Technical Consultant at ezz elarab
Consultant
Good configuration, easy to use, and offers various functions
Pros and Cons
  • "I like its configuration and the various functions it offers."
  • "For me, it is important to be able to block VPN applications, like Facebook, so I would like to see that included in the next release. With this version, if you want to block or allow a site, you now have to drag all the domains related to this site."

What is our primary use case?

We primarily use the solution as a data center.

What is most valuable?

Fortinet is very easy to use. I like its configuration and the various functions it offers. 

I think the most common use for a firewall system is web filtering and application filtering. The program has other features too, like anti-virus and other security features, but I think that some of the usage is there to control and connect web filtering and application filtering and to control what comes in and what goes out.

What needs improvement?

For me, it is important to be able to block VPN applications, like Facebook, so I would like to see that included in the next release. With this version, if you want to block or allow a site, you now have to drag all the domains related to this site. 

For how long have I used the solution?

I've been using the solution for three months now.
Buyer's Guide
Fortinet FortiOS
April 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

What do I think about the stability of the solution?

The program is very stable.

What do I think about the scalability of the solution?

The scalability is very high.

How are customer service and support?

The customer service is very nice because they answered my questions when I asked them about the program before buying it. The technical support is great too, because they called me back with a solution to my question. 

How was the initial setup?

The initial setup was straightforward and I did it myself. I downloaded it, read the instructions and started the deployment, which took only about an hour. 

What other advice do I have?

I rate this solution an eight out of ten and I will definitely recommend it to others because many people are using it around the world now. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Administrator at a financial services firm with 1,001-5,000 employees
Real User
Easy to use, straightforward deployment, and reliable
Pros and Cons
  • "The most valuable features are the ease of use, and the overall simplicity, everyone can use it with a small introduction."
  • "The technical support is good. However, during the holidays they can get a little slow to respond."

What is our primary use case?

We are using Fortinet FortiOS for our core network next-generation firewall.

What is most valuable?

The most valuable features are the ease of use, and the overall simplicity, everyone can use it with a small introduction.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

What do I think about the stability of the solution?

Fortinet FortiOS is highly stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately five administrators that are using the solution in my organization.

How are customer service and support?

The technical support is good. However, during the holidays they can get a little slow to respond.

How was the initial setup?

The installation is straightforward and simple to deploy.

What about the implementation team?

I can do the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The solution could have a better licensing model. It's a bit more expensive than other solutions. The annual subscription is very pricy in Fortinet. The cost could be reduced.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiOS  a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiOS
April 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
PeerSpot user
IT Field Engineer at Double Click Company
Real User
A user-friendly interface for both IPS and the integrated anti-virus
Pros and Cons
  • "The most valuable features are the intrusion prevention system and the anti-virus."
  • "I would like to see smaller and more frequent updates."

What is our primary use case?

We are a reseller, and I deployed the public cloud version of this solution for a client on Microsoft Azure.

How has it helped my organization?

Due to instability of internet here in East Africa ,it will be great if the updates for FortOS could be small and so much size that could utilise more bandwidth.

What is most valuable?

The most valuable features are the intrusion prevention system and the anti-virus.

The interface is more user-friendly than other products, but moving between the VPN and anti-virus features is not as easy for people who are inexperienced with the solution.

What needs improvement?

The internet service is not as reliable in East Africa as in other parts of the world, and as such, the bandwidth that is required for updating the Fortinet OS should be reduced. I would like to see smaller and more frequent updates.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

So far, the solution has been stable. I have not had any complaints from the customer.

What do I think about the scalability of the solution?

The scalability is one of the great features of this solution.

How are customer service and technical support?

We did not have to contact technical support.

Which solution did I use previously and why did I switch?

I have had experience working with Check Point UTM. These products have the same features. However, the user interface and support for Fortinet are superior to Check Point.

How was the initial setup?

The initial setup of this solution was straightforward. The deployment took at most three hours. When the deployment was complete, the only job that was left was for the system administrator on the client's side.

According to our customer, they have not experienced any difficulties.

What about the implementation team?

We handled the deployment of this solution for our customer.

Three people are enough for deployment, with one configuring the network and two working on the systems. 

What was our ROI?

It is easy to show a return on investment with this solution because it is easy to scale.

What other advice do I have?

The only advice I have for anybody who is implementing this solution to make sure that they have a proper internet connection with good bandwidth.

Overall, the Fortinet OS is great.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Senior Network Security Engineer at Qatar Datamation Systems
MSP
Great UTM features, reasonable price and scalable solution
Pros and Cons
  • "The customer service and support team are excellent."
  • "The report and policy optimization tools can be improved in the next release."

What is our primary use case?

This solution is deployed both on the public cloud and on-premises.

What is most valuable?

We have found the UTM features most valuable.

What needs improvement?

The report and policy optimization tools can be improved in the next release.

For how long have I used the solution?

We have been using this solution as vendors for six years.

What do I think about the stability of the solution?

