Fortinet FortiOS Reviews

We use the solution as a firewall, and in conjunction with Fortinet FortiMail.

The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors.

I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases. They included a DNS filter as a new feature, and I had issues that required raising a ticket with customer support.

I've been using the solution for between 10 and 12 years.

The solution is very stable. There are occasional bugs, but support is very quick and helpful in resolving these issues.

The initial setup was easy.

A medium 100 or 200 Series box costs around $3000, and the software cost is around 55% of the hardware cost.

Depending on the situation, performance issues may require changing out the box. 

This is a user friendly solution and offers comprehensive integrations. 

The reporting for this solution could be improved. It could also be more stable and offer better pricing. 

I have been using this solution for five years. 

The customer support for this solution is good and user-friendly.

Positive

Installation takes two minutes.

If you are able to afford it, I would recommend Fortinet. 

Fortinet's SD-WAN connects the user to the application or app server on-prem or the cloud.

Fortinet has optimized the WAN environment for connecting users to the application.

Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate.

I've been using Fortinet for about five years.

Fortinet's performance is stable.

Fortinet is scalable. We can increase the scalability in the help center. We have 500 to 600 users now, but we plan to grow to 700 or 800 users in the next two years. 

I'm satisfied with Fortinet support.

We switched to Fortinet because it's easy to use and deploy. In recent years, Fortinet has worked to combine the SD-WAN and next-gen firewall into one device, improving the ease of use. 

Setting up Fortinet is straightforward. It takes about 10 to 15 minutes to deploy. We have a team of five engineers to deploy, maintain, and manage Fortinet.

We deployed Fortinet ourselves.

I rate FortiOS nine out of 10. 

The most valuable features of Fortinet FortiOS are the ease of use and user-friendly interface.

Some features I have found to be hidden and cannot be accessed through the graphical user interface, you can only access them through the command-line interface(CLI). All the features should be accessible through the graphical user interface.

I have been using Fortinet FortiOS for approximately four years.

Fortinet FortiOS is a stable solution and it has high performance.

The scalability depends on the cloud provider of Fortinet FortiOS, such as Amazon AWS or Microsoft Azure. They need to work according to their SLA.

The deployment of Fortinet FortiOS is simple. The speed of the deployment depends on a lot of factors, such as a number of policies, features we need to enable, and security specifications.

I do the deployment of Fortinet FortiOS and since it is on the cloud there is no maintenance. 

The price of Fortinet FortiOS is reasonable and it is paid annually. You are able to select the features that you want.

I rate Fortinet FortiOS a nine out of ten.

Fortinet FortiOS is the operating system(OS) for the appliance to work.

The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good.

Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI. Day-to-day management can be tough for IT administrators. Additionally, the reporting is not very good.

I have been using Fortinet FortiOS for approximately 10 years.

I have not used support very often. I have been able to figure out the problems myself.

I have used other solutions, such as SonicWall. I have found SonicWall's GUI to be less complicated than Fortinet FortiOS.

If I have to implement through the Fortinet FortiOS I have to go through multiple screens. For example, if I need to configure a simple VPN, and a site-to-site Sec VPN channel, in Fortinet FortiOS, I may have to go through multiple GUI pages or screens. Whereas, in SonicWall, everything can be done on one page.

When comparing the ease of configuration and management, with SonicWall, I find Fortigate needs some improvement. If it was improved it would make it a lot easier for implementers.

I recommend this solution to others.

I rate Fortinet FortiOS an eight out of ten because the reporting, configuration, and management for the IT administrators could improve.

I am using Fortinet FortiOS as my main firewall.

I have found the most valuable features to be the policies, cache, and the SD-WAN.

Fortinet FortiOS could improve by having better authentication methods with Microsoft or Google Services.

In an upcoming release, they could improve the user interface.

I have been using Fortinet FortiOS for approximately three years.

Fortinet FortiOS is highly stable.

I have found Fortinet FortiOS is scalable.

We have approximately 500 users using this solution in my organization. We might increase usage in the future.

I am only using the resellers' support, not the Fortinet support.

The implementation is simple and the full implementation took approximately three days.

We use integrators for the implementation of the solution.

We have three staff members that handle the deployment of the solution.

I am on a two-year contract and I pay annually for Fortinet FortiOS.

My advice to those wanting to implement this solution is to use a good partner that can help set up and troubleshoot the solution.

I rate Fortinet FortiOS an eight out of ten.

Most of our customers that we implemented Fortinet FortiOS for we support and manage the FortiGate. Most of them use all the UTM features, such as web features, application control, intrusion prevention, and SSL inspection. We do have some customers who do not use these features. They mostly use IPsec, VPN concentrator, but no security features, we only have two specific cases. Most of our clients prefer to use FortiGate because of all the security features.

