Try our new research platform with insights from 80,000+ expert users
Derrick Brockel - PeerSpot reviewer
Senior Manager of Operations at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Dec 29, 2023
Good GUI, easy setup, and fast recovery
Pros and Cons
  • "Zerto offered a very good front-end GUI for orchestration. The graphic interface was very good."
  • "The replication layer can probably be improved."

What is our primary use case?

It was a pilot. We did a bake-off between Zerto and RP for VM, which was an EMC product. It was to fail over 130 Oracle databases.

We wanted to handle disaster recovery for our data center. Zerto was mainly a failover product. We did not use any security layering.

How has it helped my organization?

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability.

Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there.

Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference.

It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration.

Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs.

Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands.

Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs.

Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else.

Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people.

It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

What is most valuable?

Zerto offered a very good front-end GUI for orchestration. The graphic interface was very good.

What needs improvement?

The replication layer can probably be improved.

Buyer's Guide
HPE Zerto Software
December 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.

For how long have I used the solution?

We ran the pilot for about nine months. 

What do I think about the stability of the solution?

I would rate it a seven out of ten in terms of stability.

What do I think about the scalability of the solution?

I would rate it a seven out of ten in terms of scalability.

In terms of our environment, we had 130 databases, 35 prods, and 2 data centers. In terms of end users, in our call centers, we had probably 10,000 users who accessed the databases.

How are customer service and support?

They are good. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used VMware SRM. We used Veritas clustering, which was a Veritas/Symantec product. We then went virtual, so we went from physical to virtual infrastructure, and we went from HP-UX to Red Hat infrastructure. Zerto was probably 50% easier than others.

Zerto has not replaced any backup solution.

How was the initial setup?

It is a private cloud deployment. It is all VMware vSphere.

Its initial setup was straightforward. It was not as complicated as any other product. It took two to three weeks.

In terms of the implementation strategy, we wanted to reduce our synchronous synchronization. We wanted a better RTO, so we went to an asynchronous replication on private network infrastructure for faster syncing. There were a few technical aspects, but we took our time to lay out the network infrastructure.

In terms of maintenance, you have to patch it and upgrade it. We have a team of four for backup and storage.

What about the implementation team?

Zerto helped us. They had very good staff. We got great support. I would rate them a seven out of ten.

We had two people working on that project, primary and secondary. We did use some of the networking team, maybe a half-person worth of time, because it is a little network intensive.

What was our ROI?

It is hard to measure an ROI. It is more like an insurance policy. You may or may not use your insurance policy, but it provides comfort to management. There may also be some soft cost.

What's my experience with pricing, setup cost, and licensing?

It was a little higher. We were in a corporate agreement, and we had a software package that included RP for VM. It is easy to compare pricing when you are already in a corporate agreement. Zerto lost on the pricing scorecard.

Which other solutions did I evaluate?

We evaluated Zerto and RP for VM, which was an EMC product. They were different in replication logic and how they did journaling.

In Zerto, the replication is done through vSphere, and they did not license that product, so at any point, they could have probably lost it. We licensed RP for VM. We felt more comfortable with an EMC replication product because it was Dell and VMware combined or merged. The replication in Zerto was good, but it was using VMware hypervisor replication.

What other advice do I have?

To those evaluating this solution, I would recommend doing an architectural design and implementing best practices. Involve your network team early and use Zerto's expertise.

I would rate Zerto an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architect at a manufacturing company with 10,001+ employees
Real User
Top 20
Jul 25, 2025
Enhancements in recovery processes and operational efficiency achieved
Pros and Cons
  • "There has been a significant impact from using HPE Zerto Software because our provisioning times have reduced drastically, the time to complete the exercises has come down, and we were able to identify and cross-check the RTO and RPO values as well."

    What is our primary use case?

