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Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Real User
Top 5
Along with the tool's ease of deployment and use, it is also scalable and stable at the same time
Pros and Cons
  • "I find the product to be quite stable...It is a scalable solution...The documentation of VMware Horizon View is quite good."
  • "Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View."

What is most valuable?

The solution's most valuable features are its ease of deployment and ease of distribution of the desktops and the applications. It is quite an easy product since the end user does not have to go through much of a learning curve.

What needs improvement?

I have not come across many of the product's weaknesses. Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View. In general, I want VMware Horizon View's compatibility with Linux to improve.

For how long have I used the solution?

I have experience with VMware Horizon View. I am a technical trainer who teaches others VMware technologies. My company has a partnership with VMware.

What do I think about the stability of the solution?

I find the product to be quite stable.

Buyer's Guide
Horizon 8
August 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable solution.

Which solution did I use previously and why did I switch?

I have used Citrix VDI in the past.

I have lost track of Citrix VDI since I have not used it for a few years.

Some detailed and in-depth documentation on the protocols, like Blast and PCoIP, would be good.

How was the initial setup?

The time taken for deployments completely depends on the customer's call.

What other advice do I have?

I have seen a lot of improvement in VMware Horizon View over the years because I have been teaching it to others for quite a few years now.

I don't find any issues with the product's interface since it is easy to use and does not pose any issues.

The documentation of VMware Horizon View is quite good.

Most of the environments have many implementations going forward, and then our company regularly comes across the need for VMware Horizon View training. My company is not into advisory roles. We just get or receive and deliver the training.

The product is easy to use.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Managing Director at WISE VARY
Real User
Better GUI and easy scalability
Pros and Cons
  • "The initial setup is very simple."
  • "There is room for improvement in security features."

What is our primary use case?

My use case is to try from the customer experience because right now, we work from home and anywhere. So, and also the power consumption of the desktop and IT security are concerns. 

What is most valuable?

I find the virtual desktop and its spacious capacity to be the most valuable aspect of VMware Horizon View in my experience.

What needs improvement?

There is room for improvement in security features. In the next release, perhaps they could add some 3D features to Horizon View, especially considering the concerns around ransomware and security. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

It's stable; we haven't experienced any major issues or glitches.

What do I think about the scalability of the solution?

We can scale it easily. There are around 200 users in my company who use Horizon View. 

How are customer service and support?

In terms of technical support, it's easier to contact the support team with Horizon View.

How was the initial setup?

The initial setup is very simple. 

What's my experience with pricing, setup cost, and licensing?

The solution has a higher price than competitors. The price could be more flexible for clients.

Which other solutions did I evaluate?

In my experience, the deployment process is better with Horizon View than with other solutions. The GUI is also better and it's easier to operate. And in terms of technical support, it's easier to contact the support team with Horizon View.

What other advice do I have?

I would definitely recommend using this solution. Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Horizon 8
August 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Senior Executive Manager - Data Center Virtualization at a insurance company with 1,001-5,000 employees
Real User
High availability, user-friendly, reliable, and integrates well
Pros and Cons
  • "I appreciate how simple and straightforward the operation of VMware Horizon View is."
  • "Using a printer with the VDI is not a straightforward process."

What is our primary use case?

We are using VMware Horizon View in two ways - for both virtual disk infrastructure (VDI) and application virtualization. 

The primary use case is for individuals external to our company to connect and access internal resources. This is done by publishing a virtual desktop point to allow access.

How has it helped my organization?

In terms of productivity, VMware Horizon View has been extremely beneficial.

We can run 100 percent of our employees remotely using VDI. We have anywhere from two the three thousand employees.

What is most valuable?

I appreciate how simple and straightforward the operation of VMware Horizon View is. It is very user-friendly and can be used on any device, anywhere, and anytime.

What needs improvement?

There are certain areas that require improvement, and in my opinion, the most important factor is with some instances where I have experienced limitations, particularly with the printing service. Using a printer with the VDI is not a straightforward process.

Overall, in my opinion, the solution works perfectly.

For how long have I used the solution?

I have been using VMware Horizon View since 2016, for seven years.

During this time, I have used several versions and performed multiple upgrades. I initially began with version 6.2, then proceeded to upgrade to 7.1, 7.4, and now to 7.13. Currently, I am planning to upgrade to version 8.

What do I think about the stability of the solution?

VMware Horizon View is quite a stable solution. We have had no issues.

What do I think about the scalability of the solution?

In my opinion, scaling up to ten sites is easily achievable as the solution is highly scalable. It can be scaled not only within a single site but across multiple sites as well.