The interface is good.

There are some features for FortiGate using FortiOS that can only be enabled via a command line. These aren't very advanced features they have been part of FortiOS for quite some time but they still aren't accessible from the graphical user interface. It makes it a little bit harder than it should be for us to manage the solution. That's my main concern with the user interface. Another concern we have is some elements for the user interface, if they're not properly configured, it could lead to hardware and performance degradation.

We have had some cases where the entire hardware is at a lockout. This means the CPU is  100% consumed and requires a reboot because of a malfunction with the graphical user interface dashboard widget. This is something that we saw a few years ago. We haven't had any new experience with this same issue. However, I'm not sure if that's because Fortinet fixed them, or because we have mow avoid using those specific regions.

I have used Fortinet FortiOS within the last 12 months.

Fortinet FortiOS is stable.

I have found Fortinet FortiOS to be scalable.

We have approximately 200 users using this solution.

We have used work with many antivirus solutions, such as Trend Micro, CrowdStrike, and Kaspersky. The antivirus engine could use some improvement when comparing Fortinet with other vendors.

I have been doing the installation of Fortinet FortiOS for five years and I am used to doing them. For someone who is new, I do see some difficulties for them to learn how to do it.

The process could be better.

For approximately 200 employees we have at least two engineers and some junior analysts for the day-to-day operation.

The Fortinet solutions can be a bit expensive.

The most advanced solution Fortinet has is intruder prevention.

My advice to those wanting to implement Fortinet FortiOS is they should do a site survey, but not exactly the site survey. They need to study and scale the environment for which they want to implement the FortiGate solution. FortiGate solutions aren't exactly cheap, but if they undersize the environment and they purchase or implement FortiGate solutions that are not good enough power-wise for the environment that's being used, it could lead to problems. Although it is a stable solution, it is prone to lockouts if it goes above the recommended use cases. Proper sizing of the environment is very important.

I rate Fortinet FortiOS an eight out of ten.

We use it for our corporate network's protection.

The user experience is great. The graphical user interface is also good.

There are some issues with the performance. We also had some issues while updating the firmware.  

The download options can be better. While downloading VPN clients, it is a little bit difficult to get different versions. You need to log on and search.

Their support can be better. 

I have been using this solution for about three years.

It is stable.

It is scalable.

We have had both good and bad experiences with them. Their support could be better.

I never set it up from the beginning. I joined in the middle of this project.

It is not cheap; it is also not expensive. It is somewhere in the middle.

They had already decided on Fortinet when I joined the project.

I would recommend this solution. I would rate it an eight out of 10.

We are using Fortinet FortiOS for our core network next-generation firewall.

The most valuable features are the ease of use, and the overall simplicity, everyone can use it with a small introduction.

I have been using Fortinet FortiOS for approximately 10 years.

Fortinet FortiOS is highly stable.

The solution is scalable.

We have approximately five administrators that are using the solution in my organization.

The technical support is good. However, during the holidays they can get a little slow to respond.

The installation is straightforward and simple to deploy.

I can do the implementation myself.

The solution could have a better licensing model. It's a bit more expensive than other solutions. The annual subscription is very pricy in Fortinet. The cost could be reduced.

I would recommend this solution to others.

I rate Fortinet FortiOS  a nine out of ten.

We typically use the Fortinet hardware firewall, and the FortiOS runs inside of that. We're usually working in a small or medium-sized business environment. So we use it for remote access, access from the LAN to the WAN, and site-to-site VPN. 

I personally think the site-to-site VPN is the most useful feature. A lot of firewalls have that, but to me, that's one of the features that's essential. Either you want to just do some basic routing or use one of these kinds of practices.

FortiOS doesn't work well with all browsers. I think they need to do a better job of making it compatible with the various browsers that are out there. I see weird stuff happen sometimes.

It doesn't crash the router bin itself, but it typically takes some time. Sometimes I'll have to reboot the router to get it working with a browser again. This is maybe just a problem with older versions. I can't say anything about the recent versions of the FortiOS, but over the years, I've seen weird stuff.  This is mainly just a problem with the browser interface. I've never had a problem with the command line.

I think FortiOS is scalable. It's not a Cisco product, but it's a solution that's easy to deploy and manage at scale. You can build as your business would grow. You could go to a higher unit without much effort. Migration is clean in terms of going from small to big units. You typically have to just configure again, but it's not difficult to do. There isn't a whole different set of OS commands between different models.

I find Fortinet to be on the higher end of the scale in terms of technical support. I don't know if I'll give them an A-plus, but I'd probably give them an A. Relative to other companies out there, like Microsoft, Intuit, and some of the other support agencies or ISPs that we deal with, their support is better than most.

I would rate FortiOS a seven or an eight.