We've used Zerto for file recovery and entire VM recovery.
Senior admin at a manufacturing company with 11-50 employees
Has a fast recovery time and good near-synchronous replication
Pros and Cons
- "Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer."
- "I would like to have more granular notifications for jobs and workloads within the applying case application."
What is our primary use case?
What is most valuable?
Having a fast recovery time for both of our use cases is invaluable to the business.
The ability to form our backups automatically during the day has saved us, more than a few times.
My impression of Zerto’s near-synchronous replication is very positive. It gets the job done.
Near-synchronous replication is very important for our organization who use a lot of different versions of files across environments and database changes. It's what we do every day and having the functionality of near-instant recovery on entire virtual machines and files is a blessing.
We use Zerto to protect our VMs in our environment. We do daily backups with a different backup management software and having the ability to recover data in under ten seconds has been helpful.
Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer.
What needs improvement?
I would like to have more granular notifications for jobs and workloads within the applying case application.
For how long have I used the solution?
We have been using Zerto for around sixteen months.
Buyer's Guide
HPE Zerto Software
May 2025

Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?
It's pretty stable. The company itself has been around long enough to know they're not going anywhere. The number of clients that use them on a day-to-day basis speaks for itself.
What do I think about the scalability of the solution?
For our environment, scalability does a great job with how it is. It can handle scaling.
How are customer service and support?
Zerto technical support is some of the best around. I know when I reach out to them over the phone or via email, they are there quickly and offer great support.
I would rate them a ten out of ten. Every time I have to call them, they get something ready, very fast, and our issues are resolved quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still use Veeam.
We chose Zerto because when we started our path with GreenLake, we began looking into other backup utilities and Zerto was highly recommended. After we saw a product demo, we were sold. The demo sold itself very well.
Once the VPG is configured, the automation for backups happens on its own. There's nothing else to do. You can monitor but until you need to recover the files, there's nothing else to do. Zerto is very simple. We enjoy using the product.
The main difference between Veeam and Zerto is that with Zerto, we can get our near-instant recovery window to pull entire virtual machines back from the brink of failure. We might be able to implement more recovery windows for Veeam but from a data storage perspective, Zerto does a great job with deduplication.
How was the initial setup?
We had a third party enable our Zerto configurations. They did a great job. The same VPGs are still running today.
What about the implementation team?
We used an integrator for the setup. We had a good setup. They walked us through any issues we had after the setup.
What other advice do I have?
I would rate Zerto a nine out of ten. There is a network issue that my team is still trying to figure out. Once we take care of it, it'll be a perfect ten.
Zerto should be our primary backup solution but until we can get the network issue resolved, it is relegated as a secondary source. It still does its job. We've used it multiple times for specific cases, and it's always passed with flying colors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Hybrid IT Architect at Quanture Spa
A storage software vendor that specializes in enterprise-class business continuity and disaster recovery (BC/DR) in virtual and cloud environments
Pros and Cons
- "A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site. Near-synchronous replication is one of the benefits of Zerto that drove us to choose it over some others. With typical backup and recovery solutions, the recovery point typically is about 24 hours. With the near-synchronous replication, recovery point objectives tend to be minutes or a few seconds if the bandwidth is adequate. That's one of the major benefits of Zerto: there's no need to run incremental backups every xx minutes. And the recovery time is fairly quick as well, like a shutdown and reboot of a VM. Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time. Zerto is also a very easy product to use."
- "Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this. Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security."
What is our primary use case?
We implement Zerto as a part of a Disaster Recovery process for our valuable customers, in various environments. Most of them consist of two sites owned by the same customer, connected with campus or wan link, but both using VMware virtualization platform.
Recently we realized a dedicated infrastructure in our Datacenter, then started to propose to our customers DRaaS using those resources as a recovery site and including dedicated 24x7 support.
Few customers use the public cloud (Azure) as a recovery site: we could only implement and configure the solution or fully manage it because we are also a Microsoft Gold and Tier-1 partner.
How has it helped my organization?
Zerto helps reduce downtime in a wide number of situations because it can bring up an entire environment of 40-50 VMs in minutes.
Zerto helps to save time in a data recovery situation too. Some customers experienced VM or database corruption: using the solution's checkpoint feature, the data recovery happened within five minutes or less. A normal restore would probably be two to eight hours depending on if we had to restore from disk/tape and need or not need to apply logs.
