectives that they advertise. I was impressed when I brought it up. It met my expectations.

How was the initial setup?

We paid Zerto to help us get it installed, and we paid for the quick start. However, I did not read the contract closely. The person was very helpful, but unfortunately, we did not understand that we had a limited period of time. When we went to ask for support, they said sorry and asked us to buy more hours. That was our fault. It was not explained properly, but I cannot blame Zerto because we just did not read it all. It was a line item on the contract. It was not until they said that I only had six months that I pulled up the documentation, and it was a line item off to the side that said that we had six months total for the start-up, so we did not get the environment fully set up.

When we worked with the quick start engineer, he made some recommendations about setting up a test environment. He made some recommendations here or there, but it failed to launch. When we were working with the engineer, we had some of the same problems that we had after deployment. For example, in some cases, some test machines would never boot up. We then had to redo it and do some other VM. Even at the time when we were working with the engineer, we could not bring it back, and we never resolved the issue because the time expired. Some of that is on us. We get pulled in different directions, and I did not understand the limitation. 

What was our ROI?

I have not yet seen an ROI. I will see it when I resolve my issues, and I can bring my entire environment over and get it up and running.

What's my experience with pricing, setup cost, and licensing?

I do not have anything to compare it to. It is expensive, but I am not going to squabble about the price when I bring the system up in a disaster. It is what it is.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

At this time, I would rate Zerto a five out of ten. I was extremely impressed at how I was able to bring that system up, but because I have not been able to bring it back, I am in the middle. Once I can bring it back, I will be super impressed and rate it a ten, but right now, I am right in the middle. It worked great for a minute.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2252001 - PeerSpot reviewer
Senior Manager IS Technical Services at a manufacturing company with 201-500 employees
Real User
Easy to use with great granularity and helpful support
Pros and Cons
  • "I like the granularity of the checkpoints."
  • "When we do failover and failback, it doesn't maintain some of the settings that it should and I don't really understand why that happens."

What is our primary use case?

We use the product solely for disaster recovery.

How has it helped my organization?

The solution has helped with zero data loss from a transactional perspective. We have about forty servers in there today and they all serve a core function for our business. With Zerto, it's a matter of just being able to achieve zero data loss in minutes in terms of recovery time. That's amazing, and it really enables our business from a disaster recovery perspective.

The key benefit for us, and why we transitioned to Zerto years ago was really the recovery time. We went from hours to days on some of these applications, to minutes.

What is most valuable?

I like the granularity of the checkpoints. That's been extremely beneficial for us in testing. The near synchronous replication of Zerto is great. Knowing that it's within seconds or minutes allows us to achieve our goals from an RPO perspective. 

I like the live failovers. 

It's also a very easy-to-use product and very easy to administer from just a time perspective. 

We're able to stand up our DR site within an hour if we need to. 

We've been able to use it to do kind VM migrations from site to site in the past. Just it doing it behind the scenes allowed us to dramatically reduce any downtime for private cloud to a private cloud or even on-premise to private cloud migrations.

When handling migrations, it's fairly intuitive. There's a progress bar with percentages. Sometimes the timing fluctuates based on bandwidth. However, it's going completely in the background. It doesn't interfere with anything. When you are live, you can cut over with minimal downtime.

It's improved our RTOs. It's dramatically improved RTOs compared to what we had before.

We've had multiple unplanned failovers and the solution worked as expected. It's probably saved us 24 hours per instance.

The product has reduced the amount of staff involved in data recovery situations. Before the solution, we had two or three different mechanisms for different types of systems in different applications. Now it's just one click, one interface, and one administrator. 

What needs improvement?

When we do failover and failback, it doesn't maintain some of the settings that it should and I don't really understand why that happens. Quite regularly, anytime we do a failover or a fallback, we have to confirm all the settings for each VM. That takes a little bit of time. There is some power shell for that, so we've been able to automate that or at least optimize that. That said, that's my only complaint. Maybe that's a VMware limitation. I'm not sure.

For how long have I used the solution?

We've been a customer of Zerto for several years. We started using it around 2017 or 2018.

What do I think about the stability of the solution?

The stability is good. Of course, from a maintenance perspective, sometimes with the failover, we have to re-sync or set up the settings again for whatever reason. I'm not sure if that is a limitation of the product or a limitation of VMware. 

What do I think about the scalability of the solution?

We have six or seven users that use the solution, and typically just two or three administrators. 

We've scaled in that we have increased our VM count or VPG count. However, if we had thousands of VMs, I'd question the RTO or RPO capabilities at that point. However, ours is fairly small, under 40 VMs, and it has worked well for us. 

How are customer service and support?

Technical support has been great. In our last DR failover, we needed to put in an urgent ticket and we got a very prompt response on that. Based on my interactions with them, by far they have the best support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use other solutions before, however, they were not as comprehensive as Zerto. We moved to Zerto so we could get our RTO and RPO down to minutes. Just being able to do everything with one administrator makes it much easier than before since we were doing some things from backups.

From a desk disaster recovery perspective, Zerto has replaced all legacy backups. From an administration and time perspective, we're definitely seeing some savings there. 

How was the initial setup?

The initial deployment was not very straightforward. We were able to deploy in a matter of hours. The foundational aspects of Zerto are pretty easy, however, managing VRAs and getting the replication going can be a bit more work.

For the initial deployment, we only needed a single administrator. 

