The product accesses the perimeter firewall and internet proxy at the same time. It allows the creation of a virtual DMZ network. We can have services on the DMZ.
CEO at Semper Systemis Ltd
An affordable and scalable product that provides excellent security and reporting features
Pros and Cons
- "The reporting is good."
- "The users must buy FortiSIEM to get advanced analytics."
What is our primary use case?
What is most valuable?
The reporting is good. The signatures are quite good. We have some confidence in the product’s protection capabilities.
What needs improvement?
The users must buy FortiSIEM to get advanced analytics. The product must provide users with more reports before asking them to buy FortiSIEM.
For how long have I used the solution?
I have been using the solution for around a couple of years.
Buyer's Guide
Fortinet FortiGate-VM
July 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,899 professionals have used our research since 2012.
What do I think about the stability of the solution?
There are no stability issues. As long as we provide adequate resources, the solution works.
What do I think about the scalability of the solution?
VM provides scalability options. We could pair the virtual firewalls and have more capacity. We know it's there, but it wasn't necessary, given the organization's size. Around 350 users from a small microfinance company use the solution. The product is extensively used since it also provides internet proxy and VPN. Almost all services that require connectivity are going through the firewall.
How are customer service and support?
We contacted the technical support team regarding a clarification we needed on how to get some services to talk to one another. The team was very handy in that process.
How was the initial setup?
The setup is not that complex. I wouldn't say it's simple, but It's relatively straightforward as long as we follow the guidelines and work with the recommendations.
What about the implementation team?
We deployed the solution with the help of a local partner. We just had one engineer on-site who was supported by Fortinet Professional Services.
What was our ROI?
There is a good ROI on the product. The solution was quickly deployed, and we were able to have more protection and better visibility of our traffic on the network. We can get a lot of value out of the solution due to the reports.
What's my experience with pricing, setup cost, and licensing?
The pricing is really good. The FortiGate licensing model is workable compared to many other providers who license everything. The local partner was there to guide us in structuring the license to keep the costs minimal. At the moment, there are no additional costs associated with the tool.
Which other solutions did I evaluate?
We had a competitive evaluation of other products. We chose Fortinet FortiGate-VM because of its affordability. It also had some of the features that were part of our roadmap.
What other advice do I have?
It's a good solution. It’s worth checking out. It is easy to configure and quite easy to use. Some solutions are built by engineers for engineers. The product is a bit relatively easy to use and work with. Overall, I rate the solution an eight or nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Executive Officer at SST Infotech India Pvt Ltd
It's a solidly stable device with minimal downtime
Pros and Cons
- "We like FortiGate-VM's IPS features and its ability to create multiple virtual firewalls."
- "Fortinet support needs improvement. The response times are lackluster. Fortunately, the product is stable and we seldom have issues. Also, it takes months for them to deliver hardware when we order it."
What is our primary use case?
We have a private cloud environment with two firewalls and a physical host with a total storage capacity of approximately 5 terabytes running on VMware. The private cloud is a payment services gateway processing transactions from 1,500 outlets nationwide. We have around a thousand virtual machines, and all of them use Fortinet.
What is most valuable?
We like FortiGate-VM's IPS features and its ability to create multiple virtual firewalls.
For how long have I used the solution?
I have used FortiGate-VM for five years.
What do I think about the stability of the solution?
Stability is one area where Fortinet stands out. We don't see dropped sessions or downtime. The hardware is extremely stable, and our utilization stays well below the limits.
What do I think about the scalability of the solution?
You need to upgrade your box to scale, but it's easy to migrate from one to the other.
How are customer service and support?
Fortinet support needs improvement. The response times are lackluster. Fortunately, the product is stable and we seldom have issues. Also, it takes months for them to deliver hardware when we order it.
How would you rate customer service and support?
Neutral
How was the initial setup?
It's easy to install and configure FortiGate-VM. One engineer can finish the job in half a day.
What was our ROI?
You will recover your investment if you purchase the right size and use it for six or seven years. However, you'll lose money if you need to replace or upgrade the box after three years. It's critical to buy the correct size from the start.
What's my experience with pricing, setup cost, and licensing?
FortiGate-VM is a little expensive compared to Sophos. You pay a fixed license for the box, but there are various options if you need to upgrade.
What other advice do I have?
