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Director of business and digital transformation at SERNIVEL3
Real User
Nov 7, 2021
Useful single location dashboard controls, stable, and helpful support
Pros and Cons
  • "You have the ability to control everything from one single dashboard."
  • "This allows the ability for a lot of different functions that you don't have to have really competent staff because you do not have different vendors."
  • "The solution could improve by being able to handle different use cases."

What is our primary use case?

We use Fortinet FortiWeb for industrial companies. We are making doing network segmentation inside the industrial park, which is quite difficult and we have to design, develop and maintain all of the different kinds of solutions. We brought Fortinet FortiWeb to protect against forbidden access and for special access for providers in the industry.

How has it helped my organization?

We do not use this solution for our organization but for clients' organizations. For example, one customer uses the solution for the protection of all their different applications. Additionally, the solution has protected the servers that are in the DMC, such as services for people in other countries that have to have access.

What is most valuable?

You have the ability to control everything from one single dashboard.

What needs improvement?

The solution could improve by being able to handle different use cases.

Buyer's Guide
Fortinet FortiWeb
August 2026
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,564 professionals have used our research since 2012.

For how long have I used the solution?

I have used Fortinet FortiWeb within the past 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is quite good. The scalability has been good for each industry. You can integrate Fortinet FortiWeb with all kinds of products of the same vendor. This allows the ability for a lot of different functions that you don't have to have really competent staff because you do not have different vendors. You don't have to call another vendor for solving one ticket or problem. This made everything simple, it was very good.

We have approximately 2,000 people using this solution.

When our customers have acquired more industrial plants we will propose this solution for all those industrial plant customers.

How are customer service and support?

The technical support is good.

I would rate the technical support of Fortinet FortiWeb an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used F5.

How was the initial setup?

The installation was straightforward and it took us approximately one month. There are a lot of services, approximately 15, and other parts to configure.

What about the implementation team?

We used consultants, technicians and, an integrator for the implementation.

We do not need more than three people to do the maintenance and support of Fortinet FortiWeb.

What was our ROI?

We have seen a return on investment. It has been decent but not the best. We choose to work with one large customer and it has been similar to an investment.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for this solution and the price is approximately €100.

Which other solutions did I evaluate?

We have evaluated a number of solutions, such as Citrix NetScaler.

What other advice do I have?

I would recommend those wanting to implement this solution to use good integrators, there are not too many people who know about this solution. I lived in Spain and there are not too many installations made, it's quite difficult to find people that know a lot about it. It's not a difficult installation and the vendor helped us a lot and is very helpful. You have professional services you can use from the vendor if you choose, but they are quite expensive for customers.

One of the biggest lessons I have learned from using Fortinet FortiWeb is Fortinet helps you a lot. They can develop something specifically for a customers' use case without any costs for them.

I rate Fortinet FortiWeb a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2586675 - PeerSpot reviewer
Security Consultant at a university with 1,001-5,000 employees
Real User
Top 5
Oct 29, 2024
Easty to use with effortless integration and simple web security management
Pros and Cons
  • "Even though most products have the same functionality nowadays, FortiWeb is easy to integrate."
  • "Fortinet's technical support is pretty slow."

What is our primary use case?

I used FortiWeb, and I was looking if the SIPTNA from Symantec had something to do with the one from Fortinet. I am a consultant and I propose Fortinet products to my customers. I usually recommend FortiWeb for companies that are looking for a WAF.

How has it helped my organization?

It's really easier for them to integrate. Sometimes we help them, and once it's integrated, it doesn't have a lot of requirements from their side. They just have to keep the site going with their security assessment. They do not need for us to help them more.

What is most valuable?

Usually, people want to change, solutions and we recommend that it is easy to use. Even though most products have the same functionality nowadays, FortiWeb is easy to integrate.

What needs improvement?

Fortinet's technical support is pretty slow, especially when you have quick questions. The support kind of delays itself and sometimes takes more time. That's the only thing that I can think of at the moment.

How are customer service and support?

Fortinet's technical support is pretty slow and kind of delays itself when you have quick questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using another solution. I just wanted to research it to see if it had something extra. It was just some research for a project. I just wanted to know if any of them had some qualities that seemed similar to Symantec.

How was the initial setup?

It's true that we are the ones that usually deploy it for our clients. Since we do it for many of them, we think it's really easy. But as for many products, it's really straightforward.

What about the implementation team?

We are the ones that usually deploy it for our clients. Since we do it for many of them, we think it's really easy.

