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Network Architect at a agriculture with 11-50 employees
Real User
Feb 13, 2024
Provides robust web filtering capabilities and has an easy setup process
Pros and Cons
  • "It offers the same robust features and functionality in virtual, on-premise, and traditional data center environments."
  • "They could simplify the troubleshooting process."

What needs improvement?

They could simplify the troubleshooting process. Troubleshooting requires expertise, often necessitating the command-line interface (CLI). It could be more advanced and easier to use than other products.

Additionally, they could enhance support capabilities and a facility to communicate efficiently with the team.

For how long have I used the solution?

We have been using Fortinet FortiGate-VM for seven years.

What do I think about the stability of the solution?

The product is stable. However, there are a few areas of improvement. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It is best in terms of pricing for small and medium-sized companies, where it stands out as a cost-effective and feature-rich solution. For larger enterprises, we emphasize the potential benefits of complementing FortiGate-VM with additional firewalls, such as Palo Alto, to enhance security and address potential vulnerabilities.

I rate the scalability a nine out of ten.

Buyer's Guide
Fortinet FortiGate-VM
February 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,207 professionals have used our research since 2012.

How was the initial setup?

The initial setup process is easy. It can deployed on the cloud and premises based on the client's requirements.

What's my experience with pricing, setup cost, and licensing?

There are products like Cisco Meraki that are more inexpensive than Fortinet FortiGate-VM. However, it provides better security features. Palo Alto's pricing is similar to that of the FortiGate-VM regarding quality for security features. It is reasonable.

What other advice do I have?

FortiGate VM in a cloud infrastructure provides security benefits. It offers the same robust features and functionality in virtual, on-premise, and traditional data center environments. It protects against external attacks and internal threats through features such as web filtering, secure application filtering, and antivirus capabilities. These functionalities collectively enhance security measures, safeguarding against various potential risks.

It is extensible, as we can add as much functionality as we require. It is simple to add more resources. It has a flexible pay-as-you-go pricing model.

I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Jan 22, 2024
Has the option to choose either a default or create a self-description
Pros and Cons
  • "Regarding specific features, I appreciate the option for external selection, where you can choose either to use a default or create a self-description. This simplifies the process compared to other vendors that require creating a test extension profile and then applying it to the installation. With FortiGate, there is a streamlined approach. From the benefits perspective, clients mainly see cost reduction, especially with FortiGate VM Firewall, as it eliminates the need for additional hardware."
  • "The product is satisfactory. I haven't identified any features to improve, and based on the number of deployments I've handled with FortiGate-VM, there haven't been any complaints from the customer's side."

What is our primary use case?

We use Fortinet FortiGate-VM for a constrained firewall and comprehensible security solution. Currently, I'm involved in implementing FortiGate and FortiManager for a customer project over the past month, and Fortinet has proven to be quite effective in this regard.

What is most valuable?

Regarding specific features, I appreciate the option for external selection, where you can choose either to use a default or create a self-description. This simplifies the process compared to other vendors that require creating a test extension profile and then applying it to the installation. With FortiGate, there is a streamlined approach. From the benefits perspective, clients mainly see cost reduction, especially with FortiGate VM Firewall, as it eliminates the need for additional hardware.      

What needs improvement?

The product is satisfactory. I haven't identified any features to improve, and based on the number of deployments I've handled with FortiGate-VM, there haven't been any complaints from the customer's side.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for the past five years. 

What do I think about the stability of the solution?

Fortinet is a stable and user-friendly solution. The configuration is straightforward, and it provides a secure environment. I recall a challenge where a customer was using VDOM to segment their networks, but faced issues with communication between firewalls. Through online research, I discovered a tool to replace Fortinet, and it resolved the issue. During a critical migration for a large customer with six hardware firewalls, Fortinet proved reliable and prevented the possibility of mistakes. The GUI interface is well-organized, especially the security tab, making it easy to navigate. Fortinet simplifies network and security tasks, making it accessible for those with a basic understanding of networking and security concepts. Overall, as a vendor, Fortinet stands out for its streamlined approach, avoiding the need to navigate between multiple locations for configuration.

How are customer service and support?

I haven't personally tried Fortinet's technical support, but according to my colleague who has used it, the experience was not positive. He mentioned that the support process is not as direct and efficient as Cisco's. In Cisco, when there's an issue, you can call, initiate a case, and the support engineer can join you directly for troubleshooting. However, with Fortinet, it seems the process involves working on the case independently, and the support requests are assigned to different engineers. 

How was the initial setup?


