We are using it to back up and replicate our critical infrastructure to allow us to replicate back when we are in a disaster recovery situation or a test.
IT Manager at Nevada Bank and Trust
Easy to use with near-synchronous replication and simpler disaster recovery testing
Pros and Cons
- "Our RPOs and RTOs are now more in line with our other critical systems."
- "The pricing could be a little bit lower."
What is our primary use case?
How has it helped my organization?
When we were in a disaster recovery (DR) test, we could not pull back the data in a timely manner. Zerto allows us to pull the data back in a timely manner. We also can create better RTOs and RPOs. We wanted an RTO of fifteen minutes and we've managed that.
What is most valuable?
To be able to replicate back to production is the most useful aspect of the product. It allows us to do a disaster recovery test and recover within eight hours. I couldn't do that before.
I'm also working with near-synchronous replication. It's very important to be able to keep my production and replication in sync.
I like the idea of Zertos being able to block unknown threats and attacks. In fact, one of my machines had a little encryption on it, and it detected that encryption, and I had to go look at it. It was nothing, in that instance, however, it was a neat feature. We could see that it was definitely looking for encryption and malware on our side.
Our disaster recovery testing is a lot easier and is much better with this product. Our RPOs and RTOs are now more in line with our other critical systems. We're now down to five minutes, well below our original 15-minute RTO goal.
Instead of being up all night, trying to get data back, I would no longer need to stay up all night. I've saved about four hours.
The product is easy to use.
What needs improvement?
I haven't noted any areas of improvement just yet.
I'd like to see a way to do a one-stop shutdown of replication so I know I'm not missing data and can do my DR test.
I'd like to get better recovery point objectives and get more data back from our DR site faster.
The pricing could be a little bit lower.
Buyer's Guide
HPE Zerto Software
October 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,939 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for about two months now.
What do I think about the stability of the solution?
The solution is stable. I have never had any issues.
What do I think about the scalability of the solution?
I have not tried to scale the solution.
I have the solution for multiple locations in one department.
How are customer service and support?
I've had two cases resolved via technical support. They helped me resolve issues I had with the installation. It did take me a few tries to resolve the issues.
Which solution did I use previously and why did I switch?
We have used Veeam in the past. It's pretty good for certain things. However, it was hard to get continuous replication. Zerto is much easier to get that constant replication that we need. In terms of speed, for Veeam, it's about an hour right now across our secondary data center. It's not as fast. We moved to Zerto to get more data back from our DR site faster.
How was the initial setup?
I was involved in the initial setup. The initial setup is easy. Veeam had an easier setup, however, once we got Zerto going, it was easier to scale up and test. It's easier to manage in the long run.
The deployment had a bit of complexity. The problem we had was that the VRAs would not install and we had to turn off some security features. The ESXi server was not well documented.
We set it up in multiple locations in one department.
It took us about three weeks to deploy the solution.
The maintenance is simple. I handle the maintenance myself.
What about the implementation team?
We handled the initial setup in-house internally. I managed the process completely by myself.
What was our ROI?
It's just been a few months. We have yet to see a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is a bit more expensive compared to Acronis or Veeam. That said, for us, the pricing was still reasonable. That said, we couldn't do all of our machines.
Which other solutions did I evaluate?
We also evaluated Nutanix and Acronis.
We chose Zerto since it has very good integration with HPE servers. It's also an industry standard. Many people are using it.
What other advice do I have?
I've never used its immutable copies features. I've just discovered the feature and need to look more into it.
I didn't use the cloud while using this solution. I have used the solution to help me protect VMs in my environment.
I haven't had to migrate data just yet. The solution has yet to help us reduce downtime. It also has yet to help us save time in data recovery situations due to ransomware. We haven't had an incident as of yet. While it's saved time, we haven't been able to test all of our machines and all of our servers yet.
At this point, the solution has not reduced the staff involved in data recovery.
This product augmented what we have in terms of legacy backup solutions. It did not replace anything.
My advice to others is to use Zerto for critical servers and things that need to be watched carefully for malware and encryption.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineering Manager at a insurance company with 1,001-5,000 employees
Can replicate data rapidly and cost-effectively and has good role-based access controls
Pros and Cons
- "We can recover both systems on-premises and in the public cloud."
- "I would like Zerto to enhance the continuous backup aspect."
What is our primary use case?
We use Zerto to replicate our gold systems. Gold systems refer to those that require recovery in a disaster recovery environment within 24 hours, with a maximum allowable data loss of one hour. Therefore, the Recovery Time Objective is 24 hours, and the Recovery Point Objective is one hour.
How has it helped my organization?
I would rate Zerto's ease of use a nine out of ten. The setup of virtual appliances required for data replication is straightforward and effortless. Some of the automation and tooling, such as changing IP addresses or running scripts after a disaster recovery process, is also very user-friendly and simple to configure.
Zerto's near-synchronous replication is commendable. Usually, the data is only a couple of minutes behind. Hence, we are not employing synchronous replication, but asynchronous replication proves to be sufficient for our needs. It does not appear to deviate too far out of sync or fall too far behind, thereby effectively maintaining up-to-date data. Near synchronous replication holds significant importance as these systems are our critical business assets.
Zerto has helped us improve our organization by enabling disaster recovery both on-premises and in the cloud. We are transitioning towards cloud-based recovery. Our previous solution, before Zerto, only allowed us to replicate data in our on-premises data center, preventing us from migrating to the cloud. Zerto has unblocked us, allowing us to leverage cloud-based recovery now. We were able to realize the benefits within three to four months. The implementation was relatively quick and completed within a couple of months. Everything tested well.
Zerto enables us to perform disaster recovery in the cloud instead of a physical data center, and this is the reason we made the switch to Zerto.
Having the capability to perform disaster recovery in the cloud is of utmost importance to our organization. We are implementing disaster recovery in the cloud to facilitate the shutdown of one of our data centers.
We use Zerto to protect VMs in our environment.
The speed of recovery using Zerto is good. The automation really helps make the recovery quick and easy.
Zerto's overall impact on our recovery time objectives is positive. It is fulfilling exactly what we needed it to do, making it a valuable tool. Additionally, it proves to be fairly cost-effective and easy to set up and use.
