Seth Kumar - PeerSpot reviewer
Manager-IT Infrastructure at a wellness & fitness company with 5,001-10,000 employees
Real User
Top 10
Simple to set up with excellent pricing but needs better support
Pros and Cons
  • "The pricing is excellent."
  • "SD-WAN configuration could be easier."

What is our primary use case?

We primarily use the solution as a firewall operating system.

What is most valuable?

The built-in SD-WAN is the most valuable aspect of the product.

It is simple to set up. 

The solution has been stable so far. 

It's easy to scale. 

The pricing is excellent. 

What needs improvement?

SD-WAN configuration could be easier. 

The support could be better.

We'd like to see bandwidth optimization and traffic prioritization capabilities. These are the two things that I'm looking for, especially in SD-WAN.

For how long have I used the solution?

I've been using the solution for three years. 

Buyer's Guide
Fortinet FortiOS
April 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's stable as a product. However, SD-WAN has some issues. The route policies and how you prioritize traffic are the areas of concern for us.

I'd rate the solution seven out of ten in terms of how stable it is. 

What do I think about the scalability of the solution?

The scalability is great. 

We have 1,500 users using the solution. 

How are customer service and support?

We are not very pleased with the support. It could be better. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We are using Fortinet, however, we are exploring Palo Alto.

How was the initial setup?

While the initial setup is not an issue, the SD-WAN configuration is a little complex.

There are three people here who are maintaining the firewalls.

What's my experience with pricing, setup cost, and licensing?

The solution is the cheapest on the market. I'd rate it five out of five in terms of affordability.

Which other solutions did I evaluate?

I've compared this solution to other vendors. Palo Alto is number one in the world. Then I would go with Check Point. Then my third preference would be Fortinet.

What other advice do I have?

We are end-users.

I'd rate the solution five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1258791 - PeerSpot reviewer
Consultant at ZAM Food Industry Pvt Ltd
Real User
Great secure VPN encryption and bulk packet monitoring but should be controlled in the local environment as well
Pros and Cons
  • "The product is scalable and easily expands."
  • "It should also manage the local DSCP network."

What is most valuable?

The best aspects of the solution are the wire signature and VPN, secure VPN encryption, and bulk packet monitoring.

It is a stable product. 

The product is scalable and easily expands. 

Setting up the solution is easy.

We like the technical support on offer. 

What needs improvement?

It should be controlled in the local environment as well. Its gateway security is more powerful. However, it should also manage the local DSCP network, so the policies, local LAN policies, and other stuff should be there.

For how long have I used the solution?

I've been using the solution for the last two years.

What do I think about the stability of the solution?

The stability is good. 

It's running in many places and in different organizations. There's a huge market.

What do I think about the scalability of the solution?

 I found the solution to be scalable. 

We use it in more than one location. We have more than four or five people using it at each location. 

How are customer service and support?

Technical support's good. When we register a ticket, they are always prompt in their response. There are two types of support. It's paid or unpaid support, depending on the service we are using.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've also used SonicWall. 

How was the initial setup?

The initial setup is straightforward. It's not complex, You should know where it exists in the OS. Then you can work with it easily. Otherwise, the complexity is something you have to contend with for a new user.

What was our ROI?

We have witnessed an ROI. 

What's my experience with pricing, setup cost, and licensing?

You need to repurchase a license every year or two. Costs are negotiable and sometimes they offer promotional prices. A yearly subscription might be around $20,000 to $30,000.

What other advice do I have?

We're a customer and end-user.

We would recommend the solution.

Fortinet is a good product. However, other products are good as well. It really depends on the customer experience.

I'd rate the solution seven out of ten due to the cost of quality of services, and due to the fact that we know other firewalls are more powerful than Fortinet. That said, Fortinet is very economical and gives us an appropriate solution based on what we require.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiOS
April 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
Andrey Kurtasanov - PeerSpot reviewer
Consultant at Orange
Real User
Reliable, low maintenance, and installation simple
Pros and Cons
  • "I have found the most valuable feature of Fortinet FortiOS is the low maintenance."
  • "The central management can improve in Fortinet FortiOS. It is sometimes difficult to manage all the devices."

What is our primary use case?

Fortinet FortiOS provides a full UTM experience, including UTM profiles, firewall rules, remote access, VPN connection, IPSec, and SSL connection.

What is most valuable?

I have found the most valuable feature of Fortinet FortiOS is the low maintenance.

What needs improvement?

The central management can improve in Fortinet FortiOS. It is sometimes difficult to manage all the devices.