    I use HPE Zerto Software for planning disaster recovery and for provisioning the CIs, especially during the exercise phase. We use HPE Zerto Software to protect VMs in our environment. Regarding HPE Zerto Software for disaster recovery, minor challenges exist, but it meets the requirement at approximately 80%. We do not look into HPE Zerto Software for incident downtimes; we only use it for crisis situations. HPE Zerto Software is saving time, especially with RTOs and RPOs being reduced for business-level applications, which has brought down recovery time. Most often, support issues are handled internally; if we require anything, we raise a case, and the operational team follows up.

    What is most valuable?

    One advantage of HPE Zerto Software is that it helps in provisioning, becomes easy, much faster, and it also stores historical information. It's good; I won't say it's excellent, but it's meeting some requirements, though for other requirements, I have to rely on other software as well.

    There has been a significant impact from using HPE Zerto Software because our provisioning times have reduced drastically. The time to complete the exercises has come down, and we were able to identify and cross-check the RTO and RPO values as well. Using HPE Zerto Software has helped us in reducing the RTO and RPO values.

    Overall, it still requires reliance on other software for manual work such as cross-checking and validations, which takes additional time, but the runbook execution is quicker. The 20% challenges relate to reliance on other software for cross-checking the logs. After implementation, the recovery times have improved by approximately 50% to 60%.

    What needs improvement?

    The main improvements needed are related to historical data comparison and analytics, and the challenges involve reliance on other software and cross-checking logs. If we could have an end-to-end DR solution in one environment, it would be much easier without relying on multiple tools. The biggest area for improvement in HPE Zerto Software is probably in historical data comparison and enhanced analytics. Future features should reduce reliance on cross-checking logs and other solutions.

    For how long have I used the solution?

    I have been using HPE Zerto Software for three years now.

    What do I think about the stability of the solution?

    I find HPE Zerto Software relatively stable.

    What do I think about the scalability of the solution?

    HPE Zerto Software is also scalable.

    How are customer service and support?

    I haven't checked the technical support part for HPE Zerto Software; I need to talk to my team about it. Most often, support issues are handled internally; if we require anything, we raise a case, and the operational team follows up.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    Regarding ease of use and recovery speed, I recall IBM being used previously, but I wasn't there then, so I didn't get a chance to compare HPE Zerto Software with that. I think HPE Zerto Software was better compared to IBM, as the RTOs and RPOs are improving continuously, with the ability to execute exercises becoming quicker.

    Which other solutions did I evaluate?

    I haven't looked into options apart from HPE Zerto Software yet, but before the license renewal, we shall start that activity within six months. We typically refer to Gartner's quadrant to identify market leaders for comparison, focusing on the leaders part. There are no specific security examples that made me decide to switch solutions; my main concerns are around costing and compatibility with different environments.

    Currently, our team has implemented another solution because HPE Zerto Software couldn't be expanded to that environment, so capability is a restricting factor. A unified solution would be a good bet for future comparisons.

    What other advice do I have?

    HPE Zerto Software helps in provisioning, making it easy and faster, and it also stores historical information. It's good but not excellent, as it meets some requirements while requiring other software for additional functionalities. I use a solution for disaster recovery in the cloud, but that's specific to the cloud environment. I don't get into the pricing layer for HPE Zerto Software and haven't gathered much information from the vendor. I would rate HPE Zerto Software as 8 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 25, 2025
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    HPE Zerto Software
    December 2025
    Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,259 professionals have used our research since 2012.
    reviewer2730024 - PeerSpot reviewer
    IT Architect at a hospitality company with 5,001-10,000 employees
    Real User
    Top 20
    Jul 1, 2025
    continuous data protection enables rapid recovery and reliable service
    Pros and Cons
    • "HPE Zerto Software's continuous data protection or CDP is critical for our organization because it allows us to recover within seconds to minutes, and the journal allows us to pick a point-in-time recovery."

      What is our primary use case?

      We use HPE Zerto Software for disaster recovery, resiliency, and peace of mind.

      How has it helped my organization?

      It provides peace of mind, it allows us to feel confident knowing that the data protection platform is in-place and allows for rapid recovery in the event of data integrity failures, or platform disruptions.