Although we have not experienced an actual disaster, Zerto has been instrumental in aiding our disaster recovery testing. Every year, we conduct a DR test to recover systems, conduct assessments, and validate our processes, and for this purpose, we have utilized Zerto. The results have been outstanding, as Zerto has saved us approximately 500 hours of time annually.
Zerto has automated the recovery process by utilizing those playbooks and re-IPing. This has significantly contributed to the reduction of DR testing efforts.
50 percent of the time that Zerto has saved has been allocated to value-added tasks.
What is most valuable?
Zerto can replicate data rapidly and cost-effectively. We can recover both systems on-premises and in the public cloud. We use Microsoft Azure and Amazon Web Services for cloud infrastructure, and Zerto can recover data from both of these platforms. Therefore, it is not limited to a specific cloud provider like the Azure Site Recovery Manager.
Zerto has good role-based access controls. For cloud recovery, it allows replication over the Internet instead of private networking, which is really nice.
What needs improvement?
I would like Zerto to enhance the continuous backup aspect. If Zerto could replace Veeam from a backup perspective, that would be highly beneficial. Currently, we use Veeam for backup and Zerto for disaster recovery. It would be ideal if we could consolidate both functions into a single product rather than using two separate ones.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I would rate Zerto's stability an eight out of ten. We encountered a problem once, but it was resolved.
What do I think about the scalability of the solution?
I would rate Zerto's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We previously used EMC's Site Recovery Manager and Recover Point. The reason we replaced them is that they utilized sand-based replication, which couldn't be used to replicate data to public clouds. As there are no sands in the public cloud.
Zerto's ease of use, when compared to EMC's Site Recovery Manager and Recover Point, is slightly better. For instance, during the setup process, we didn't require expertise in storage area networks, unlike our previous products. Therefore, it takes fewer skilled resources to set up, configure, and start using Zerto.
How was the initial setup?
The initial setup is straightforward. The deployment took two months. We identified the core machines that we were previously replicating and gradually migrated applications one set at a time. An application could consist of two servers or even five servers. We can perform these migrations in waves.
For the deployment, we had two engineers, one support person, and one architect.
What about the implementation team?
The Zerto team assisted with the implementation.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is slightly expensive, but we do see the value in it.
Which other solutions did I evaluate?
We evaluated Veeam, Commvault, and Rubrik. Among them, Zerto had the best feature set for near real-time asynchronous replication.
What other advice do I have?
I rate Zerto a nine out of ten.
The speed of the RPO using Zerto is the same as our previous solution. We haven't lost anything, but we haven't gained much from an RPO perspective either. We had good technology; it was just limited by the cloud because there hasn't been any significant change.
We use Veeam as our backup product to perform some of the point-in-time recoveries.
We have only around six end users who log in to the console in total. Zerto is deployed in our primary data center and is also replicating to a secondary data center where it is deployed.
We have people who monitor whether the synchronization is proceeding well, but there is very little day-to-day overhead in terms of maintenance.
Zerto is a solid industry-recognized quality product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
October 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,939 professionals have used our research since 2012.
Information Security Manager at a healthcare company with 1,001-5,000 employees
It's much faster and cheaper than our previous solution, but it's been unreliable in our environment so far
Pros and Cons
- "I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points."
- "Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
What is our primary use case?
We use Zerto for disaster recovery, backup, and ransomware protection. The 3-2-1 backup strategy requires us to have two backups of our production data on different media. One copy is on disk and tape backup, and the other is hosted off-site for disaster recovery. With journaling and the persistent backups we take nightly, it almost obviates 3-2-1 because it renders some unnecessary aspects.
How has it helped my organization?
We adopted Zerto, hoping to speed up our recovery time and improve the overall security of our environment and data. We haven't realized the full benefits, but I expect we will improve our security posture and disaster recovery speed.
Zerto would enable us to do cloud-based DR instead of a physical data center, but we are based in a very rural area of Colorado. We're deep in the mountains, so leveraging the cloud is challenging. We have little-to-no cloud presence, but Zerto can enable us to move our disaster recovery into the cloud because it is agnostic to the backup target. That could easily be a cloud provider. We only need redundant and reliable circuits to the cloud.
The impact on our RTO is theoretical because we haven't had to do any critical recovery. Based on our testing, it should significantly improve our RTO because the backup technology is more efficient than our previous solution. RTO is one of Zerto's strengths. Zerto enabled us to test our DR plan. Our disaster recovery needed a lot of help when I joined two years ago, and it's one of the projects I have been working on. Zerto is central to our DR plan. It's the primary cog in that machine. Zerto cut our hardware and maintenance costs by about 50 percent.
What is most valuable?
I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points.
Zerto is easy enough to use. It's as usable as any other backup solution. We're accustomed to dealing with complex options and everything available to us in the suite.
What needs improvement?
I tried a file-level recovery, which should work on any server. However, the server we need to protect the most is the one giving us problems. We couldn't do a file recovery without restoring the entire server to a recovery partition that isn't part of the production and pulling the files off it that way.
Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment.
There is a disconnect between the sales pitch and what we can do with Zerto in practice. We've been trying to reconcile that for most of the year. There should be more continuity between sales and implementation to ensure the solution is implemented how our presales engineer pitched it to us.
They need to have some accountability. Maybe the implementation engineer should be on the line so that they know what is presented and agreed upon regarding the implementation in our environment. The implementation should have been precisely what we were expecting.
I was part of the pre-purchase team as the information security manager. I handed it off to my infrastructure team to implement, and they practically had to start from scratch. Zerto handed it off to their professional services to implement, and I assigned the job to my team.
There were a lot of questions and things Zerto couldn't do on its end. HP purchased Zerto as we were engaging with them. I don't know if that was related to our frustrations, but I know that acquisitions can make a product messy for a bit. I don't want to blast Zerto. It's an excellent product, and I would love it if it could work as advertised. I've seen it do some of that for us. We've had a rough start, and we're still trying to find that sweet spot.
For how long have I used the solution?
I have used Zerto for nearly a year.
What do I think about the stability of the solution?
Zerto isn't reliable in our current environment. We keep running into these weird little issues. At one point, we didn't have complete backups on a couple of key servers for more than a week because of this issue. If we had gone down that week, it would have been ugly.