I wrote my opinion about changes to the SSL-VPN authentication directly on the Fortinet forum, and they said that right now they will not change it. Hopefully, in the future, they will change the SSL-VPN authentication for groups and users.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately five years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS depends on the operation being done. If we are using the basic functions I would rate the stability of Fortinet FortiOS a five out of five. If we are using the advanced functionality I would rate the stability a three out of five. Overall the solution is stable.

How are customer service and support?

The support from Fortinet FortiOS is good. However, there are times they give a five out of five level of support and whereas other times they give a one out of five.

How was the initial setup?

Fortinet FortiOS's installation is easy.

What's my experience with pricing, setup cost, and licensing?

The scalability of Fortinet FortiOS is good. However, central management is intuitive for the end-users. We had a lot of questions about central management, and sometimes they didn't use it and did their firewall management directly on FortiGate instead of using Fortinet FortiOS.

What other advice do I have?

My advice to others is for them to read the instructions on how to use the solution.

I rate Fortinet FortiOS a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior security officer at LIB
Real User
Top 5
Has intuitive policy creation and deployment and precise parameter settings to determine thresholds
Pros and Cons
  • "Fortinet FortiOS's valuable features include intuitive policy creation and deployment, precise parameter settings to determine thresholds, and security profiles such as web filtering and remote application filtering, among others."
  • "Fortinet FortiOS's integration could be improved."

What is our primary use case?

We use the solution for automated solutions.

What is most valuable?

Fortinet FortiOS's valuable features include intuitive policy creation and deployment, precise parameter settings to determine thresholds, and security profiles such as web filtering and remote application filtering, among others. These features greatly enhance the platform. It includes every available application in terms of features. For example, in RDP, we must control the application. It’s already there whenever we want to apply their role or policy to that application.

What needs improvement?

Fortinet FortiOS's integration could be improved. It has extensive integration features, such as collectors for other services and third-party intelligence feeds.

For how long have I used the solution?

I have been using Fortinet FortiOS for six months. We are using the latest version of the solution.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have around 300 users using this solution.

How are customer service and support?

We initiated support from our servers because the other part of the company was not working. They helped us adjust the tuning, and it is working now.

How was the initial setup?

The initial setup is not complex. It will take around two or three days to deploy. Product cleaning, readjustment, and screening are continuous tasks, as the nature of the work requires tuning and adjustments. To connect the PC to the console, we assign the networking settings, including data capabilities, and then reconfigure them on the web interface (UI). Some settings are also presented in a web-based format in the CLI because they are easier to navigate.

What other advice do I have?

The reserve utilization is very low. Based on my learning, my expectation is for every product to have a good intelligence system and frequently updated threat intelligence. Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Sakthivel  Kannan - PeerSpot reviewer
Senior Engineer at Sify Technologies
Real User
Top 20
Good security and reliability with helpful support
Pros and Cons
  • "We found the initial setup to be straightforward."
  • "Right now, we have to contend with CLI. We'd like it to be easier. We need the features to be in a UI."

What is our primary use case?

We are using it for security purposes. 

What is most valuable?

The security on offer is good.

It's quite stable.

The scalability has been great.

We found the initial setup to be straightforward. 

Technical support has been good overall. 

What needs improvement?

The UI could be a bit better. The coming generation will not be from the Sierra, and therefore they have a chance to make it much better and more user-friendly. Right now, we have to contend with CLI. We'd like it to be easier. We need the features to be in a UI.

For how long have I used the solution?

I've been using the solution for more than five years. 

What do I think about the stability of the solution?

The solution has proven to be stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We find the solution to be quite scalable. If you need to expand it, you can do so.

We have more than 5,000 people on the solution right now. 

How are customer service and support?

Technical support has been good in general. They are helpful and responsive. I have no complaints in regard to their level of service. 

How would you rate customer service and support?

Positive

How was the initial setup?

It offers a pretty simple and straightforward setup. I'd rate it four out of five in terms of ease of implementation. It's not something that's too complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

I don't have many details surrounding the licensing. It's not an aspect I directly deal with. My understanding is the solution is moderately priced.

What other advice do I have?

We are Fortinet partners. 

If a company is looking for a local security enhancement, we tend to recommend or select this kind of solution.

I'd rate the product nine out of ten overall. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
Top 10
An industry leader in security that provides good firewall and antivirus protection
Pros and Cons
  • "The solution provides good firewall and antivirus protection."
  • "The solution needs improvement with DDoS protection."

What is our primary use case?