The solution is stable and we haven't received any complaints.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team are excellent. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward in comparison to other firewalls. Our implementation took approximately one hour, but it may differ for others depending on their customer requirements.

What's my experience with pricing, setup cost, and licensing?

FortiOS has a reasonable price compared to other solutions.

What other advice do I have?

I rate FortiOS an eight out of ten because I believe Fortinet can make improvements on policy optimization, reporting and traffic logs to enhance user readability.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Manager at AL HIBA INFORMATION TECHNOLOGY SERVICES
Reseller
Has good caching features but technical support needs improvement
Pros and Cons
  • "The most valuable feature of this solution would be the caching feature."
  • "Their technical support needs improvement."

What is our primary use case?

We use different types of deployment models of this solution besides for the public cloud. Our primary use case is to install it for many clients on their on-prem site. Our job is client-based. We are resellers of this solution. 

What is most valuable?

The most valuable feature of this solution would be the caching feature. 

What needs improvement?

Their technical support needs improvement. 

All products have pluses and minuses. It will depend on a client's use case.

For how long have I used the solution?

We have been using Fortinet FortiOS for around eight to nine years.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and technical support?

Sometimes it is difficult to get support. It can take time to get an answer to our problems. They don't always know what the solution is. 

They also offer online support. 

How was the initial setup?

The initial setup is complex. The deployment takes eight to nine months. 

What's my experience with pricing, setup cost, and licensing?

The pricing will depend. It can depend on your partner. Sometimes your partner can get you a better price. 

What other advice do I have?

I wouldn't specifically recommend one product of this type over another. We provide a plethora of products and it depends on the client's needs. 

I would rate this solution a six or seven out of ten. We deal with a lot of products, this one is okay. It really depends on the client. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
BoreSoen - PeerSpot reviewer
Networks & Securities Solutions supervisor at a tech vendor with 201-500 employees
Real User
Easy-to-manage internet gateway
Pros and Cons
  • "FortiOS's best features are its function as an internet gateway and how easy it is to manage."
  • "FortiOS's interface and monitoring could be improved."

What is most valuable?

FortiOS's best features are its function as an internet gateway and how easy it is to manage.

What needs improvement?

FortiOS's interface and monitoring could be improved.

For how long have I used the solution?

I've been working with FortiOS for three years.

What do I think about the stability of the solution?

FortiOS's stability could be better.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

FortiOS is affordable, but its price could be lower.

What other advice do I have?

I would give FortiOS a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Solutions Consultant at a manufacturing company with 11-50 employees
Real User
Top 5
Useful monitoring, beneficial SSL inspection, and IDS/IPS functionality
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are the SD-WAN, SSL inspection, and IDS/IPS functions."
  • "Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable."

What is most valuable?

The most valuable features of Fortinet FortiOS are the SD-WAN, SSL inspection, and IDS/IPS functions.

What needs improvement?

Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately two years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS can improve.

I rate the stability of Fortinet FortiOS a nine out of ten.

What do I think about the scalability of the solution?

My colleagues like the FortiOS because it is simple, and the easiest to understand. We have approximately 300 users that are using this solution.

How are customer service and support?

I have used the support from Fortinet FortiOS. Some of the engineers who take our tickets are good but others take unnecessary steps for verification before addressing the problem.

I rate the support from Fortinet FortiOS a four out of five.

How was the initial setup?

The initial setup of Fortinet FortiOS is simple.

What's my experience with pricing, setup cost, and licensing?

The best solution in the category including the price in Thailand is Fortinet FortiOS.

Which other solutions did I evaluate?

When comparing Fortinet, Forcepoint, and Sophos, Fortinet FortiOS is the best solution.

What other advice do I have?

I rate Fortinet FortiOS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sales engineer/Technical support engineer at Vietnet
Real User
Top 10
It has optimized the WAN environment for connecting users to the application
Pros and Cons
  • "Fortinet has optimized the WAN environment for connecting users to the application."
  • "Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate."

What is our primary use case?

Fortinet's SD-WAN connects the user to the application or app server on-prem or the cloud.

How has it helped my organization?

Fortinet has optimized the WAN environment for connecting users to the application.

What needs improvement?

Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate.

For how long have I used the solution?

I've been using Fortinet for about five years.

What do I think about the stability of the solution?

Fortinet's performance is stable.

What do I think about the scalability of the solution?

Fortinet is scalable. We can increase the scalability in the help center. We have 500 to 600 users now, but we plan to grow to 700 or 800 users in the next two years. 

How are customer service and support?

I'm satisfied with Fortinet support.

Which solution did I use previously and why did I switch?

We switched to Fortinet because it's easy to use and deploy. In recent years, Fortinet has worked to combine the SD-WAN and next-gen firewall into one device, improving the ease of use. 

How was the initial setup?

Setting up Fortinet is straightforward. It takes about 10 to 15 minutes to deploy. We have a team of five engineers to deploy, maintain, and manage Fortinet.

What about the implementation team?

We deployed Fortinet ourselves.

What other advice do I have?

I rate FortiOS nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Firewalls
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.