What do I think about the scalability of the solution?
Zerto seems pretty scalable. We bought something that we can add on to and increase the horsepower. Every change we've made has been smooth.
How are customer service and support?
Their support and account management teams have been pretty amazing. They are bending over backward to make it right with us, so they deserve a lot of credit for that.
Which solution did I use previously and why did I switch?
We used Avamar. Zerto's recovery is faster, and it's a little more straightforward. Zerto is an improvement in RPO, RTO, ransomware protection, immutability, and cost. Avamar costs nearly 75 percent more. There's no significant difference in ease of use.
How was the initial setup?
I wasn't involved in the initial setup. After the deployment, there is a lot of maintenance. It throws out lots of errors, and we sometimes need to rebuild some of its components. Our backup guy is a little frustrated at times.
What was our ROI?
We haven't seen a return aside from saving money on the annual license because we've had to invest so much time into getting it to work.
What's my experience with pricing, setup cost, and licensing?
Zerto's price seems fair. It's competitive.
Which other solutions did I evaluate?
Dell Avamar for Data Domain offers functionality similar to Zerto, but we weren't taking advantage of it. We also looked at Rubrik, but it's a cloud-based solution, and it's a little costly. We're not in a position to leverage cloud solutions at this time. Avamar costs too much to get the same features. Doing a rip and replace was more economical than keeping the hardware in place and adding the functionality.
What other advice do I have?
I rate Zerto a six out of ten. I only give it a low rating because of the issues we've faced lately in our environment. If we didn't have those issues, I'd probably give it an eight.
If you plan to implement Zerto, I suggest double-checking everything. Confirm the configurations and ensure your backup targets are sufficiently sized. You must know what you want from the product, and that requires guidance from the sales engineer. Make sure the plan is solidified and you have a document that spells the whole thing out.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Deputy Head of IT Infrastructure at a financial services firm with 5,001-10,000 employees
The solution can achieve very low recovery point objectives due to its efficient use of resources and compression techniques
Pros and Cons
- "I give Zerto's stability a nine out of ten."
- "Zerto's price has room for improvement."
What is our primary use case?
Zerto is primarily used for disaster recovery. In rare cases, it is also used for backup, but only for long-term storage.
We deployed our on-premises infrastructure in two data centers in Russia located in two cities, and multiple regions with combined infrastructure. We also had two data centers in Europe.
How has it helped my organization?
Zerto is extremely easy to use. When I started to pilot the product in 2016, I was able to deploy all required components in one or two hours without any help from Zerto engineers. I only used the provided documentation and user interface. In the years since my engineers have also had no issues with the implementation or configuration of the product. Zerto's ease of use is one of its best features.
To ensure good synchronization and replication of changes in a timely manner, we need to have a very good storage subsystem. In our case, we replaced our old storage subsystem with a new one that is based on full flash storage. After that, Zerto started to replicate changes at lightning speed. Many companies experience issues with Zerto if they do not have full flash storage. When full flash storage is implemented, Zerto is the best replication solution because it is highly dependent on the latency of the storage. Therefore, any kind of storage that is not based on full flashes, such as hybrid storage that combines flash and disks, is not a good foundation for Zerto implementation.
Prior to implementing Zerto, our disaster recovery tests had a 70 percent success rate. After implementing Zerto, all DR tests were 100 percent successful. This represents a significant improvement in our DR capabilities.
We used Zerto to replicate our virtual machines from our primary data center to our disaster recovery data center in another city over a single connection.
Zerto can achieve very low recovery point objectives due to its efficient use of resources and compression techniques. However, our company has different RPO requirements for different-sized companies. Since our company is small, our standard RPO is four hours. Zerto exceeded this requirement by achieving a typical RPO of about 15 seconds.
Zerto is a very easy and fast tool to use. However, it is important to note that Zerto requires some time to accept changes after migration. This means that if we do not finish testing within the required time frame, we may run into issues with storage space, as Zerto will continue to collect logs and other data. If the testing period is short and we are comfortable switching between data centers frequently, then we should have a very good experience with Zerto. Compared to VMware SRM, Zerto is much more reliable. I have never had any issues switching between production and the DR data center with Zerto, while I have had to start DR exercises from scratch multiple times with VMware SRM.
We always define and perform the required RTO values in our company. RTO is the time required to recover from a switch. It is about how long it will take IT staff to restore the environment. With Zerto, we can now do this in hours, typically one or two hours, for all switching activities. We have 70 virtual machines configured in Zerto, so it takes about one hour to switch all of them. This is four times faster than our previous solutions, such as VMware SRM or storage-based replication.
Zerto has saved us time in data recovery situations due to ransomware or other causes. It is very easy to use, so we do not need to spend extra time training engineers on how to use it. All of our engineers were able to start using Zerto immediately. Zerto is also very fast at replicating data. For example, when we set up a new replication, the initial replication was completed very quickly. Another advantage of Zerto is that it does not require additional steps to change the size of virtual disks. With our previous solution, VMware SRM, engineers had to perform additional manipulations in VMware when changing the size of virtual disks. This was a complicated process, but it is not necessary with Zerto. Overall, Zerto is a very user-friendly and efficient data protection solution. It has saved us time and money, and it has made our data recovery process much easier.
Zerto has saved us around 50 percent of our time.
What is most valuable?
The most important thing to me is Zerto's ability to deliver continuous protection for all data without any issues or incidents. Zerto is a rock-solid product in terms of protection. We migrated to Zerto from VMware SRM because we had a lot of issues with VMware SRM, including the loss of one server.
What needs improvement?
Zerto's price has room for improvement.
For how long have I used the solution?
I have used Zerto for six years.
What do I think about the stability of the solution?
I give Zerto's stability a nine out of ten.
What do I think about the scalability of the solution?
Globally we have around 200 engineers that use Zerto.
How are customer service and support?
