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Support Engineer at BIOS Middle East
Real User
Top 20
Helps block unknown threats, ensures minimal downtime, and fast recovery times
Pros and Cons
  • "Zerto's user-friendliness is valuable."
  • "It would be great if Zerto could automate replication more."

What is our primary use case?

We use Zerto for replication.

We implemented Zerto to help with the high bandwidth required for the live application replication.

How has it helped my organization?

In my minimal experience with Zerto, the near synchronization replication is good.

Zerto does a good job of blocking unknown threats and attacks.

Its easy-to-use application server has helped our organization improve its bandwidth.

Zerto has made disaster recovery in the cloud much easier for us than in physical data centers.

We've seen significantly faster recovery times compared to other recovery tools we've used, like Carbonite.

Zerto makes it much easier for us to conduct and manage our DR testing.

The replication feature ensures minimal downtime during disaster scenarios.

Zerto's failback capability automatically recovered one of our live applications after it disconnected.

Zerto helps us monitor our disaster recovery.

What is most valuable?

Zerto's user-friendliness is valuable. It's easy to use.

What needs improvement?

It would be great if Zerto could automate replication more.

Buyer's Guide
HPE Zerto Software
October 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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For how long have I used the solution?

I have been using Zerto for four months. I joined the company when they were already using it.

What do I think about the stability of the solution?

I would rate the stability of Zerto ten out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use Carbonite but Zerto offers faster speeds.

How was the initial setup?

The deployment of Zerto took a few weeks.

What other advice do I have?

I would rate Zerto nine out of ten.

We have over 300 clients using our web applications.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Accountant at TEE TEE
Real User
Helps our organization block threats, is user-friendly, and effective in storage
Pros and Cons
  • "Zerto is truly inspiring."
  • "The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."

What is our primary use case?

I use Zerto to store and protect my files. Whether I'm working on a project or just need to access old files, Zerto ensures everything is safe. This makes it very convenient, as I can easily access any information I need with just a single click.

How has it helped my organization?

Zerto is effective at blocking unknown threats and attacks. We might consider using it on the business website as well, but it's important to understand how it might impact our operations. It helps with blocking threats, which is certainly valuable. So, in terms of its effectiveness, I'd say it's close to 99% guaranteed.

Zerto has helped our organization block threats, is user-friendly, is effective in storage, and inspires users.

Zerto's Cloud disaster recovery is impressive, and recovering most of our data can be relatively straightforward. However, it requires careful planning and understanding. Navigating the recovery site is crucial, so ensure we read and comprehend the instructions thoroughly before clicking anything. This way, we'll know which box to choose and where to click to achieve our desired outcome.

It is easy to migrate data using Zerto.

It helps reduce downtime.

It has helped reduce our disaster recovery time. Before Zerto, we needed ten people for disaster recovery and now with Zerto, we are down to three. 

What is most valuable?

Zerto is truly inspiring. Sometimes, when I provide information and receive it back, it can be remarkably refreshing and motivate me to get the most out of it. There might be instances where I initially think something isn't applicable, but then I try it out and say "wow" as I realize I am getting something positive from it. it becomes quite inspiring and brings out my best creative potential. Witnessing these features makes me naturally want to explore and create more.

What needs improvement?

The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement.

For how long have I used the solution?

I have been using Zerto for four months.

What do I think about the stability of the solution?

While Zerto is stable, it can sometimes be slow to retrieve the data we need.

What do I think about the scalability of the solution?

Zerto is scalable.

Which solution did I use previously and why did I switch?

We used to complete tasks manually, which consumed a lot of manpower, before adopting Zerto.

What's my experience with pricing, setup cost, and licensing?

Zerto is affordable.

What other advice do I have?

I would rate Zerto a nine out of ten.

No matter what we choose to do, there will always be potential positives and negatives. When aiming for the best outcome, focus on visualizing success and avoid dwelling on negativity. However, even while striving for the positive, acknowledge that occasional setbacks like technology issues or unexpected problems might occur. Don't get discouraged in the present; trust that Zerto will ultimately lead to something beneficial and fulfilling.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE Zerto Software
October 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
Real User
Top 5
Enhances resilience and data protection capabilities with real-time replication
Pros and Cons
  • "The live failover tests and point-in-time recovery options have been exceptionally valuable features of Zerto for our organization."
  • "The product could benefit from improvements in automation, specifically in the area of failovers."

What is our primary use case?

Implementing failover to a secondary data center is crucial for ensuring business continuity in the event of primary data center loss. This strategy involves automatically redirecting operations and services to the secondary data center when the primary one becomes unavailable. This not only minimizes downtime but also enhances overall system reliability. 

