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reviewer1959201 - PeerSpot reviewer
Operation Manager at a tech services company with 11-50 employees
MSP
Promptly addresses security threats and vulnerabilities commonly found in the modern technology world
Pros and Cons
  • "Fortinet offers the latest versions to cater to the needs of enterprises."
  • "Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."

What is our primary use case?

We use Fortinet FortiGate for end-to-end advanced firewall protection.

Fortinet FortiGate is deployed both on-premises and in the AWS and Azure clouds.

How has it helped my organization?

Fortinet FortiGate makes it extremely easy to manage the entire security system independently of our enterprise. In our company, we operate multiple networks, each with its own distinct layers of networking. Whether it is a small or large company, each network will consist of various layers, including the first, second, and third layers, as well as Wi-Fi access points. Additionally, we have different access switches, distribution switches, and core switches. FortiGate allows for direct management of all these options, which is one of its core advantages.

What is most valuable?

FortiGate is highly user-friendly and promptly addresses security threats and vulnerabilities commonly found in the modern technology world. Additionally, Fortinet offers the latest versions to cater to the needs of enterprises. They provide a range of firewalls, suitable for both small-scale businesses and larger enterprises. Overall, we are quite satisfied with their performance, and it has been working well for us so far.

What needs improvement?

Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer. Currently, these multiple products often confuse users and clients. It would be beneficial if Fortinet could offer a comprehensive integrated solution instead of separate products that cause user confusion. By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows. This approach would greatly improve the user experience.

Buyer's Guide
Fortinet FortiGate
September 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,341 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Fortinet FortiGate for three years.

What do I think about the stability of the solution?

Fortinet FortiGate is extremely stable.

What do I think about the scalability of the solution?

Fortinet FortiGate can easily scale using the cloud firewall option.

How are customer service and support?

The technical support team is exceptional. They are consistently available and prompt in their responses, regardless of the region from which we open the ticket.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Cisco at my previous company and my new company uses FortiGate. FortiGate is better than Cisco. Where Cisco requires a person with great networking or programming knowledge, FortiGate does not. We can manage everything from its user interface. It provides comprehensive security fabric management, including Forti switches and access points. Additionally, FortiGate serves as a gate for our home, allowing us to monitor who enters and exits. Therefore, if we compare it to Cisco, monitoring the entire traffic becomes much easier.

How was the initial setup?

The initial setup is straightforward. Fortinet provides step-by-step instructions in its documentation. The Fortinet engineers and support team are always available to assist, but even for a non-technical person, the deployment is easy.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the FortiGate model we are using, ranging from $3,000 to $20,000 US dollars. We are using the FortiGate 600E, and its price falls within the midrange. The most expensive part is the renewal of the license subscription.

What other advice do I have?

I give Fortinet FortiGate an eight out of ten.

Fortinet FortiGate offers a cloud trial that organizations can use in a test environment to evaluate the solution before making a purchase.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abdallah Rukab - PeerSpot reviewer
Network Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Helps secure the internal network and perform unified threat management, forward filtering, and application control
Pros and Cons
  • "Fortinet FortiGate's ease of management is the most valuable feature."
  • "The non-error conserve mode has room for improvement."

What is our primary use case?

I use Fortinet FortiGate to secure the internal network and perform unified threat management, forward filtering, and application control. This is crucial for the organizations and products I collaborate with on projects. The solution effectively addresses high availability through SD-WAN load balancing. Additionally, we rely on Fortinet FortiGate to resolve remote access issues for our clients.

How has it helped my organization?

Fortinet FortiGate has helped improve our reporting analysis, ease of management, and enhance the security of our environment.

What is most valuable?

Fortinet FortiGate's ease of management is the most valuable feature.

FortiGate offers numerous features that are designed to assist end users in gaining a clear understanding of the activities occurring within their network.

What needs improvement?

The non-error conserve mode has room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiGate for eight years.

What do I think about the stability of the solution?

I rate the stability of FortiGate an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of FortiGate a ten out of ten.

How are customer service and support?

The technical support has improved compared to the last few times I used it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had previously used a different solution but switched to Fortinet FortiGate due to its better price and ease of use.

How was the initial setup?

The initial setup is straightforward. Depending on the customer's requirements and environment, the deployment can take anywhere from one day to a couple of weeks and can be completed by a single person.

What about the implementation team?

We implement the solution in-house.

What was our ROI?

I achieve approximately a 30 percent return on investment with FortiGate.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate is reasonably priced. 

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Fortinet FortiGate is primarily utilized by medium to large organizations, although it can also be employed by small ones.