Zerto is great at DR testing. We can spin off critical VMs or an entire environment pretty quickly and have users test against this copy with no production environment impact.
Its overall impact on our RTO has been great. It took a few hours in a very complex environment. The customer was very impressed with Zerto when we started with the PoC and then put it in production. It is great.
Zerto has reduced our downtime. Customers have minimal downtime.
We have been enabled to automate tasks with Zerto. Staff can now be dedicated to other tasks.
What is most valuable?
A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site.
Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time.
Zerto is also a very easy product to use.
We started using it a few months ago for immutable data copies for a few customers on multiple repositories like HPE.
Zerto's ability for blocking unknown threats and attacks is key in our disaster recovery process. It's the technical solution where we implement all the data. It is also the recovery plan for our customers.
We have tried experimenting implementing Zerto with the the disaster recovery site on cloud. We use an Azure. It's very useful. Zerto has enables us to do disaster recovery in the cloud, rather than in a physical data center.
We've only used Zerto two or three times to migrate an existing data center to a new one because the hardware under the machine was from a different brand. We used Zerto because the environment is quite complex and the migration using other tools did not fulfill the customers' needs. Zerto is very good at data migration.
One of its best features Zerto is the ability to maintain the data of multiple VMs using Vipro Protection Group. We can aggregate multiple VMs in a workload for specific services. They are protected at the same time.
It's very easy to manage and monitor our DR plans with Zerto. It's very easy to learn and operate. It's easier than VMware.
What needs improvement?
Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this.
Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security.
Reports could be useful for customers. I would like to have a report that shows the latency for every single internal VM. it would be useful for troubleshooting.
For how long have I used the solution?
We started to evaluate Zerto about three years ago, then we implemented it for our valuable customers who need affordable solutions in their disaster recovery processes.
What do I think about the stability of the solution?
We haven't had any issues with any of the builds or the virtual managers, especially with the new "appliance" mode. It just runs.
What do I think about the scalability of the solution?
Zerto is a very scalable solution. We can create as many protection groups as customers need for their environment even as they growth.
Our customers are mostly medium to small sized enterprises.
How are customer service and support?
We use Zerto Quick Start service for the first installations and we use it in very complex environments: great.
We are very satisfied. We had to use it at the beginning to understand the implementation process and what we needed to do.
They are quick and professional.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Veeam (B&R + DRO) and VMware (Replication + SRM), but they could not offer all the features of Zerto.
We also sometimes still use VMware Disaster Site Recovery Manager in conjunction with VMware Backup and Recovery.
How was the initial setup?
The implementation is very straightforward. Must be considered security and lay out the network infrastructure to be more efficient.
But from the standpoint of installing and deploying the product, it's very simple.
What's my experience with pricing, setup cost, and licensing?
Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model.
What other advice do I have?
My advice is to look at what you're trying to accomplish: with Zerto you could combine resilience, mobility, and protection into a single software-only solution. It's hardware and hypervisor agnostic as to whether you're using VMware, Microsoft, or Azure.
We have built a disaster recovery landing zone in our Datacenter and we built an isolated environment so we could do non-intrusive failover tests, and still keep customers' production environment up and running.
We have recently introduced the immutable data copies feature, because of the issue of cyberattacks and because even backup systems could become corrupted and then this is still a bad situation. The ability to look at the data that is being replicated in real-time and scan it, in conjunction with immutable data, and putting that into a vault, would be a great benefit.
The 3-2-1 rule isn't so important for us when it comes to disaster recovery. We consider the backup process and then the disaster recovery process. We treat them as two different workloads that we could implement to our customers to solve different issues.
The majority of our customers use it in a hybrid environment, but they prefer to use disaster recovery in their own data center. In some cases, we provide disaster recovery as a service, where the disaster recovery site is in our data center.
Doing a proof of concept is the best way to implement and sell Zerto. The customers don't always trust our advice but when I start with a POC in their environment, they see it's benefits.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: I work for Quanture Spa, which is a System Integrator HPE Gold Partner in Italy
Buyer's Guide
HPE Zerto Software
May 2025

Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,856 professionals have used our research since 2012.
IT Manager at Nevada Bank and Trust
Easy to use with near-synchronous replication and simpler disaster recovery testing
Pros and Cons
- "Our RPOs and RTOs are now more in line with our other critical systems."
