ForgeRock Reviews

All of them:

• REST API (the best)
• Available connectors
• Roles
• Objects
• IoT readiness
• Assignments
• Flows, etc.

Automated provisioning and deprovisioning of users and customers. Also, integration into our portals for self-service. With this product, the design and implementation is done in-house. Lots of customizations are possible due to the powerful API.

Improve the software quality (bugs in new versions).

One year now.

No, except that new versions often have basic bugs, which should not be the case.

No, not at all.

Very good. Helped correctly. Bugs were fixed quickly.

Yes, the old product was too big, inflexible and complex.

I think straightforward.

Nothing.

Yes. Oracle, SailPoint, NetIQ, and Apache Syncope.

Check and design the used data model of the product to make sure you make the correct decisions for performance and functionality.

The primary use of this solution is as an access management system.

The most valuable features are that it is easy to manage and it's stable.

They should improve the solution by including functionality for reporting.

There are several log sites, but many are very difficult.

In the next release of this solution, I would like to see reporting features added, and also they can simplify their log-site because it's very difficult to manage.

I have been using this solution for two years.

This solution is stable.

This solution is scalable.

It works from a container system or with Dell, so it is easy to scale up or to scale down.

With the visual aspect, this solution was not easy to set up, but with Dell's tools, it's very easy.

This solution was deployed both on-premises and on the cloud because I work from three different systems. One was on the cloud solution and two of them were with the on-premises deployment.

If a customer is looking for an identity management solution, then, I can't recommend it, but if they are asking for an access management product then I can strongly recommend this solution.

I would rate this solution an eight out of ten.

We use this product as an access management platform.

ForgeRock has CIAM with leading and innovative solutions.  ForgeRock is DevOps and cloud ready.

Automatic Deployment needs improvement. It could be made easier.

In the next release, I would like it to be easier to use, easier to deploy, and more implementation-friendly.

I have been using this solution for over five years.

We are currently using the latest version.

This solution is relatively stable.

It's a scalable product. We have implemented it for over 5,000 users.

The technical support is fine and we have not had any issues.

I have worked with many other solutions such as CA, IBM, Oracle, and Ping Identity.

It's a bit pricey and could be more competitive.

If you are thinking of using this solution then you should find a service provider who is trained. Troubleshooting skills like performance tuning are important. 

It's a bit costly, so you should make it pluggable so that you can switch vendors when you want.

Generally, you need to be careful not to lock-in 100%.  Select a loosely coupled approach, that way you can replace individual modules if you want to.

Go with open standards and avoid using any proprietary protocols. 

I would rate this solution an eight out of ten.