In terms of maintaining the solution, updates are typically performed to address bugs.

I highly recommend Fortinet FortiGate to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
September 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,341 professionals have used our research since 2012.
Sitti Ridzma Salahuddin - PeerSpot reviewer
System Engineer at Trends and Technologies, Inc
Reseller
Top 5
It's a user-friendly solution with good interoperability, and it's cheaper than most
Pros and Cons
  • "FortiGate firewalls are user-friendly, and I like the security profiling features."
  • "While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."

What is our primary use case?

Our primary use cases for FortiGate are SD-WAN and the next-gen firewall.

How has it helped my organization?

Most clients in the Philippines seek a cost-effective solution that can secure their network, and FortiGate is often their first choice. If your network is secure, there's less downtime and threat exposure, increasing overall efficiency. 

Fortinet's secure SD-WAN helps us remedy threats faster. It's user-friendly, and you can see everything on the FortiGate dashboard through a single pane of glass. Secure SD-WAN has reduced our mean time to detect. We haven't had any significant issues so far. 

SD-WAN has reduced our help desk tickets by making us secure. Many of our clients switched from other brands to Fortinet, and they feel that the FortiGate box and the added security FortiGuard provides have exceeded their expectations. 

What is most valuable?

FortiGate firewalls are user-friendly, and I like the security profiling features. 
FortiGate has always had good interoperability. Their fabric enables you to integrate a lot of products into one vendor. 

The secure SD-WAN gives you a tool for failproof your connections, especially with a branch-to-branch setup. FortiGate also comes with FortiGuard, which is an excellent threat-detection service. They have their own R&D and threat intelligence for FortiGuard.

What needs improvement?

While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up. 

For how long have I used the solution?

We have been using the solution for more than two years.

What do I think about the stability of the solution?

I rate FortiGate an eight and a half out of ten for stability.

What do I think about the scalability of the solution?

I rate FortiGate a nine out of ten for scalability. 

How are customer service and support?

I rate Fortinet support a nine out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use Meraki. FortiGate has advantages in terms of usability. Also, if we don't pay for the Meraki license, it becomes useless. 

How was the initial setup?

Deploying FortiGate is straightforward. It typically takes about three days to deploy and configure the solution. One person is usually enough to deploy it. 

What was our ROI?

Most of our clients are still using the FortiGate D Series, so they have gotten their money's worth. 

What's my experience with pricing, setup cost, and licensing?

Fortinet is much cheaper compared to the other leading platforms. However, most of our customers are asking for bigger discounts on license renewals. 

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Global Chief Information Officer at a manufacturing company with 1,001-5,000 employees
Real User
Provides solid protection against viruses, malware, and other threats
Pros and Cons
  • "FortiGate improved our security. It's one of the best hardware firewalls."
  • "It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."

What is our primary use case?

We use FortiGate for our firewall. We have a typical business environment that includes end-user workstations, an ERP, web hosting solutions, etc. It's around 600 endpoints. 

How has it helped my organization?

FortiGate improved our security. It's one of the best hardware firewalls. We're secured against various outside threats. It's hard to know how effective a firewall is if you aren't experiencing attacks. We haven't been affected, so we've seen the benefits of the solution from day one. 

What is most valuable?

FortiGate provides solid protection against viruses, malware, and other threats. 

What needs improvement?

It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls. 

For how long have I used the solution?

I have used FortiGate for five years, including my work at my previous company.  

What do I think about the stability of the solution?

FortiGate is stable. 

What do I think about the scalability of the solution?

FortiGate could be more scalable. 

Which solution did I use previously and why did I switch?

I've used Cisco firewalls previously. FortiGate is a little better in terms of web protection, but it's more expensive. 

How was the initial setup?

We had professional services deploy FortiGate. For maintenance, we have an annual maintenance contract, and there are periodic firmware upgrades. A network admin is responsible for maintenance. 

What was our ROI?

We've seen a return in the form of greater security and threat protection. 

What's my experience with pricing, setup cost, and licensing?

FortiGate is a little expensive. In addition to hardware and licensing, there are some implementation and maintenance costs. 

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten. I would recommend FortiGate, but Cisco is one of the best. The biggest lesson I've learned from using FortiGate is that it's crucial to install and maintain the solution properly. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ibidapo Ibrahim - PeerSpot reviewer
Head of IT Infrastructure at a non-tech company with 1,001-5,000 employees
Real User
Includes many valuable features, is extremely stable, and scalable
Pros and Cons
  • "The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
  • "The routing capability on the FortiGate devices has room for improvement."

