President at Key Solutions, Inc.
Real User
Also offers email filtering and data loss prevention
Pros and Cons
  • "All networks are security-driven, we get throughputs and security. We feel that the people at Fortinet are easy to deal with from a support standpoint. If they need to jump in and help us, they're very willing to do that. Their email filtering, their data loss prevention, their intrusion prevention, type of products in the newest OSs has been outstanding."
  • "It could more scalable for the lower end users."

What is our primary use case?

It's a security device. We use it to keep the bad guys away.

What is most valuable?

A firewall is a security appliance. FortiGate also does email filtering and does data loss prevention.

All networks are security-driven, we get throughputs and security. We feel that the people at Fortinet are easy to deal with from a support standpoint. If they need to jump in and help us, they're very willing to do that. Their email filtering, their data loss prevention, their intrusion prevention, type of products in the newest OSs has been outstanding.

For how long have I used the solution?

I have been using Fortinet FortiOS for ten years. 

What do I think about the stability of the solution?

The stability is excellent. 

Buyer's Guide
Fortinet FortiOS
April 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Scalability is wonderful. Affordability is really good.

Everybody's being protected by the firewall. The firewall device is using the operating system. And so, in that sense, you could say everybody is using it. The people that are actually technically working with the Fortinet devices are a handful, six to eight technicians.

How are customer service and support?

We feel that the people at Fortinet are easy to deal with from a support standpoint. If they need to jump in and help us, they're very willing to do that. Their email filtering, their data loss prevention, their intrusion prevention, type of products in the newest OSs has been outstanding.

Which solution did I use previously and why did I switch?

We've used other solutions in the past. But we've settled into FortiGate for around 10 years. 

How was the initial setup?

The initial setup was straightforward. It's pretty much just plug and play. It takes hours. 

What's my experience with pricing, setup cost, and licensing?

They're very competitive and easy to work with in terms of pricing. I can't say, that's why we chose them, that's why we've stuck with them. It's a very well-respected name in the industry.

Everybody wants to go to Cisco for different things and everybody loves to hate Cisco. Cisco is a great product for large companies. They're low income, they're low-end products and their support for their low-end products leaves a lot to be desired. That's hence why SonicWall, Extreme Networks, and Fortinet are in business. There are these other smaller companies that are getting involved with the smaller companies, taking market shares away from Cisco because Cisco's support for their product is bad.

The support contracts are usually about $100 - $200 a device. The support contract usually includes software upgrades, hardware maintenance, and hardware break-fix. And they very seldom break.

Which other solutions did I evaluate?

I am looking at replacing some SonicWalls for a customer. I think SonicWall is its competition. SonicWall is got a good product, but I still believe that FortiGate is the best product for the people that we deal with.

What other advice do I have?

My advice to someone implementing this solution is not to take shortcuts. Shortcuts aren't good. Don't hesitate to use FortiGate's technical support.

Always buy support. Always buy FortiCare. You can buy it for one year, two years, or three years with the initial purchase. We always buy it and sell it to our customers for three years. And the product will last more than three years.

Fortinet competes in the big companies as well. We just don't. Our marketplace is the smaller users two or three, maybe four locations, 150 to 300 endpoints. So we're not dealing in the 10,000s of users trying to get into 100 of servers. We're dealing with tens and fifties and a hundred, trying to get into a few servers.

I would rate it a nine out of ten. It could more scalable for the lower end users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Raghu Chandra Das - PeerSpot reviewer
Network & System Administrator at National Takaful Company
Real User
User-friendly, simple configuration, and knowledge support
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are user-friendliness, ease of use, and threat prevention."
  • "We had assistance from one person from our local vendor for the implementation."

What is our primary use case?

I use Fortinet FortiOS for firewalls.

What is most valuable?

The most valuable features of Fortinet FortiOS are user-friendliness, ease of use, and threat prevention.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately two years.

What do I think about the stability of the solution?

Fortinet FortiOS is stable.

What do I think about the scalability of the solution?

We have approximately 100 users using Fortinet FortiOS. All levels of employees are using the solution.

