- SSL offloading
- Unlimited number of protected servers
- Load balancing
Head of Security at a tech company with 1,001-5,000 employees
If a customer has a web portal that frequently experiences attacks, FortiWeb blocks all negative traffic.
What is most valuable?
How has it helped my organization?
If a customer has a web portal that frequently experiences attacks, FortiWeb blocks all negative traffic.
What needs improvement?
It would be great if FortiWeb could provide web forms like Microsoft TMG. (For example, OWA Exchange portal or SharePoint portal.) Many of our customers are looking forward to this functionality.
For how long have I used the solution?
I don’t use it, but as a partner of Fortinet, I implement it at customers’ sites. Our customers have been using it for about two years.
Buyer's Guide
Fortinet FortiWeb
August 2025

Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
What do I think about the stability of the solution?
One of our customers recently experienced a stability problem. The customer has two FortiWeb appliances in an HA cluster (A-P). Something happened and both FortiWeb units became MASTER. Only a reboot of one of the units helped them. We opened a ticket.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and support?
Sometimes technical support is very slow, but sometimes they work very fast. So I will rate it 5/10.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup is not very complex. But if we have problems with configuration, we ask support.
What's my experience with pricing, setup cost, and licensing?
We always recommend the full bundle, but sometimes we offer a budget-conscious solution for the customer.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
Look at the PRICE and the PERFORMANCE.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Fortinet partner.
Network Engineer at a mining and metals company with 1,001-5,000 employees
It can bandwidth limitations and restrictions at the individual IP, group IP, and total IP levels. The user interface and update/support is not quite user-friendly.
What is most valuable?
The bandwidth limitation and restriction feature is most reliable and useful, working as expected and hasn’t had any crash or excessive load issues.
Using the interface to set bandwidth limitations and restrictions at the individual IP, group IP, and total IP levels is really useful for allocating dedicated bandwidth for senior users, reducing it for public users, etc.
How has it helped my organization?
This product allows our organization to manage each user’s bandwidth limitation for internet service and overall.
What needs improvement?
The user interface and update/support is not quite user-friendly.
Obviously nowadays these are just normal features, but we are looking for QoS, application visibility, web filtering and mostly threat detection/malware protection/IPS for security side/etc.
For how long have I used the solution?
We have been using it for five years.
What do I think about the stability of the solution?
We have not encountered any stability issues. Not at all. We have placed it in our data center, and the equipment’s hardware stability is quite good. The equipment works fine when there is a power outage and comes back. Never had a hardware issue.
What do I think about the scalability of the solution?
We knew the equipment’s scalability and feature range, so it is fair.
How are customer service and technical support?
There were a few issues with technical support when we tried to extend contract/support.
Which solution did I use previously and why did I switch?
We used Microsoft ISA software firewall, and we encountered hardware and software failures a lot. We decided to change to a hardware solution because of many power outages.
How was the initial setup?
Initial setup was straightforward and easy to manage.
What's my experience with pricing, setup cost, and licensing?
Pricing is bit high but fair for a hardware unit. However, licensing and benefits for my country and region is not good.
What other advice do I have?
It is an easy-to-manage, great product for a small office.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiWeb
August 2025

Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
IT Admin at a comms service provider with 1,001-5,000 employees
I set it up on my own. I'd like to see improvements in its internet and servers features.
What is most valuable?
- Firewall policy
What needs improvement?
- Internet
- Servers
For how long have I used the solution?
I have used it for a year and a half.
What do I think about the stability of the solution?
We had one stability issue when I ran it once with Wireshark; it froze.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
I cannot rate technical support because I have not used it yet.
Which solution did I use previously and why did I switch?
How was the initial setup?
Initial setup was not that difficult. It was different to my previous solution; I could do it on my own.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
- Be aware of logs.
- Does not compare with Check Point about finding policies.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Expert at a financial services firm with 501-1,000 employees
It helps us protect our web and database servers from being penetrated from outside the office.
What is most valuable?
The most valuable features of the product are its IPS and VPN server.
How has it helped my organization?
The device is very handy and it helps us to protect our web and database servers from being penetrated from outside the office.
What needs improvement?
The antivirus and the IPS can be improved in the future.
For how long have I used the solution?
I have used it for about two years.
What do I think about the stability of the solution?
Fortunately, we have not yet encountered any stability issues!
What do I think about the scalability of the solution?
With the 600-C model, we had some scalability issues.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was very straightforward and simple.
What's my experience with pricing, setup cost, and licensing?
These devices, especially the 1500-D model, are really worth purchasing and using.
Which other solutions did I evaluate?
Before choosing this product, we evaluated many products such as Cisco, Juniper, Cyberoam, and Sophos.
What other advice do I have?
In my opinion, the FortiGate appliances, and especially the D series, are really powerful ones and worth providing for your network.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Expert at a tech services company
Next-gen firewall and built-in server load balancing. A BYOD feature is missing.
What is most valuable?