Our company is a partner with Fortinet and uses the VDOM to deploy and service virtual firewalls for our customers. 

What is most valuable?

The solution provides good firewall and antivirus protection via IPX and its security profile.

What needs improvement?

The solution needs improvement with DDoS protection. 

For how long have I used the solution?

I have been using the solution for nine years. 

What do I think about the stability of the solution?

The solution is stable and I rate it an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable and I rate it an eight out of ten.

How are customer service and support?

The technical support is excellent. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was not very easy but the solution does integrate without much complexity. 

What about the implementation team?

Our internal team of two engineers deploys the solution in about three days. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are paid by our customers on a monthly basis and include maintenance and technical support provided by three of our engineers. 

The solution is quite affordable and I rate the cost a four out of ten. 

What other advice do I have?

The solution is a leader in security according to the Gartner Report and I recommend its use. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Gautam Sen - PeerSpot reviewer
General Manager & Head Electronic Network Executive at Blue Dart
Real User
Top 20
Beneficial IPS, excellent support, and scales well
Pros and Cons
  • "The most important feature of Fortinet FortiOS is the IPS."
  • "Fortinet FortiOS need to manage its memory and CPU utilization better. It peaks at times, which sometimes can be challenging."

What is most valuable?

The most important feature of Fortinet FortiOS is the IPS.

What needs improvement?

Fortinet FortiOS need to manage its memory and CPU utilization better. It peaks at times, which sometimes can be challenging.

In a feature release, if Fortinet FortiOS could have better cloud functionality would be a benefit.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately seven years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS is good.

What do I think about the scalability of the solution?

Fortinet FortiOS is scalable.

How are customer service and support?

I rate the support from Fortinet FortiOS a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiOS is simple.

Which other solutions did I evaluate?

We evaluated Checkpoint and Cisco before choosing Fortinet FortiOS.

The manageability suit is better in Fortinet in terms of device manageability and  OS upgrades. It has the capability of terminating a leased line, RF, and a USB dongle. When we evaluated Fortinet FortiOS, back in 2015, Cisco and Checkpoint did not have a 4G termination feature. Today if my MPLS goes down, the lease line goes down, I can connect a 4G dongle. In Cisco, you need to have a SIM  embedded in a device and you need to open the device, put it on, and then you need to connect it and extend the cable. It is very complex. In Fortinet it is easy.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Netwrok and Security Engineer
Real User
User-friendly with a good interface and dashboard
Pros and Cons
  • "We've been happy with the pricing."
  • "For monitoring purposes, we don't have any option to monitor the ISP link."

What is our primary use case?

We are using the solution as a firewall. It provides portal access.

What is most valuable?

Feature-wise, the solution is strong. It has SD-WAN, site-to-site VPN, load balancing, and application-based load balancing. 

It's very user-friendly. 

Compared to other OEMs, due to the SD-WAN and the IPsec VPN, there is no need for the licensing for SD-WAN and the IPsec site-to-site on the remote access VPN.

Chipset wise they're using an ACS chipset dedicated to FortiOS.

The interface and dashboard are good. 

We've been happy with the pricing. 

The initial setup is easy.

What needs improvement?

There aren't any features missing at this time. 

For monitoring purposes, we don't have any option to monitor the ISP link. If the ISP link goes down, then there is no monitoring tool or in-built monitoring tool. We can use a third-party application, like Zoho or PRTG. However, we would like something in-built. 

They need to improve the solution at the application level. 

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

Sometimes it is unstable. However, they'll easily fix the issue. We get upgrades and updates. If there is even any vulnerability or malware, we'll get it fixed immediately. They give good responses to the customers.

While there are bugs, sometimes the development team is on top of it and fixes everything fast. They'll send a patch in the next update.

What do I think about the scalability of the solution?

We work with more than 100 customers. 

How are customer service and support?

Technical support is helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked on FortiGate and Palo Alto.

How was the initial setup?

The solution is very simple, very straightforward. It's not complex a all. 

How long it takes to deploy depends on the client's requirements. 

For a mid-level customer, we can deploy within an hour. We can complete everything and have it up and running, and the users get internet access. If they need more rules, they need more things, then it could take time, depending on the configuration.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution has been fine. 

You do have to pay for a license. I'm not sure of the exact cost. I'm more of a technical person.

What other advice do I have?

We're a customer and end-user.

We have the solution deployed on the cloud and on-premises. 

I've deployed the 600F model a couple of times.

New users need to do some homework, and then we proceed with the configuration. Security-wise, they need to make the customized port. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Product Categories
Firewalls
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.