- "The pricing could be a little bit lower."
What is our primary use case?
We are using it to back up and replicate our critical infrastructure to allow us to replicate back when we are in a disaster recovery situation or a test.
How has it helped my organization?
When we were in a disaster recovery (DR) test, we could not pull back the data in a timely manner. Zerto allows us to pull the data back in a timely manner. We also can create better RTOs and RPOs. We wanted an RTO of fifteen minutes and we've managed that.
What is most valuable?
To be able to replicate back to production is the most useful aspect of the product. It allows us to do a disaster recovery test and recover within eight hours. I couldn't do that before.
I'm also working with near-synchronous replication. It's very important to be able to keep my production and replication in sync.
I like the idea of Zertos being able to block unknown threats and attacks. In fact, one of my machines had a little encryption on it, and it detected that encryption, and I had to go look at it. It was nothing, in that instance, however, it was a neat feature. We could see that it was definitely looking for encryption and malware on our side.
Our disaster recovery testing is a lot easier and is much better with this product. Our RPOs and RTOs are now more in line with our other critical systems. We're now down to five minutes, well below our original 15-minute RTO goal.
Instead of being up all night, trying to get data back, I would no longer need to stay up all night. I've saved about four hours.
The product is easy to use.
What needs improvement?
I haven't noted any areas of improvement just yet.
I'd like to see a way to do a one-stop shutdown of replication so I know I'm not missing data and can do my DR test.
I'd like to get better recovery point objectives and get more data back from our DR site faster.
The pricing could be a little bit lower.
For how long have I used the solution?
I've been using the solution for about two months now.
What do I think about the stability of the solution?
The solution is stable. I have never had any issues.
What do I think about the scalability of the solution?
I have not tried to scale the solution.
I have the solution for multiple locations in one department.
How are customer service and support?
I've had two cases resolved via technical support. They helped me resolve issues I had with the installation. It did take me a few tries to resolve the issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Veeam in the past. It's pretty good for certain things. However, it was hard to get continuous replication. Zerto is much easier to get that constant replication that we need. In terms of speed, for Veeam, it's about an hour right now across our secondary data center. It's not as fast. We moved to Zerto to get more data back from our DR site faster.
How was the initial setup?
I was involved in the initial setup. The initial setup is easy. Veeam had an easier setup, however, once we got Zerto going, it was easier to scale up and test. It's easier to manage in the long run.
The deployment had a bit of complexity. The problem we had was that the VRAs would not install and we had to turn off some security features. The ESXi server was not well documented.
We set it up in multiple locations in one department.
It took us about three weeks to deploy the solution.
The maintenance is simple. I handle the maintenance myself.
What about the implementation team?
We handled the initial setup in-house internally. I managed the process completely by myself.
What was our ROI?
It's just been a few months. We have yet to see a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is a bit more expensive compared to Acronis or Veeam. That said, for us, the pricing was still reasonable. That said, we couldn't do all of our machines.
Which other solutions did I evaluate?
We also evaluated Nutanix and Acronis.
We chose Zerto since it has very good integration with HPE servers. It's also an industry standard. Many people are using it.
What other advice do I have?
I've never used its immutable copies features. I've just discovered the feature and need to look more into it.
I didn't use the cloud while using this solution. I have used the solution to help me protect VMs in my environment.
I haven't had to migrate data just yet. The solution has yet to help us reduce downtime. It also has yet to help us save time in data recovery situations due to ransomware. We haven't had an incident as of yet. While it's saved time, we haven't been able to test all of our machines and all of our servers yet.
At this point, the solution has not reduced the staff involved in data recovery.
This product augmented what we have in terms of legacy backup solutions. It did not replace anything.
My advice to others is to use Zerto for critical servers and things that need to be watched carefully for malware and encryption.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineering Manager at a insurance company with 1,001-5,000 employees
Can replicate data rapidly and cost-effectively and has good role-based access controls
Pros and Cons
- "We can recover both systems on-premises and in the public cloud."
- "I would like Zerto to enhance the continuous backup aspect."
What is our primary use case?
We use Zerto to replicate our gold systems. Gold systems refer to those that require recovery in a disaster recovery environment within 24 hours, with a maximum allowable data loss of one hour. Therefore, the Recovery Time Objective is 24 hours, and the Recovery Point Objective is one hour.
How has it helped my organization?
