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reviewer1680246 - PeerSpot reviewer
Chief Engineer at a tech services company with 51-200 employees
Real User
Sep 30, 2021
Performs well, good functionality, and reliable
Pros and Cons
  • "The solution has good performance and functionality. However, if the network connection was poor we noticed a decrease in performance."
  • "The solution has good performance and functionality."
  • "The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete."
  • "The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete."

What is our primary use case?

We use VMware Horizon View to access our virtual application.

What is most valuable?

The solution has good performance and functionality. However, if the network connection was poor we noticed a decrease in performance.

For how long have I used the solution?

I have used VMware Horizon View for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
Horizon 8
March 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have approximately 50 users using this solution globally.

Which solution did I use previously and why did I switch?

I have previously used Citrix, Microsoft Terminal Servers, and Remote Desktop RDP.

How was the initial setup?

The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete.

What about the implementation team?

We used an external IT team to do the implementation. I did the application installation, testing, and made sure people are able to use it.

What's my experience with pricing, setup cost, and licensing?

We are on an annual contract to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware Horizon View a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1672230 - PeerSpot reviewer
End User Compute Architect at a tech services company with 1-10 employees
Real User
Sep 16, 2021
Great stability and scalability, and helpful for managing remote access and a great number of desktops
Pros and Cons
  • "The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
  • "The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
  • "The remote application features have some room for improvement."
  • "The remote application features have some room for improvement."

What is our primary use case?

We essentially use it to enable remote workers.

What is most valuable?

The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country.

What needs improvement?

The remote application features have some room for improvement.

For how long have I used the solution?

I've dealt with Horizon 7 for as long as it has been out.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

Its scalability is great.

How are customer service and technical support?

Their tech support is good. It used to be better. It has dropped off a little bit, but it is good.

How was the initial setup?

The initial setup of Horizon 7 (and Horizon 8) is fairly straightforward for the infrastructure. Getting the use cases for each desktop pool can be a challenge.

What's my experience with pricing, setup cost, and licensing?

I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore.

What other advice do I have?

I would advise defining your use cases before you start.

I would rate VMware Horizon 7 a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Horizon 8
March 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
it_user1643313 - PeerSpot reviewer
ICS Cybersecurity Consultant at a computer software company with 51-200 employees
Vendor
Aug 24, 2021
Easy to set up, perfect for building lab environments, and free to use
Pros and Cons
  • "The initial setup is very simple and straightforward."
  • "The free version of the solution is great; it's perfect if you have to build lab environments."
  • "VMware has purchased by Dell, they started to remove a lot of their support for non-Intel hardware and that's a bit of a problem. They dropped a lot of support for hardware that people commonly use and it just so happened that this hardware is not Intel. It makes it difficult to get assistance."
  • "VMware has purchased by Dell, they started to remove a lot of their support for non-Intel hardware and that's a bit of a problem."

What is our primary use case?

The solution is primarily used to manage VMs. 

How has it helped my organization?

.

What is most valuable?

The free version of the solution is great. It's perfect for if you have to build lab environments. 

What needs improvement?

They need to improve the stabilization process of major releases.

For how long have I used the solution?

Few years.

What do I think about the stability of the solution?

The stability can be an issue when new versions are released.

What do I think about the scalability of the solution?

N/A: I use the solution for a lab environment.

How are customer service and technical support?

As a free product, they do not offer technical support. Therefore, when I use it, I am on my own and I do my own troubleshooting.

Which solution did I use previously and why did I switch?

Some Virtual Box - I prefer VMware

How was the initial setup?

The initial setup is not difficult or complex. It's a very easy process. A company shouldn't have trouble with the implementation.

What's my experience with pricing, setup cost, and licensing?

This product is free to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1613397 - PeerSpot reviewer
IT Systems Engineer at a tech services company with 11-50 employees
Real User
Top 20
Jul 11, 2021
Integrates well with other systems, and is stable
Pros and Cons
  • "We like that VMware is the top competitor in virtualization."
  • "We like that VMware is the top competitor in virtualization."
  • "There are some issues with RAM in the system."

What is our primary use case?

We are selling this solution, but my position is in IT. I provide technical support to our clients.

Our customers use this solution for virtualization.

What is most valuable?

We like that VMware is the top competitor in virtualization. Many customers have this technology for virtualization.

It integrates well with other systems.

What needs improvement?

There are some issues with RAM in the system. There are also some issues with Windows 10, which is running the platform.

Windows 10 has several applications that are available from the Windows Store, and these applications may not work correctly.

We would like to see some of the features that are offered in the highest edition also included in the Standard Edition.

The higher edition has some tools or functions that are called Horizon Smart Policy. It is a very good function that should be included with the standard edition. 

For how long have I used the solution?

I am certified in this product.

What do I think about the stability of the solution?

It's a stable solution now. With the latest version, it is very stable. It is now moving to Horizon 8, which has made a lot of changes.

How was the initial setup?

Because it is our job, it is not difficult. We have experience when it comes to implementing Horizon for our customers.

It is important in the beginning that you have some experience or some kind of training.

What's my experience with pricing, setup cost, and licensing?

There are different editions available at different cost points.

What other advice do I have?

I would rate VMware Horizon 7 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1600827 - PeerSpot reviewer
Automation & Instrumentation Expert at a construction company with 10,001+ employees
Real User
Jun 17, 2021
highly reliable, stable, and priced well
Pros and Cons
  • "The most valuable feature of the solution is its reliability."
  • "The most valuable feature of the solution is its reliability."

    What is our primary use case?