What's my experience with pricing, setup cost, and licensing?

It's better. Yeah, it's really good. It's one of the main points why we offer it. Since we are partners with them, sometimes we offer our customers a lower price.

Which other solutions did I evaluate?

The clients that we know use both FortiWeb and Symantec. I used FortiWeb, and I was looking if the SIPTNA from Symantec had something to do with the one from Fortinet.

What other advice do I have?

I would recommend FortiWeb for web application security. Most products work the same despite being different solutions.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
August 2026
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,564 professionals have used our research since 2012.
reviewer1103169 - PeerSpot reviewer
Executive Manager at a financial services firm with 1,001-5,000 employees
Real User
Aug 9, 2024
Has security profile but improvement is needed in ease of use
Pros and Cons
  • "The solution's most valuable feature is its security profile."
  • "The solution could improve its ease of use and add more advanced WAF features in future releases."

What is most valuable?

The solution's most valuable feature is its security profile. 

What needs improvement?

The solution could improve its ease of use and add more advanced WAF features in future releases.

For how long have I used the solution?

I have been working with the product for more than five years. 

Which solution did I use previously and why did I switch?

I've worked with both F5 and Fortinet and find F5 to be much better. F5 is easier to implement, more compatible with applications, and more robust and stable. Regarding securing applications behind the WAF, F5 generally provides better security.

How was the initial setup?

The solution's implementation is not complex and depends on the number and complexity of customers' applications. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiWeb's pricing is reasonable. Its licensing costs are yearly. 

What other advice do I have?

The product has been in the WAF business for a long time. Its maturity cannot be compared to other alternatives. Based on my experience with Fortinet FortiWeb, I'd recommend it in specific cases, especially if you have a limited budget. It can meet basic requirements. However, other vendors have better features and support. I rate the overall product a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Vice President Operations at Alackrity Consols
Real User
Jul 30, 2024
Improves latency by optimizing traffic routing at an affordable price
Pros and Cons
  • "It improves latency by optimizing traffic routing."
  • "FortiWeb could have an inbound load balancing pack."

What is our primary use case?

We use the solution for branch optimization. Initially, it was all in MPLS, but they converted to the broadband network. Implementing it reduced the cost, and its redundancy was also better.

How has it helped my organization?

It improves latency by optimizing traffic routing. When a better link is available, it reroutes traffic through it. Additionally, MPLS helps reduce costs. Critical data can be prioritized on MPLS, while other data uses broadband connectivity, leading to better resource utilization. This setup supports load sharing, allowing multiple links to work simultaneously for improved performance.

What is most valuable?

From the web application perspective, it offers comprehensive features, including URL filtering and DNS protection. Additionally, FortiWeb provides SD-WAN capabilities, such as load sharing based on latency or packet drops. Its extensive feature set allows customers to choose and customize according to their needs and preferences.

What needs improvement?

FortiWeb could have an inbound load balancing pack. Currently, they don't have it, but they have the print product for that. It'll be better if they have it on the same product.

For how long have I used the solution?

I have been using FortiWeb Web Application Firewall (WAF) for three years.

What do I think about the scalability of the solution?

It is primarily for the enterprise environment segment. Even if one of the three links goes down, another link will appear to resolve the issue. FortiWeb primarily relies on its high availability features.

How are customer service and support?

We had a quick response from support since we have partnered with them. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy because we had training. Also, the FortiGate team provides good support. It took around around five to six days to complete. It is only a plug-and-play environment.

What's my experience with pricing, setup cost, and licensing?

The price is cheap compared to other products in the market. It costs 15-20% less than CheckPoint.

What other advice do I have?

It is more than a basic firewall. It includes various features for enhanced security, such as protection against threats and vulnerabilities specific to web applications. Depending on their roles and responsibilities, some people who work on EDS may also interact with FortiWeb WAF.

FortiWeb offers a comprehensive product suite for SOC integration, including automation and SIEM capabilities. It also offers a complete integration package, including physical components that ensure a consistent experience for internal and external teams.

It includes an analyzer that provides comprehensive visibility. It is designed to optimize costs while sending detailed analytics and other relevant data.

I recommend the solution for security.

I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
IT Manager at indian acrylics limited
Real User
Apr 10, 2024
Used for web filtering purposes and has a user-friendly interface
Pros and Cons
  • "The most valuable features of the solution are SD-WAN, filtration, web filter, application filter, and IPS."
  • "It would be good if the solution integrated with other solutions, like SAP."

