Fortinet FortiOS Reviews

Our company is a partner and we install the solution for our customers as a firewall for remote VPN use. 

We also use the solution to protect our own company that includes more than 1,000 users. 

The solution constantly adds features that are useful and user-friendly such as the ability to tweak firewalls through the CLI. 

The solution's graphic interface could be a bit more responsive and include notations when changes are made

I have been using the solution for seven years. 

The solution is stable. In seven years of use, I've only encountered two or three occasions where a bug affected the firewall's behavior. 

I rate stability an eight out of ten. 

The solution is very scalable and it is quite easy to add users. 

I rate scalability a ten out of ten. 

Technical support has issues with knowledge base at the first tier. It sometimes takes hours of explanation before support fully understands and can troubleshoot or escalate problems. 

Response time could also be improved. 

I rate support a six out of ten. 

Neutral

Our company has always used the solution and is not interested in other products. 

The initial setup is easy, it only requires one engineer, and the main interface is self-explanatory. 

Users who are familiar with the solution can always dig further in the CLI to change the properties. 

We deploy the solution for our company and our customers. 

One engineer spends about two days configuring, testing, and deploying. 

The solution is easy to configure and has good performance. 

Anytime I have thought of a possible feature I'd like added to the solution, it seems the developers are on the same page and it is available within a few months. 

I rate the solution a nine out of ten. 

The solution is great for data protection in our company, including site too site and SSH.

The stability of Fortinet FortiOS is great.

The product needs a feature that allows users to create another site on a VPN.

We have used this solution with our clients for two years and are currently using version 11. Additionally, we deploy this solution on-premises.

The solution is stable.

The solution is scalable. We have a large number of clients using this solution with their users.

We have had a good experience with customer service and support. They are very fast.

The initial setup was very easy to configure.

We implemented it through our in-house technical team.

I rate this solution a nine out of ten. The solution is very good but needs a feature that allows users to create another site on a VPN.

The solution is basically an OS for Fortinet.

Security and authentication are the most valuable aspects of the product. The classification of the websites is helpful.

The solution is stable and reliable.

We have several access points on FortiGate, which were procured long ago. Those are not supporting the present firmware update we make on the UTM. Therefore, we cannot get the latest firmware updated on the UTMs. I was thinking that if we need to get rid of these physical devices, we should move to some cloud-based system.

The only problem that we are facing at the moment is that all the devices of FortiGate, whether it is for FortiGate's access points or authenticator or controllers or UTM, is in the FortiOS. They are interrelated and interdependent. It means if I buy a FortiGate car, I have to run FortiGate OS, I have to fill in FortiGate fuel, and I have to run it on a Fortinet road. I can’t mix and match it with different solutions. There is no flexibility.

The initial setup is a bit complex.

We would like to have NMS built into the solution.

We’ve been using the solution for the last ten years.

The solution is stable. We’ve never had any issues with the product. It’s reliable. There are no bugs or glitches.

If I need to scale it up, then again, I have to change the entire family of it.

The amount of users connected at any given point is something around 6,000, including the students and the people on move.

We never use tech support from Fortinet. We get support from a local supplier.

We are tied to Fortinet and therefore did not use any other product.

Initially, the solution can be a bit complex to set up. It’s not simple. There’s a learning curve. You need to train on it a bit first.

We have ten to 12 people on hand who are specialized in FortiOS and can handle deployment and maintenance tasks. We have a total of 20 people working on maintenance.

The pricing is pretty high. I’d rate it at a two or three out of five in terms of affordability.

Since the pandemic, a lot of things have gotten exponentially higher. Also, for us, the final price is dependent on the dollar conversion rate. You can get a license for one or up to five years.

Since we are tied to Fortinet and could not use anything else, we did not compare it to other solutions.

We are customers and end-users.

I’d rate the solution seven out of ten.

I’d recommend the solution for an enterprise user. However, it may be a bit much for a small or medium-sized organization.

We use Fortinet FortiOS to protect our office, and we have another deployment in production. We have the PCI DSS environment on which we have deployed the Fortinet Firewall.