I rate Fortinet FortiGate-VM nine out of 10. It's a solid product overall, but Fortinet support has a lot of room for improvement. I wouldn't recommend it for an enterprise use case. It might work, but you should test it first. They have various options, so you should pick one that meets your business requirements and your environment.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate-VM
July 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,899 professionals have used our research since 2012.
Independent Consultant at a educational organization with 201-500 employees
A good brand that integrates well with other Fortigate products and decent pricing
Pros and Cons
- "The solution integrates well with other Fortinet products."
- "It is a good unified solution, and you can manage everything from the Fortigate portal."
- "This is not a good solution for enterprises. It's better for smaller companies."
What is our primary use case?
I primarily use the solution as a firewall. It's used for security. I use it for the DMZ. It's related to architecture and is strategically positioned in the network.
What is most valuable?
Based on its position, it offers good control over the communication between users and the data center. It's a good unified solution, and you can manage everything from the Fortigate portal.
It's a familiar solution to our clients. We don't spend time selling it. The brand is very popular and recognizable.
The solution integrates well with other Fortinet products.
The pricing is fine.
It's a good solution for small to medium-sized companies.
What needs improvement?
The integration can be a bit easier. You need to maintain the integrations. You shouldn't have to. For example, in Cisco, you don't have to maintain integration that same way.
The support could be a bit better.
There are no missing features or items we would like to see in the future.
This is not a good solution for enterprises. It's better for smaller companies.
For how long have I used the solution?
I've used the solution for the last six years.
What do I think about the stability of the solution?
The solution is mostly stable. I'd rate it six out of ten. The updates and availability, however, are not so smooth.
What do I think about the scalability of the solution?
The solution is not so scalable. It's not necessarily difficult to scale. However, it is not easy either.
I'd rate the scalability seven out of ten overall.
Typically, my clients are small to medium-sized entities.
How are customer service and support?
I'd like to see better support. They are okay. They could be better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also have experience with Cisco solutions.
At the perimeter, we also use Palo Alto.
How was the initial setup?
The initial setup is very easy. It's not complex. I'd rate the ease o setup eight out of ten.
The deployment might take two to three days. It's pretty fast to get everything up and running.
I did not handle the deployment in a hands-on way, so I don't have information on the technicalities in terms of what steps were taken.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. I'd rate it eight out of ten in terms of affordability.
What other advice do I have?
I'm a Fortinet reseller. I'm not sure which version of the solution we're using. We're likely using version seven or six.
We use cloud and on-premises deployments.
I'd recommend the solution to other small or medium-sized companies. I would not recommend it to enterprises.
I would rate the solution eight out of ten. It is unified, and it is easy to integrate into other Fortinet products.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Feature rich, responsive support, and quick remote implementation
Pros and Cons
- "The most valuable features of Fortinet FortiGate-VM are the ease of use, IPS system, application filter, web filtering, and email security. Additionally, there is a migration tool that other vendors do not provide. We only need to upload the configuration file to the tool, and it converts everything, except the passwords, and gives us the new configuration, which we can directly upload on the firewall. This migration process takes a maximum of 15 minutes."
- "The solution can improve by adding separate interfaces for proxy and flow-based usage."
What is our primary use case?
We are using Fortinet FortiGate-VM for network-level security.
There is a cloud and on-premise version of the solution available.
Our company deploys this solution to many companies.
What is most valuable?
The most valuable features of Fortinet FortiGate-VM are the ease of use, IPS system, application filter, web filtering, and email security. Additionally, there is a migration tool that other vendors do not provide. We only need to upload the configuration file to the tool, and it converts everything, except the passwords, and gives us the new configuration, which we can directly upload on the firewall. This migration process takes a maximum of 15 minutes.
What needs improvement?
The solution can improve by adding separate interfaces for proxy and flow-based usage.
In the next release, the web application firewall should be integrated into the hardware. There is separate hardware for the web application firewall and for FortiGate.
For how long have I used the solution?
I have been using Fortinet FortiGate-VM for approximately seven years.
What do I think about the stability of the solution?
I rate the stability of Fortinet FortiGate-VM an eight out of ten.
What do I think about the scalability of the solution?
We have approximately 30 users and 30,000 users.
This is a scalable solution.
I rate the scalability of Fortinet FortiGate-VM an eight out of ten.
How are customer service and support?
The support from Fortinet FortiGate-VM exhibits high responsiveness. Whenever I raise a ticket on their portal, they typically respond within 15 to 20 minutes. In urgent cases, we can contact them via a ticket, and an engineer will be promptly assigned to assist.