Fortinet installation and configuration instances are not complicated at all. For the initial setup, I have two options: I can either edit it from the CLI directly or go through the GUI in the ASHA setup. Having these two options is convenient and works well for me. I handle the deployment process independently. Once I ensure that all the necessary requirements, such as IP configurations and external/internal network settings, are ready, I can complete the deployment in around one to two hours. The process is straightforward and doesn't require additional resources. To understand the firewall verification and its communication within the internal network, I focus on factors like whether it should be isolated or placed between the firewall and terminal network. Traffic protocols like OSBAM play a crucial role, and configuring it is both easy and efficient. For external network communication, configuring interfaces, especially when dealing with an ISP's line, is straightforward. The SD WAN features in FortiGate-VM are significant. Connecting two firewalls involves attaching them to an SD WAN profile, and then applying the configuration to ensure seamless communication without complexities. Additionally, for VPN connections, the VPN wizard simplifies the process, eliminating the need to worry about encryption or authentication codes.
Working with platforms like Azure is also hassle-free, involving basic steps such as entering IPs and selecting suitable sites. Comparatively, this process is more streamlined than other vendors where creating phase one and testing are often required for VPN connections. Overall, the FortiGate-VM deployment is straightforward, allowing for easy troubleshooting of errors and identification of hardware locations.

What other advice do I have?

When advising the team for cost reduction, I suggest going with the VM if there's no budget. However, if there is a budget, I recommend purchasing the hardware. For all vendors, technically speaking, hardware is considered better than VM. However, for Fortinet, the difference between VM and hardware is mainly budget-related. If the customer has a budget, it's advisable to purchase the hardware. When recommending from the sales team's perspective, if the customer has a budget, they will suggest going with hardware. If there's no budget, the recommendation is to opt for VM, especially if the customer is working with Azure or AWS. The difference between VM and hardware lies primarily in patches, and overall, everything is satisfactory. One aspect worth noting is that during VM deployment, checking connectivity between the hypervisor, distribution switch, and network firewall is required. In contrast, for hardware, once the configuration is complete, connectivity is straightforward.

As for my overall rating of the FortiGate VM solution on a scale from one to ten, with one being the worst and ten being the best, I would rate it as a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Fortinet FortiGate-VM
February 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,207 professionals have used our research since 2012.
AnilKumar35 - PeerSpot reviewer
Director - User Experience Design at a computer software company with 1,001-5,000 employees
Vendor
Dec 6, 2023
An easy-to-operate tool to manage firewall installation and endpoint connectivity
Pros and Cons
  • "The most valuable feature of the solution is that it is easy to operate."
  • "Capacity-wise, I think the solution's log storage area is something that needs to be increased since, by default, it stores logs for only seven days."

What is our primary use case?

I use Fortinet FortiGate-VM in my company to manage firewall installation and endpoint connectivity.

What is most valuable?

The most valuable feature of the solution is that it is easy to operate.

What needs improvement?

If a user makes any changes, it will immediately have an effect on the solution. If a user makes any changes in a product like Palo Alto, there is a need to push those changes to the firewall and apply commit changes, which shows the configuration part, making it a good feature since it sometimes helps, considering how a user may make small errors.

Errors made by a user get applied when using Fortinet FortiGate-VM. In the production environment, if a user makes any changes in a live environment, there is a need for the user to be very alert. The aforementioned area can be considered for improvement in the solution. Palo Alto is good for the production environment.

Capacity-wise, I think the solution's log storage area is something that needs to be increased since, by default, it stores logs for only seven days. The compliance team in our company needs to check the logs, which may be older than ninety days. Though the tool provides a storage hard disk with enough space, in our company, we can't store logs.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for more than three years. My company is a customer of the product.

What do I think about the stability of the solution?

As my company uses an active-passive deployment in our environment, we did not face any stability-related issues with the product. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Around 4000 to 6000 employees in my organization use the solution.

How are customer service and support?

The solution's technical support is good. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the product's initial setup phase a ten on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup phase.

The solution can be deployed in an hour or two.

What about the implementation team?

I deployed the solution by myself in my organization.

What's my experience with pricing, setup cost, and licensing?

It is a medium-priced product.

Which other solutions did I evaluate?

Compared to the other VMs in the market, Fortinet FortiGate-VM is very easy to use.

What other advice do I have?

I rate the overall tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Akidiva - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Real User
Sep 7, 2023
An affordable and scalable product that provides excellent security and reporting features
Pros and Cons
  • "The reporting is good."
  • "The users must buy FortiSIEM to get advanced analytics."

What is our primary use case?

The product accesses the perimeter firewall and internet proxy at the same time. It allows the creation of a virtual DMZ network. We can have services on the DMZ.

What is most valuable?

The reporting is good. The signatures are quite good. We have some confidence in the product’s protection capabilities.

What needs improvement?

The users must buy FortiSIEM to get advanced analytics. The product must provide users with more reports before asking them to buy FortiSIEM.

For how long have I used the solution?

I have been using the solution for around a couple of years.

What do I think about the stability of the solution?

There are no stability issues. As long as we provide adequate resources, the solution works.

What do I think about the scalability of the solution?

VM provides scalability options. We could pair the virtual firewalls and have more capacity. We know it's there, but it wasn't necessary, given the organization's size. Around 350 users from a small microfinance company use the solution. The product is extensively used since it also provides internet proxy and VPN. Almost all services that require connectivity are going through the firewall.