I am satisfied with Fortinet FortiOS. It's a cool product and has a lot of UTM features. It has application control, web filtering, antivirus, IPS/IDS, DNS filtering, and many things in that firewall. It also has a web application firewall WAF feature. On the feature side, it's a good firewall.

It would be better if AWS instances were available. If I want to upgrade from T2.small to T2.medium, it should be available rather than having a big instance and paying a lot of money for that.

The issue is that we had deployed in AWS Cloud, and we were using a very small instance. Recently we wanted to move in-house and deploy it on the big instance because it was struggling with the RAM. If we use T2.small, we cannot upgrade it to the T2.medium. It has predefined instances in the marketplace with a lot of cost differences.

If I can increase the RAM, I have to choose the T3.large instance. If I'm paying $270 for the small instance, I have to pay more than double the cost for T3.large. It is about $850, and this is not good. So, it would be better if it was cheaper.

I think both AWS and Fortinet should think about that. They should provide it on lower instances as well. If I want to upgrade it from T2.small to T2.medium, it should be available, but it's a problem.

I have been using Fortinet FortiOS since 2019, so more than three years.

Fortinet FortiOS is a stable product.

Fortinet FortiOS is scalable. 

Technical support is good. When I create the ticket, they respond to me, engage the engineer, and support is good. No issue at all.

The initial setup is not too complex; it's simple.

It would be better if it were cheaper. We have the firewall in our office, and the license is expiring in 20 to 25 days. We got a quote for almost 80,000 Pakistani Rupees, which is a little costly.

If I compare Fortinet FortiOS with Cisco Adaptive Security Appliance (ASA), it's a cool product. The deployment of ASA is a little bit complex because it's GUI-based, and ASA also has a graphical user interface. But I still think Fortinet is a good firewall compared to ASA because if you want to use the IPS/IDS feature in the ASA, you have to deploy the management center and integrate it with the firewall, which is a little complex.

I recommend this solution to potential users because it has many features, and it's a stable product.

On a scale from one to ten, I would give Fortinet FortiOS an eight. 

We primarily use the solution for banks, whereby they want to secure their edge network, to filter their web application and block forms, etc. We also are able to integrate AWS using secure channels. It's more robust and they have different modes including nap, flow, and proximity.

You can apply patterns to look for. That can be done for applications also. You can ask for a specific feature to become a pattern.  If you were using Office 360 and had 2 ISPs, automatically using SD-WAN will allow you to switch over to the other link based on the criteria you can set yourself. You don't need to go to the device to manually sort and link it, it does it automatically.

Users can go directly to the cloud from the branch instead of routing to the head office and then the cloud. That will reduce the cost of routing, so you just pay for internet service and you have access to the cloud.

The interface is easy to understand, so when there are threats you get alerts. It's quite intuitive, but if you are ever confused they have instructional videos. For example, if you don't understand a graph there's a link to a video that explains what the graph means. It makes it very user-friendly.

The solution is good, but they have poor marketing in Nigeria. They need to market their product better.

They need to work on their support. Cisco has the best technical support. In comparison, Fortinet's support takes too long. If you are paying for SLAs, you should also get value from your SLAs.

Right now, everybody is moving to the cloud. The solution has already worked on that aspect, and they are embedding security to the cloud. However, security can be more enhanced and as long as they continue to offer more protection I'll be happy.

The solution is very stable.

The solution is very scalable. It allows for API integrations so you can actually integrate into other security solutions.

Technical support could be more qualified and offer a quicker turnaround.

The initial setup is very straightforward, especially if that person understands security.

We integrate solutions on the client's request. Most times I push on Fortinet, as it's a robust system.

You can integrate your endpoint with Fortinet. You can integrate the cloud on-premises. Because the solution is so robust and offers excellent the features we tend to enjoy using FortiOS. Cisco is similar, however, and we do work with them too.  

We are using the on-premises deployment model.

We are an integrator, so we do integrations using Fortinet, Cisco, Sophos, and Palo Alto.

If you're an SMB or a small enterprise, I would recommend Fortinet.

