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it_user684996 - PeerSpot reviewer
Operations Manager at a tech services company with 10,001+ employees
Consultant
It has simplified the management of the array.

What is most valuable?

There are tools in place that allowed easy migration from our existing infrastructure, i.e., our EVA arrays. We have a great relationship with HPE that has worked over many years. We have great confidence in what they can deliver for us and that it will fit in well with our existing environment.

How has it helped my organization?

The availability of the 3PAR array is the greatest benefit. The ability to perform upgrades to the machine while it remains online is very valuable. It saved us from making our systems unavailable. In addition, the tools that are built into the 3PAR array are a significant improvement and give us great visibility into what's actually being used and how it's being used. It has simplified the management of the array.

What needs improvement?

If you're familiar with 3PAR, there are multiple GUIs that have been available over a course of time and the new SSMC GUI is excellent. It has great consistency against the HPE line, so that an operator is immediately familiar with it. However, there are a few features that were included in the previous GUI that haven't been brought forward, or maybe are not quite as obvious. I would like to see some of those previous resources brought forward, or at least an option to see an emulation of that previous GUI.

What do I think about the stability of the solution?

We had great availability and stability with our previous HPE arrays and that has continued with 3PAR. We have not had a single incident of downtime nor have we had any service interruptions of any kind.

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HPE 3PAR StoreServ
June 2025
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What do I think about the scalability of the solution?

Scalability seems to be very good. I think it's been one of the strengths of HPE products in the array space for a long time. With 3PAR, the scalability is excellent.

How are customer service and support?

The technical support is very good. The folks that have come in to work with us, particularly on some of our software upgrades on the machine, have been excellent. The field service staff is just superior.

How was the initial setup?

I was involved in the initial setup and it was complex. There is more to it than there was in previous arrays, but I think that really ties into making the machine valuable to us. We probably have to rely on HPE a little more for the setup, but they did such a great job. I understand that it was necessary and I appreciate it.

Which other solutions did I evaluate?

Our arrays were getting on the older side. The new array fits in with our existing infrastructure very well. We have a great history with HPE support and it wasn't a difficult sell. We did look at other options, but in reality, because of the long-standing great relationship and outstanding support, we went with HPE.

What other advice do I have?

For their own benefit, they really should consider 3PAR. It's so reliable, functional, has great support from HPE, and it is tied into so many of the HPE family of products. It is a great piece of hardware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680247 - PeerSpot reviewer
Senior system administrator at a financial services firm with 1,001-5,000 employees
Vendor
Provides ease of setup and connectivity to our server environment.

What is most valuable?

Ease of setup and connectivity to our server environment.

How has it helped my organization?

We use it for our VND environment. It’s made it easy to make sure we have the highest throughput capable. It has helped with our connectivity to our DL servers. It’s made functionality a lot easier, doing that.

What needs improvement?

As far as what I do with it, I don't have any additional needs from the system. It is doing exactly what we need it to do. To make it even better, it could be faster.

What do I think about the stability of the solution?

It is very stable. The only issue that we've had with our 3PAR system was caused by a firmware update and it caused an outage. It was actually a human issue.

What do I think about the scalability of the solution?

It’s very scalable.

How are customer service and technical support?

Technical support was actually really good. Once we got the right person on the call, then it was actually resolved pretty quick.

Which solution did I use previously and why did I switch?

We changed to the 3PAR solution to do a direct connect to 3PAR. Before that, we had a VND environment and we were connected to a larger SAN array. We actually had HPE come on-site. They drew up the solution and the architecture that we wanted to do and they actually were able to implement it based upon what our needs were. When selecting a vendor, we look for support, which is one of the biggest things. Other elements are up-time and hardware reliability.

How was the initial setup?

I was involved with initial setup. HPE came on site for the configuration and they were really good.

Which other solutions did I evaluate?

We have IBM solutions on the docket. We are really big. Our storage team has everything, so we actually brought in 3PAR to get it in-house.

What other advice do I have?