Zerto's technical support is excellent. When we first started using Zerto, we had Russian technical support to help us with some complex tasks, such as configuring unique virtual machines. Our engineers had no communication issues with the support team. Later, when we were in a stable period, global technical support was also very helpful. I cannot recall a time when technical support was unable to help us. Overall, I give Zerto's technical support five stars.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
For many years, the company globally used a variety of different solutions for data protection and disaster recovery. These included storage-based replication solutions based on IBM and EMC storage, as well as special appliances from Dell EMC. For smaller companies, VMware SRM or VMware replication without SRM was used, with manual configuration of replication. In order to simplify and unify its data protection and disaster recovery strategy, the company decided to adopt Zerto. Zerto was initially implemented in a small region, the Middle East/Asia. After a couple of successful migrations of data centers in this region and a parallel unsuccessful DR exercise in EMEA, the company selected to use Zerto globally. Following this, smaller companies in Russia started to receive a recommendation to implement Zerto instead of any existing solutions. Zerto has been a success for the company, providing a unified and simplified data protection and disaster recovery solution that has improved the company's overall resilience.
How was the initial setup?
We used one internal engineer to perform the initial setup on two data centers in two days. In general, this involved installing two virtual machines with Zerto Virtual Manager on each data center, creating the corresponding network access rules, and then deploying Zerto replication agents to all virtualization hosts. The last activity was automated, so it took about one hour to deploy Zerto for all virtualization hosts. The replication took one week.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
Zerto is a premium disaster recovery solution. It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive disaster recovery plan.
What other advice do I have?
I give Zerto a ten out of ten. Based on my experience with different replication solutions, Zerto is the best one I have used. I am very disappointed that my current company decided to stop using it due to existing standards. Zerto is not cheap, but it is very stable, available, fast, and easy to use.
The most time-consuming part of a disaster recovery test is the testing of small and medium-sized enterprises, business users, and other stakeholders. IT-led environment restoration activities typically take up about 30 percent of the overall DR process. Zerto can reduce this time by 50 percent. Overall, this is not a significant impact, and Zerto is a very stable and reliable solution.
Zerto has not reduced the number of employees involved in data recovery situations. This is because we have a small team, and we always use engineers to perform disaster recovery activities related to storage and virtualization infrastructure. As a result, we have not had to reduce the number of staff members used for these activities.
Zerto did not replace all of our legacy backup solutions. Our legacy backup solutions were dependent on IBM Power servers, which required corresponding backup agents. Zerto is not compatible with these agents, so we use a separate backup solution for these servers. This separate solution is still in use.
We have two data centers, each with its own equipment, servers, storage, network equipment, and so on. In each data center, we deployed two separate VMware vCenter server infrastructures connected using an L2 line. There was no L3 connection between the data centers. This created a flat L2 network with two data centers and two vCenters on each data center. After that, we deployed two VM servers configured for replication. This allowed us to have a highly available and resilient infrastructure in the event of a failure at one of the data centers.
Regarding Zerto's maintenance, we configured some monitoring for related Zerto services. However, we do not have any daily routine procedures to manually check Zerto to ensure that everything is working properly. Instead, our engineers spend one hour per week reviewing monitoring items and other metrics to ensure that Zerto is operating as expected. From my perspective, Zerto is a self-operating system that requires very little manual intervention.
Zerto is very easy to pilot. I recommend that any customer pilot Zerto before making a decision on whether or not it is the right solution for them. Zerto is a self-selling product. When I piloted it in 2016, I was able to install it in hours and start using it immediately without any help. I believe that a pilot is the best way to see how easy and beneficial Zerto can be.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Network Administrator at a financial services firm with 1,001-5,000 employees
The level of disaster recovery RPO that we can now offer has been a game-changer
Pros and Cons
- "The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
- "I would like to see improvement on the Zerto Virtual Replication appliances, so that they are a little bit more streamlined as opposed to now where they just span multiple ZVR appliances like there were gremlins... as this thing grows it just spawns unlimited numbers of additional ZVR appliances and you end up with a bunch so that you can't really tell which is which."
What is our primary use case?
Zerto is used as our go-to disaster recovery failover software for the replication of key systems from our main office to our main data center. We primarily use it to protect VMs.
How has it helped my organization?
Being able to offer the level of disaster recovery RPO that we do has been a game-changer. Offering that level of RPO would have taken other methods to accomplish, but this has been straightforward.
It has been compatible with our VMware environments as time has progressed. We started using this in 2013. To make it easy and even more seamless, they spanned a Layer 2 subnet from one site to another using networking strategies. That way, when we fail over a VM or an asset, it does not change IPs at all. It has definitely given us a level of recovery that we would not have been able to accomplish as easily otherwise.
Recovery with Zerto is faster because, in the past, I believe our organization implemented asynchronous replication and used replication methods that were specific for storage. Having synchronous replication and an RPO that is essentially nothing, between sites, has definitely increased our response time. It allows us to immediately fail over seamlessly. It has also reduced RTOs throughout, since the recovery point objective in general is just a second. The smaller our RPO gap, the faster the RTOs we get.
In terms of downtime, there was a particular situation where we had an unexpected double outage of our WAN link. Unbeknownst to us, both of the fiber runs, although they were from the same company, ran through the same place, along the same train tracks where there was maintenance going. We were able immediately to fail over to our secondary site and keep downtime to zero.
That was an outage that I now know, in hindsight, lasted a couple of hours and it was during the peak closing of the US market for trading. It would have cost us millions. It would've been bad if something had gone wrong, since we needed to trade "now, now, now," but would not have been available. Thankfully we were able to trade.
Another benefit is that it allows for automated testing and non-impactful testing with the ability to spawn VMs in a test. We can perform any type of DR and integrity testing at will without impacting our production. I can't really quantify it but I know that DR tests definitely move a lot quicker now. Normally, DR testing would happen over a weekend. And it used to be the case that we would fail over everything immediately. We still have tests where we do live failovers with Zerto, because they really want to say we have done them. But we have averted investing time in monthly and quarterly tests over a weekend because we can present the automated testing that happens by Zerto with that test network. Without that, we would have to do monthly live testing, so it saves us time.
What is most valuable?
The most valuable feature is its ability to do failovers from one site to another.
It's also very intuitive, simple, and very straightforward. Its layout doesn't seem very complicated. It shows its features upfront. When I first started using it in 2016, I had not heard about the product, but coming to this company and having to take over managing it was not challenging at all. I was able to intuitively start using it. I have not had any issues with the interface. It's a clean interface and that has allowed me to intuitively use and configure it.
