PeerSpot user
IT Support Engineer at a consumer goods company with 51-200 employees
Real User
You can set QoS according to application priority.

What is most valuable?

  • Security profiles with application control & web filtering. You can filter which applications are allowed or blocked inside your network, according to the port they are using. Web filtering - which can be applied to Skype for example, prevent botnets, and P2P - also is very helpful when you want to control what is allowed inside the network.
  • QoS. You can set QoS according to application priority.
  • Antivirus from end to end
  • Remote and site-to-site VPN

How has it helped my organization?

We have minimized our expenses for internet security/antivirus in host-side products such as FortiClient installation, which has antimalware/web security/antivirus and protects the host from vulnerabilities while connected to the server.

What needs improvement?

I would like to see support for throughput up to 10 gbps and WAN support. Depending on your device’s design, I’d like to see throughput support up to 2 mbps for SSL, 3 mbps for IPS, and 1.5 mbps for applications. This might already be offered with newer versions.

I haven't used the latest release of device. From my current device perspective, reporting is good, but I want to see, in the future releases if they haven't done yet, is the total traffic alert (highest peak) that could receive on mobile or email. This is very helpful if you could set in required interval to monitor the total traffic that could feel the traffic in your hands.

For how long have I used the solution?

I have used it for five years.

Buyer's Guide
Fortinet FortiWeb
April 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

I rate the level of technical support 9/10.

How was the initial setup?

It was straightforward for minimal configuration and requirements, CLI for complex configuration.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is good and it depends on what the business solution requires.

What other advice do I have?

FortiNet shows me the health of the entire network. Evaluate how you would use FortiNet UTM. Look for the solution which fits your business infrastructure requirements such as VPNs, firewalls, application and web filtering, throughput, and most of all, which device which gives you the best performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Rochmat - PeerSpot reviewer
Sales Manager For State-Ownership Enterprise at PT EDI INDONESIA
Reseller
Useful sandboxing, effective threat protection, and simple configuration
Pros and Cons
  • "The most valuable features in Fortinet FortiWeb are sandboxing and threat prevention."
  • "In my experience, Fortinet FortiWeb could improve the intelligent features to acknowledge whether any threat or incident that's running happened. Then give us the ability to escalate it to layer 2 or layer 3 in the network operations."

What is most valuable?

The most valuable features in Fortinet FortiWeb are sandboxing and threat prevention. 

What needs improvement?

In my experience, Fortinet FortiWeb could improve the intelligent features to acknowledge whether any threat or incident that's running happened. Then give us the ability to escalate it to layer 2 or layer 3 in the network operations.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately two years.

What do I think about the stability of the solution?

I have found Fortinet FortiWeb to be stable.

What do I think about the scalability of the solution?

The solution is scalable, but it can only scale at a medium level.

How are customer service and support?

We use the technical support from the system integration, not directly with Fortinet FortiWeb. It takes them a lot of time to solve an issue when we submit a complaint.

in Indonesia, we need more knowledgeable local support.

How was the initial setup?

The initial implementation is simple and the configuration is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiWeb is reasonable. This is one of the key factors of why we use this solution.

What other advice do I have?

I rate Fortinet FortiWeb an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
April 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Anupama Perera - PeerSpot reviewer
Marketing at Bluechip Technical Services Pvt Ltd
Reseller
Top 10
Affordable and stable high-end product
Pros and Cons
  • "FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is always extremely high."
  • "FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem."

What is our primary use case?

I'm using FortiWeb as a web-based firewall.

What needs improvement?

FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem. 

What do I think about the stability of the solution?

FortiWeb is stable.

What do I think about the scalability of the solution?

For scalability, I rate FortiWeb nine out of 10. There's a little room for improvement there.

How are customer service and support?

Fortinet customer support is good. 

What's my experience with pricing, setup cost, and licensing?

FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is always extremely high. 

What other advice do I have?

I rate FortiWeb nine out of 10. I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user821967 - PeerSpot reviewer
Viznet Bilişim Hizmetleri
Real User
Auto Learn makes policy additions or deletions for my customers very simple​
Pros and Cons
  • "Auto Learn feature: Makes policy additions or deletions for my customers very simple​"
  • "HA Architecture needs improvement. I would improve it by working on AP HA."

How has it helped my organization?

Security.

What is most valuable?

  • Web application security features, because they are more effective
  • Stability 
  • Auto Learn feature: Makes policy additions or deletions for my customers very simple

What needs improvement?

HA Architecture. I would improve it by working on AP HA.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with stability, with the true network topology.

