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Ali Fauzi - PeerSpot reviewer
Senior Network Security Engineer at Tunas Ridean Tbk PT
Real User
Jun 30, 2022
Satisfactory stability and easy to set up, but lacks desired features
Pros and Cons
  • "The stability of Fortinet meets our requirements and I'm satisfied with it."
  • "The stability of Fortinet meets our requirements and I'm satisfied with it."
  • "I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic."
  • "I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic."

What is our primary use case?

We use Fortinet to secure the environment at our data center and LAN.

What needs improvement?

I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic.

For how long have I used the solution?

I have been using this solution for about six or seven years.

What do I think about the stability of the solution?

The stability of Fortinet meets our requirements and I'm satisfied with it.

Buyer's Guide
Fortinet FortiOS
March 2026
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

How was the initial setup?

The solution was easy to set up. 

What about the implementation team?

I deployed the solution by myself and it took about one to two months.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1876488 - PeerSpot reviewer
Technical Presales Engineer at a educational organization with 10,001+ employees
Real User
Jun 22, 2022
It has high availability features so we can have one box on hot standby to take over when another one crashes
Pros and Cons
  • "FortiOS allows us to set up alarms for blocked websites and SSL verifications. When someone tries to access a blocked site, the solution sends a notification to the IT manager's mailbox."
  • "The user interface is easy to use."
  • "FortiOS could provide a more detailed analysis of the network and connected devices."
  • "FortiOS could provide a more detailed analysis of the network and connected devices."

What is our primary use case?

I was working at a bank where internal information security was strict, so I needed to block a lot of websites in Fortinet. For example, we needed to block Gmail, WhatsApp Web, porn, and violent content. 

What is most valuable?

FortiOS allows us to set up alarms for blocked websites and SSL verifications. When someone tries to access a blocked site, the solution sends a notification to the IT manager's mailbox.

The user interface is easy to use. Fortinet has high availability features, so you can have an active and hot standby box. We can have two boxes in Rio and two in São Paulo. When a box crashes, we can transfer all the operations to the second box. 

FortiOS tells you exactly what is happening in the first box, so you can quickly understand what went wrong and troubleshoot. Users rarely notice an impact on the daily operations. 

What needs improvement?

FortiOS could provide a more detailed analysis of the network and connected devices.

For how long have I used the solution?

I used Fortinet for about nine months.

How are customer service and support?

We have a support contract with a third-party company, but Fortinet provides the licenses, so we update the solution ourselves using the license code. 

What other advice do I have?

I rate Fortinet FortiOS nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiOS
March 2026
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Director, IT Infrastructure Department at Zemen Bank S.C.
Real User
Top 20
Jun 20, 2022
Excellent management and security features
Pros and Cons
  • "FortiOS' most valuable features are management, security, and easy updates with no downtime."
  • "FortiOS' most valuable features are management, security, and easy updates with no downtime."
  • "FortiOS's bandwidth and interface could be improved."
  • "FortiOS's bandwidth and interface could be improved."

What is most valuable?

FortiOS' most valuable features are management, security, and easy updates with no downtime.

What needs improvement?

FortiOS's bandwidth and interface could be improved. In the next release, Fortinet should include an option to disable users.

For how long have I used the solution?

I've been working with Fortinet FortiOS for five years.

What do I think about the stability of the solution?

We've been using FortiOS for five years and have had no problems with stability during that time.

What do I think about the scalability of the solution?

FortiOS is scalable.

How are customer service and support?

Fortinet's technical support is good and provides good solutions for us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used Cisco ASA Firewall.

How was the initial setup?

The initial setup was very simple and was completed within a week.

What about the implementation team?

The implementation was done by a reseller and a technical team from our side. 

What was our ROI?

On the technical side, we have received a good ROI from FortiOS as its scalability and management are good.

What's my experience with pricing, setup cost, and licensing?

The licensing for FortiOS is good, with a security license included when we update the main license.

What other advice do I have?

I would rate FortiOS eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RiteshJha - PeerSpot reviewer
Director (FS Strategy) at LPP
Consultant
Jun 16, 2022
Offers good protection and control of traffic, with better deep packet inspection than Azure Firewall
Pros and Cons
  • "I like that the firewall gives me a lot of control in terms of outgoing and inbound traffic, and it scores better in deep packet inspections when compared with the Azure Firewall."
  • "I like that the firewall gives me a lot of control in terms of outgoing and inbound traffic, and it scores better in deep packet inspections when compared with the Azure Firewall."
  • "The support could be improved, Fortinet's response time is very slow. Setting up the VPN could be made much easier, especially when deployed with Azure."
  • "The support could be improved, Fortinet's response time is very slow."

What is our primary use case?

We are consultant architects so our role is to set up firewalls for our customers, who are usually small and medium-sized companies. 

What is most valuable?

I like that the firewall gives me a lot of control in terms of outgoing and inbound traffic, and it scores better in deep packet inspections when compared with the Azure Firewall.

What needs improvement?

The support could be improved, Fortinet's response time is very slow. 

Setting up the VPN could be made much easier, especially when deployed with Azure.

For how long have I used the solution?

I have been using the solution for a year now.

What do I think about the stability of the solution?

The product is pretty stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup of this solution is relatively easy.

What's my experience with pricing, setup cost, and licensing?

The pricing could always be lower.

Which other solutions did I evaluate?

If I'm going with Azure data center, my first recommendation would always be Azure Firewall with the newly launched premium services. Otherwise, Fortinet is pretty good.

What other advice do I have?