The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor. The other option would have been establishing VMware's native HA approach, where you have to spawn new VMs. It's not as transparent as Zerto, it's more under the woodwork. Zerto's ability to offer that level of synchronicity and immediateness has enabled us to offer that level of SLA for our processes in case of a disaster.
What needs improvement?
Recently, I started to try to deploy vVols instead of VMFS volumes in my VMware environment and I did encounter an incompatibility. It seems that for Zerto volumes to be protected, there's some sort of limitation with drives having to be either thick-provisioned or thin-provisioned, I forget which. But there's some sort of inherent limitation that causes an incompatibility with vVols and VMware. That has to be overcome somehow. It has to be flexible enough to be able to do its thing.
And for an additional feature, and I'm not sure if this is already in the works, I would like to see improvement on the Zerto Virtual Replication appliances, so that they are a little bit more streamlined as opposed to now where they just span multiple ZVR appliances like there were gremlins. We have our three main ZVR appliances, each one of them associated with one of the hosts, but as this thing grows it just spawns unlimited numbers of additional ZVR appliances and you end up with a bunch so that you can't really tell which is which. Better management of those ZVR appliances would help, if you have to vMotion them off of something.
If you want to migrate a ZVR appliance from one storage to another, you can't really tell what's what and there are multiple pieces related to this ZVR appliance. I would like to see that cleaned up a little bit with better management features for ZVR appliance maintenance overall.
For how long have I used the solution?
I've been with the company since May of 2016, so I've been using Zerto for that long—going on seven years. Through the years, I have become a Zerto-Certified administrator because Zerto offers a free course on it.
What do I think about the stability of the solution?
It's very stable and very hands-off. I have so many other things to do and the last thing I need to be doing is babysitting Zerto, and that's not the case. Thankfully, it's one of those solutions that you set and forget. You pop in every once in a while and make sure the VPGs are still green and thinking.
The only thing that has happened over the years is that the data store that this thing was on might have run out of space, but that was for other reasons. As long as you keep an eye on it, it will probably always be green and you'll never have to do anything.
How are customer service and support?
I've been able to engage with their support many times over the years and I have not had bad experiences with them. They've always been very efficient and prompt in taking me out of very sticky situations.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We already have solutions in place for backup, such as Rubric. We used to be a Veeam shop.
How was the initial setup?
I wasn't involved in the initial setup.
We have two environments, one in our main office and the other in a data center. We have virtual protection groups that protect VMs in the main office and we are able to move them from failover to the data center as a DR strategy. That will change in the future when we move all assets that currently exist in our practice office into the data center as its native location. For now, it's office and data center, but in the future it will be data center and data center.
Our Zerto environment is VMware vSphere 7, and ESXi 7. It's mostly Windows VMs but there are some Linux VMs in there. It's a mixture of thick and thin-provisioned drives, all on VMFS data stores. Those are VMs that it protects and that it is able to move from one place to another.
As for maintenance, Zerto is really hands-off. It's just the usual software updates and that's about it.
I believe the next step is that the recovery ZVMs (Zerto Virtual Managers) will turn into appliances, so they will be full Linux appliances. That will be great because we won't have to patch the Windows box underneath. Once that migration happens, it'll be even easier to manage. The only other thing that I have to do every once in a while is when we have another VM to protect. I edit the VPG and keep moving.
What was our ROI?
We have seen ROI due to the lack of losses from downtime that has been avoided.
What's my experience with pricing, setup cost, and licensing?
The pricing seems reasonable. It's still within what we consider to be value-add. Currently, we're running 50 licenses. We're probably going to downsize because there have been organizational changes in our environment and we don't protect as many VMs as we used to.
Which other solutions did I evaluate?
We have not looked to change over since I got here because Zerto has been that good.
What other advice do I have?
We don't really leverage the restore point backup capabilities of Zerto, although we do, in our virtual protection groups, configure it to have at least two hours' worth of restore points since the last RPO. We also haven't ventured toward DR in the cloud, although there will be initiatives in the future, but it's just something we have not done yet. At least for the assets we're covering with Zerto right now, we've limited ourselves to being able to pivot between data centers.
Currently, we are using it to provide DR coverage for key assets, but I am also going to use it to move all these assets from the practice office in downtown Chicago to the data center, which will be its permanent location. I am going to leverage Zerto's move capabilities to relocate those VMs, Windows Servers, and Linux boxes to the data center permanently. And then I'll establish a recovery relationship between data centers.
For the cost of the product, its value-add, and the return on investment, which is twofold, you should definitely consider Zerto. The hands-off approach and stability of the product alone will give additional dividends. Invest in the solution. It's pretty great.
Zerto is a 10 out of 10 for me. It's one of the easiest pieces of software that I have to manage and one of the most reliable over the years.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Server Administrator at a construction company with 1,001-5,000 employees
Performs fast disaster recovery, is easy to configure and manage
Pros and Cons
- "The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario."
- "Zerto needs to improve its support for VMware Lifecycle Manager."
What is our primary use case?
We currently utilize Zerto as our disaster recovery solution. With Zerto, we replicate production virtual machines to our DR site. This approach enables us to recover and bring everything back online in a disaster swiftly. Our recovery point objective can be as low as five seconds, depending on the replication point. By journaling, we can also role back to the earliest journal period available. Currently, we keep VM journals for 30 days.
Additionally, we employ Zerto for scaling purposes and for conducting upgrade testing. This entails spinning up VMs in an isolated environment, allowing us to perform various tests. For example, a few years ago, we tested the upgrade of our active directory domain controllers. By validating processes within this environment, we can ensure their smooth execution in production. These are the two primary use cases for Zerto in our organization.
How has it helped my organization?
Zerto is very user-friendly. We can select the VMs by installing a small agent specifically designed for the host. This agent identifies all the VMs. Zerto integrates smoothly with VMware, which is our primary core platform. I believe it also functions well with other hypervisors, although I am only familiar with VMware. Therefore, the integration with vSphere simplifies the process of creating groups, runbooks, and other components necessary for building our disaster recovery environment.
Zerto's near-synchronous replication performs admirably. Many times when I check, we are only about five seconds behind in terms of production time. Of course, this does depend on network performance. There have been instances where the delay exceeded five seconds due to network blips or other issues. However, for the most part, we consistently remain within a five-second range of our production environment.