We have approximately two thousand people in our environment that are using VMware Horizon View.

We are not only planning to provide access to external employees but also aiming to expand access to internal employees.

How are customer service and support?

The last time I contacted them was about an issue with USB printing, which I believe was related to a Microsoft patch rather than a VMware issue. It seems that the USB printing feature was affected negatively by the Microsoft patch.

To clarify, the printer redirection feature within VMware Horizon was impacted by a Microsoft patch or update, which resulted in the feature not functioning properly. Both products are involved in this issue.

Which solution did I use previously and why did I switch?

Previously, we were using We were using Citrix XenApp.

How was the initial setup?

Building the infrastructure is relatively straightforward; however, the challenge is in retrieving the master image or golden image for your desktop, which can be a time-consuming process depending on your specific needs. 

For an experienced individual, the implementation of the health solution should not take more than three days.

What about the implementation team?

To be honest, I was able to implement it on my own. However, it's important to note that you may require certain prerequisites from the network team if you plan to make the solution highly available, such as utilizing LoadRunner and other tools.

What was our ROI?

In my personal opinion, the solution is worth the investment and provides good value for its cost.

What's my experience with pricing, setup cost, and licensing?

I cannot provide a detailed comment on the pricing; however, I can say that it is quite expensive.

The licensing for VDI is divided into multiple modules, including standard and enterprise options. There are different types of licensing available for VDI.

Which other solutions did I evaluate?

We were considering Microsoft VDI as well as Zendesk.

What other advice do I have?

In my opinion, for large enterprise companies, if the solution is implemented properly with high availability and designed using best practices, there should be no issues.

I would rate VMware Horizon View a ten out of ten.

Nothing is perfect, but this product is amazing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Research Engineer
Real User
A big, stable solution with good user profiles and policies
Pros and Cons
  • "The solution includes good user profiles and policies."
  • "The standard license does not include certain features."

What is our primary use case?

Our company uses the solution as a virtual desktop for clients at universities and banks. One customer has more than 200 users who log in from anywhere. 

What is most valuable?

The solution includes good user profiles and policies. 

The solution integrates well with other VMware products.

Productivity is improved with use of the solution. 

What needs improvement?

The standard license does not include certain features. 

Customers do not understand the requirements for VGA solutions so education and marketing are needed. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable compared to other platforms. 

What do I think about the scalability of the solution?

The solution is scalable to any number of devices or users and integrates well with other VMware products. 

How are customer service and support?

Technical support is responsive and solves issues quickly so I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Citrix.

How was the initial setup?

The setup is straightforward in comparison to Citrix. 

What about the implementation team?

Our internal team implements the on-premises solution for clients and utilizes third-party providers for VGA components. 

Ongoing maintenance only requires two team members. 

What's my experience with pricing, setup cost, and licensing?

The pricing can be a challenge because certain features are not standard and require a separate license. 

The solution can be costly for customers who do not run mission-critical applications or who have less than 50 users. For these use cases, we recommend alternative products. 

Which other solutions did I evaluate?

I evaluated other options that included RDS. 

What other advice do I have?

The solution is big and stable with many features. Integrations and user scalability are easy compared to other products. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Gurpreet_Singh - PeerSpot reviewer
Cloud transformation & migration manager at Accenture company
Real User
Very flexible, reliable and user-friendly
Pros and Cons
  • "This product works quickly and is reliable."
  • "Lacks sufficiently robust audio redirections."

What is our primary use case?

The solution is useful for anyone working from home. It enables connection to office workstations and open corporate portals. We can access all files and folders, and collaborate with other team members. I'm a company manager. 

What is most valuable?

This product works quickly and is reliable. You feel like you're working on your own desktop and not on a remote desktop.

What needs improvement?

The one thing that could be improved would be to implement more robust audio redirections. When we are talking on headphones, using Teams, or any other communicator, there shouldn't be any lag time, voices cutting out, or interrupted connections. It has improved from what it was initially, but there's still a way to go. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the scalability of the solution?

The solution is definitely scalable. If you want to change computer size, or need more horsepower, it can be done. You can also work with multiple flavors of operating systems and if you need to test and work with Linux servers, or open two or more windows, you can do that too.

How are customer service and support?

The solution requires very little technical support because the environment is very stable. The vendors provide great training and have a good knowledge base if any assistance is required. 

Which solution did I use previously and why did I switch?

I previously used Dell vWorkspace but they halted development when it was sold. We had concerns regarding ongoing support and the lack of development so we switched to Horizon. 

How was the initial setup?

The initial setup is really straightforward. It doesn't take more than five minutes and doesn't require external help. 