I rate this solution an eight out of ten. I advise users to go through the documentation very thoroughly as it's not the same as your on-premises Fortinet Power. It's slightly different. Setting up the VPN is a bit tricky in Azure, deploying the Fortinet firewall and Azure is somewhat tricky.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joao Gama Mendes - PeerSpot reviewer
Responsible for Cyber Security at IMT IP
Real User
Jun 5, 2022
Useful blocking lists, reliable, and simple setup
Pros and Cons
  • "The most important features of Fortinet FortiOS are the ability to block and make white and black lists. Additionally, the filtering of user access to websites is useful."
  • "The most important features of Fortinet FortiOS are the ability to block and make white and black lists, and the filtering of user access to websites is useful."
  • "Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation."
  • "Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation."

What is most valuable?

The most important features of Fortinet FortiOS are the ability to block and make white and black lists. Additionally, the filtering of user access to websites is useful. 

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation.

What do I think about the scalability of the solution?

We have approximately 800 users using the solution.

Which solution did I use previously and why did I switch?

We were previously using other firewalls, such as Palo Alto. They are similar solutions.

How was the initial setup?

Fortinet FortiOS's initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

We had a three-year license to use Fortinet FortiOS and we are going to renew it this year.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SamiEsber - PeerSpot reviewer
Security consultant at Manaai corp.
Real User
Jun 4, 2022
User-friendly interface, high performance, and low maintenance
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are the ease of use and user-friendly interface."
  • "The most valuable features of Fortinet FortiOS are the ease of use and user-friendly interface."
  • "Some features I have found to be hidden and cannot be accessed through the graphical user interface, you can only access them through the command-line interface(CLI). All the features should be accessible through the graphical user interface."
  • "Some features I have found to be hidden and cannot be accessed through the graphical user interface, you can only access them through the command-line interface (CLI). All the features should be accessible through the graphical user interface."

What is most valuable?

The most valuable features of Fortinet FortiOS are the ease of use and user-friendly interface.

What needs improvement?

Some features I have found to be hidden and cannot be accessed through the graphical user interface, you can only access them through the command-line interface(CLI). All the features should be accessible through the graphical user interface.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately four years.

What do I think about the stability of the solution?

Fortinet FortiOS is a stable solution and it has high performance.

What do I think about the scalability of the solution?

The scalability depends on the cloud provider of Fortinet FortiOS, such as Amazon AWS or Microsoft Azure. They need to work according to their SLA.

How was the initial setup?

The deployment of Fortinet FortiOS is simple. The speed of the deployment depends on a lot of factors, such as a number of policies, features we need to enable, and security specifications.

What about the implementation team?

I do the deployment of Fortinet FortiOS and since it is on the cloud there is no maintenance. 

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiOS is reasonable and it is paid annually. You are able to select the features that you want.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Subbu Madhira - PeerSpot reviewer
CEO at OmniNet Systems
Real User
Top 5
Apr 14, 2022
Useful control, reliable, and beneficial interoperability
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good."
  • "The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good."
  • "Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI. Day-to-day management can be tough for IT administrators. Additionally, the reporting is not very good."
  • "Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI."

What is our primary use case?

Fortinet FortiOS is the operating system(OS) for the appliance to work.

What is most valuable?

The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good.

What needs improvement?

Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI. Day-to-day management can be tough for IT administrators. Additionally, the reporting is not very good.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

How are customer service and support?

I have not used support very often. I have been able to figure out the problems myself.

Which solution did I use previously and why did I switch?

I have used other solutions, such as SonicWall. I have found SonicWall's GUI to be less complicated than Fortinet FortiOS.

How was the initial setup?

If I have to implement through the Fortinet FortiOS I have to go through multiple screens. For example, if I need to configure a simple VPN, and a site-to-site Sec VPN channel, in Fortinet FortiOS, I may have to go through multiple GUI pages or screens. Whereas, in SonicWall, everything can be done on one page.

When comparing the ease of configuration and management, with SonicWall, I find Fortigate needs some improvement. If it was improved it would make it a lot easier for implementers.

What other advice do I have?

I recommend this solution to others.

I rate Fortinet FortiOS an eight out of ten because the reporting, configuration, and management for the IT administrators could improve.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Nov 3, 2021
Performs better than competing solutions
Pros and Cons
  • "Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper."
  • "Performance-wise, I think FortiOS is much better than its Juniper counterpart."
  • "They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance."
  • "They're using a lot of application-specific IC, so that may be causing some performance issues."

What is our primary use case?

We use FortiOS for the internet router and firewall for our customers' offices. In some of the smaller offices, there is only one FortiGate, but the hub site may have a pair of firewalls in an HA configuration.

What is most valuable?

Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper. We've experienced some trouble with Juniper in the past and some unstable, unpredictable performance on Juniper devices.

What needs improvement?

They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance. I don't handle implementation, so I have to ask my frontline engineers to implement new features, like software-defined WAN service. But I'm not sure these are stable and acceptable because this project is still in progress. FortiOS and all the other firewall products are adding SD-WAN service, and this kind of service needs a lot of resources from the fabrics, the hardware, and the software. Still, I think we have more confidence deploying this service with FortiOS than using the other brands, like Juniper.

For how long have I used the solution?

I've been using FortiOS for more than 15 years.

How are customer service and support?

Fortinet provides sufficient support, and their response time is reasonable.

How was the initial setup?

We have a team of around 10 engineers that manage FortiOS-based devices and all other firewall brands. 

What's my experience with pricing, setup cost, and licensing?

FortiOS has a UTM feature, for which you have to buy an annual subscription. Most brands of firewalls will also have such a subscription.

What other advice do I have?

I rate FortiOS at least eight out of 10, and we recommend it to our customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.