What is our primary use case?

We use Fortinet FortiGate for the protection of our perimeter, VPNs, web filtering, application filtering, and general edge protection.

How has it helped my organization?

I received four tickets a year when I joined my current company, and what the solution has really done is enabled the SD-WAN feature. This has given us more value and reduced the amount of time spent on the manual management of our edge device. We are now able to set our SLAs and be on autopilot.

What is most valuable?

The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN. The new web flash is especially noteworthy because it supports Google and the single sign-on for our VPN activities.

What needs improvement?

The routing capability on the FortiGate devices has room for improvement.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. To scale our firewall we only need to add more hardware. We currently have over 2,000 users.

Which solution did I use previously and why did I switch?

We previously used Mikro Tik before the organization decide to switch.

How was the initial setup?

The initial setup is straightforward. As long as we know what we are doing the deployment can be completed within one business day.

What about the implementation team?

The implementation was completed by a partner and two people were required. We completed the configurations ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is flexible. We pay for our device and our subscription according to our needs.

What other advice do I have?

I give the solution a ten out of ten.

One interesting and critical thing about Fortinet is the add-ons they have included with their firewalls, such as SD-WAN, which would cost a lot of money with other providers but is included with Fortinet's firewall.

When looking for a solution that can better optimize our connectivity and also keep providing security along the website for our branch offices, Fortinet FortiGate is the best solution. The solution is worth every cent. I use FG-61E and for the size of the device it has been very stable for the three years with only occasional reports to apply updates. Fortinet FortiGate has been very responsive to vulnerabilities that have been released. Our business is 24/7 and we don't have leaks. Our servers are always available.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunil Kumar Nair - PeerSpot reviewer
Director Of Information Technology at Al Falah University
Real User
Useful intrusion detection, high availability, and robust
Pros and Cons
  • "Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
  • "One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."

What is our primary use case?

Fortinet FortiGate is used as a network firewall.

How has it helped my organization?

Fortinet has been a Perimeter Security which defends our network from Internet attackers, armed with zero-day exploits of common Internet services like HTTP and SMTP. We applied access-control lists to limit classes of VPN users' access to only what they need as a support team or solution deployers. We Shut off unused network services and defended critical resources first. We Build Internet-style perimeters for partner extranets. We also built secured wireless access.

What is most valuable?

Fortinet FortiGate UTM has many valuable features, such as application control, advanced persistent threat protection, Web and content filtering, IP reputation, integrated WLAN controller, intrusion prevention system, data loss prevention, and antimalware, antivirus, and antispam. It has security features that are in level with the Firewall technologies that are available in the market.

What needs improvement?

One of the features that I would like to have is endpoint protection, this should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 6 years.

What do I think about the stability of the solution?

Fortinet FortiGate has high availability, which means that we have deployed two firewalls. In case of any failure of a device, the other one will continue to work. Our university stays online 100% of the time.

Fortinet FortiGate is quite robust. I haven't had any kind of hardware issue. The system has been running very smoothly with all the upgrades as far as I have continued my support with Fortinet. We keep renewing the support every year, which gives us the eligibility for all the updates.

How are customer service and support?

I used the Fortinet FortiGate support a long time ago. There was a small feature that was not functioning as per the documentation. When they released the latest firmware and the issue was resolved. They provide prompt support.

I would rate the support from Fortinet FortiGate a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward we had an right person in-house for deploying it. Moreover, If required, Fortinet has its support extended to us. We can approach them anytime and they can assist us with any kind of complicated configuration.

What about the implementation team?

We implemented the Fortinet using an in-house Technical support team.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based model to use Fortinet FortiGate. We pay annually for the solution along with the support. If you want to have all the updates, and security patches you will need to renew your support.

The price of Fortinet FortiGate is reasonable compared to other solutions.

Which other solutions did I evaluate?

I have evaluated many other solutions, such as Sophos. If you look at Sophos, it has its own endpoint protection. It keeps a record of each client, what are the threats that have happened on each client level, and if there is a ransomware attack. It blocks it and notifies the firewall. I would be able to see a single dashboard view of what kind of threat has happened and how to mitigate them all.

What other advice do I have?

Fortinet FortiGate is a good solution overall. It is very user-friendly and all the policies are very easy to deploy. I would recommend Fortinet FortiGate to any new users who want to have a secure infrastructure.

I rate Fortinet FortiGate an eight out of ten.