      What is most valuable?

      The contextual help and simulation of HPE Zerto Software are the most valuable features. HPE Zerto Software's continuous data protection or CDP is critical for our organization because it allows us to recover within seconds to minutes, and the journal allows us to pick a point-in-time recovery. The journal allows us to recover from a point in time before an event occurred.

      What needs improvement?

      I cannot think of any ways HPE Zerto Software needs improvement, as I have used it at a previous company as well, and it is a reputably reliable platform.

      For how long have I used the solution?

      I have been using HPE Zerto Software for over several years.

      What do I think about the stability of the solution?

      I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software; it is a reliable platform and it is very well-engineered.

      What do I think about the scalability of the solution?

      HPE Zerto Software scales with the growing needs of our organization.

      How are customer service and support?

      HPE Zerto Software's customer service and technical support have been fantastic.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We used Veeam as our previous solution and we switched to HPE Zerto Software to ensure that we had a mutable backup, as well as synchronous replication.

      How was the initial setup?

      I don't perform setup and initial configuration, another team does that.

      What was our ROI?

      That amount of downtime would cost our organization in the millions.

      What's my experience with pricing, setup cost, and licensing?

      I don't operate in this vein of the business.

      Which other solutions did I evaluate?

      Veeam, Rubrik, ASR.

      What other advice do I have?

      HPE Zerto Software's recovery speed is very fast and reliable compared to the disaster recovery solution we used before. I would rate HPE Zerto Software overall as a ten; it is a fantastic product.

      Which deployment model are you using for this solution?

      Hybrid Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jul 1, 2025
      Flag as inappropriate
      PeerSpot user
      Giovanni Golinelli. - PeerSpot reviewer
      Hybrid IT Architect at a photography company with 11-50 employees
      Real User
      Top 5Leaderboard
      Jan 11, 2024
      A storage software vendor that specializes in enterprise-class business continuity and disaster recovery (BC/DR) in virtual and cloud environments
      Pros and Cons
      • "A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site. Near-synchronous replication is one of the benefits of Zerto that drove us to choose it over some others. With typical backup and recovery solutions, the recovery point typically is about 24 hours. With the near-synchronous replication, recovery point objectives tend to be minutes or a few seconds if the bandwidth is adequate. That's one of the major benefits of Zerto: there's no need to run incremental backups every xx minutes. And the recovery time is fairly quick as well, like a shutdown and reboot of a VM. Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time. Zerto is also a very easy product to use."
      • "Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this. Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security."

      What is our primary use case?

      We implement Zerto as a part of a Disaster Recovery process for our valuable customers, in various environments. Most of them consist of two sites owned by the same customer, connected with campus or wan link, but both using VMware virtualization platform.

      Recently we realized a dedicated infrastructure in our Datacenter, then started to propose to our customers DRaaS using those resources as a recovery site and including dedicated 24x7 support. 

      Few customers use the public cloud (Azure) as a recovery site: we could only implement and configure the solution or fully manage it because we are also a Microsoft Gold and Tier-1 partner.

      How has it helped my organization?

      Zerto helps reduce downtime in a wide number of situations because it can bring up an entire environment of 40-50 VMs in minutes. 

      Zerto helps to save time in a data recovery situation too. Some customers experienced VM or database corruption: using the solution's checkpoint feature, the data recovery happened within five minutes or less. A normal restore would probably be two to eight hours depending on if we had to restore from disk/tape and need or not need to apply logs.

      Zerto is great at DR testing. We can spin off critical VMs or an entire environment pretty quickly and have users test against this copy with no production environment impact.

      Its overall impact on our RTO has been great. It took a few hours in a very complex environment. The customer was very impressed with Zerto when we started with the PoC and then put it in production. It is great.

      Zerto has reduced our downtime. Customers have minimal downtime. 

      We have been enabled to automate tasks with Zerto. Staff can now be dedicated to other tasks.

      What is most valuable?