- UTM
- Ease of use
- Built-in server load balancing
- VPN
- Next-gen firewall features
How has it helped my organization?
It provides good security visibility.
What needs improvement?
A BYOD feature is missing; this could be a good add-on.
For how long have I used the solution?
I have used it for about 18 months.
What do I think about the stability of the solution?
I did not really encounter any stability issues; it performs well.
What do I think about the scalability of the solution?
I have not encountered any scalability issues in 18 months.
How are customer service and technical support?
Technical support is average; it could improve.
Which solution did I use previously and why did I switch?
We previously used Cisco PIX and ASA. We switched because there is no next-gen firewall in the Cisco portfolio.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive. Licensing could get expensive as we add feature sets.
Which other solutions did I evaluate?
Before choosing this product, we evaluated Palo Alto, SonicWALL and Juniper.
What other advice do I have?
It is a good option, keeping in mind pricing and features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at a local government with 501-1,000 employees
It’s an all-in-one solution that gives more Wi-Fi control capability.
What is most valuable?
- Routing
- Web filtering
- Wi-Fi control
How has it helped my organization?
It’s an all-in-one solution that lowers the cost of having multiple solutions. It gave us more Wi-Fi control capability.
What needs improvement?
- Logging
For how long have I used the solution?
We have been using this model for one year. We previously implemented earlier models for six years.
What do I think about the stability of the solution?
We have encountered very few stability problems. In six years, we had one device that need to be shipped back to Fortinet. We had HA set up at that location, so there was no down time.
We did not have a problem upgrading their firmware updates.
What do I think about the scalability of the solution?
Yes and no; you have to size it right before buying. The hardware on some models is not expandable, but you can easily turn software add-ons on and off.
How are customer service and technical support?
I’ll give them an 8/10 for technical support.
Which solution did I use previously and why did I switch?
We had a Cisco router and a Barracuda. We switched from that to a FortiGatefirewall and the Cisco Router. Finally, when the Cisco router was going bad, we replaced it with a FortiGate 100 for firewall and routing capability.
How was the initial setup?
Initial setup complexity depends on the network. The admin console is easy to use.
What's my experience with pricing, setup cost, and licensing?
They have options for their licensing. Look at what you are going to use it for and purchase that way.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options. We had one of the smaller firewalls, and we upgraded to one of their bigger ones.
What other advice do I have?
Look at sizing. And if you are a 24/7/365 shop, get two for HA.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Support Engineer at a consumer goods company with 51-200 employees
You can set QoS according to application priority.
Valuable Features
- Security profiles with application control & web filtering. You can filter which applications are allowed or blocked inside your network, according to the port they are using. Web filtering - which can be applied to Skype for example, prevent botnets, and P2P - also is very helpful when you want to control what is allowed inside the network.
- QoS. You can set QoS according to application priority.
- Antivirus from end to end
- Remote and site-to-site VPN
Improvements to My Organization
We have minimized our expenses for internet security/antivirus in host-side products such as FortiClient installation, which has antimalware/web security/antivirus and protects the host from vulnerabilities while connected to the server.
Room for Improvement
I would like to see support for throughput up to 10 gbps and WAN support. Depending on your device’s design, I’d like to see throughput support up to 2 mbps for SSL, 3 mbps for IPS, and 1.5 mbps for applications. This might already be offered with newer versions.
I haven't used the latest release of device. From my current device perspective, reporting is good, but I want to see, in the future releases if they haven't done yet, is the total traffic alert (highest peak) that could receive on mobile or email. This is very helpful if you could set in required interval to monitor the total traffic that could feel the traffic in your hands.
Use of Solution
I have used it for five years.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
I rate the level of technical support 9/10.
Initial Setup
It was straightforward for minimal configuration and requirements, CLI for complex configuration.
Pricing, Setup Cost and Licensing
Pricing and licensing is good and it depends on what the business solution requires.
Other Advice
FortiNet shows me the health of the entire network. Evaluate how you would use FortiNet UTM. Look for the solution which fits your business infrastructure requirements such as VPNs, firewalls, application and web filtering, throughput, and most of all, which device which gives you the best performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Developer, Project Manager at FPT Software
It makes our web site system work nice and smooth. The UI is a little complicated for new users.
What is most valuable?
- Firewall
- Load balancing
How has it helped my organization?
It makes our web site system work nice and smooth.
What needs improvement?
The UI is a little complicated for new users.
For how long have I used the solution?
I have been using it for over a year.
What do I think about the stability of the solution?
I have not yet encountered any stability issues.
What do I think about the scalability of the solution?
I have not yet encountered any scalability issues.
How are customer service and technical support?
I have even contacted technical support once.
Which solution did I use previously and why did I switch?
My web site used MS NLB service for load balancing and IPS firewall at first, but when our site's connection grew bigger, we discovered that we needed another solution. We chose FortiWeb after a little research into the market.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little high.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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This review seems to apply to Fortinet's Fortigate firewalls instead of Fortiweb (Web Application Firewall).