As a manufacturer, a significant portion of our operations relies on timely execution in order to ensure efficient production and timely delivery of our products. We closely coordinate with external partners and customers to minimize downtime and maintain a seamless real-time production process, which is crucial for us.
The ability to conduct faster disaster recovery testing and the potential for quicker recovery in the event of a disaster have been greatly improved. Before using Zerto, our approach involved log shipping and manual recovery, which meant that the best we could do was recover the previous backup from the previous night, assuming the backup was successful. This process would take hours or even days. However, with Zerto's automation, we can now recover within seconds—five, ten, or twenty seconds from the point of the outage. We can bring systems back online automatically and at a significantly faster pace than our previous manual approach allowed.
Zerto has significantly improved our recovery time objectives compared to what they used to be. Previously, we would have to restore from backups from the previous night and manually configure systems. Therefore, the recovery time objective has likely decreased from days to approximately an hour, or perhaps even less. It's challenging to determine the precise timeframe in a real disaster scenario since we conduct disaster recovery testing. However, it is undoubtedly much better than it was before, although pinpointing the exact time of an actual disaster is somewhat different.
Zerto has helped us reduce our organization's disaster recovery testing from several days of preparation to just a single day.
What is most valuable?
Zerto is easy to configure and manage. The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario. This enables us to swiftly recover in the event of a disaster.
What needs improvement?
Zerto could be easier to configure when we need to perform data testing and establish network connectivity outside of the isolated environment. We encounter situations where there is a desire to test a printer during disaster recovery testing. However, due to the presence of an isolated environment, doing so can result in complex configurations. It can be made to work but requires some other adaptations like using Citrix VDI sessions that are dual homed within vCenter to accomplish those tasks.
Zerto has been improved on how it works with VMware Life Cycle Manager, but there can still be issues. Also, it seems that with the release of VMware VCF 9.X, full compatibility can only be achieved with a fresh deployment and configuration with VAIO.
For how long have I used the solution?
I have been using Zerto for over ten years.
What do I think about the stability of the solution?
Zerto is highly stable. It is rare to encounter any issues with it. Typically, any problems that arise are due to changes made on our end that may have inadvertently affected it. However, Zerto remains an exceptionally stable product.
What do I think about the scalability of the solution?
To the best of my knowledge, Zerto can scale to the extent that we require. I am not aware of any limitations, as we have not encountered any thus far.
How are customer service and support?
The technical support is generally very prompt in responding, and highly knowledgeable, and they will continue working with us until the problem is resolved.
Which solution did I use previously and why did I switch?
We previously used Dell RecoverPoint for Virtual Machines and completely replaced it with Zerto.
Zerto is much easier to use compared to RecoverPoint. Previously, with RecoverPoint, we could only program-specific logs, and the VMs we wanted to replicate had to remain on those logs. If we moved the data off those logs, replication would be lost. However, Zerto keeps track of the VM regardless of its location, making it superior to RecoverPoint in terms of configuration and management.
Zerto is a more cost-effective product than Dell RecoverPoint.
How was the initial setup?
The initial setup is straightforward. We need a virtual machine, install it, push it through, and configure it to communicate with the host for deployment. I mean, it's a very straightforward process. Two people were involved in the deployment.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
The human resources necessary to perform a disaster recovery test are undoubtedly available. It is more economical than RecoverPoint. Now, it has been many years, and I am uncertain about the cost disparity. However, on the whole, there is a decrease in various aspects regarding the product's cost and the number of work hours needed for disaster recovery testing which is a clear return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing is straightforward. We are on an enterprise licensing model, and it is based on a per-VM basis. We have the option to purchase them in blocks. This approach is quite cost-effective as we do not replicate our development and testing environments. We only replicate the production environment. Therefore, we are not paying for the entire setup, but only for what we are actually replicating.
What other advice do I have?
I rate Zerto a ten out of ten.
Currently, we have a separate product that we use for backup, which has immutability features. However, we do not currently employ Zerto for immutability purposes.
We have considered using the cloud for disaster recovery, but currently, we maintain the same hardware at both locations. However, since we conduct all of our firmware testing and upgrades on our disaster recovery site first, we have decided to keep our own disaster recovery site instead of attempting to do it in the cloud.
We could easily transfer data to the disaster recovery system. One of Zerto's functions is to replicate data from virtual machines or migrate entire virtual machines, although we haven't utilized it for that purpose.
The only maintenance required is typically software updates. Whenever a new version is released, we must go through the process of upgrading Zerto. Other than that, unless there are any issues, it generally operates smoothly.
We just need to ensure that we know the number of virtual machines we would be replicating so that we can obtain the correct licensing. Otherwise, we will have to backtrack. If we underestimate, we will need to provide additional licensing. It is important to determine this information upfront, as well as the bandwidth between our site and the replication location, as it also affects our recovery objectives.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: May 12, 2026
Flag as inappropriateSenior Consultant at a tech vendor with 10,001+ employees
Competitive price, user-friendly, and continuous data protection
Pros and Cons
- "The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."
- "Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."
What is our primary use case?
We use Zerto for multiple use cases. We are using it for disaster recovery, backup and recovery, and data protection. There is an inbuilt feature where we can utilize the Zerto platform in a hybrid model which means we have one instance on-premises and another instance on our cloud for redundancy and for cross integration.
How has it helped my organization?
Zerto’s near-synchronous replication works. We have configured near-synchronous replication between two different clusters. One cluster is on-premises, and another cluster is on the cloud. For near-synchronous replication, the value proposition is excellent. We are able to achieve the results for which we procured this solution. Near-synchronous replication is working perfectly. We do not see any challenges with data retrieval, complete replication, and synchronization processes. Everything is working perfectly and seamlessly.
We were able to see its benefits when we integrated it with our HPE GreenLake for DR purposes. It is a SaaS-based platform, so we are able to see the fastest way to recover data and applications. We were perfectly able to meet our recovery point and recovery times objectives through Zerto. On top of that, Zerto is protecting our data from ransomware, cyberattacks, cyber threats, national disasters, or human errors.