I would rate Zerto's ease of use a nine out of ten. The setup of virtual appliances required for data replication is straightforward and effortless. Some of the automation and tooling, such as changing IP addresses or running scripts after a disaster recovery process, is also very user-friendly and simple to configure.
Zerto's near-synchronous replication is commendable. Usually, the data is only a couple of minutes behind. Hence, we are not employing synchronous replication, but asynchronous replication proves to be sufficient for our needs. It does not appear to deviate too far out of sync or fall too far behind, thereby effectively maintaining up-to-date data. Near synchronous replication holds significant importance as these systems are our critical business assets.
Zerto has helped us improve our organization by enabling disaster recovery both on-premises and in the cloud. We are transitioning towards cloud-based recovery. Our previous solution, before Zerto, only allowed us to replicate data in our on-premises data center, preventing us from migrating to the cloud. Zerto has unblocked us, allowing us to leverage cloud-based recovery now. We were able to realize the benefits within three to four months. The implementation was relatively quick and completed within a couple of months. Everything tested well.
Zerto enables us to perform disaster recovery in the cloud instead of a physical data center, and this is the reason we made the switch to Zerto.
Having the capability to perform disaster recovery in the cloud is of utmost importance to our organization. We are implementing disaster recovery in the cloud to facilitate the shutdown of one of our data centers.
We use Zerto to protect VMs in our environment.
The speed of recovery using Zerto is good. The automation really helps make the recovery quick and easy.
Zerto's overall impact on our recovery time objectives is positive. It is fulfilling exactly what we needed it to do, making it a valuable tool. Additionally, it proves to be fairly cost-effective and easy to set up and use.
Although we have not experienced an actual disaster, Zerto has been instrumental in aiding our disaster recovery testing. Every year, we conduct a DR test to recover systems, conduct assessments, and validate our processes, and for this purpose, we have utilized Zerto. The results have been outstanding, as Zerto has saved us approximately 500 hours of time annually.
Zerto has automated the recovery process by utilizing those playbooks and re-IPing. This has significantly contributed to the reduction of DR testing efforts.
50 percent of the time that Zerto has saved has been allocated to value-added tasks.
What is most valuable?
Zerto can replicate data rapidly and cost-effectively. We can recover both systems on-premises and in the public cloud. We use Microsoft Azure and Amazon Web Services for cloud infrastructure, and Zerto can recover data from both of these platforms. Therefore, it is not limited to a specific cloud provider like the Azure Site Recovery Manager.
Zerto has good role-based access controls. For cloud recovery, it allows replication over the Internet instead of private networking, which is really nice.
What needs improvement?
I would like Zerto to enhance the continuous backup aspect. If Zerto could replace Veeam from a backup perspective, that would be highly beneficial. Currently, we use Veeam for backup and Zerto for disaster recovery. It would be ideal if we could consolidate both functions into a single product rather than using two separate ones.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I would rate Zerto's stability an eight out of ten. We encountered a problem once, but it was resolved.
What do I think about the scalability of the solution?
I would rate Zerto's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We previously used EMC's Site Recovery Manager and Recover Point. The reason we replaced them is that they utilized sand-based replication, which couldn't be used to replicate data to public clouds. As there are no sands in the public cloud.
Zerto's ease of use, when compared to EMC's Site Recovery Manager and Recover Point, is slightly better. For instance, during the setup process, we didn't require expertise in storage area networks, unlike our previous products. Therefore, it takes fewer skilled resources to set up, configure, and start using Zerto.
How was the initial setup?
The initial setup is straightforward. The deployment took two months. We identified the core machines that we were previously replicating and gradually migrated applications one set at a time. An application could consist of two servers or even five servers. We can perform these migrations in waves.
For the deployment, we had two engineers, one support person, and one architect.
What about the implementation team?
The Zerto team assisted with the implementation.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is slightly expensive, but we do see the value in it.
Which other solutions did I evaluate?
We evaluated Veeam, Commvault, and Rubrik. Among them, Zerto had the best feature set for near real-time asynchronous replication.
What other advice do I have?
I rate Zerto a nine out of ten.
The speed of the RPO using Zerto is the same as our previous solution. We haven't lost anything, but we haven't gained much from an RPO perspective either. We had good technology; it was just limited by the cloud because there hasn't been any significant change.
We use Veeam as our backup product to perform some of the point-in-time recoveries.