There are some better industry-standard solutions out there in the market, and compared to them, Fortinet FortiGate has to be more flexible enough with their solution to be more competitive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mario De Keer - PeerSpot reviewer
IT Infrastructure & Service Manageer at Cerba Research
Real User
Has a clear pricing policy, and with VDOMs, we can split the rules and policies between two different companies
Pros and Cons
  • "It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working."
  • "We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."

What is our primary use case?

It is used as a defense mechanism for securing the internal network from the external network. We also use it to have VPN tunnels between us and our partners and the support organizations we work with.

We are using FortiGate 200F.

What is most valuable?

We are mostly using it as a defense mechanism. It has many more possibilities, but at this moment, it is only used for defense against attacks. It is doing what it should do with the FortiGuard subscription on it, which is an advanced security subscription.

It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working.

What needs improvement?

I don't see any area of improvement at this moment. I'm responsible for the IT infrastructure. I'm not a security specialist. The IT security is being managed by the CSO in our company. 

We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine.

For how long have I used the solution?

It has been a little over a year since we have the firewall cluster in place.

What do I think about the stability of the solution?

It is a stable product. We had some issues in the beginning while setting it up, but we received an update of the firmware, and since then, it has been stable.

What do I think about the scalability of the solution?

It is being implemented for everybody. It is our security layer.

How are customer service and support?

Their support is good. We had some issues in the beginning, and they were resolved within a couple of days after we explained what we were trying to do. They confirmed that it is a bug, and they would give us a fix. A couple of days later, we had the fix.

Which solution did I use previously and why did I switch?

We were using SonicWall firewalls. We found FortiGate better, and we switched everything. We decommissioned all SonicWall firewalls. One of the reasons why we changed from SonicWall was that its licensing was user-based and function-based. So, every time we did something, we had to add another license or subscription. The licensing of FortiGate is clear. We know what is the price.

We migrated last year from a typical MPLS network to a complete and only one network between the sites. For firewalls, we now have a few solutions in place in our headquarters. We have Fortinet Firewall Cluster, and on the remote sites, we are using Meraki firewalls that are being used as a router at the same time. 

How was the initial setup?

It is easy to use.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. They have a clear pricing policy. It is not complicated by the number of VPN users at a time. We know what the price is. The yearly subscription for the security license is rather high, but it is all included for whatever number of users you have and the kind of functions you need.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ed Sexton - PeerSpot reviewer
Account Director at Exponential-e
Real User
Represents a really scalable way of delivering perimeter network security and is a solid proposition for the mid-market
Pros and Cons
  • "Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
  • "Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."

What is our primary use case?

We use Fortigate, and we have a relationship with Fortinet. We are working with the Fortigate 100F firewall. It is mainly for firewalling, but we would also use them for network demarcation as a DHCP or NAT router. We're also working with our Fortinet account manager to try and push further forward using an SD-WAN controller.

In terms of deployment, it comes through to the build lab. We configure it and then ship it to our customers. We are reviewing how to obviously do zero hands with FortiCloud, but what we've done so far has been conventional configuration and shipping.

What is most valuable?

Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution.

What needs improvement?

Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved.

Anything they can bring around safe service would be brilliant. At the end of the day, when we talk to customers about deploying, split tunneling, and looking at endpoint security, remote access or safe type of features would be useful.

For how long have I used the solution?

I've been selling Fortinet technologies for over 10 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It is quite straightforward. Moving from, for instance, legacy 200D to 100F has proved not to be an issue. It is quite straightforward.

How are customer service and support?

I am not a hundred percent sure. Our third-line guys deal with them quite a lot. In terms of escalation, for example, when one of my customers had a query about secure authentication on the portal, it has taken some time to get feedback from the vendor or the manufacturer. So, I am unsure. I've not had a great experience, but I can't really answer that one properly.

How was the initial setup?

It is reasonably straightforward if you've got the management portal in terms of FortiCloud. With that, migrating from one firewall, as it reaches the end of support, to an upgraded firewall is fairly intuitive. You should be able to easily reverse out a script and configuration and apply that to the new firewall, following proper governance as a managed service.

We're a managed service provider, so we would probably put two to three PS engineer days to follow the appropriate protocol. From a lead time perspective, a new high availability firewall deployment should not take more than 10 working days from the config test, deployment, and failover test perspective.

What other advice do I have?

If you are a mid-market business, Fortigate presents a solid proposition for the mid-market. If you are getting to enterprise-level, for me, Palo Alto is still a more viable product when you get up to what I call financial services, enterprise-level service customers. 

I would rate it an eight out of 10 for its ease of deployment and its ubiquitous approach to network security. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.