Work with HPE and the sales team. The HPE sales team has been great to work with. They offered a great solution to us.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are Summit partners.
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Buyer's Guide
HPE 3PAR StoreServ
June 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
it_user680190 - PeerSpot reviewer
System Admin at a insurance company with 501-1,000 employees
Vendor
We're using Peer-to-Peer for two data centers and having that fill over is what we really needed for disaster recovery.

What is most valuable?

The speed of the Flash Array is better than what we had with the previous products. We like their blades better than the Cisco Blades. It is easier to manage.

How has it helped my organization?

We're using Peer-to-Peer for two data centers and having that fill over instantaneous is what we really needed for disaster recovery.

What needs improvement?

The thing that we're a little bit bummed about is they're not so quick to get it with the latest version of VMware and we're also using an older version of OneView; so to get to the newer/later releases, it seems like it's a two week process for two different data centers. If they could streamline that process, make it a little quicker, maybe so that the customer can do it, instead of hiring somebody else, then it would be helpful.

What do I think about the stability of the solution?

So far, we're very stable; we've been using it for a couple of years now.

What do I think about the scalability of the solution?

Its scalability is really good because we're only using a third of the array's storage that we have, so we'll be able to keep that for several more years.

How are customer service and technical support?

The technical support team is very good. We've gotten a really good response from them.

Which solution did I use previously and why did I switch?

We needed a faster storage and more capacity, so that's why we upgraded and switched from EMC to HPE.

How was the initial setup?

The setup was pretty straightforward.

Which other solutions did I evaluate?

We did look at Hitachi and they were a close second to HPE. However, it was just that, we were more familiar with HPE because we already had some of their C-Class Blades.

Manageability is an important criterion while selecting a vendor. Also, for system administrators like myself, it is important to be able to understand the solution right off the bat.

What other advice do I have?

Probably, you should purchase the CS700 all-in-one storage, so that it's easy to implement it that way. Don't try to do it yourself.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user684999 - PeerSpot reviewer
Storage Engineer at Syniverse
Vendor
We added this solution to our organization because of its price-point, speed and performance.

What is most valuable?

Ease of use, cost, and provisioning are the most valuable features.

How has it helped my organization?

It's just something that we added because of its price-point, speed and performance.

What needs improvement?

There is need to have pre-defined setups for your clients so that you know that the configuration at the LS is correct.

What do I think about the stability of the solution?

Stability is good; we had issues at first, but we have cleared them up.

What do I think about the scalability of the solution?

We haven't tried scaling it, yet. I'm sure it will be fine.

How are customer service and technical support?

We have had to use technical support, they were very good. It was a little slow at first, but once we got over that, they were good.

Which solution did I use previously and why did I switch?

We are a large EMC shop and have a lot of EMC products.

The most important criteria while selecting a vendor are the cost and support.

How was the initial setup?

The setup was complex because we were using iSCSI and we don't have a lot of iSCSI at our shop; this made it a little bit more cumbersome for us since we're generally Fiber-attached. This was resolved after we contacted HPE support.

Which other solutions did I evaluate?

Since we're an EMC shop, we test a lot of stuff.

What other advice do I have?

It's a good product. We like it so far and haven't been unhappy with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680313 - PeerSpot reviewer
Solutions Architect at Derive
Consultant
Data optimization is the most valuable feature of this solution.

What is most valuable?

Data optimization, i.e., basically we have an adaptive and dynamic optimization about the clear structure of the data and this is the most valuable feature that comes with the HPE 3PAR solution.

How has it helped my organization?

This product is scalable, i.e., when you have a need for the performance and to grow online, without having any downtime. It's really optimized for any application.

What do I think about the stability of the solution?

It's pretty strong; actually, it is five nines (99.999 percent).

What do I think about the scalability of the solution?

You can scale as per the demand and definitely, you can start with a one disk enclosure and then go up to nine to twelve disk enclosures, without having any performance issues.

How is customer service and technical support?

I'm really impressed with the technical support, the team is very effective and they do resolve issues on time.

How was the initial setup?

The setup was pretty straightforward.

What other advice do I have?

I would definitely recommend it.

The reliability, scalability and support are the important criteria whilst selecting a vendor.

We've been with HPE for a long time and we'll stick with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user685005 - PeerSpot reviewer
Consulting Manager
Vendor
It allows us to deliver more storage than other solutions.