      A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site.

      Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time.

      Zerto is also a very easy product to use.

      We started using it a few months ago for immutable data copies for a few customers on multiple repositories like HPE.

      Zerto's ability for blocking unknown threats and attacks is key in our disaster recovery process. It's the technical solution where we implement all the data. It is also the recovery plan for our customers.

      We have tried experimenting implementing Zerto with the the disaster recovery site on cloud. We use an Azure. It's very useful. Zerto has enables us to do disaster recovery in the cloud, rather than in a physical data center.

      We've only used Zerto two or three times to migrate an existing data center to a new one because the hardware under the machine was from a different brand. We used Zerto because the environment is quite complex and the migration using other tools did not fulfill the customers' needs. Zerto is very good at data migration.

      One of its best features Zerto is the ability to maintain the data of multiple VMs using Vipro Protection Group. We can aggregate multiple VMs in a workload for specific services. They are protected at the same time. 

      It's very easy to manage and monitor our DR plans with Zerto. It's very easy to learn and operate. It's easier than VMware. 

      What needs improvement?

      Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this.

      Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security.

      Reports could be useful for customers. I would like to have a report that shows the latency for every single internal VM. it would be useful for troubleshooting.

      For how long have I used the solution?

      We started to evaluate Zerto about three years ago, then we implemented it for our valuable customers who need affordable solutions in their disaster recovery processes.

      What do I think about the stability of the solution?

      We haven't had any issues with any of the builds or the virtual managers, especially with the new "appliance" mode. It just runs.

      What do I think about the scalability of the solution?

      Zerto is a very scalable solution. We can create as many protection groups as customers need for their environment even as they growth. 

      Our customers are mostly medium to small sized enterprises. 

      How are customer service and support?

      We use Zerto Quick Start service for the first installations and we use it in very complex environments: great. 

      We are very satisfied. We had to use it at the beginning to understand the implementation process and what we needed to do. 

      They are quick and professional. 

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We previously used Veeam (B&R + DRO) and VMware (Replication + SRM), but they could not offer all the features of Zerto.

      We also sometimes still use VMware Disaster Site Recovery Manager in conjunction with VMware Backup and Recovery. 

      How was the initial setup?

      The implementation is very straightforward.  Must be considered security and lay out the network infrastructure to be more efficient.

      But from the standpoint of installing and deploying the product, it's very simple.

      What's my experience with pricing, setup cost, and licensing?

      Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model.

      What other advice do I have?

      My advice is to look at what you're trying to accomplish: with Zerto you could combine resilience, mobility, and protection into a single software-only solution. It's hardware and hypervisor agnostic as to whether you're using VMware, Microsoft, or Azure.

      We have built a disaster recovery landing zone in our Datacenter and we built an isolated environment so we could do non-intrusive failover tests, and still keep customers' production environment up and running. 

      We have recently introduced the immutable data copies feature, because of the issue of cyberattacks and because even backup systems could become corrupted and then this is still a bad situation. The ability to look at the data that is being replicated in real-time and scan it, in conjunction with immutable data, and putting that into a vault, would be a great benefit. 

      The 3-2-1 rule isn't so important for us when it comes to disaster recovery. We consider the backup process and then the disaster recovery process. We treat them as two different workloads that we could implement to our customers to solve different issues.

      The majority of our customers use it in a hybrid environment, but they prefer to use disaster recovery in their own data center. In some cases, we provide disaster recovery as a service, where the disaster recovery site is in our data center.

      Doing a proof of concept is the best way to implement and sell Zerto. The customers don't always trust our advice but when I start with a POC in their environment, they see it's benefits. 

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Microsoft Azure
      Disclosure: My company has a business relationship with this vendor other than being a customer. I work for Quanture Spa, which is a System Integrator HPE Gold Partner in Italy
      PeerSpot user
      Tam-Nguyen - PeerSpot reviewer
      Senior system admin at a manufacturing company with 10,001+ employees
      Real User
      Top 20
      Jul 14, 2024
      Synchronizes our VMs and provides reliable backup to our hosts in different plants
      Pros and Cons
      • "Zerto's near-synchronous replication is extremely important to our organization."
      • "It would be good if we could store a snapshot of the images coming through so that we can always go back and have a vision history."