What is our primary use case?

We use the solution for web filtering purposes. We use it to allow or block any application.

What is most valuable?

The most valuable features of the solution are SD-WAN, filtration, web filter, application filter, and IPS. The solution's console is very user-friendly and very easy to manage. The solution has good stability and a user-friendly interface.

What needs improvement?

It would be good if the solution integrated with other solutions, like SAP.

For how long have I used the solution?

I have been using FortiWeb Web Application Firewall (WAF) for nine to ten years.

What do I think about the stability of the solution?

FortiWeb Web Application Firewall is a very stable solution.

I rate the solution’s stability ten out of ten.

What do I think about the scalability of the solution?

Every location with 200 to 300 people has installed the FortiWeb Web Application Firewall.

I rate the solution a nine out of ten for scalability.

How are customer service and support?

Our experience with the solution's technical support has been good. We promptly get support from the technical support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy and can be done in a few hours.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine or ten out of ten.

What other advice do I have?

I would recommend FortiWeb Web Application Firewall to other users because it is a good product.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Client Manager at Warpcom
Real User
Aug 20, 2023
Provides efficient integration features and has good scalability
Pros and Cons
  • "The platform's stability is good."
  • "The product is complicated to set up."

What is our primary use case?

We use FortiWeb Web Application Firewall for security features while working in the financial area.

What is most valuable?

The product has good integration features.

What needs improvement?

The product's integration with Cisco needs improvement.

For how long have I used the solution?

I have been using FortiWeb Web Application Firewall for 30 years.

What do I think about the stability of the solution?

The platform's stability is good, with good assessment and low-level design.

What do I think about the scalability of the solution?

FortiWeb Web Application Firewall's scalability is good.

Which solution did I use previously and why did I switch?

I have used Palo Alto and Check Point before.

How was the initial setup?

The product is complicated to set up. The deployment time depends on the customer. Some customers have a deployment time of six to seven months, while others have a deployment time of two months. The process involves an assessment for a month, then a low-level design for another month.

What's my experience with pricing, setup cost, and licensing?

FortiWeb has a good presence because of its price.

What other advice do I have?

We are integrators with all the product certifications. We have a good team. We prefer assessment and low-level design before starting with the project.

I rate FortiWeb Web Application Firewall an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Syarul Idzuddin Adzmi - PeerSpot reviewer
Operation Director at Digital Pulse Sdn Bhd
Real User
Aug 2, 2023
A cost-effective firewall that remains stable while providing security to its users
Pros and Cons
  • "The initial setup was easy since it was possible to get remote support for the product."
  • "The product lacks features offered by enterprise-level firewall tools."

What is our primary use case?

In my company, we use FortiWeb Web Application Firewall (WAF) for security.

What is most valuable?

FortiWeb is a small tool that can be used by those of our customers who use Fortinet FortiGate as their firewall. I will use Barracuda Email Protection for any customer who uses a firewall from a solution provider other than Fortinet FortiGate.

What needs improvement?

The product lacks features offered by enterprise-level firewall tools. The solution needs to offer more enterprise features like other brands.

It would be great if FortiWeb Web Application Firewall (WAF) had something like a wizard to allow for more integrations with other popular firewall products like Fortinet, Palo Alto, and so on.

For how long have I used the solution?

I have been using FortiWeb Web Application Firewall (WAF) for three years. I use the solution's latest version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

There are 2,000 users of the solution in my company.

How are customer service and support?

The solution's technical support was helpful and responsive. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used SonicWall.

How was the initial setup?

The initial setup was easy since it was possible to get remote support for the product.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective product. If you need an extra module in the product, there will be an extra cost in addition to the licensing fee.

What other advice do I have?

There are five engineers needed for the maintenance of the solution.

If there is a requirement and one is already using a firewall from Fortinet, then it is easier to deploy FortiWeb Web Application Firewall (WAF). Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Pedro Andrade - PeerSpot reviewer
General Manager at Ip4u
Real User
Oct 19, 2022
Good reporting and a nice user interface but can be a bit expensive
Pros and Cons
  • "It can scale well."
  • "The reporting available is pretty great."
  • "The upgrade process could be a bit smoother."
  • "The product can be costly."

What is most valuable?

The reporting available is pretty great.

We find the configuration capabilities to be very good. 

Technical support is helpful.

It's stable. 

It can scale well. 

I like the user interface. 

What needs improvement?

It's not the most popular option. Many clients prefer instead Citrix or Proxy Blue Coat. It might be a bit difficult to configure. 