How are customer service and support?

The support from Fortinet FortiOS has been good. They had the knowledge and professionalism.

Which solution did I use previously and why did I switch?

We were using Juniper before we choose Fortinet FortiOS.

How was the initial setup?

The initial setup of Fortinet FortiOS was very easy. The configuration was simple to do. The whole implementation took approximately two weeks.

What about the implementation team?

We had assistance from one person from our local vendor for the implementation.

What other advice do I have?

Fortinet FortiOS is very effective and easy to use to configure. I would recommend it to others.

I rate Fortinet FortiOS a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiOS
April 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
Senior Manager IT at Tata International Limited
Real User
Feature-rich and secure UTM box with fantastic support
Pros and Cons
  • "The information security features are the most valuable."
  • "It would be great if they can push the Microsoft updates through Fortinet OS and provide a centralized patch management system. They should also include the data loss prevention (DLP) and data leakage prevention features. They could also add network monitoring more effectively."

What is our primary use case?

We're using it for web filtering, intrusion prevention system (IPS), intrusion detection system (IDS), and VPN. We are also using it as DSCP.

What is most valuable?

The information security features are the most valuable. 

What needs improvement?

It would be great if they can push the Microsoft updates through Fortinet OS and provide a centralized patch management system.

They should also include the data loss prevention (DLP) and data leakage prevention features. They could also add network monitoring more effectively.

For how long have I used the solution?

We have been using Fortinet FortiOS for nearly seven years.

What do I think about the stability of the solution?

It is very much stable.

What do I think about the scalability of the solution?

It is very scalable. We have a global presence in more than 23 countries. 

How are customer service and technical support?

We are satisfied with the support. They provide fantastic support. They provide online support, and on priority, they also provide a remote session.

How was the initial setup?

It is extremely easy to set up.

What about the implementation team?

We deployed it ourselves.

What other advice do I have?

This particular solution will be in a firewall. It's not a firewall, but it is a unified threat management (UTM) box. It acts as a firewall, plus it has many features like web filtering, VPN, DSCP, IPS, and IDS. It also has the high availability (HA) feature. You are getting a very good solution with all these features combined into one box.

I would rate Fortinet FortiOS a nine out of ten. We will surely keep using Fortinet FortiOS because it is a great and very secure product. We intend to only go with this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a tech services company with 51-200 employees
Real User
Great SD-WAN, IPS, and application control
Pros and Cons
  • "It's very easy to use."
  • "They need to integrate more with the SD-WAN."

What is most valuable?

It's very easy to use.

The SD-WAN, IPS, application control and web features are all very valuable aspects of the solution.

What needs improvement?

We haven't had any issues with the solution. It's been pretty good in general. 

We would like to see the ability to maybe monitor applications that use the SD-WAN. They need to integrate more with the SD-WAN.

We would like to see lower pricing. The price is high.

For how long have I used the solution?

I've used the solution for a long time. It's been maybe ten years. 

What do I think about the scalability of the solution?

We have about 100 users on the solution. 

Which solution did I use previously and why did I switch?

I've also worked with Check Point. 

What's my experience with pricing, setup cost, and licensing?

We have three years' worth of licensing before we have to renew anything. We renewed it about two years ago. The pricing could be a bit better.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution nine out of ten. It has worked well for us overall, and we are happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Fauzi - PeerSpot reviewer
Senior Network Security Engineer at Tunas Ridean Tbk PT
Real User
Top 5
Satisfactory stability and easy to set up, but lacks desired features
Pros and Cons
  • "The stability of Fortinet meets our requirements and I'm satisfied with it."
  • "I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic."

What is our primary use case?

We use Fortinet to secure the environment at our data center and LAN.

What needs improvement?

I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic.

For how long have I used the solution?

I have been using this solution for about six or seven years.

What do I think about the stability of the solution?

The stability of Fortinet meets our requirements and I'm satisfied with it.

How was the initial setup?

The solution was easy to set up. 

What about the implementation team?