What is most valuable?

The solution allows us to provide solid capacity.

How has it helped my organization?

The team provisions and it has been wonderful for our environment. We manage hundreds of terabytes. It allows us to deliver more storage than other solutions. It allows us to have many files so we can provide better service for our customers.

What needs improvement?

Right now, we don't use a solid-state disk. We use a historical monitoring platform for a Telco. For the long-term storage, we don't need so much speed. However, now that we are dealing with the main BI and doing big data with that information, we will need to speed up really fast. Right now, we are thinking of adding some solid-state capacity, or even better, get a new, solid-state controller. That is the new initiative that we have been looking into.

What do I think about the stability of the solution?

We have not experienced any down times since we started 3PAR. For us, it was the right decision. It was the best way to provide a storage solution for our company. It has been running for over two years without any down time.

What do I think about the scalability of the solution?

In terms of scalability, once we made the capacity planning in the very beginning, we did not need increased capacity. Our operation is stable. We manage a certain kind of volume of data. We don't need to increase so frequently. We have been working with the capacity with which we started at the beginning.

How are customer service and technical support?

We have used technical support. They came most of the time, even if I didn't need it. I called and they sent some drives if I needed them. There were some pre-failure alarms that we needed to replace and they took care of it. Technical support has been working great.

Which solution did I use previously and why did I switch?

We were using another solution before. We were spread over different locations so it was the most affordable solution we found.

We needed a new solution. We were working with a partner and they showed us options. We discussed price and we got the point between stability, reliability, and price. These were the main factors in choosing this solution.

How was the initial setup?

The setup was straightforward. It was easy. Most of the activities were done remotely. The field engineer did a lot of it. The factory people get in and set up all the equipment.

Which other solutions did I evaluate?

We talked to Dell and EMC. We decided upon HPE because the partner with whom we worked hand-in-hand had been working with them for many years.

What other advice do I have?

I would highly recommend this solution. The trends in storage solutions have been going through a lot of changes. They are not as centered on basic storage. They are moving to local and multiple nodes of storage. These storage-defined solutions have been evolving a lot over these last couple of years. It will be a harder decision to choose between one or another vendor.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680334 - PeerSpot reviewer
IT Manager at a energy/utilities company with 1,001-5,000 employees
Vendor
The post-implementation service is the most valuable feature.

What is most valuable?

I think the service during post-implementation, and not just pre-implementation, is the most valuable feature. That's the most important thing for us. When the system is running in production, we need to solve problems very fast.

How has it helped my organization?

The benefit is that it doesn't crash.

What needs improvement?

I would like to see more fast storage and more inside support.

What do I think about the stability of the solution?

It is very stable.

How are customer service and technical support?

I would give technical service a rating of 10/10. The service was good.

Which solution did I use previously and why did I switch?

We knew we needed a new solution because of our growth.

How was the initial setup?

The setup was complex, because the technology is new in Central America.

What's my experience with pricing, setup cost, and licensing?

The price is not too high.

Which other solutions did I evaluate?

We looked at Dell and Lenovo.

When selecting a vendor, we look for the presence in Central America. They should have offices in Central America.

What other advice do I have?

They should buy it of course.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680211 - PeerSpot reviewer
Engineer at CT Internacional
Vendor
It is easy to implement and manage.

What is most valuable?

The valuable feature for me is the best performance when I source the data. I manage a lot of data and my storage is very low.

How has it helped my organization?

I had a lot of problems with storage before. When I implemented this solution, the storage was faster. There is very little down time.

What needs improvement?

I would like to see better implementation with Veeam.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

The scalability is very easy for this solution.

How are customer service and technical support?

I have used technical support. They are available 24/7. They provide good support for this solution. I got a replacement part at my site in four hours.

Which solution did I use previously and why did I switch?

I used Dell. When I changed to 3PAR, it was easier. Dell has delays and didn’t always have equipment. HPE has better service.

When selecting a vendor, I look for support and price.

How was the initial setup?

The setup was straightforward. It was not a complex implementation.

What other advice do I have?

The solution is fast. I’m very excited about it. It's very easy to implement and manage.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.