The failover process requires robust synchronization mechanisms to ensure data consistency between the primary and secondary data centers. Regular testing and monitoring are essential to validate the effectiveness of the failover mechanism and identify and address any potential issues proactively. 

In summary, failover to a secondary data center is a strategic measure to safeguard against disruptions, offering a resilient solution for maintaining seamless operations in dynamic and challenging environments.

How has it helped my organization?

Zerto has significantly enhanced our organization's resilience and data protection capabilities. Its real-time replication and failover features have played a pivotal role in minimizing downtime during unexpected events, ensuring business continuity. 

The platform's automation and orchestration capabilities have streamlined our disaster recovery processes, reducing manual intervention and accelerating recovery times. 

The point-in-time recovery options provided by Zerto have proven invaluable in mitigating the impact of data corruption or accidental deletions. This has bolstered our data integrity and provided a safety net against unforeseen data-related issues.

What is most valuable?

The live failover tests and point-in-time recovery options have been exceptionally valuable features of Zerto for our organization. Conducting live failover tests allows us to validate the effectiveness of our disaster recovery setup in a controlled environment. This feature ensures that all components are in place and functioning as expected, providing confidence in our ability to respond to real-world disruptions. 

Additionally, the ability to choose a specific point in time for recovery down to the seconds is crucial for data integrity. This granular control allows us to roll back to a precise moment, mitigating the impact of data corruption, accidental deletions, or other unforeseen issues. It adds a layer of precision to our recovery process, minimizing potential data loss and enhancing overall resilience.

What needs improvement?

The product could benefit from improvements in automation, specifically in the area of failovers. Currently, the process is largely manual, and introducing automated failovers after a certain time threshold would enhance efficiency and responsiveness. Automated failovers can reduce the dependency on manual intervention, allowing for quicker and more proactive responses to disruptions. In the next release, the inclusion of scheduled or automated failovers would be a valuable addition. This feature would empower organizations to set predefined parameters and triggers for failovers, ensuring a timely and automated response to potential issues. It not only streamlines operations but also adds an extra layer of reliability to the overall disaster recovery strategy.

For how long have I used the solution?

I've been using the solution for six months.

Which solution did I use previously and why did I switch?

We did not have a solution before.

How was the initial setup?

We had great help from the company in terms of setting up our environment.

What about the implementation team?

We implemented through a vendor; I'd rate the experience ten out of ten.

What's my experience with pricing, setup cost, and licensing?

Anything is the worth the cost for virtually no downtime. Time is money.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

It is a great solution overall, however, it could use some upgrades with automation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Security Engineer at North Shore LIJ Huntington Hospital
Real User
Near-zero recovery time and good security features but support needs to be more flexible
Pros and Cons
  • "Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards."
  • "Zerto needs to improve its documentation."

What is our primary use case?

We use the solution for replicating VMs from our on-site VMWare sites to both Google Cloud and Azure clouds. This allows us to feel confident not only in our disaster recovery capabilities but also in testing applications from our on-site data center to isolated cloud instances where there won't be any IP address or domain name system conflicts.  

The continuous backup gives us a better point in time recovery. It also reduces the amount of bandwidth to move the Zerto VM data from site to site, and we like that.

How has it helped my organization?

Zerto has improved our organization in several ways, particularly in the realm of disaster recovery, data protection, and business continuity.  

With Zerto's near-zero recovery time, our critical applications and services can be quickly restored, minimizing the impact on business operations.  

The data replication ensures that there is a consistent and up-to-date copy of the information. This helps protect against data loss and ensures data integrity.  With Zerto's single pane of glass, it's easier for IT administrators to monitor and manage their disaster recovery and data protection strategies. This has led to more efficient operations and reduced administrative overhead.

What is most valuable?

Zerto supports multi-cloud environments, allowing our organization to replicate and protect our important data across different cloud providers and sites. This flexibility has benefited our businesses with our diverse cloud strategies and our on-site data centers in different locations.  

Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards. 

Additionally, Zerto has incorporated security features to safeguard the replicated data.

What needs improvement?

Zerto needs to improve its documentation. It seems like some documents are copied from other older documentation, with misleading screenshots or incorrect steps.  

This can be confusing when newly introduced to a product or in a crisis situation such as a disaster recovery test or a true disaster recovery. The documentation needs to be revised, reviewed, and registered to be correct. Perhaps Zerto should consider an outside consultant to review and approve any documentation that is released.

For how long have I used the solution?

I've used the solution for about a year.

What do I think about the stability of the solution?

It's very stable, and we have had no issues.

What do I think about the scalability of the solution?

it does scan well and does what it claims to do.

How are customer service and support?

Support needs to be more flexible.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have only used vRealize.

How was the initial setup?

The documentation was confusing and, at times, incorrect.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

I don't any ROI information.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to start small.