How are customer service and support?

We contacted the technical support team regarding a clarification we needed on how to get some services to talk to one another. The team was very handy in that process.

How was the initial setup?

The setup is not that complex. I wouldn't say it's simple, but It's relatively straightforward as long as we follow the guidelines and work with the recommendations.

What about the implementation team?

We deployed the solution with the help of a local partner. We just had one engineer on-site who was supported by Fortinet Professional Services.

What was our ROI?

There is a good ROI on the product. The solution was quickly deployed, and we were able to have more protection and better visibility of our traffic on the network. We can get a lot of value out of the solution due to the reports.

What's my experience with pricing, setup cost, and licensing?

The pricing is really good. The FortiGate licensing model is workable compared to many other providers who license everything. The local partner was there to guide us in structuring the license to keep the costs minimal. At the moment, there are no additional costs associated with the tool.

Which other solutions did I evaluate?

We had a competitive evaluation of other products. We chose Fortinet FortiGate-VM because of its affordability. It also had some of the features that were part of our roadmap.

What other advice do I have?

It's a good solution. It’s worth checking out. It is easy to configure and quite easy to use. Some solutions are built by engineers for engineers. The product is a bit relatively easy to use and work with. Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juraj Elias - PeerSpot reviewer
Chief Core Network Architect at a wireless company with 51-200 employees
Real User
Jan 31, 2024
Useful in infrastructures and firewalls but improvement is needed in cloud-nativeness and pricing
Pros and Cons
  • "The tool's most valuable feature is its ability to deploy it on live physical hardware. Specifically, when providing firewall services for clients, we can leverage such hardware appliances to support multiple customers on the same hardware."
  • "The product needs to focus on cloud-nativeness and pricing."

What is our primary use case?

My company functions as a mobile operator and supports business customers. We use the solution for our infrastructure and firewalls. 

What is most valuable?

The tool's most valuable feature is its ability to deploy it on live physical hardware. Specifically, when providing firewall services for clients, we can leverage such hardware appliances to support multiple customers on the same hardware.

What needs improvement?

The product needs to focus on cloud-nativeness and pricing. 

For how long have I used the solution?

I have been using the product for six to seven years. 

What do I think about the stability of the solution?

Fortinet FortiGate-VM is a good solution in terms of stability. I rate it a seven out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a ten out of ten. 

How are customer service and support?

The tool's technical support is good. 

How was the initial setup?

We rely on automation for deployment, making it easy for us. We clone the existing infrastructure for additional customers. Our challenging aspect is coordinating with clients to set up the infrastructure. Understanding the existing infrastructure of business customers, especially their premises and specific requirements, is a crucial step.

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiGate-VM's pricing a six out of ten. 

What other advice do I have?

I rate the overall solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
CIO at a manufacturing company with 1,001-5,000 employees
Real User
Jan 16, 2024
Provides award-winning protection from a broad array of network threats
Pros and Cons
  • "Fortinet is user-friendly."
  • "We have lost some information and we do not know how that happened through the solution. So that needs improvement."

What is our primary use case?

We use the solution as a firewall. 

What is most valuable?

Fortinet is user-friendly. 

What needs improvement?

We have lost some information and we do not know how that happened through the solution. That needs improvement. 

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for minimum five years. 

What do I think about the stability of the solution?

Once in a while there are stability issues otherwise the solution is stable. 

What do I think about the scalability of the solution?

Presently, six thousand users are using the solution. 

How was the initial setup?

The initial setup of Fortinet is easy. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT consultant at a hospitality company with 1-10 employees
Consultant
Jan 15, 2024
Has a good interface and helps with network intelligence
Pros and Cons
  • "The platform has a good user interface."
  • "Data backup functionality could be included in the product."

What is our primary use case?

We use the product for VPN services, network intelligence, and Unified Threat Management (UTM).

What is most valuable?

The platform has a good user interface.

What needs improvement?

Data backup functionality could be included in the product.

For how long have I used the solution?

We have been using Fortinet FortiGate-VM as a partner for ten years.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I rate Fortinet FortiGate's scalability a seven out of ten.

How was the initial setup?

The initial setup is complex. I rate the process a five out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing an eight out of ten.

What other advice do I have?

I rate Fortinet FortiGate-VM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Volodymyr Khorenzhyi - PeerSpot reviewer
Network Engineer at a computer software company with 1,001-5,000 employees
Real User
Dec 23, 2023
An expensive solution that is stable and scalable
Pros and Cons
  • "I rate the tool's stability a ten out of ten."
  • "The tool is expensive."

What needs improvement?

The tool is expensive. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

Fortinet FortiGate-VM is scalable. We have 15 users. 

How was the initial setup?

Fortinet FortiGate-VM's deployment is easy. 

What other advice do I have?

I rate Fortinet FortiGate-VM an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
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Buyer's Guide
Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.