What other advice do I have?

I recommend this product and rate it nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1665633 - PeerSpot reviewer
Systems Administrator at a financial services firm with 1,001-5,000 employees
Real User
Instant clone feature makes it easier to scale up and manage virtual desktops but troubleshooting should be better
Pros and Cons
  • "Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management."
  • "They need to make troubleshooting, diagnostics, and error reporting a little better."

What is our primary use case?

We use it to provide virtual client desktops for remote users or data center users. It's basically for people to work from home or for a call center.

What is most valuable?

Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management.

What needs improvement?

They need to make troubleshooting, diagnostics, and error reporting a little better. There are too many consoles with different error messages to identify a problem and figure out how to fix it

For how long have I used the solution?

I have been using VMware Horizon for 10 years.

What do I think about the stability of the solution?

It's hard to generally classify this product's performance as stable or not. The performance is dependent on the hardware, not the product. If you have fast hardware, it's going to be fast. If you have slow hardware, it's going to be slow.

How are customer service and technical support?

Technical support is better than most. I would say it's above average.

How was the initial setup?

It's very complex. There are multiple steps, connectors, and servers. All of them have multiple components that all talk, so that's never going to be easy. But I think it's complex because of what it's doing. And if you use it all the time, that complexity just becomes familiar.

What about the implementation team?

We implemented in-house.

What other advice do I have?

Test it. You can't just listen to a consultant. You have to test it yourself and set up a proof of concept.

I would rate VMware Horizon a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Chief Engineer at ministry of electricity
Real User
Stable, fair cost, and supports multi-user environments and all kinds of virtual machines and operating systems
Pros and Cons
  • "It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine. It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people."
  • "It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7. In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi."

What is our primary use case?

We used this solution for a complaint management and support system. The project was a combination of Horizon 7, VMware, Oracle Database, Apex, and GlassFish. Most of them were deployed on Linux or Windows, and we implemented a center to manage the VMware cluster.

The main software, based on Oracle Database, gave the operator a terminal and different kinds of forms for entering the data that they got from the customers. The virtual machines were based on Horizon 7. We completed this project in 2018, and it is still working.

What is most valuable?

It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine.

It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people. 

What needs improvement?

It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7.

In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi.

What do I think about the stability of the solution?

It is stable. We didn't have any issues.

What do I think about the scalability of the solution?

If you are a small business, and you can easily grow from, let's say, 10 people to maybe 30 or 60 people. You can buy and scale based on your needs.

In terms of the number of users, we have four groups of operators who use this solution. Each group has six to seven users.

How are customer service and technical support?

Their technical support is good. We faced an issue after deploying the product, and in less than 24 hours, we got a response from VMware. Everything was good.

How was the initial setup?

You need to get trained and have a license to be able to deploy it.

What about the implementation team?

We deployed it on our own. I take care of its maintenance.

What's my experience with pricing, setup cost, and licensing?

Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses.

What other advice do I have?

You should know why you need this solution. Before working with Horizon 7, you should have at least three to six months of experience with VMware and ESXi. You also need to get well trained in Horizon 7. 

I would rate VMware Horizon 7 an eight out of ten. It is a stable and feature-rich solution at a fair price.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ricardo Franco Mahecha - PeerSpot reviewer
VMware Consultant at V2S Corporation
Real User
Top 5Leaderboard
Offers good scalability and stability
Pros and Cons
  • "It is easy to scale. I would rate the scalability a ten out of ten."
  • "There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM)."

What is our primary use case?

I use VMware Horizon for a variety of workforce, both internal and external.

How has it helped my organization?

The solution is easier to deploy and maintain on any Windows desktop, making it simpler to manage. It provides a robust infrastructure.

What is most valuable?

The most valuable feature is the instant clones, the integration with ESXi, and the center servers are the standout features.

What needs improvement?

There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM). So, it's important to integrate all these infrastructure elements into one window.

For how long have I used the solution?

I have been using this solution for six years. We used version 7, now we are using VMware Horizon 8. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is easy to scale. I would rate the scalability a ten out of ten.

How was the initial setup?

The complexity of the initial setup was acceptable. 

What was our ROI?

There is a big return of investment. Because I implemented it in a university, and they mentioned that the administration of lab PCs became much more efficient. Tasks that used to take a month now take less than a week, so it's a significant return on investment.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I recommend choosing the best implementation company because sometimes clients aren't happy with Horizon due to poor implementation. I've seen this happen often. So, selecting a company with a lot of experience and successful implementations is essential. Sometimes, users get frustrated not with the product itself but with the way it's implemented.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.