Which other solutions did I evaluate?

We also evaluated Veeam.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Barry Bontrager - PeerSpot reviewer
Business Continuity and Disaster Recovery Manager at The First National Bank of Hutchinson
User
Top 20
Flexible with easy integration capabilities and good restoration ability
Pros and Cons
  • "It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
  • "We would like the LTR function to be able to retain the past 12 months."

What is our primary use case?

We utilize the solution for our primary backup and recovery source. We use VMware for all of our servers. 

With the ease of integrating with our complete virtual infrastructure, it is nice that we can replicate easily between our HQ and DR sites. 

The flexibility in utilizing the test environment to allow production servers to be test restored with no interruption to the actual production server in use is really nice for quick and efficient testing. 

I highly recommend it for companies using virtual infrastructure.

How has it helped my organization?

The product allows us to restore to any given point within 15-20 second increments, including just files and whole servers. 

It allows us to efficiently test restore and restore files that were accidentally deleted within seconds of the deletion, giving the option to have the most up-to-date file restored with little to no data loss. 

It also allows reporting on the results of the testing, which can be provided really easily for board reporting, as well as auditing. There are many great features for sure.

What is most valuable?

The LTR function has by far been the best feature to allow us to retain our backups for at least a year. Also, it allows us to have full monthly and weekly incremental backups for that year, which can be restored or even just files from that period. It has come in handy for those accidentally deleted files. 

It also helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those.

What needs improvement?

We would like the LTR function to be able to retain the past 12 months. Before the update to version 9, we could do this in the GUI. I am hoping that in version 10 (which is on the roadmap to be installed), this feature will return in the GUI to provide an easy way to lengthen our retention. The journaling can also be a problem at times. Also, I'm not sure why, however, retention processes randomly fail and have to be rerun periodically.

For how long have I used the solution?

We have been utilizing this solution since 2017.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joseph Navarrete - PeerSpot reviewer
Senior Director, Information Technology at Housing Summit
Real User
Top 20
The ease of use and the ability to quickly recover our workloads is very simple and easy
Pros and Cons
  • "The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files."
  • "The amount of storage that it takes up for the journals could use improvement. Outside of that, it's been great."

What is our primary use case?

We've used it for disaster recovery. We also use it for file recovery. We extended our journal to more days, so we were able to back up a more detailed timeline. We recently did migrations. 

How has it helped my organization?

One of the biggest benefits is the migration. We had to move out of a data center very quickly. We were able to failover to our disaster recovery site and run our full production there for almost two months. We then fail back over to the production site using Zerto. 

What is most valuable?

The ease of use and the ability to quickly recover our workloads is very simple and easy.

The near-synchronous replication is great. It allows us to failover and run production.

Zerto helps protect VMs in our environment. Zerto's overall effect on our RPOs has been excellent. 

The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files.

What needs improvement?

The amount of storage that it takes up for the journals could use improvement. Outside of that, it's been great.

For how long have I used the solution?

I have been using Zerto for five years. 

What do I think about the stability of the solution?

They're very stable. We had been with them for a while before HPE acquired them, and they're still going strong now. We haven't seen a lot of big changes in the way they operate, so that's always a good sign.

How are customer service and support?

Support is great. Every time we have an issue, which isn't very often, they're very responsive. We get in touch with somebody very quickly and they help us through it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use Veeam and we've used Datto. We chose Zerto for its ease of use. It was simple, and then we found out once we got it in-house how valuable it was. We just extended it from there.

We used Veeam, and we switched because Zerto was a lot easier. From implementation to actually protecting our VMs, it was so much easier.

Zerto is on top. Zerto is the best out there. 

How was the initial setup?

The initial setup was easy. 

What about the implementation team?

We worked with Zerto on the deployment. 

What was our ROI?

We have definitely seen ROI.

We had to move out of a data center very quickly. The data center we were in filed for bankruptcy, and we had two months to move out. The ability to flip over to our recovery site in one day, and then being able to ride that until the next time we came back up, then move all of our data back to the new data center was huge for us. That would have cost us a lot.

What's my experience with pricing, setup cost, and licensing?

The initial pricing seemed a little high, but once we got into it and found out what it could do and how it benefited us, it proved itself. We didn't feel that it was too far out of the ordinary. We've increased our licensing to cover our entire environment whereas before we're only covering critical servers. 

What other advice do I have?

I would rate Zerto a ten out of ten. When we started using it, it was very easy to use. It was easy to implement. Throughout the years, it's continued to be that same way. They've proven themselves. We've had the data center move, we've had failures, we've had different issues that happened in our environment, and they were able to meet all of our needs. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2333736 - PeerSpot reviewer
Cloud system engineer at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Provides an extra layer of security, real-time notifications, and granular reports
Pros and Cons
  • "I like the ease of recovery and backup the most."
  • "The technical support response needs improvement."