We are using a lot of virtual machines on-premises and in the cloud. Our main goal is to protect the complete data that we have in production and non-production clusters with different applications and big platforms.
Zerto is a market leader in continuous data protection technology. Previously, we had RPOs and RTOs in terms of minutes, whereas now, they have changed from minutes to seconds.
Zerto has an inbuilt disaster recovery protection and prevention with continuous replication. Whenever we faced any challenge related to our link being broken or not being able to access the data from the primary data center, all the backups were readily available because Zerto had replicated snapshots. We have not seen much latency or delay in recovery and the ability to get replicated data from different destinations.
We have not had any ransomware type of event. However, during the PoC and testing in an isolated environment, we have seen what would happen in the case of an attack. We could see how Zerto and its policies will take action and isolate that environment within a fraction of a minute or second.
For DR, we were previously using VMware Site Recovery Manager (SRM) but there was a lot of complexity. It was time-consuming. Most of the time, we saw a lot of human errors happening, and we were not able to test our DR activity. By leveraging Zerto for the past 14 or 15 months, we could achieve all of our desired results. There were no human errors. Everything went seamlessly. We are very happy with this solution.
Zerto has had a positive effect on our IT resiliency strategy. With the earlier vendor, we had a lot of problems. Our data got lost in transit during replication, snapshot creation, and recovery scenarios. By using this robust platform, we could achieve our resiliency metrics. The metrics are stable and never went below the benchmark.
Things are working perfectly. Each and every feature is complete with advanced options. It is a simplified DR operation platform. It has great visibility when it comes to protection from ransomware attacks. It has deep analytics features and robust data recovery policies. Everything is good in this platform.
What is most valuable?
The most valuable feature is the resiliency towards cyber threats for data protection. The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery. We can ensure that if the site goes down, data is available to all the users within a fraction of a second. On top of these, we have the resiliency towards malware and other security threats and attacks. Zerto has an embedded feature to protect our data from external and internal threats.
Zerto is very easy to use. It is very user-friendly. It is a GUI-based platform with a centralized dashboard where we can create policies, snapshots, replication policies, and disaster recovery policies. It is very user-friendly.
What needs improvement?
Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution.
For how long have I used the solution?
We have been using Zerto for 14 or 15 months.
What do I think about the stability of the solution?
Since we deployed it, there have been no critical issues or major incidents. The platform is working as per the expectations. There was no downtime of any production activity. We are happy with the stability and overall performance of the complete platform.
What do I think about the scalability of the solution?
It is completely scalable in terms of adding licenses, subscriptions, modules, and different sorts of features. Its scalability is seamless, and it is easy to use.
How are customer service and support?
I have contacted them multiple times. Their support was good. We got a timely response and a timely resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using VMware SRM previously. We switched from VMware SRM to Zerto due to complexity, cost, human errors, and data protection.
The most important security feature in Zerto is protection against ransomware attacks and internal or external threats. These capabilities were not present in the VMware platform. Cybersecurity resiliency and protection are embedded in Zerto.
Zerto is very easy to use, operate, and administer. It is very simple and easy to create and work on any of the policies and rules. It is easy to extract reports and navigate to the other tabs where we can see the health scorecard and other things. We can see all the things. It is very easy to patch the entire system. Everything is good.
How was the initial setup?
We have a hybrid deployment. We have one instance of Zerto disaster recovery and protection running in an on-premises data center, and then we have another instance running on the cloud. Both are continuously replicated so that in case of any difficulty or problem with one, we can leverage the functionality of the other one. The on-premises one is taking care of the on-premises environment, and the cloud-based instance is taking care of the cloud-based environment.
Its initial deployment was very easy and flexible. We did not face any challenges. The solution is quite simple. It is easy to navigate, easy to use, and easy to migrate, although we did not go with any sort of migration. It was a fresh greenfield deployment, so we had no issues at all.
Its implementation took us about 12 weeks. It does require maintenance. The maintenance contract was already placed when we went with the purchase order for procurement. It was a multi-year support contract. It does require maintenance in terms of patch management, updates, health checks, performance tuning, policy updates, and recovery plans and procedures updates. We have a storage and backup team working 24/7 in this environment.
What about the implementation team?
We directly worked with a Zerto system integrator. That integrator was recommended by Zerto. We also worked with the Zerto team for the complete architecture, framework design, implementation plan, and other things. We did not take any help from any third-party vendor or resource.
We had five to seven people for its implementation.
What's my experience with pricing, setup cost, and licensing?
Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%.
What other advice do I have?
I would rate Zerto a ten out of ten as a platform. With the help of Zerto, we have very enriched features for ransomware protection of all our data repositories. It provides great support for disaster recovery and response. Our RTOs have improved after adopting the Zerto platform, so everything is good.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Storage Administrator at Adonis Manufacturing
Has had a positive effect on our RTOs and RPOs
Pros and Cons
- "Zerto is easy to use and user-friendly."
- "Its price should be improved."
What is our primary use case?
I use Zerto for disaster recovery and data protection.
How has it helped my organization?
It is very easy and user-friendly. You do not need too much knowledge about it before you navigate around it. It is not complex. It is easy for users to use.
We can see its benefits from time to time. Every time we use it, we keep seeing the benefits of Zerto.
We have seen a positive effect on our RTOs and RPOs. We will keep using Zerto. We do not have any plan to change the brand.
Zerto helps me save time. It helps do things slightly faster.
Zerto has helped me with my time management. It helps me save time. It makes my work easier. It is easy to navigate through.
I find it to be the best. It has had a positive effect on everything I do in my daily activity.
What is most valuable?
Zerto is easy to use and user-friendly. It is not complex, so I find it easy to use. I do not need to have much knowledge about it before using it.
What needs improvement?
Its price should be improved.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I have had a crash once or twice.
What do I think about the scalability of the solution?
I feel it is very good because it supports virtual machines.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I have not used any other solution. Zerto is the first one.
How was the initial setup?
It was easy. I have not tried any other product, so I cannot compare it with others. This was my first time using Zerto, and I found it to be easy.
It did not take much of my time. It probably took two to three days, but I am not sure because it has been three years.
What about the implementation team?
I had a little assistance with the deployment. It was not just me. We had three people involved in its deployment.
