I have integrated this solution for educational institutions to help deploy applications to students and staff. I have also integrated this solution for a financial organization. This solution is deployed on-premises.
The students and staff have different requirements, knowledge, and applications they need to install, so we segregate the VDI. I have master images and then whichever application a student or staff member needs installed, I'll install it on the master image, then deploy that image to that particular staff member or group of students. In a matter of minutes, they will have their application ready to use.
The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff.
Instant clone is one of the best features. Within seconds, we can create a new WEM based on the requirements. So whenever they log in, the system or VM will be able to use it.
VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high.
I have been integrating this solution for customers for years.
This solution is stable and reliable. I would say it's one of the best options.
VMware's support is tremendously good. I have never had any issues with their side, in terms of technical support. They have a very talented team and they'll fix your problem in no time.
The initial setup is not straightforward. You need to be very careful because it's based on end user experience, which is very important. You need to look at all the aspects of it—networking, cabling, storage, switching—and if performance is what most users need, there should be no compromise on this. You need to understand what your requirements are, what applications you may be running on the system, and then you need to design the storage. For example, if a customer has applications that demand more IOPS, then I would consider going for all-flash storage or an HTI solution, like Dell. Performance demands are very important and you need to consider all the levels and aspects I listed.
Planning is very important. Installation itself is not straightforward, and does take some time. It took me an hour and a half to two hours to complete the installation. I had a team of five to help me deploy VMware to cover the levels of storage, networking, computing, and cabling.
I implemented through an in-house team.
The license is very costly, as well as the renewal cost. We have the Enterprise Plus license. I recommend that my customers renew the support contract because they will inevitably have issues. VMware releases new features and if customers want to use these features, they definitely have to maintain their support contract.
I would rate VMware Horizon an eight out of ten.
I have several customers—a few educational institutions and one financial organization—who use Horizon in their infrastructure. I definitely recommend this solution, especially for educational institutions, because it's really good for them to have VDI infrastructure. This is one of the best solutions they can implement.