What is our primary use case?

We rely on Zerto for data recovery and cloud migration as our primary disaster recovery solution, especially since we lack a dedicated backup data center. Zerto's ability to block ransomware attacks and facilitate rapid server recovery provides us with significant peace of mind.

This comprehensive solution extends beyond processor recovery and data center capabilities. It also encompasses application testing and on-site data protection, ensuring comprehensive coverage in the event of any incident, including ransomware attacks.

We implemented Zerto to mitigate concerns about cyberattacks and data breaches. Zerto functions as a robust multi-layered defense, safeguarding our data. Even if an attack breaches the initial layers, Zerto allows for rapid recovery, ensuring minimal downtime and continuous synchronization with the production server.

How has it helped my organization?

In terms of data protection, Zerto enhances business continuity by promptly reporting any encountered cyberattacks. This allows for timely notifications and, critically, prevents the disruption of running production VMs. This real-time monitoring and reporting prove invaluable in the event of threats, facilitating swift recovery efforts.

Our recovery time now is less than 30 minutes.

Zerto's CDP has had a positive impact on our overall data recovery.

Zerto's near-synchronous replication operates in near real-time, enabling data replication with minimal to no data loss.

Our repeated use of Zerto's immutable data copies has significantly enhanced our trust in our backup and recovery procedures.

Zerto provides real-time notifications and reports, which help us prevent unknown threats.

While cloud platforms offer their own security and backup features, Zerto provides an additional layer of protection for our data in the cloud.

Google Cloud Platform provides primary security for our virtual machines. Additionally, Zerto provides us with granular reports that help us focus on specific areas to ensure further protection.

While I haven't had extensive experience with other DR solutions, Zerto offers impressive recovery speeds.

The migration is not complex.

Zerto has helped reduce downtime by over 50 percent.

Zerto has sped up our recovery time by over 20 percent.

We have been able to reduce the number of employees involved in data recovery situations by five.

What is most valuable?

I like the ease of recovery and backup the most.

Disaster recovery is the most valuable for ensuring minimal downtime during a disaster scenario.

What needs improvement?

The technical support response needs improvement. They need to treat us more as a partner.

For how long have I used the solution?

I have been using Zerto for seven months.

What do I think about the stability of the solution?

I would rate the stability of Zerto nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Zerto eight out of ten.

How are customer service and support?

We contacted the support team by email and tickets during the data migration but received limited response.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we relied on backups from GCP, AWS, and Azure. We transitioned to Zerto because it offers granular reporting capabilities, which helps us keep our managers and non-technical personnel informed.

How was the initial setup?

The initial deployment took a few weeks.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I would rate Zerto eight out of ten.

We have 500 people in our organization that use Zerto and it is used in multiple regions.

Zerto requires moderate maintenance, handled by a team of five.

We use our custom dashboards to manage and monitor our disaster recovery plans. These dashboards receive emails automatically, allowing us to take necessary actions as needed.

I recommend Zerto for data backup and recovery, as it also helps mitigate the impact of data corruption or deletion.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Aldo Centino - PeerSpot reviewer
System Administrator at Waternet
Real User
Top 20
Provides near-synchronous replication, is easy to migrate data, and helps our users collaborate
Pros and Cons
  • "The communication between the VM and the secondary data center is the most valuable feature."
  • "I would like Zerto to provide more detailed information when there is an issue."

What is our primary use case?

We use Zerto to verify the information being transferred from one data center to another.

How has it helped my organization?

When a site is down, we can continue to use the other site thanks to Zerto.

The near-synchronous replication is extremely valuable because it ensures we can continue working.

The move action between the app and data center is great and we can see the benefits in minutes.

Our RPOs are performing well thanks to Zerto.

Migrating data using Zerto is easy.

Zerto helps our users collaborate during data migration.

Our RTO using Zerto is good.

What is most valuable?

The communication between the VM and the secondary data center is the most valuable feature.

What needs improvement?

I would like Zerto to provide more detailed information when there is an issue.

For how long have I used the solution?

I have been using Zerto for five years.

What do I think about the stability of the solution?

Zerto is extremely stable. 

What do I think about the scalability of the solution?

Zerto is scalable.

How are customer service and support?

I have used the technical support of Zerto several times and they are good.

How would you rate customer service and support?

Positive

How was the initial setup?

Though I wasn't part of the initial deployment, the procedure is relatively simple. Manager rollout is the first step, followed by CPG installation on VMs by the CPG teams and subsequent network configuration verification.

Four people are required for the deployment.

What other advice do I have?

I would rate Zerto a nine out of ten.

Zerto is a good solution for transferring data between centers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.