It needs to be maintained. You need to check whether any user or anything else requires attention.
What's my experience with pricing, setup cost, and licensing?
They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers.
What other advice do I have?
If you have not deployed it before, you should seek assistance before the deployment.
I would rate Zerto an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Data Analyst at a consultancy with 11-50 employees
Fast, easy to use, and helpful for disaster management
Pros and Cons
- "I like the automation of transferring data in the case of any disaster to our VMs. It is also easy to use and fast."
- "Its price is a little bit on the higher side."
What is our primary use case?
We use it for disaster recovery and analytics.
We use Zerto to help protect VMs in our environment. We are also using it for our Virtual Protected Group or VPG.
How has it helped my organization?
By implementing Zerto, we wanted disaster management, especially for our data. We did not want to lose data unnecessarily.
Over time, I keep seeing different benefits of using Zerto.
In terms of ease of use, Zerto is easy to use.
Zerto has near synchronous replication. It is okay. It has been easy for me to use.
Zerto is faster than other recovery solutions for real-time automation.
Zerto makes it easy for me to navigate and move my data to the cloud. It has had a positive effect.
Zerto has helped reduce downtime. There is about 25% reduction.
Zerto has improved the data recovery time. It has saved me time. It is faster than what I was using before. Zerto has saved me a lot of time, but I do not have the metrics.
Zerto has helped reduce our organization's DR testing by 30%. It has had a positive effect on our IT resilience.
What is most valuable?
I like the automation of transferring data in the case of any disaster to our VMs. It is also easy to use and fast.
What needs improvement?
Its price is a little bit on the higher side. Other than the pricing, I do not have any areas for improvement. I am enjoying Zerto. Everything is working the way I want it.
For how long have I used the solution?
I have been using Zerto for the past two years.
What do I think about the stability of the solution?
Its stability is okay.
What do I think about the scalability of the solution?
Its scalability is okay. As we keep having more customers, we might have to scale it, but for now, it is good.
How are customer service and support?
I contacted them once, and I got a quick response. They are fast. I wrote to them, and I quickly got a response. The response was timely and effective.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was using Microsoft Azure backup before. I migrated to Zerto. Zerto is faster.
How was the initial setup?
It is deployed in the cloud. Its deployment was not too easy and also not difficult.
Like every other team, it took us some time to get it going. It is not as easy as one, two, and three. It took us about one hour to get it going. That is why it is not too easy, but it is also not difficult.
After installation, we took the entire day because we were trying to make sure everything worked fine.
So far, I have not done any maintenance for Zerto.
What about the implementation team?
We had two people involved in its deployment.
What's my experience with pricing, setup cost, and licensing?
Zerto is a little bit on the higher side in terms of pricing. It would be better if they had a pay-as-you-go package.
Which other solutions did I evaluate?
I got a review from a friend and decided to give it a try. She asked me to give it a try to see how I could recover data fast and do other things without wasting time. I was looking for these features, and I got them with Zerto.
What other advice do I have?
I would advise knowing what you want in the software and why you are going for this software. If you want fast data recovery software, you should go for Zerto. I have been using Zerto for two years, and I have not had any reason for regret. New users who are going for Zerto would not regret their decision.
I would rate Zerto an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Specialist supervisor at a financial services firm with 201-500 employees
Primarily used for DR situations and provides real-time backup and high uptime
Pros and Cons
- "It provides real-time backup"
- "It is a little expensive."
What is our primary use case?
We use it primarily for DR situations. Whenever we lose our primary location, we switch to another location. We also backup resources and migrating VMs in and out of different environments, cloud versus on-prem.
What is most valuable?
The most valuable feature is that it provides real-time backup. We're in the financial industry and have to have 100 percent uptime.
It helps us have a lot better uptime than what we would normally have. It's always real-time synced, with instant recovery. We can return to another location if power drops or generators don't work.
It gives us quick uptime. It also helps our customers maintain that trust, so Zerto really does help with trust. We generally use it on-premise.
The near-synchronous replication is really good. It gives us quick uptime. It helps our customers keep that trust in us.
We use Zerto to protect VMs in our environment. Until Zerto, I didn't pay much attention to RPOs. Zerto gives the ability to bring RPOs down to seconds.
For certain use cases, Zerto has a better speed of recovery compared to other solutions but it doesn't tie into our SANs like Veeam does.
What needs improvement?
It is a little expensive.
We could streamline the installation better. The other thing would be ransomware notifications, like IO anomaly notifications. If they integrate with the SAN, that would be valuable to see in terms of snapshots.
For how long have I used the solution?
I have been using Zerto for six to seven years.
What do I think about the stability of the solution?
We came up with the new version, and it's pretty good. If there's no reason for me to say it's unstable. It's been proven so far.
What do I think about the scalability of the solution?
If you buy the licensing, it will scale up to size until you will spend money on it.
How are customer service and support?
Support is helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
If you want to pull from the snapshot instead of tools, then SRMs are better used for this case. It's fast and the first to market with continuous data protection.
Zerto is easier to use. There is some standup at the beginning, you must install the agents. It's easy to use when it's working right, but sometimes, it takes great effort to get it going if something goes down.
We use another solution, Veeam. We keep them both because they're both beneficial for different use cases.
How was the initial setup?
The initial setup is straightforward, but if you have it the first time, you are stranded in the industry. It could take a little figuring out, but Zerto is pretty helpful.
There have been a couple of situations which they weren't able to fix an issue right away. We move everything off to a different server until we can circle around and extend that one.
What about the implementation team?
We did it in-house.
What was our ROI?
Zerto has paid for itself in man-hours saved.
What other advice do I have?
Zerto gives you the ability to bring RPOs in seconds. We can have instant uptime for everything.
It's more expensive than other solutions but it's worth it for our environment. It has made it very easy to restore files because you can restore them down to the second. It's pretty simple. We have the agent and all the hosts.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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Learn More: Questions:
- Software replication to remote sites during disaster recovery?
- What are the differences between Zerto, VMware SRM and Veeam Backup & Replication?
- When evaluating Autonomous Operational Resilience, what aspect do you think is the most important to look for?
- Why is Autonomous Operational Resilience important for companies?
