    We use this solution to maintain the existing ESXi that we have.

    What is most valuable?

    The most valuable feature of the solution is its reliability.

    For how long have I used the solution?

    I have been using this solution for a few months.

    What do I think about the stability of the solution?

    I have found this solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    We have not had any issues with the service from the technical support team.

    How was the initial setup?

    The installation is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is affordable. However, there are extra fees for support.

    What other advice do I have?

    I rate VMware User Environment Manager an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1473789 - PeerSpot reviewer
    Senior Application Developer at a computer software company with 201-500 employees
    Real User
    Jun 11, 2021
    Being able to have access to local hardware is valuable, but if you don't have optimal switching and routing, it can get kind of laggy
    Pros and Cons
    • "The local hardware pass-throughs are valuable. I like being able to have access to local hardware."
    • "The local hardware pass-throughs are valuable; I like being able to have access to local hardware."
    • "Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
    • "Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."

    What is most valuable?

    The local hardware pass-throughs are valuable. I like being able to have access to local hardware.

    What needs improvement?

    Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy.

    I don't know if it already has such a feature or whether it is doable, but it would be good to be able to use a thumb drive or something else or map a local directory as a drive to the VM. 

    For how long have I used the solution?

    I have been using this solution for about two years. I am currently using its previous version.

    What do I think about the scalability of the solution?

    Its scalability is good enough.

    How are customer service and technical support?

    I don't use tech support.

    Which solution did I use previously and why did I switch?

    I fell in on it. We already had the license when I started working here.

    How was the initial setup?

    Somebody else does the setup. I just do the endpoint.

    What other advice do I have?

    I would advise making sure that you have a fast enough backbone. You can't go around using the cheapest available tiny switches because it is just not going to work for you.

    I would give it a solid seven out of 10. I don't give a 10 very often.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    ENGINEER IT at SYAC
    Real User
    Mar 7, 2021
    Offers good performance and scalability with a nice remote virtual desktop interface
    Pros and Cons
    • "The solution's most valuable aspect is the VDI - the remote virtual desktop interface."
    • "The product is quite stable; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
    • "The solution is quite expensive. They should work to lower the costs if possible."
    • "The initial setup is not always straightforward. It can be a bit complex, a bit difficult."

    What is our primary use case?

    We primarily use the solution for developer access within the company.

    What is most valuable?

    The solution's most valuable aspect is the VDI - the remote virtual desktop interface. We really enjoy using the remote desktop.

    The solution can scale.

    The product has been quite stable so far. The performance is very good.

    What needs improvement?

    The solution is quite expensive. They should work to lower the costs if possible.

    The deployment of the product can sometimes be difficult. It would be ideal if the whole process was more simplistic.

    There needs to be more documentation. If there was, it might help make the initial setup a bit easier. They need to provide users with more manuals.

    The technical support could be more responsive.

    For how long have I used the solution?

    I've been using the solution for about five years at this point. It's been a while. We have quite a bit of experience with it internally.

    What do I think about the stability of the solution?

    The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

    What do I think about the scalability of the solution?

    The solution scales. A company could expand it if they needed to.

    We have about 20 users on the solution currently.

    We do not have plans to increase usage at this time.

    How are customer service and technical support?

    Technical support could be better. They take too long to respond right now. We aren't quite satisfied with the level of support they provide to our organization.

    Which solution did I use previously and why did I switch?

    We did previously use Hyper-V by Microsoft. We had issues with its performance and stability and decided to move to this product instead.

    How was the initial setup?

    The initial setup is not always straightforward. It can be a bit complex, a bit difficult. We struggle with some aspects of the configuration which slows things down during the implementation. We have two companies and we've found that the configuration has been a real challenge for them.

    In general, the deployment took us about two days to complete.

    We have three people that handle the deployment and maintenance process.

    What about the implementation team?

    We used a reseller that assisted us with the implementation. They were quite knowledgeable and it helped to have them during the process.

    What's my experience with pricing, setup cost, and licensing?

    The solution is pricey. The cost of it is high.

    That said, I do not have the full details on the exact cost to our organization.

    Which other solutions did I evaluate?

    We did look at a few other options before ultimately settling in with this product. I do not recall all of the names. The stability and the response to backups are what sold us on this product.

    What other advice do I have?

    We are customers and end-users of the solution.

    We're always using the latest version of the solution. For VMware, we're on version 7.7.

    I'd recommend the solution. I'd rate it at an eight out of ten overall. For the most part, it's worked well for us and the performance is quite good, however, I'd rank it higher if it had more documentation and manuals that could assist with configuration and the initial deployment.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Tonatiuh Torres Zamorano - PeerSpot reviewer
    Solutions Manager at ICSI
    Reseller
    Top 5
    Feb 22, 2021
    A modern platform for the secure delivery of virtual desktops and apps
    Pros and Cons
    • "VMware has a lot of experience in virtualization — they are the pioneers in virtualization."
    • "VMware has a lot of experience in virtualization — they are the pioneers in virtualization."
    • "This solution is expensive."

    What is our primary use case?

    Within my company, there are 50 employees using this solution.

    What is most valuable?

    Personally, I prefer Citrix, because you can do a lot of things with Citrix. Still, VMware has a lot of experience in virtualization — they are the pioneers in virtualization. They are both great solutions.

    What do I think about the stability of the solution?

    This solution is both stable and it's also very secure, too.

    How was the initial setup?

    It requires some experience to deploy it, but overall, It's not that difficult.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive. A lot of companies in Mexico find that the price is too high.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give VMware Horizon View a rating of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.