      What is our primary use case?

      We have multiple plans across the US. We use Zerto to transfer VMs from one plant to another plant, from east to west.

      How has it helped my organization?

      Zerto is a really great fallback software that gives us the redundancy we need.

      What is most valuable?

      Overall, the solution is really efficient. Zerto really helped us prevent the delay in bringing up the VM once it transfers because we wanted to ensure everything works.

      Zerto's near-synchronous replication works great. We've had some issues before trying to synchronize VMs across long territory ranges, but Zerto did everything we needed it to do. Zerto's near-synchronous replication is extremely important to our organization. Our production line to uptime is almost 99.99%, so the near-synchronous replication really helps out.

      We use SAP HANA with Zerto.

      We use Zerto to protect VMs in our environment. The solution helps with recovery and ensures that we can transfer our VMs when we have a host failure. We have plants all over the US, and Zerto has really helped us keep everything running at almost 100% capacity.

      Because of its near-synchronous uptime and recovery, Zerto's speed of recovery is ten times better than that of other disaster recovery solutions like Veeam and Commvault.

      Compared to other solutions, Zerto's ease of use is pretty straightforward. I'm really excited to see how GreenLake has integrated Zerto and made it even more seamless.

      What needs improvement?

      It would be good if we could store a snapshot of the images coming through so that we can always go back and have a vision history.

      For how long have I used the solution?

      I have been using Zerto for four years.

      What do I think about the stability of the solution?

      Zerto is pretty stable software, and it's always been up when we needed it.

      What do I think about the scalability of the solution?

      I don't see any issues with the solution's scalability. We have 100 plants across the US and hundreds of other plants worldwide and have never had an issue adding any hosts or notes to the tool.

      What about the implementation team?

      We deployed the solution through a consultant.

      What was our ROI?

      We have seen a return on investment with Zerto.

      What other advice do I have?

      Zerto is really good software. It has all the features that I need. I love Zerto's integration with GreenLake, and now that we know more about it, we'll start utilizing it more. Zerto synchronized our VMs and delivered reliability by ensuring our hosts in different plants had a reliable backup.

      Overall, I rate the solution an eight or nine out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Microsoft Azure
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Curt Kwak - PeerSpot reviewer
      Chief Information Officer & IT Security Chief & Officer at a insurance company with 5,001-10,000 employees
      Real User
      Top 20
      Jul 14, 2024
      Integrates well with our environment and is very adaptable to our changing requirements
      Pros and Cons
      • "It's easy to install."

        What is our primary use case?

        It's used for general replication services and recovery. We're actually looking at its more integral use in DR in a business continuity role.

        How has it helped my organization?

        It integrates well with our environment, is very adaptable to our changing requirements, and is fairly easy for our team to use.

        Zerto's near-synchronous replication is very efficient, very powerful, and very productive for us. It has helped us organize our recovery process a lot more, so it's led to process improvements.

        Zerto is preparing us to do disaster recovery in the cloud rather than in a physical data center. But we are not there yet. 

        We use it to support disaster recovery on Microsoft, but we are also considering AWS.

        We use Zerto to protect our VMs. We're still redefining our RPOs due to Zerto's performance. We're going back and replacing our baseline.

        When it comes to speed of recovery, we believe Zerto is above the rest that we know of.

        What is most valuable?

        I just learned about Zerto's vault capability, which we're going to learn more about. That will be very valuable to us. We get almost real-time replication services.

        Those features are so valuable because we're always prepared to restore if we need to.

        What needs improvement?

        The vault feature will be very valuable to us, so that's one feature we'd like to see implemented. 

        We're always looking for additional features and value from Zerto. Immutable replication services is one. I heard the vault will be totally protected from any outside influences, so that's another thing we're looking forward to. 

