CEO at a tech services company with 1-10 employees
MSP
Protects our customers' web infrastructure environment
Pros and Cons
  • "The most valuable feature is the web application firewall (WAF)."
  • "Fortinet FortiWeb has improved my organization by protecting our customer's web infrastructure environment."
  • "​Their support needs improvement."

How has it helped my organization?

Fortinet FortiWeb has improved my organization by protecting our customers' web infrastructure environment.

What is most valuable?

The most valuable feature is the web application firewall (WAF).

What needs improvement?

Their support needs improvement.

For how long have I used the solution?

More than five years.
Buyer's Guide
Fortinet FortiWeb
April 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and support?

I would rate their technical support as a nine out of 10.

Which solution did I use previously and why did I switch?

We previously used NetScaler.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

Evaluate this product against other vendors out there.

We were previously a partner.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Products Specialist at a tech services company with 51-200 employees
Real User
Useful for integrating solutions but could have more customization
Pros and Cons
  • "It's easy to use and allows us to integrate solutions together."
  • "The solution could have more customization."

What is our primary use case?

We use Fortinet FortiWeb for our VPN. The solution is always updated to the latest version.

The solution is deployed on-premises.

What is most valuable?

It's easy to use and allows us to integrate solutions together.

What needs improvement?

The solution could have more customization.

For how long have I used the solution?

I have used this solution for one year.

What do I think about the stability of the solution?

It's very stable.

I would rate the stability as six out of ten.

What do I think about the scalability of the solution?

It's scalable. 

I would rate the scalability as seven out of ten.

How are customer service and support?

Technical support is helpful and they respond quickly. I would rate them as eight out of ten.

How was the initial setup?

I would rate the setup as five out of ten.

What about the implementation team?

Our IT department implemented the solution.

What's my experience with pricing, setup cost, and licensing?

The cost isn't expensive.

What other advice do I have?

I would rate this solution as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
April 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
PeerSpot user
Information Security Expert at a financial services firm with 501-1,000 employees
Vendor
It helps us protect our web and database servers from being penetrated from outside the office.

What is most valuable?

The most valuable features of the product are its IPS and VPN server.

How has it helped my organization?

The device is very handy and it helps us to protect our web and database servers from being penetrated from outside the office.

What needs improvement?

The antivirus and the IPS can be improved in the future.

For how long have I used the solution?

I have used it for about two years.

What do I think about the stability of the solution?

Fortunately, we have not yet encountered any stability issues!

What do I think about the scalability of the solution?

With the 600-C model, we had some scalability issues.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

These devices, especially the 1500-D model, are really worth purchasing and using.

Which other solutions did I evaluate?

Before choosing this product, we evaluated many products such as Cisco, Juniper, Cyberoam, and Sophos.

What other advice do I have?

In my opinion, the FortiGate appliances, and especially the D series, are really powerful ones and worth providing for your network.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network System Administrator at a computer software company with 201-500 employees
Real User
Protected our web servers from outside attacks. Certificates were deleted when firmware was upgraded.
Pros and Cons
  • "We were able to protect our web servers from outside attacks."
  • "The false positives are annoying.​"
  • "I had some small problems when I was upgrading firmware. After the upgrade, some of my certificates were deleted.​"

How has it helped my organization?

We were able to protect our web servers from outside attacks. It has really helped us with publishing servers which were published on Microsoft Forefront TMG.

What is most valuable?

All of its feature are valuable to us. If you ask me which is the most valuable, it is the load balancing, then I would say the security features. Publishing OWA is also a good feature.

What needs improvement?

We started with FortiWeb400C, then we did an upgrade to FortiWeb 400D. I had some small problems when I was upgrading firmware. After the upgrade, some of my certificates were deleted.

The false positives are also annoying.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We did not encounter with any stability issues.

What do I think about the scalability of the solution?

We did not encounter with any scalability issues.

How are customer service and technical support?

Fortinet technical support is really good. I would give them a nine out of 10.

Which solution did I use previously and why did I switch?

We did not use a WAF before. We used Microsoft TMG, but it is not a WAF.

How was the initial setup?

Initial setup is straightforward, and it is not too complex.

What's my experience with pricing, setup cost, and licensing?

It really pays off to buy licences for multiple years.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is a really good product. It is worth using in your network.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners.
PeerSpot user
it_user818139 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Consultant
Give us built-in security templates, strong threat intelligence, and is AV integrated
Pros and Cons
  • "Also, if you serve files or you accept files with your server, Fortiweb has built-in antivirus. The Fortinet product family also provides good IP intelligence (botnet C&C, etc.)."
  • "Built-in security templates, AV integrated, strong threat intelligence."

    How has it helped my organization?

    With other vendors you need to go through a learning period. With FortiWeb you can just apply a high-security profile and move on. It's very easy to reduce false positives.

    What is most valuable?

    • Built-in security templates
    • AV integrated
    • Strong threat intelligence

    Also, if you serve files or you accept files with your server, Fortiweb has built-in antivirus. The Fortinet product family also provides good IP intelligence (botnet C&C, etc.).

    Requires very little effort to add device to topology or replace existing WAF device with FortiWeb.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    No issues with scalability.