We have only around six end users who log in to the console in total. Zerto is deployed in our primary data center and is also replicating to a secondary data center where it is deployed.
We have people who monitor whether the synchronization is proceeding well, but there is very little day-to-day overhead in terms of maintenance.
Zerto is a solid industry-recognized quality product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Manager at a healthcare company with 1,001-5,000 employees
It's much faster and cheaper than our previous solution, but it's been unreliable in our environment so far
Pros and Cons
- "I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points."
- "Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
What is our primary use case?
We use Zerto for disaster recovery, backup, and ransomware protection. The 3-2-1 backup strategy requires us to have two backups of our production data on different media. One copy is on disk and tape backup, and the other is hosted off-site for disaster recovery. With journaling and the persistent backups we take nightly, it almost obviates 3-2-1 because it renders some unnecessary aspects.
How has it helped my organization?
We adopted Zerto, hoping to speed up our recovery time and improve the overall security of our environment and data. We haven't realized the full benefits, but I expect we will improve our security posture and disaster recovery speed.
Zerto would enable us to do cloud-based DR instead of a physical data center, but we are based in a very rural area of Colorado. We're deep in the mountains, so leveraging the cloud is challenging. We have little-to-no cloud presence, but Zerto can enable us to move our disaster recovery into the cloud because it is agnostic to the backup target. That could easily be a cloud provider. We only need redundant and reliable circuits to the cloud.
The impact on our RTO is theoretical because we haven't had to do any critical recovery. Based on our testing, it should significantly improve our RTO because the backup technology is more efficient than our previous solution. RTO is one of Zerto's strengths. Zerto enabled us to test our DR plan. Our disaster recovery needed a lot of help when I joined two years ago, and it's one of the projects I have been working on. Zerto is central to our DR plan. It's the primary cog in that machine. Zerto cut our hardware and maintenance costs by about 50 percent.
What is most valuable?
I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points.
Zerto is easy enough to use. It's as usable as any other backup solution. We're accustomed to dealing with complex options and everything available to us in the suite.
What needs improvement?
I tried a file-level recovery, which should work on any server. However, the server we need to protect the most is the one giving us problems. We couldn't do a file recovery without restoring the entire server to a recovery partition that isn't part of the production and pulling the files off it that way.
Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment.
There is a disconnect between the sales pitch and what we can do with Zerto in practice. We've been trying to reconcile that for most of the year. There should be more continuity between sales and implementation to ensure the solution is implemented how our presales engineer pitched it to us.
They need to have some accountability. Maybe the implementation engineer should be on the line so that they know what is presented and agreed upon regarding the implementation in our environment. The implementation should have been precisely what we were expecting.
I was part of the pre-purchase team as the information security manager. I handed it off to my infrastructure team to implement, and they practically had to start from scratch. Zerto handed it off to their professional services to implement, and I assigned the job to my team.
There were a lot of questions and things Zerto couldn't do on its end. HP purchased Zerto as we were engaging with them. I don't know if that was related to our frustrations, but I know that acquisitions can make a product messy for a bit. I don't want to blast Zerto. It's an excellent product, and I would love it if it could work as advertised. I've seen it do some of that for us. We've had a rough start, and we're still trying to find that sweet spot.
For how long have I used the solution?
I have used Zerto for nearly a year.
What do I think about the stability of the solution?
Zerto isn't reliable in our current environment. We keep running into these weird little issues. At one point, we didn't have complete backups on a couple of key servers for more than a week because of this issue. If we had gone down that week, it would have been ugly.
What do I think about the scalability of the solution?
Zerto seems pretty scalable. We bought something that we can add on to and increase the horsepower. Every change we've made has been smooth.
How are customer service and support?
Their support and account management teams have been pretty amazing. They are bending over backward to make it right with us, so they deserve a lot of credit for that.
Which solution did I use previously and why did I switch?
We used Avamar. Zerto's recovery is faster, and it's a little more straightforward. Zerto is an improvement in RPO, RTO, ransomware protection, immutability, and cost. Avamar costs nearly 75 percent more. There's no significant difference in ease of use.
How was the initial setup?
I wasn't involved in the initial setup. After the deployment, there is a lot of maintenance. It throws out lots of errors, and we sometimes need to rebuild some of its components. Our backup guy is a little frustrated at times.
What was our ROI?