The upgrade process could be a bit smoother. 

Sometimes the integration doesn't work on the first or second try.

The solution is a bit expensive. 

For how long have I used the solution?

We first installed the solution eight or nine years ago. We've used it for almost a decade. 

What do I think about the stability of the solution?

The solution is pretty stable. I'd rate it a three out of five in terms of stability. Sometimes the upgrades don't go as smoothly as we would like. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it four out of five in terms of how easy it is to expand the product. 

How are customer service and support?

I can't complain about the technical support. They are pretty good. I found them to be helpful. However, it may depend on the engineer you get on the line. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup has a moderate level of difficulty.

We only need one person to deploy and maintain the product.

It takes about a week to have the entire solution set up.

What about the implementation team?

We install the solution for our clients. 

What was our ROI?

It's always difficult to measure ROI when it comes to security. It's always just a smart investment for a company.

What's my experience with pricing, setup cost, and licensing?

The product can be costly.

The licenses are paid annually. You do have several licensing choices. They don't have too much choice. However, their options are good. 

What other advice do I have?

We are not an end user. We are resellers.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network and Security Engineer at ONB
Real User
Sep 25, 2022
Effective vulnerability scanner, highly stable, and low maintenance
Pros and Cons
  • "The valuable feature of Fortinet FortiWeb vulnerability scanner"
  • "If someone wants to use the internet with an application website or any other internet application, content filtering is very useful to filter all the requests that are coming to the server so that no one can hack or harm the system."
  • "Most of the deployment is done by our development team because they have some parameters that match the configuration. However, when we initially did the deployment we used a consultant company."

What is our primary use case?

We are using Fortinet FortiWeb to deliver service to our customers.

What is most valuable?

The valuable feature of Fortinet FortiWeb vulnerability scanner.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately 14 years.

What do I think about the stability of the solution?

The Fortinet FortiWeb is very stable.

What do I think about the scalability of the solution?

We did not have any problems with the scalability of Fortinet FortiWeb.

We have the development and network teams using the solution. It is approximately seven people in total.

How are customer service and support?

I did not use the support from Fortinet FortiWeb.

How was the initial setup?

The initial setup We Fortinet FortiWeb is straightforward. The full process of the deployment took approximately two weeks to 16 days.

What about the implementation team?

Most of the deployment is done by our development team because they have some parameters that match the configuration. However, when we initially did the deployment we used a consultant company.

What's my experience with pricing, setup cost, and licensing?

The license to use Fortinet FortiWeb is approximately $14,000.

I rate the price of Fortinet FortiWeb a four out of five.

What other advice do I have?

The solution does not require a lot of maintenance.

I would recommend this solution to others. If someone wants to use the internet with an application website or any other internet application, content filtering is very useful to filter all the requests that are coming to the server so that no one can hack or harm the system.

I rate Fortinet FortiWeb a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sisay Assefa - PeerSpot reviewer
Senior Specialist, IT Security at Ethiopia Commodity Exchange
Real User
Sep 9, 2022
Beneficial reports, reliable, and scalable
Pros and Cons
  • "The most valuable feature of Fortinet FortiWeb is the reports and the AI-based features."
  • "Fortinet FortiWeb could improve data integration."
  • "In the initial setup of Fortinet FortiWeb, we wanted to deploy it with WCCP mode, but we cannot do it because of the limitation with our Cisco ASA firewalls."

What is most valuable?

The most valuable feature of Fortinet FortiWeb is the reports and the AI-based features.

What needs improvement?

Fortinet FortiWeb could improve data integration.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately six months.

What do I think about the stability of the solution?

Fortinet FortiWeb is a stable solution.

What do I think about the scalability of the solution?

The Fortinet FortiWeb is scalable.

We have three administrators using the solution and more than 300 end users using it.

How are customer service and support?

The support from Fortinet FortiWeb is good, but they could improve their response time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use another solution prior to Fortinet FortiWeb.

How was the initial setup?

In the initial setup of Fortinet FortiWeb, we wanted to deploy it with WCCP mode, but we cannot do it because of the limitation with our Cisco ASA firewalls. It's difficult to integrate with FortiWeb. It is difficult to integrate Fortinet FortiWeb with other vendors other than Fortinet solutions. We cannot integrate it into our existing Cisco Firewall environment. We had to change the system to true transparent deployment mode.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiWeb is expensive in our Ethiopian currency.

What other advice do I have?

I rate Fortinet FortiWeb a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.