I deployed the solution by myself and it took about one to two months.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Architect - SME at Rrivate Entrepreneur
Real User
Top 20
Easy to use, beneficial graphical user interface, and feature rich
Pros and Cons
  • "The most valuable feature of Fortinet FortiOS network segregation, UTM, and antivirus, freight management protection, such as DDoS. Additionally, the CLI and the GUI are easy to use. The architecture makes sense, and the command in the CLI are organized well. They have quite a lot of features are easy to use, and are user-friendly. Any novice can use Fortinet FortiOS without an issue."
  • "There is some room for improvement in the support."

What is our primary use case?

I am using Fortinet FortiOS for firewall security.

What is most valuable?

The most valuable feature of Fortinet FortiOS network segregation, UTM, and antivirus, freight management protection, such as DDoS. Additionally, the command-line interface(CLI) and the graphical user interface(GUI) are easy to use. The architecture makes sense, and the commands in the CLI are organized well. They have quite a lot of features are easy to use, and are user-friendly. Any novice can use Fortinet FortiOS without an issue.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately eight years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS initial setup is simple and it is user-friendly. To do the whole process of transferring the firewall configurations and updates took approximately one day. 

What do I think about the scalability of the solution?

We have approximately 2,000 users that use what hardware Fortinet FortiOS manages. All types of verticles are passing through the solution.

How are customer service and support?

I rate the support from Fortinet FortiOS a four out of five.

There is some room for improvement in the support.

How was the initial setup?

Fortinet FortiOS initial setup is simple and it is user-friendly. To do the whole process of transferring the firewall configurations and updates took approximately one day.

What was our ROI?

We have seen a return on investment because a lot of the features are effective. We do not need to train our engineers to use the solution, it is very easy to use.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiOS is comparable to other similar solutions on the market. We are on an annual license to use the solution.

What other advice do I have?

I rate Fortinet FortiOS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joao Gama Mendes - PeerSpot reviewer
Responsible for Cyber Security at IMT IP
Real User
Top 20
Useful blocking lists, reliable, and simple setup
Pros and Cons
  • "The most important features of Fortinet FortiOS are the ability to block and make white and black lists. Additionally, the filtering of user access to websites is useful."
  • "Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation."

What is most valuable?

The most important features of Fortinet FortiOS are the ability to block and make white and black lists. Additionally, the filtering of user access to websites is useful. 

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation.

What do I think about the scalability of the solution?

We have approximately 800 users using the solution.

Which solution did I use previously and why did I switch?

We were previously using other firewalls, such as Palo Alto. They are similar solutions.

How was the initial setup?

Fortinet FortiOS's initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

We had a three-year license to use Fortinet FortiOS and we are going to renew it this year.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Performs better than competing solutions
Pros and Cons
  • "Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper."
  • "They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance."

What is our primary use case?

We use FortiOS for the internet router and firewall for our customers' offices. In some of the smaller offices, there is only one FortiGate, but the hub site may have a pair of firewalls in an HA configuration.

What is most valuable?

Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper. We've experienced some trouble with Juniper in the past and some unstable, unpredictable performance on Juniper devices.

What needs improvement?

They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance. I don't handle implementation, so I have to ask my frontline engineers to implement new features, like software-defined WAN service. But I'm not sure these are stable and acceptable because this project is still in progress. FortiOS and all the other firewall products are adding SD-WAN service, and this kind of service needs a lot of resources from the fabrics, the hardware, and the software. Still, I think we have more confidence deploying this service with FortiOS than using the other brands, like Juniper.

For how long have I used the solution?

I've been using FortiOS for more than 15 years.

How are customer service and support?

Fortinet provides sufficient support, and their response time is reasonable.

How was the initial setup?

We have a team of around 10 engineers that manage FortiOS-based devices and all other firewall brands. 

What's my experience with pricing, setup cost, and licensing?

FortiOS has a UTM feature, for which you have to buy an annual subscription. Most brands of firewalls will also have such a subscription.

What other advice do I have?

I rate FortiOS at least eight out of 10, and we recommend it to our customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.