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reviewer1738989 - PeerSpot reviewer
Network Analyst at a manufacturing company with 1,001-5,000 employees
Real User
A complete solution with great features and good firewall capabilities
Pros and Cons
  • "The product can scale."
  • "The log settings and filters could use some improvement."

What is our primary use case?

We primarily use the solution for firewall purposes.

What is most valuable?

The firewall capabilities are great.

We like the EPS antivirus.

It's quite a complete solution. The features on offer are good.

We find the solution to be stable.

The product can scale.

What needs improvement?

We occasionally have issues when we are doing firmware updates.

The log settings and filters could use some improvement.

For how long have I used the solution?

I've been using the solution for ten years. It's been about a decade.

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What do I think about the stability of the solution?

The stability is very good. There are no bugs. It's not glitchy. I can't recall it crashing or freezing. It offers pretty good performance. 

What do I think about the scalability of the solution?

We have found the scalability to be very good. If a company needs to expand it, it can do so.

We have about 500 users on the solution right now. 

How are customer service and support?

Technical support has been fine. We have no complaints. They are pretty helpful and responsive. 

Which solution did I use previously and why did I switch?

We only use Fortigate. We don't use any other solution.

How was the initial setup?

We only have one person for deployment and maintenance.

It took us only two days to deploy it with our desired configurations.

What about the implementation team?

I am able to set up the solution myself. We did have a reseller who assisted us as well.

What's my experience with pricing, setup cost, and licensing?

We currently have a three-year licensing agreement. There are standard features and you do not have to pay extra fees for extra add-ons.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with Fortigate.

I would advise potential new users to check the compatibility of the UTM firewall, of the rules of your organization. It's not magic. It's hard work implementing that.

I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2025
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Firewalls
Buyer's Guide
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