I would advise users to make sure they are getting value for what they are paying for. I can say that Fortinet is not as expensive as the others, but it also gives good value. The main thing is not about the cost, but the value and Fortinet delivers on that front.

I would rate the solution nine out of ten.

The most valuable features of Fortinet FortiOS are its simplicity, highly user-centric, and performs well. The line speed and for heavy traffic, is helpful for us.

Fortinet FortiOS can improve by limiting the need for the CLI and GUI combination. The more functions they can have on the GUI and less on CLI would be helpful.

I have used Fortinet FortiOS within the last 12 months.

The stability of Fortinet FortiOS has been good, I have not had any issues at this point.

Fortinet FortiOS scalability has been good. However, we only have a small setup. 

The support offered by Fortinet FortiOS is good.

The initial setup of Fortinet FortiOS is straightforward.

The price of Fortinet FortiOS is less than $10,000 annually. The price of the support is reasonable compared to competitors.

I rate Fortinet FortiOS a seven out of ten.

I am using Fortinet FortiOS in conjunction with a firewall for our network security.

This solution has helped our organization prevent multiple attacks. It has been beneficial having geographical visibility of what threat is being blocked in real-time.

The main features I find useful are intrusion prevention and web filtering. Additionally, the solution is easy to manage.

The solution could improve the log retention and reports.

I have been using Fortinet FortiOS for approximately eight years.

The solution is stable.

Fortinet FortiOS is scalable.

We have different size organizations using this solution and when determining if it fits the organization's it depends on their use case.

We have been satisfied with the technical support.

The initial setup is straightforward.

I have found Fortinet FortiOS to be a good investment.

The price of Fortinet FortiOS has been reasonable.

We have evaluated other solutions, such as SonicWall, Palo Alto, Cyberoam, and Check Point before choosing Fortinet FortiOS.

I would recommend this solution.

I rate Fortinet FortiOS a nine out of ten.

FortiGate as a product is very easy to configure. There is a lot of data now with switching IDS and IPS. It's a truly complete solution for our customers.

It's a good idea to have the firewall connected to the switches. That way, the firewall is the controller of the switches. We like how the solution is designed with that in mind.

The solution's switches are lacking. They need more features added to them to build them out a bit. The switches are very simple if you compare them with other companies like Cisco or Aruba. Those organizations offer their clients much more.

Technical support could be better. Some competitors have much more responsive support teams.

I know the last version had NAC, network access control, added inside the firewall. It's a process, however. There's still work to do. The next version will be better. Right now, you can't authenticate other devices. You only can authenticate Forti devices and not devices from other companies. This could be the next addition to the solution that will make its performance even better. 

I've been dealing with the solution for ten years now. It's been a decade.

The solution is stable. We have no issues in that regard. There aren't bugs and glitches. It doesn't crash. It's reliable.

The solution is very scalable. We have a solution from the most basic office setup to a very complex data center. It works well in either scenario. If a company requires scale, this solution can provide it.

I have used technical support in the past. It's good for the most part. However, other companies, from my experience, have better technical support. They might be able to improve this aspect of the solution a little bit.

While it's easy to access them, finding a solution to whatever problems you are dealing with takes a long time. They need to get better at turning around queries faster so clients aren't kept waiting for so long.

The initial setup is very straightforward. I wouldn't describe the process as complex.

Deployment takes one to two hours. Everything happens pretty fast.

The pricing is good. They are especially fair when compared with other companies, like Palo Alto, for example, which can get quite expensive.

We work with a lot of manufacturers of firewalls. It's normally Fortinet, however, we also work with Cisco, Palo Alto, and Sophos. My company works with Barracuda as well. To be honest, I am not a specialist with Barracuda. I normally don't work with that.

That said, typically, when we work with clients, one of the first solutions we will suggest will be Fortinet. We do normally also recommend Cisco first, as well, due to the fact we are Cisco partners. We're also partners with Fortinet.

We have a deal with Palo Alto and our security center recommends Barracuda because of their other security solutions like WAF or solutions in the cloud (not their firewall). 

Normally, we use the on-premise deployment model. At this moment, we are working with a public cloud deployment model as well.

I'd rate the solution eight out of ten overall.