We haven't seen a return aside from saving money on the annual license because we've had to invest so much time into getting it to work.
What's my experience with pricing, setup cost, and licensing?
Zerto's price seems fair. It's competitive.
Which other solutions did I evaluate?
Dell Avamar for Data Domain offers functionality similar to Zerto, but we weren't taking advantage of it. We also looked at Rubrik, but it's a cloud-based solution, and it's a little costly. We're not in a position to leverage cloud solutions at this time. Avamar costs too much to get the same features. Doing a rip and replace was more economical than keeping the hardware in place and adding the functionality.
What other advice do I have?
I rate Zerto a six out of ten. I only give it a low rating because of the issues we've faced lately in our environment. If we didn't have those issues, I'd probably give it an eight.
If you plan to implement Zerto, I suggest double-checking everything. Confirm the configurations and ensure your backup targets are sufficiently sized. You must know what you want from the product, and that requires guidance from the sales engineer. Make sure the plan is solidified and you have a document that spells the whole thing out.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Consultant at a tech vendor with 10,001+ employees
Competitive price, user-friendly, and continuous data protection
Pros and Cons
- "The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."
- "Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."
What is our primary use case?
We use Zerto for multiple use cases. We are using it for disaster recovery, backup and recovery, and data protection. There is an inbuilt feature where we can utilize the Zerto platform in a hybrid model which means we have one instance on-premises and another instance on our cloud for redundancy and for cross integration.
How has it helped my organization?
Zerto’s near-synchronous replication works. We have configured near-synchronous replication between two different clusters. One cluster is on-premises, and another cluster is on the cloud. For near-synchronous replication, the value proposition is excellent. We are able to achieve the results for which we procured this solution. Near-synchronous replication is working perfectly. We do not see any challenges with data retrieval, complete replication, and synchronization processes. Everything is working perfectly and seamlessly.
We were able to see its benefits when we integrated it with our HPE GreenLake for DR purposes. It is a SaaS-based platform, so we are able to see the fastest way to recover data and applications. We were perfectly able to meet our recovery point and recovery times objectives through Zerto. On top of that, Zerto is protecting our data from ransomware, cyberattacks, cyber threats, national disasters, or human errors.
We are using a lot of virtual machines on-premises and in the cloud. Our main goal is to protect the complete data that we have in production and non-production clusters with different applications and big platforms.
Zerto is a market leader in continuous data protection technology. Previously, we had RPOs and RTOs in terms of minutes, whereas now, they have changed from minutes to seconds.
Zerto has an inbuilt disaster recovery protection and prevention with continuous replication. Whenever we faced any challenge related to our link being broken or not being able to access the data from the primary data center, all the backups were readily available because Zerto had replicated snapshots. We have not seen much latency or delay in recovery and the ability to get replicated data from different destinations.
We have not had any ransomware type of event. However, during the PoC and testing in an isolated environment, we have seen what would happen in the case of an attack. We could see how Zerto and its policies will take action and isolate that environment within a fraction of a minute or second.
For DR, we were previously using VMware Site Recovery Manager (SRM) but there was a lot of complexity. It was time-consuming. Most of the time, we saw a lot of human errors happening, and we were not able to test our DR activity. By leveraging Zerto for the past 14 or 15 months, we could achieve all of our desired results. There were no human errors. Everything went seamlessly. We are very happy with this solution.
Zerto has had a positive effect on our IT resiliency strategy. With the earlier vendor, we had a lot of problems. Our data got lost in transit during replication, snapshot creation, and recovery scenarios. By using this robust platform, we could achieve our resiliency metrics. The metrics are stable and never went below the benchmark.
Things are working perfectly. Each and every feature is complete with advanced options. It is a simplified DR operation platform. It has great visibility when it comes to protection from ransomware attacks. It has deep analytics features and robust data recovery policies. Everything is good in this platform.
What is most valuable?
The most valuable feature is the resiliency towards cyber threats for data protection. The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery. We can ensure that if the site goes down, data is available to all the users within a fraction of a second. On top of these, we have the resiliency towards malware and other security threats and attacks. Zerto has an embedded feature to protect our data from external and internal threats.
Zerto is very easy to use. It is very user-friendly. It is a GUI-based platform with a centralized dashboard where we can create policies, snapshots, replication policies, and disaster recovery policies. It is very user-friendly.