I rate the support from Fortinet FortiGate-VM an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used multiple types of firewalls and vendors, such as Cisco Firepower. Palo Alto, and Sophos.
Palo Alto is a great solution but it is expensive. I would choose them over Fortinet FortiGate-VM but they are too expensive. For my use case, Fortinet FortiGate-VM is the best for the environment.
Fortinet FortiGate-VM has discounts for generalized partners.
How was the initial setup?
The initial setup time of Fortinet FortiGate-VM depends on the policies and filters that need to be applied to different users. The time can vary a lot on the environment. Its time ranges from minutes to a month. However, we can do the process remotely and it takes approximately 10 minutes.
What about the implementation team?
We do the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The license can be purchased at intervals of one, three, and five years.
The price of the solution is in the middle range compared to the other vendors. However, the vendor is increasing the price gradually.
What other advice do I have?
One person is suitable in a 24-hour period for the maintenance of the solution. A three to five administrator maintenance team would be sufficient to cover all the maintenance shifts per week.
I highly recommend Fortinet FortiGate-VM to others.
I rate Fortinet FortiGate-VM a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
CEO & Technology Specialist at Karman Infotech Private Limited
A private cloud solution with a hardware firewall and easy deployment
What is our primary use case?
We use the solution for the private cloud.
What is most valuable?
Fortinet FortiGate-VM has a standard hardware firewall and easy deployment. You download a pre-configured virtual machine and run it on your hypervisor, Hyper-V, or ESXi by VMware. It is an excellent solution for private cloud setups, allowing seamless management using Fortinet without additional hardware purchases. Moreover, it offers flexibility—you can integrate it with physical hardware for redundancy or establish branch office VPNs effortlessly. Fortinet's automation capabilities facilitate smooth connectivity between public and private clouds.
What needs improvement?
The solution is highly scalable, depending on the type of hardware it runs on. You need knowledge of hypervisors to learn about the virtualized environment.
For how long have I used the solution?
I have been using Fortinet FortiGate-VM as an integrator for one year.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
We cater the solution to SMBs.
Which solution did I use previously and why did I switch?
I have used SonicWall. Fortinet has fewer hardware requirements than SonicWall. The basic requirement is the same.
How was the initial setup?
The initial setup is easy and doesn't take more than one hour.
What was our ROI?
ROI is pretty good because it's simply software as a service. You subscribe to a service, and VM is available from FortiGate to download, install, and run. You get all the features. The scalability depends upon the hardware or VM. It could be serving 1000s or 100s users, depending on the configuration.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
It could have some versions limited by several users to reduce the price. Else, they could limit the product features, and create some version for a smaller organization with basic requirements.
Support is additional and comes apart from the subscription.
What other advice do I have?
There's not much maintenance required. One to two people is required. Patches and upgrades are required and happen automatically if you've configured it that way. It is easy to deploy over the cloud. There are ready appliances to run in a public cloud like Amazon, Microsoft, or Google Cloud.
I recommend the solution. It is fantastic, easy to deploy, and very scalable. It saves a lot of time. Some particular hardware is not available in stock. FortiGate-VM is a good alternative. You could download, configure, and apply it. You could buy it online or from a Fortinet partner. It's quick and easy to set up.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Chief Core Network Architect at O2 Netwirks
Useful in infrastructures and firewalls but improvement is needed in cloud-nativeness and pricing
Pros and Cons
- "The tool's most valuable feature is its ability to deploy it on live physical hardware. Specifically, when providing firewall services for clients, we can leverage such hardware appliances to support multiple customers on the same hardware."
- "The product needs to focus on cloud-nativeness and pricing."
What is our primary use case?
My company functions as a mobile operator and supports business customers. We use the solution for our infrastructure and firewalls.
What is most valuable?
The tool's most valuable feature is its ability to deploy it on live physical hardware. Specifically, when providing firewall services for clients, we can leverage such hardware appliances to support multiple customers on the same hardware.
What needs improvement?
The product needs to focus on cloud-nativeness and pricing.
For how long have I used the solution?
I have been using the product for six to seven years.
What do I think about the stability of the solution?
Fortinet FortiGate-VM is a good solution in terms of stability. I rate it a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a ten out of ten.
How are customer service and support?
The tool's technical support is good.
How was the initial setup?