How are customer service and technical support?

I am Fortinet expert, but L4 support is working very well.

Which solution did I use previously and why did I switch?

Previously used F5, NetScaler, Imperva. Other products feature LB WAFs, so a limited WAF feature. This product's primary feature is WAF. I chose this product because it prioritizes security.

How was the initial setup?

Very complex. More security features.

What's my experience with pricing, setup cost, and licensing?

Cheaper than others.

Which other solutions did I evaluate?

F5, NetScaler, Imperva and Squid.

What other advice do I have?

Here's how I would break down my rating of this product:

  • Session Management: 10 out of 10 
  • Security: 10 out of 10 
  • Stability: 10 out of 10
  • Health check feature: eight out of 10.

If your goal is security, FortiWeb is your best choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user430797 - PeerSpot reviewer
Network Engineer at a mining and metals company with 1,001-5,000 employees
Vendor
It can bandwidth limitations and restrictions at the individual IP, group IP, and total IP levels. The user interface and update/support is not quite user-friendly.

What is most valuable?

The bandwidth limitation and restriction feature is most reliable and useful, working as expected and hasn’t had any crash or excessive load issues.

Using the interface to set bandwidth limitations and restrictions at the individual IP, group IP, and total IP levels is really useful for allocating dedicated bandwidth for senior users, reducing it for public users, etc.

How has it helped my organization?

This product allows our organization to manage each user’s bandwidth limitation for internet service and overall.

What needs improvement?

The user interface and update/support is not quite user-friendly.

Obviously nowadays these are just normal features, but we are looking for QoS, application visibility, web filtering and mostly threat detection/malware protection/IPS for security side/etc.

For how long have I used the solution?

We have been using it for five years.

What do I think about the stability of the solution?

We have not encountered any stability issues. Not at all. We have placed it in our data center, and the equipment’s hardware stability is quite good. The equipment works fine when there is a power outage and comes back. Never had a hardware issue.

What do I think about the scalability of the solution?

We knew the equipment’s scalability and feature range, so it is fair.

How are customer service and technical support?

There were a few issues with technical support when we tried to extend contract/support.

Which solution did I use previously and why did I switch?

We used Microsoft ISA software firewall, and we encountered hardware and software failures a lot. We decided to change to a hardware solution because of many power outages.

How was the initial setup?

Initial setup was straightforward and easy to manage.

What's my experience with pricing, setup cost, and licensing?

Pricing is bit high but fair for a hardware unit. However, licensing and benefits for my country and region is not good.

What other advice do I have?

It is an easy-to-manage, great product for a small office.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Information Security Leader at a government
Vendor
It has helped us prevent exploitation of vulnerabilities while we are working on code. Signatures are basic and prone to firing false positives.

What is most valuable?

  • It supports OWASP top 10.
    As you can see, the attack types are mapped to OWASP top 10. The policy creation always follows the procedure:
  1. Create first the objects needed.
  2. Assemble the policy.
  • The GUI interface is intuitive. I have never needed to use the CLI
  • It has good reports.It is easy to manage.

How has it helped my organization?

The portal has a lot of vulnerabilities, which are not easy to solve quickly. The device has helped us to prevent exploitation of them while we are working on the code.

What needs improvement?

The signatures are very basic and prone to firing false positives. For example, FortiWeb detects this string as an attack because it detects "perl" in it:

User-Agent: Mozilla/5.0 (compatible; PaperLiBot/2.1; https://support.paper.li/entries/20023257-what-is-paper-li)

This is a false positive. If the signature was more complex, that would not occur.

For how long have I used the solution?

I have been using it for four years.

What do I think about the stability of the solution?

I have not encountered any stability issues, but it always consumes a lot of memory.

How are customer service and technical support?

Technical support is 7/10. We had a pair of cases without solution; one URL-rewriting related and another one Lync Enterprise-related. In both cases, we had to search for alternate solutions.

Which solution did I use previously and why did I switch?

ISA Server was working as a reverse proxy, but it lacks web attack prevention. Also, because the platform is dedicated and the OS is hardened.

How was the initial setup?

It has an auto-learn module that makes it easy to establish the first policy, after which you can customize it. It is straightforward to configure the FortiWeb. We have encountered that it is especially difficult to work with URL rewriting, because of regular expressions.

What's my experience with pricing, setup cost, and licensing?

Price and licensing is fine; it is one of the cheapest solutions and does its job.

Which other solutions did I evaluate?

We also evaluated F5 and Imperva. Fortinet won because of its price. It has done its work for the last four years; the only problem that I have seen is the high false-positives rate which prevents us from focusing on the real attacks.