        We're always looking to integrate better with our environment.

        For how long have I used the solution?

        I have been using Zerto for roughly six years.

        What do I think about the stability of the solution?

        So far, it has been stable. No issues.

        What do I think about the scalability of the solution?

        We haven't tested scalability yet, but we are sure that scalability shouldn't be an issue. We'll find out.

        How are customer service and support?

        Good. Excellent. Now that Zerto is part of HP, we get greater support from HP's executive team.

        Which solution did I use previously and why did I switch?

        We used a variety of solutions in the past. Zerto does the job of two or three of those previous solutions, so we were able to consolidate.

        How was the initial setup?

        Zerto's team helped a lot. It was fairly straightforward and painless.

        What was our ROI?

        We have not come up with the metrics to determine the ROI yet, but we're working on it.

        What's my experience with pricing, setup cost, and licensing?

        The pricing, licensing, and setup costs are fair at best. It's not the cheapest, but it works for us.

        Which other solutions did I evaluate?

        We did evaluate other solutions. Cohesity, Commvault Cloud and Rubrik were the two others we considered.

        We liked the resiliency, usability, and use cases of Zerto more.

        What other advice do I have?

        Overall, I would rate it around a seven out of ten. Once we understand the scalability, it could reach eight.

        It's easy to install. Make sure your business requirements align with Zerto's capabilities. Others should study some of the use cases first before making a decision.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Head of IT at a financial services firm with 201-500 employees
        Real User
        Top 10
        Feb 7, 2024
        Provides near-synchronous replication, immutable data copies, and impressive recovery speed
        Pros and Cons
        • "Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
        • "Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."

        What is our primary use case?

        We use Zerto for our application data recovery.

        How has it helped my organization?

        Zerto's near-synchronous replication delivers exceptional results. The data at our recovery site is kept nearly identical to production in real-time, minimizing data loss to near zero.

        By utilizing Zerto's immutable data copies and adhering to the three-two-one rule, we have established a highly effective recovery strategy.

        While Zerto doesn't inherently block unknown threats or attacks, its detailed history logs enable us to revert to a pre-attack state, essentially restoring a clean system.

        Our production machine experienced changes that caused the application to crash. To resolve this quickly, we restored the machine to its previous state using a recovery copy located at the recovery site that was made by Zerto. After powering on the restored machine, we changed its IP address, making it accessible again.

        Zerto has a positive effect on our RPOs.

        It boasts impressive recovery speed. As a customer, all we need to do is power on the machines at the recovery site - that's how simple and fast it is. Even if the recovered state isn't ideal, we can easily rewind to a specific point in time and power up another instance of the machine at that moment.

        Zerto makes it easy to migrate data. The total configuration is user-friendly.

        While our current RTO is three hours, Zerto can significantly reduce it to just five minutes.

        Zerto helps us significantly reduce downtime during hardware failures, software updates, and natural disasters.

        While we haven't experienced a ransomware attack, we have a recovery plan in place. If one were to occur, we could quickly restore production to a previous point in time, minimizing downtime and data loss.

        Zerto helps us reduce the amount of disaster recovery testing we need to perform, which also allows us to reduce the number of staff required for the testing down to two.

        The Zerto application is licensed per VM. However, the amount of data stored on each VM does not affect the licensing cost. Whether we have terabytes or just a few bytes on each VM, the licensing fee remains the same. This means we only pay for the machines we are replicating, which can lead to significant cost savings.

        What is most valuable?

        Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site.

        Another feature I appreciate in Zerto is its detailed logging. This functionality allows us to easily access past data and reconstruct the machine's state at any given point in time.

        We can recover the replicated machine at the recovery site by simply clicking it back up from the replicated machine. This allows us to keep the original machine running while the recovered machine is active. It's also vendor-agnostic, meaning it works with different hardware vendors like HP or NetApp. In other words, Zerto adapts to the specific hardware we have regardless of the vendor.