The solution definitely requires maintenance, just to keep everything up to date. However, it's very intuitive and everything happens very quickly, based on how many VRAs you have. We have three administrators capable of managing Zerto as needed. 

We have three sites, either on private cloud or on-premises. They are all VMware-based. 

What about the implementation team?

Initially, a consultant assisted us with the base installation.

What was our ROI?

We have not calculated the ROI of the solution.

What's my experience with pricing, setup cost, and licensing?

I was a little disappointed this year with the pricing, especially being a legacy customer of Zerto. 

They changed the licensing structure as a result of the HP acquisition. We had a significant increase that was not very well communicated to us and wasn't planned for us and it hit us pretty hard. From a budgeting standpoint, we only got notified a couple of months before, however, we were already in our calendar year. We couldn't plan for it properly due to the timing. It was frustrating for us. The costs were up significantly for us this year. That is definitely something we will be mindful of and keep an eye on going forward. We may need to find an alternative if the costs keep increasing.

Which other solutions did I evaluate?

We did explore other solutions, such as VMware and other competitors. However, the ease of use and ease of implementation were good selling points and became a key deciding factor for us. 

What other advice do I have?

We have not used the immutable data copies as of yet.

In terms of dealing with threats or attacks, I've read a lot of the white papers, however, we haven't really had to have a need or a use case for that at this point. We're aware of that functionality, however, we haven't had a need to really utilize that, thankfully.

It took us a while to realize the benefits of the product. The initial phase for us was to cover about twenty different servers, which had interdependencies within the application. It was quite difficult. It took us about a year and a half to fully utilize our application or our initial phase of productivity. That said, that wasn't a Zerto limitation. That was the fact that we were changing IP addresses between our sites, so it was more of an application configuration delay. Zerto was ready to go on day one, basically.

We don't use Zerto to support disaster recovery on AWS. We're strictly on-premises hypervisors. We use virtual machines.

We haven't used Zerto's data recovery testing functionality. 

I'd advise new users to utilize the failover testing. You really have to make sure the application functions. Within our use case, for example, we have very interdependent applications. Each piece requires lots of communication, lots of databases, lots of other application transactions that are interdependent, and lots of integrations within our application. Utilizing the failover testing was critical for us.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2333736 - PeerSpot reviewer
Cloud system engineer at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Provides an extra layer of security, real-time notifications, and granular reports
Pros and Cons
  • "I like the ease of recovery and backup the most."
  • "The technical support response needs improvement."

What is our primary use case?

We rely on Zerto for data recovery and cloud migration as our primary disaster recovery solution, especially since we lack a dedicated backup data center. Zerto's ability to block ransomware attacks and facilitate rapid server recovery provides us with significant peace of mind.

This comprehensive solution extends beyond processor recovery and data center capabilities. It also encompasses application testing and on-site data protection, ensuring comprehensive coverage in the event of any incident, including ransomware attacks.

We implemented Zerto to mitigate concerns about cyberattacks and data breaches. Zerto functions as a robust multi-layered defense, safeguarding our data. Even if an attack breaches the initial layers, Zerto allows for rapid recovery, ensuring minimal downtime and continuous synchronization with the production server.

How has it helped my organization?

In terms of data protection, Zerto enhances business continuity by promptly reporting any encountered cyberattacks. This allows for timely notifications and, critically, prevents the disruption of running production VMs. This real-time monitoring and reporting prove invaluable in the event of threats, facilitating swift recovery efforts.

Our recovery time now is less than 30 minutes.

Zerto's CDP has had a positive impact on our overall data recovery.

Zerto's near-synchronous replication operates in near real-time, enabling data replication with minimal to no data loss.

Our repeated use of Zerto's immutable data copies has significantly enhanced our trust in our backup and recovery procedures.

Zerto provides real-time notifications and reports, which help us prevent unknown threats.

While cloud platforms offer their own security and backup features, Zerto provides an additional layer of protection for our data in the cloud.

Google Cloud Platform provides primary security for our virtual machines. Additionally, Zerto provides us with granular reports that help us focus on specific areas to ensure further protection.

While I haven't had extensive experience with other DR solutions, Zerto offers impressive recovery speeds.

The migration is not complex.

Zerto has helped reduce downtime by over 50 percent.

Zerto has sped up our recovery time by over 20 percent.

We have been able to reduce the number of employees involved in data recovery situations by five.

What is most valuable?

I like the ease of recovery and backup the most.

Disaster recovery is the most valuable for ensuring minimal downtime during a disaster scenario.

What needs improvement?

The technical support response needs improvement. They need to treat us more as a partner.

For how long have I used the solution?

I have been using Zerto for seven months.

What do I think about the stability of the solution?

I would rate the stability of Zerto nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Zerto eight out of ten.

How are customer service and support?

We contacted the support team by email and tickets during the data migration but received limited response.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we relied on backups from GCP, AWS, and Azure. We transitioned to Zerto because it offers granular reporting capabilities, which helps us keep our managers and non-technical personnel informed.

How was the initial setup?

The initial deployment took a few weeks.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I would rate Zerto eight out of ten.

We have 500 people in our organization that use Zerto and it is used in multiple regions.

Zerto requires moderate maintenance, handled by a team of five.

We use our custom dashboards to manage and monitor our disaster recovery plans. These dashboards receive emails automatically, allowing us to take necessary actions as needed.

I recommend Zerto for data backup and recovery, as it also helps mitigate the impact of data corruption or deletion.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.