    How are customer service and technical support?

    Eight out of 10.

    Which solution did I use previously and why did I switch?

    F5, A10, KEMP.

    How was the initial setup?

    It's very easy.

    What other advice do I have?

    Be sure to look at industry reviews, they have good knowledge about threat intelligence.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user256842 - PeerSpot reviewer
    IT Admin at a comms service provider with 1,001-5,000 employees
    Vendor
    I set it up on my own. I'd like to see improvements in its internet and servers features.

    What is most valuable?

    • Firewall policy

    What needs improvement?

    • Internet
    • Servers

    For how long have I used the solution?

    I have used it for a year and a half.

    What do I think about the stability of the solution?

    We had one stability issue when I ran it once with Wireshark; it froze.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues.

    How are customer service and technical support?

    I cannot rate technical support because I have not used it yet.

    Which solution did I use previously and why did I switch?

    I switched from SonicWALL to Fortinet. I am happier now.

    How was the initial setup?

    Initial setup was not that difficult. It was different to my previous solution; I could do it on my own.

    Which other solutions did I evaluate?

    Before choosing this product, I did not evaluate other options.

    What other advice do I have?

    • Be aware of logs.
    • Does not compare with Check Point about finding policies.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Security Expert at a tech services company
    Consultant
    Next-gen firewall and built-in server load balancing. A BYOD feature is missing.

    What is most valuable?

    • UTM
    • Ease of use
    • Built-in server load balancing
    • VPN
    • Next-gen firewall features

    How has it helped my organization?

    It provides good security visibility.

    What needs improvement?

    A BYOD feature is missing; this could be a good add-on.

    For how long have I used the solution?

    I have used it for about 18 months.

    What do I think about the stability of the solution?

    I did not really encounter any stability issues; it performs well.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues in 18 months.

    How are customer service and technical support?

    Technical support is average; it could improve.

    Which solution did I use previously and why did I switch?

    We previously used Cisco PIX and ASA. We switched because there is no next-gen firewall in the Cisco portfolio.

    How was the initial setup?

    Initial setup was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is competitive. Licensing could get expensive as we add feature sets.

    Which other solutions did I evaluate?

    Before choosing this product, we evaluated Palo Alto, SonicWALL and Juniper.

    What other advice do I have?

    It is a good option, keeping in mind pricing and features.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technical Presales Engineer at a comms service provider with 11-50 employees
    Real User
    Stable with a simple deployment and lots of extra features
    Pros and Cons
    • "The solution has a very simple deployment."
    • "It may be better if it were easier to create roles."

    What is our primary use case?

    We primarily use the solution for configuration and structuring policy.

    What is most valuable?

    The solution has a very simple deployment.

    There are lots of great features within the product. Even though I don't personally use too many of them, it's nice to have them available.

    What needs improvement?

    It may be better if it were easier to create roles.

    The interface could be a bit better.

    Everything is pretty manual. We do need to improvise a bit. Automation might make it easier.

    The pricing is a little bit high for us.

    For how long have I used the solution?

    I've been using the solution for about one year.

    What do I think about the stability of the solution?

    The solution is stable. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

    What do I think about the scalability of the solution?

    The solution is scalable. We always check our information before we hit any limitations. I just need to assess my servers and the amount of traffic. I believe it to be scalable enough.

    We have about five users on the solution currently. They're engineers. We have one box. Many users just need one box. If you want a firewall, or you want various applications on a firewall, you need another box.

    How are customer service and technical support?

    We don't have direct experience with their technical support team. If we need technical support, we get it from the distributor. If we do reach out to them, it's typically for diagnostics. So far, we've been satisfied with the level of support we've received.

    How was the initial setup?

    The initial setup isn't too complex. It's pretty straightforward. The product has a model deployment. You just need one port. After that, access is simple.

    The deployment and installation took about one day. It is pretty fast because the setup is pretty easy to execute on.

    For deployment, you just need two people. You don't need a bunch of staff to handle it.

    What about the implementation team?

    We're an integrator. We just appraise the distributor behind us in order to help us in the deployment. It's a really simple deployment though. An organization most likely wouldn't need assistance. A solution like Cisco may require assistance as there would need to be adjustments done on it. It's a bit more complex.

    What's my experience with pricing, setup cost, and licensing?

    The solution can be a bit expensive. It's not a product line. We use other devices as well as it's not a one-stop-shop. If you need a firewall, for example, you need to buy another product, like Fortinet. FortiWeb doesn't cover things like firewalls. 

    The license itself is also quite expensive.

    What other advice do I have?

    We're using the latest version of the solution.

    Usually, for our security programs, I'm using on-prem. For now, in my experience, the typical Indonesian customer is using on-prem, as they worry about using the cloud, as the data cannot be stored in HR and it's actually often stored in another country. 

    It's my understanding that we'll continue to use the solution for a while to come.

    Overall, I would recommend the product. On a scale from one to ten, I'd rate it at an eight. If it had a better interface and/or better pricing, I might rate it a bit higher.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Thameem Ansari - PeerSpot reviewer
    Thameem AnsariSenior solution architect at a comms service provider with 51-200 employees
    Real User

    The deployment for easy

    Buyer's Guide
    Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.