We rely on automation for deployment, making it easy for us. We clone the existing infrastructure for additional customers. Our challenging aspect is coordinating with clients to set up the infrastructure. Understanding the existing infrastructure of business customers, especially their premises and specific requirements, is a crucial step.
What's my experience with pricing, setup cost, and licensing?
I rate Fortinet FortiGate-VM's pricing a six out of ten.
What other advice do I have?
I rate the overall solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CIO at Viciunai & Ireland
Provides award-winning protection from a broad array of network threats
Pros and Cons
- "Fortinet is user-friendly."
- "We have lost some information and we do not know how that happened through the solution. So that needs improvement."
What is our primary use case?
We use the solution as a firewall.
What is most valuable?
Fortinet is user-friendly.
What needs improvement?
We have lost some information and we do not know how that happened through the solution. That needs improvement.
For how long have I used the solution?
I have been using Fortinet FortiGate-VM for minimum five years.
What do I think about the stability of the solution?
Once in a while there are stability issues otherwise the solution is stable.
What do I think about the scalability of the solution?
Presently, six thousand users are using the solution.
How was the initial setup?
The initial setup of Fortinet is easy.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT consultant at mLogix Systemhaus
Has a good interface and helps with network intelligence
Pros and Cons
- "The platform has a good user interface."
- "Data backup functionality could be included in the product."
What is our primary use case?
We use the product for VPN services, network intelligence, and Unified Threat Management (UTM).
What is most valuable?
The platform has a good user interface.
What needs improvement?
Data backup functionality could be included in the product.
For how long have I used the solution?
We have been using Fortinet FortiGate-VM as a partner for ten years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate Fortinet FortiGate's scalability a seven out of ten.
How was the initial setup?
The initial setup is complex. I rate the process a five out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing an eight out of ten.
What other advice do I have?
I rate Fortinet FortiGate-VM an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Engineer at Thunder Software Technology Co., Ltd.
An expensive solution that is stable and scalable
Pros and Cons
- "I rate the tool's stability a ten out of ten."
- "The tool is expensive."
What needs improvement?
The tool is expensive.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
Fortinet FortiGate-VM is scalable. We have 15 users.
How was the initial setup?
Fortinet FortiGate-VM's deployment is easy.
What other advice do I have?
I rate Fortinet FortiGate-VM an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at Equine World
Graphical user interface is user-friendly and easy to deploy but need more free security profiles
Pros and Cons
- "The combination of SD-WAN and VPN capabilities is the most valuable feature."
- "If I could add one feature, it would be free security profiles."
What is our primary use case?
I am a network engineer. I deploy firewalls for customers. I also provide firewall installation and configuration services.
I mostly prefer Fortinet firewalls. The graphical user interface is user-friendly and easy to configure. I recommend it to my clients because it is very easy to deploy.
Performance, scalability, and everything else are top-notch compared to others like Sophos or Cisco. I've used them all, and Fortinet is my go-to.
How has it helped my organization?
The main use case is for organizations that can't afford or procure hardware appliances. They can install the VM and license it as a cost-effective alternative.
What is most valuable?
The combination of SD-WAN and VPN capabilities is the most valuable feature.
What needs improvement?
If I could add one feature, it would be free security profiles.
For how long have I used the solution?
I have experience with FortiGate VM. I've used it for practice and deployed it on customer sites.
I have been using it for four years.
What do I think about the stability of the solution?
I haven't personally experienced any bugs, and none of my clients have reported any either.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
How are customer service and support?
The customer service and support are very knowledgeable and helpful.
Which solution did I use previously and why did I switch?
I've deployed Cisco firewalls and hold certifications like CCNA and CCNP. But for security-level firewalls, I always go with FortiGate.
How was the initial setup?
The initial configuration is very easy, even for non-technical users.
What's my experience with pricing, setup cost, and licensing?
VMs can be affordable, but for high-demand scenarios, I'd still recommend the hardware. For the cost, it's a ten out of ten.
What other advice do I have?
I would recommend the hardware firewall unless you have specific constraints. If you're installing on a server or desktop, and something happens like a cache issue, you won't have the same backup options as a physical appliance.
With hardware, you can claim a warranty, get a new unit, and easily restore from your existing backup. That wouldn't be as straightforward with a VM.
Over a hundred customers have deployed the physical Fortinet firewall based on my recommendations.
Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Buyer's Guide
Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros
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Updated: July 2026
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