What other advice do I have?

It has a good quality/price relationship. The web vulnerability scan module is useless.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user976896 - PeerSpot reviewer
Network Engineer at a tech services company with 201-500 employees
Reseller
User-friendly GUI, easy to configure, and technical support responds quickly
Pros and Cons
  • "The GUI is user-friendly."
  • "The integration with other products should be improved."

What is our primary use case?

We are a product reseller and this is one of the solutions that we provide for our customers. At this point, we have only implemented it for one customer.

What is most valuable?

The GUI is user-friendly.

It is easy to configure compared to solutions by other vendors, such as F5.

What needs improvement?

The integration with other products should be improved.

This product does not come with bare metal protection, so we need more network features. We don't want to be as dependent on a separate next-generation firewall.

The pricing could be made more competitive.

What do I think about the stability of the solution?

So far, the stability has been okay.

What do I think about the scalability of the solution?

We have not had a problem with scalability but we have only deployed it for one project.

How are customer service and technical support?

The technical support is very good and they are fast to respond.

Which solution did I use previously and why did I switch?

I have also worked with similar solutions by F5 and Barracuda. FortiWeb is easier to configure because the F5 product requires more technical knowledge. The Barracuda solution has the advantage that DDoS support is built-in and there is no need to integrate with other products.

How was the initial setup?

The initial setup is straightforward, although integration is more difficult. For example, if you want to have DDoS attack support then you need to integrate with the firewall. With the solution from Barracuda, the DDoS capability is already included.

What's my experience with pricing, setup cost, and licensing?

FortiWeb is more expensive than some competing products.

Which other solutions did I evaluate?

We have a lot of requests for Barracuda solutions from our customers. One of the reasons for this is that the pricing is cheaper by quite a lot.

What other advice do I have?

While I have not done comprehensive testing with FortiWeb, I have no complaints so far.

My advice for anybody who is considering this product is that if they are not very advanced in terms of technical training, this product is a good choice because it is very simple to implement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Technical Advisor at a tech services company with 51-200 employees
Real User
L-7 protection safeguards legacy servers/applications without changing application code
Pros and Cons
  • "Other than the additional security with exploit protection, we have simpler certificate handling, as we can keep internal servers using internal certificates continuously distributed and updated by Active Directory Group Policy, while the public certificates become updated only in a single place, FortiWeb itself."
  • "SSL Offloading simplifies the public certificate handling and brings additional protection features."
  • "L-7 protection makes possible to protect legacy/not up-to-date servers/applications without changing the application code."
  • "Centralized management of multiple devices, and GUI improvement, could reduce the learning curve."
  • "The interface could have the interdependent elements arranged sequentially and wizards that go through most common deployment actions."
  • "Centralized configuration using FortiManager – like what exists for NGFW FortiGate appliances - would improve the configuration."

How has it helped my organization?

Other than the additional security with exploit protection, we have simpler certificate handling, as we can keep internal servers using internal certificates continuously distributed and updated by Active Directory Group Policy, while the public certificates become updated only in a single place, FortiWeb itself.

What is most valuable?

SSL Offloading, as it simplifies the public certificate handling and brings additional protection features. 

Also, L-7 protection, as it makes possible to protect legacy/not up-to-date servers/applications without changing the application code.

What needs improvement?

  • Centralized management of multiple devices, and GUI improvement, could reduce the learning curve. 
  • The interface could have the interdependent elements arranged sequentially and wizards that go through most common deployment actions. 
  • Centralized configuration using FortiManager – like what exists for NGFW FortiGate appliances - would improve the configuration.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability. (Actually, our traffic usually does not reach 50% of unit capacity).

How are customer service and technical support?

Good. Usually takes one day to get over all the assessment procedures to start to handle the issue.

Which solution did I use previously and why did I switch?

The previous vendor discontinued its product.

How was the initial setup?

A little bit complex, as understanding the GUI arrangement and terms took more time and effort than we expected.

What's my experience with pricing, setup cost, and licensing?

Keep a loose margin between your actual bandwidth and the product sizing when using hardware appliances. Only virtual machines are upgradable to larger sizes.

Which other solutions did I evaluate?

We acquired a Fortinet-based project, so we didn’t evaluate other ones.

What other advice do I have?

I rate it eight out of 10. I understand that a 10 is for products that not only execute smoothly but are also easy to use and manage, even when used on a multi-site corporation.

Take at least the Fortinet online course, or make sure that your reseller has experienced professionals.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.