What needs improvement?
Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution.
For how long have I used the solution?
We have been using Zerto for 14 or 15 months.
What do I think about the stability of the solution?
Since we deployed it, there have been no critical issues or major incidents. The platform is working as per the expectations. There was no downtime of any production activity. We are happy with the stability and overall performance of the complete platform.
What do I think about the scalability of the solution?
It is completely scalable in terms of adding licenses, subscriptions, modules, and different sorts of features. Its scalability is seamless, and it is easy to use.
How are customer service and support?
I have contacted them multiple times. Their support was good. We got a timely response and a timely resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using VMware SRM previously. We switched from VMware SRM to Zerto due to complexity, cost, human errors, and data protection.
The most important security feature in Zerto is protection against ransomware attacks and internal or external threats. These capabilities were not present in the VMware platform. Cybersecurity resiliency and protection are embedded in Zerto.
Zerto is very easy to use, operate, and administer. It is very simple and easy to create and work on any of the policies and rules. It is easy to extract reports and navigate to the other tabs where we can see the health scorecard and other things. We can see all the things. It is very easy to patch the entire system. Everything is good.
How was the initial setup?
We have a hybrid deployment. We have one instance of Zerto disaster recovery and protection running in an on-premises data center, and then we have another instance running on the cloud. Both are continuously replicated so that in case of any difficulty or problem with one, we can leverage the functionality of the other one. The on-premises one is taking care of the on-premises environment, and the cloud-based instance is taking care of the cloud-based environment.
Its initial deployment was very easy and flexible. We did not face any challenges. The solution is quite simple. It is easy to navigate, easy to use, and easy to migrate, although we did not go with any sort of migration. It was a fresh greenfield deployment, so we had no issues at all.
Its implementation took us about 12 weeks. It does require maintenance. The maintenance contract was already placed when we went with the purchase order for procurement. It was a multi-year support contract. It does require maintenance in terms of patch management, updates, health checks, performance tuning, policy updates, and recovery plans and procedures updates. We have a storage and backup team working 24/7 in this environment.
What about the implementation team?
We directly worked with a Zerto system integrator. That integrator was recommended by Zerto. We also worked with the Zerto team for the complete architecture, framework design, implementation plan, and other things. We did not take any help from any third-party vendor or resource.
We had five to seven people for its implementation.
What's my experience with pricing, setup cost, and licensing?
Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%.
What other advice do I have?
I would rate Zerto a ten out of ten as a platform. With the help of Zerto, we have very enriched features for ransomware protection of all our data repositories. It provides great support for disaster recovery and response. Our RTOs have improved after adopting the Zerto platform, so everything is good.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Engineer at Southern Veterinary Partners
The overall effect on our RPOs has been fantastic
Pros and Cons
- "The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible."
- "As one who is implementing it, my biggest gripe is the ticketing system. Zerto has since upgraded that, so right now, I have no complaints about it."
What is our primary use case?
Our primary use case is for backup and disaster recovery.
What is most valuable?
The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible.
Zerto has enabled us to do disaster recovery in the cloud. This ability is very important because we have over 419 hospitals across the country and being able to quickly get a hospital up in Colorado while I'm in Alabama is impressive. The speed is impressive and it's easy to get it back up.
We use Zerto to protect VMs in our environment. Zerto's overall effect on our RPOs has been fantastic. Coming from our C-suite level and getting reports of how long hospitals are up versus if we do have disaster recovery, the amount of time to recover using Zerto is fantastic. We can have them back up in as little as 45 minutes. I don't have to hear all the bad sides of it, they're very happy when the hospital's back up and making money.
The other company we used before was Commvault, and we had had multiple issues with them with fragmented backups. Some backups weren't taking properly, and we did have a DR situation with them, and they were not able to recover all the data. That was our big push to find something else, and that's where we found Zerto.
Zerto's ease of use compared to other solutions is a ten out of ten.
What needs improvement?
As one who is implementing it, my biggest gripe is the ticketing system. Zerto has since upgraded that, so right now, I have no complaints about it.
For how long have I used the solution?
I have been using Zerto for around one year but my company has been using it for about two.
What do I think about the stability of the solution?
The stability is a ten out of ten, we haven't had the issues with them like we did with Commvault. I have no complaints.
What do I think about the scalability of the solution?
Scalability is seamless. We're able to add another server and within the hour build on top of that.