        What needs improvement?

        Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site.

        For how long have I used the solution?

        I have been using Zerto for five years.

        What do I think about the stability of the solution?

        Zerto is stable.

        What do I think about the scalability of the solution?

        Zerto is scalable. We just need to add a license and they provide a new key.

        How are customer service and support?

        The technical support team offers an excellent service. They empower customers by providing comprehensive documentation and guidance, helping them resolve future issues independently.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?


        How was the initial setup?

        The initial deployment was straightforward, and I handled it independently. My only reference was the provided documentation; I required no further assistance.

        What's my experience with pricing, setup cost, and licensing?

        Zerto's pricing doesn't depend on the number of virtual applications. Even if we have a server with 200 terabytes of data, we'll only pay for protecting that single server, not for the total size of the replicated data. This simplifies our cost structure.

        The licensing cost is fair.

        Which other solutions did I evaluate?

        I evaluated Veeam and SIM before choosing Zerto. Zerto's interface is much easier to use than the other solutions I tested. Integrating into our environment is also seamless.

        What other advice do I have?

        I would rate Zerto a ten out of ten.

        No maintenance is required.

        You can save a lot of time researching solutions by choosing Zerto. It's efficient, easy to deploy, and easy to maintain. Additionally, Zerto offers excellent support, including comprehensive documentation, breach and RCM coverage information, and a knowledgeable customer support team.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Jagadeesh Ethiraj - PeerSpot reviewer
        Technical Architect at a manufacturing company with 10,001+ employees
        Real User
        Top 5
        Jan 8, 2024
        Is easy to migrate data, helps reduce our recovery and staff time
        Pros and Cons
        • "Zerto is scalable."
        • "The RPO for our SQL server has room for improvement."

        What is our primary use case?

        We use Zerto for disaster recovery and cloud migration.

        How has it helped my organization?

        The near-synchronous replication is valuable to our organization.

        Zerto's immutable data copies three-two-one rule is great.

        The ability to block ransomware attacks and help recover our servers is great.

        Since we don't have a backup data center, Zerto's cloud disaster recovery is of the utmost importance.

        The recovery point objective for our virtual machines is good. We haven't encountered any significant issues. However, there have been some delays due to the substantial volume of data being written to the SQL server.

        Migrating data using Zerto is easy.

        Our RTO went from three days to a few minutes after implementing Zerto.

        In the event of a ransomware attack necessitating data recovery, Zerto would undoubtedly prove invaluable in expediting the process.

        Zerto has helped reduce our recovery time from days to minutes.

        Zerto has reduced the time our staff spends on data recovery by 25 percent.

        What needs improvement?

        The RPO for our SQL server has room for improvement.

        On-premises to cloud migration lacks certain features, such as the ability to directly rename virtual machines. In the cloud, renaming resources often requires cumbersome workarounds like cloning and manual renaming.

        For how long have I used the solution?

        I have been using Zerto for four years.

        What do I think about the stability of the solution?

        Initially, we had stability issues with the older versions but now I would rate the scalability an eight out of ten.

        What do I think about the scalability of the solution?

        Zerto is scalable.

        How are customer service and support?

        The level one technical support is slow to respond and we usually need to escalate our issue to get a resolution.

        How would you rate customer service and support?

        Neutral

        Which solution did I use previously and why did I switch?

        We previously used Azure Site Recovery and switched to Zerto because it is more user-friendly with more features.

        How was the initial setup?

        While the initial deployment presented some challenges and took approximately two weeks to finalize, subsequent deployments have been significantly more streamlined.

        What was our ROI?

        In the event of a disaster, we will certainly see a return on investment.

        What other advice do I have?

        I would rate Zerto an eight out of ten.

        Deploying Zerto in the cloud saves us costs on maintaining on-prem hardware.

        Which deployment model are you using for this solution?

        Private Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Microsoft Azure
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Buyer's Guide
        Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
        Updated: December 2025
        Buyer's Guide
        Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.