If we're ever out of licenses, I could just send an email out and say that we need to add some more, and it's done.
Our environment is large. We have 419 hospitals across the country.
How are customer service and support?
Their support is a ten out of ten. I have not had any issues with them. It's been fantastic every time I've had to deal with them. They've resolved all of my issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment was easy and seamless. We put in a ticket. They get our new servers added and within an hour we have new deployed servers on the solution.
What was our ROI?
We see ROI in the uptime of hospitals that had a disaster recovery scenario and how quickly they're back up and making money at those hospitals.
What other advice do I have?
I would rate Zerto a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT at Leadway Pensure PFA
Provides near-synchronous replication, immutable data copies, and impressive recovery speed
Pros and Cons
- "Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
- "Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
What is our primary use case?
We use Zerto for our application data recovery.
How has it helped my organization?
Zerto's near-synchronous replication delivers exceptional results. The data at our recovery site is kept nearly identical to production in real-time, minimizing data loss to near zero.
By utilizing Zerto's immutable data copies and adhering to the three-two-one rule, we have established a highly effective recovery strategy.
While Zerto doesn't inherently block unknown threats or attacks, its detailed history logs enable us to revert to a pre-attack state, essentially restoring a clean system.
Our production machine experienced changes that caused the application to crash. To resolve this quickly, we restored the machine to its previous state using a recovery copy located at the recovery site that was made by Zerto. After powering on the restored machine, we changed its IP address, making it accessible again.
Zerto has a positive effect on our RPOs.
It boasts impressive recovery speed. As a customer, all we need to do is power on the machines at the recovery site - that's how simple and fast it is. Even if the recovered state isn't ideal, we can easily rewind to a specific point in time and power up another instance of the machine at that moment.
Zerto makes it easy to migrate data. The total configuration is user-friendly.
While our current RTO is three hours, Zerto can significantly reduce it to just five minutes.
Zerto helps us significantly reduce downtime during hardware failures, software updates, and natural disasters.
While we haven't experienced a ransomware attack, we have a recovery plan in place. If one were to occur, we could quickly restore production to a previous point in time, minimizing downtime and data loss.
Zerto helps us reduce the amount of disaster recovery testing we need to perform, which also allows us to reduce the number of staff required for the testing down to two.
The Zerto application is licensed per VM. However, the amount of data stored on each VM does not affect the licensing cost. Whether we have terabytes or just a few bytes on each VM, the licensing fee remains the same. This means we only pay for the machines we are replicating, which can lead to significant cost savings.
What is most valuable?
Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site.
Another feature I appreciate in Zerto is its detailed logging. This functionality allows us to easily access past data and reconstruct the machine's state at any given point in time.
We can recover the replicated machine at the recovery site by simply clicking it back up from the replicated machine. This allows us to keep the original machine running while the recovered machine is active. It's also vendor-agnostic, meaning it works with different hardware vendors like HP or NetApp. In other words, Zerto adapts to the specific hardware we have regardless of the vendor.
What needs improvement?
Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site.
For how long have I used the solution?
I have been using Zerto for five years.
What do I think about the stability of the solution?
Zerto is stable.
What do I think about the scalability of the solution?
Zerto is scalable. We just need to add a license and they provide a new key.
How are customer service and support?
The technical support team offers an excellent service. They empower customers by providing comprehensive documentation and guidance, helping them resolve future issues independently.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial deployment was straightforward, and I handled it independently. My only reference was the provided documentation; I required no further assistance.
What's my experience with pricing, setup cost, and licensing?
Zerto's pricing doesn't depend on the number of virtual applications. Even if we have a server with 200 terabytes of data, we'll only pay for protecting that single server, not for the total size of the replicated data. This simplifies our cost structure.
The licensing cost is fair.
Which other solutions did I evaluate?
I evaluated Veeam and SIM before choosing Zerto. Zerto's interface is much easier to use than the other solutions I tested. Integrating into our environment is also seamless.
What other advice do I have?
I would rate Zerto a ten out of ten.
No maintenance is required.
You can save a lot of time researching solutions by choosing Zerto. It's efficient, easy to deploy, and easy to maintain. Additionally, Zerto offers excellent support, including comprehensive documentation, breach and RCM coverage information, and a knowledgeable customer support team.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: May 2025
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Buyer's Guide
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Quick Links
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